Latest Issuers Podcast Episodes

Say "No" to Chargebacks with Pre-Dispute Solutions

Verifi Insights Podcast - November 04, 2020 14:44 - 11 minutes
Fighting a chargeback is not what business owners want to spend their time doing. Fortunately, Verifi has solutions that can stop chargebacks dead in their tracks at the pre-dispute stage, before a chargeback can do maximum harm. Learn more about our pre-dispute solutions here.

Interview with Greg Witten on Verifi's RECOVER Solution

Verifi Insights Podcast - October 16, 2020 21:05 - 17 minutes
We talk to Greg Witten, Verifi's Vice President of Sales, about chargeback representment and Verifi's RECOVER solution. Find out what sellers are experiencing and what makes a business a good candidate for chargeback representment. To learn more about how Verifi can help you recover revenue lost...

Your Transaction, Your Customer

Verifi Insights Podcast - October 07, 2020 16:27 - 9 minutes
The customer experience does not end with the sale. The post-transaction experience you deliver is very important. This potentially is the difference between keeping the sale or having it end in a chargeback, with not only the loss of the sale, but also potentially the customer, as well. Providi...

Interview with Shane Weikal on Verifi's RECOVER Solution

Verifi Insights Podcast - September 22, 2020 14:00 - 27 minutes
Verifi's Vice President of Business Operations, Shane Weikal, tells us everything we wanted to know about chargeback representment and what customers can expect when they work with Verifi's RECOVER solution. To learn more about how Verifi can help you recover revenue lost to disputes, visit us ...

Solve the Problem Before It Happens

Verifi Insights Podcast - September 14, 2020 14:00 - 9 minutes
From their foundation, Verifi's pre-dispute technologies were built with the understanding that today’s businesses and banks need to service their customers quickly and thoroughly. And that means solving a challenged purchase at the pre-dispute stage – before it is submitted as a chargeback by t...

Maintaining a Positive Customer Experience During Disputes

Verifi Insights Podcast - September 02, 2020 06:58 - 8 minutes
A positive customer experience should be a goal for every transaction and interaction, especially when it comes to disputes. Every dispute is an opportunity to retain a loyal customer or create a new one. Sellers can capitalize on that opportunity by providing a fair and speedy dispute resolutio...

Interview with Greg Witten on Sales and Rapid Dispute Resolution

Verifi Insights Podcast - July 22, 2020 17:37 - 20 minutes
We talk with Greg Witten, Verifi’s Vice President of Sales, about the state of sellers, the payments landscape, and the upcoming launch of Verifi's Rapid Dispute Resolution.

Get Ready for RDR

Verifi Insights Podcast - July 16, 2020 16:31 - 11 minutes
Earlier this year, Verifi introduced a new product, Rapid Dispute Resolution (RDR), in collaboration with Visa. RDR is powered by a robust decision engine that automates dispute resolutions based on rules set by the seller, reducing time and effort invested in managing and resolving dispute volu...

Interview with Hitesh Anand on Rapid Dispute Resolution

Verifi Insights Podcast - July 07, 2020 21:32 - 25 minutes
Hitesh Anand, Chief Product Officer at Verifi, talks Rapid Dispute Resolution (RDR) benefits, history, launch date and more.