Latest Information architecture Podcast Episodes
Episode 9: The Semantics of Search | Brett Matson, Funnelback
Discussing Stupid: Talking Digital Customer Experience - May 15, 2019 15:00 - 46 minutesIn this episode of the Discussing Stupid podcast your host Virgil Carroll has a conversation with Brett Matson, the Managing Director of Funnelback Search Technology, about search, semantic search, knowledge graphs, artificial intelligence in search, and the related leverages and pitfalls. Bre...
Episode 8: Consistent UX across multiple channels | Kanwal Khipple, 2toLEAD
Discussing Stupid: Talking Digital Customer Experience - March 13, 2019 15:00 - 44 minutesIn this episode of the Discussing Stupid podcast, your host Virgil Carroll has a conversation with Kanwal Khipple about successful and consistent user experience (UX) across multiple channels. The question is how to design consistent user experience for people across different interfaces develop...
Episode 7: What's Old is New Again | Chad Heinle & Joel Baglien, High Monkey
Discussing Stupid: Talking Digital Customer Experience - January 30, 2019 06:00 - 44 minutesIn this episode of the Discussing Stupid podcast, the first in 2019, host Virgil Carroll and Principal Solutions Architect at High Monkey, has a conversation with Chad Heinle and Joel Baglien about how technology has changed due to people’s needs changing and how certain technology has been recy...
Episode 6: Reducing friction in your digital content creation | Martin Michalik, Kentico
Discussing Stupid: Talking Digital Customer Experience - October 24, 2018 05:00 - 43 minutesIn this episode of the Discussing Stupid podcast, host Virgil Carroll sits down with Martin MacCulloch from Kentico Cloud. Martin is a product manager at Kentico Cloud. Kentico Cloud is a cloud-based environment for content management and delivery. Martin joins Virgil to discuss content friction...
Episode 5: Making sense of diversity in digital messaging | Heather Newman, Creative Maven
Discussing Stupid: Talking Digital Customer Experience - September 19, 2018 05:00 - 51 minutesThe digital world of today challenges marketers to carefully craft their messaging or risk causing the type of public relations nightmare most don’t want to think about. Now, digital marketers have to not only appreciate the power of the words and imagery they use (or choose not to), but also r...
Episode 4: Creating inclusive digital experiences – getting your content contributors onboard | Doug Burgett, University of Illinois
Discussing Stupid: Talking Digital Customer Experience - May 23, 2018 05:00 - 38 minutesIn today’s digital world, creating an inclusive visitor experience is often discussed but never really implemented. One of the biggest challenges facing successful implementation is taming the behaviors of a large base of content contributors. In this episode, Virgil is joined by Doug Burgett ...
MonkeyByte 3.5: GDPR Readiness Scorecard
Discussing Stupid: Talking Digital Customer Experience - May 16, 2018 05:00 - 7 minutesJoin Virgil Carroll for Monkey Byte 3.5. Follow along as Virgil digs through some of the more popular tools in the world of customer experience and see how well these companies are prepared for the European Union's General Data Protection Regulation (GDPR). Virgil digs through tools like Faceboo...
Episode 3: Being a HERO with your customer’s data (and understanding what you have) | Liam Cleary, SharePlicity & Rencore
Discussing Stupid: Talking Digital Customer Experience - May 09, 2018 05:00 - 36 minutesSince Virgil knew you couldn’t get enough about good data practice regulations, he decided to do another episode on GDPR . . . yay! Where Episode 2 dealt with the collection of private data, this Episode focuses on how you handle your customer’s private data after you collect it. To assist him...
MonkeyByte 2.5: GDPR and Your Consent
Discussing Stupid: Talking Digital Customer Experience - May 02, 2018 05:00 - 6 minutesJoin Virgil Carroll, in the second 'MonkeyByte' episode of the series, as he talks more about GDPR and more specifically containing consent. It is important when using user’s information that you've collected that you receive specific consent for the types of activities in which you plan to use ...
Episode 2: Preparing your website for GDPR (or just because privacy matters) | David Komarek, Kentico
Discussing Stupid: Talking Digital Customer Experience - April 25, 2018 05:00 - 30 minutesJoin Virgil Carroll as he hashes over what has been one of the most over-talked about changes in global digital marketing in a very long time - the implementation of GDPR. The European Union’s General Data Protection Regulation rewrites the book on digital personal privacy and creates a new man...
MonkeyByte 1.5: AI & Machine Learning
Discussing Stupid: Talking Digital Customer Experience - April 18, 2018 05:00 - 5 minutesJoin Virgil, in his first 'MonkeyByte', as he dives a bit deeper into the concept of machine learning and discusses how it can be used and how it can be helpful and hurtful to your customer experiences.
Episode 1: The hype and sensibility of Artificial Intelligence in Search | Ben Tilley, Funnelback
Discussing Stupid: Talking Digital Customer Experience - April 11, 2018 05:00 - 34 minutesOn our very first podcast (episode 1 YEAH!!!), Virgil is joined by Ben Tilley from Funnelback, an Australian-based search company, to break through all the hype around the use of artificial intelligence in search and talk about real world implementations and pitfalls. Listening to this discussi...
Interaction Designers vs Algorithms
UXLx: User Experience Lisbon - August 30, 2017 13:08 - 19 minutes - Video ★★★★★ - 3 ratingsSpeaker: Giles Colborne In this talk we’ll look what algorithms are good for, and where they fall down. It’ll discuss what it means to design a service using algorithms and the skills you’ll need to develop and adapt if you’re to thrive in the next era of experience design.
How We Talk and How Machines Listen
UXLx: User Experience Lisbon - May 16, 2017 08:58 - 30 minutes - Video ★★★★★ - 3 ratingsThe Structure of Discourse in Human-Computer Interaction Speaker: Abi Jones Abi Jones compares human-to-human and human-computer conversation and interaction, introducing you to the conversational machines in your life and those to come. Learn what makes for great human-computer speech intera...
Creating Consistent Experiences With Design Principles
UXLx: User Experience Lisbon - April 20, 2017 09:07 - 34 minutes - Video ★★★★★ - 3 ratingsSpeaker: Adam Connor By understanding what principles are and where they come from we can move beyond the lists of best practices and heuristics we’re all familiar with and create unique, consistent experiences. Inconsistency is one of the most common points of breakdown and frustration in the...
The Invisible Problem with Fairy Tale Experiences
UXLx: User Experience Lisbon - March 22, 2017 09:27 - 16 minutes - Video ★★★★★ - 3 ratingsSpeaker: Per Axbom Adopting techniques from behavioral sciences we are, as UX practitioners, becoming ever better at nudging users to perform the tasks we want them to perform. But when we remove all barriers and deliver the fairy-tale experience of requiring minimal brain capacity to move forw...
Designing to Learn
UXLx: User Experience Lisbon - March 15, 2017 15:37 - 30 minutes - Video ★★★★★ - 3 ratingsSpeaker: Melissa Perri Over the past few years there’s been a push in the product development world to “make products that people love”. A great User Experience is now essential to creating a successful product. While many companies focus on having the best design and the greatest experience, t...
The Emerging Global Web
UXLx: User Experience Lisbon - January 26, 2017 15:53 - 34 minutes - Video ★★★★★ - 3 ratingsSpeaker: Stephanie Rieger In this presentation we explore some of the fascinating and innovative services that are re-shaping the internet at the hands of consumers in emerging economies. Driven by mobile, the power of personal relationships, and the breakneck pace of globalisation, these servi...
Calm Technology and Wearable Computing
UXLx: User Experience Lisbon - December 13, 2016 09:33 - 21 minutes - Video ★★★★★ - 3 ratingsSpeaker: Amber Case In this presentation, Geoloqi co-founder Amber Case will take you on a journey through the history of calm technology, wearable computing, and how developers and designers can make apps “ambient” and inspire delight instead of constant interaction. This talk will focus on t...
Co-Create: Creating Better Together
UXLx: User Experience Lisbon - November 23, 2016 10:22 - 47 minutes - Video ★★★★★ - 3 ratingsSpeaker: Denise Jacobs Despite the prevalent mythology of the lone creative genius, many of the most innovative contributions spring from the creative chemistry of a group and the blending of everyone’s ideas and concepts. How can we best leverage this collective wisdom to generate creative syn...
Magical UX and the Internet of Things
UXLx: User Experience Lisbon - October 17, 2016 11:57 - 1 hour - Video ★★★★★ - 3 ratingsJosh Clark What if this thing was magic? The web is touching everyday objects now, and designing for the internet of things means blessing everyday objects, places, even people with extraordinary abilities—requiring designers, too, to break with the ordinary. Designing for this new medium is le...
3 Strategies for Behavior Change
UXLx: User Experience Lisbon - October 10, 2016 08:51 - 30 minutes - Video ★★★★★ - 3 ratingsStephen Wendel Do your users fail to engage with your app, or don't follow through on their goals? Steve Wendel, the Principal Scientist at HelloWallet and author of Designing for Behavior Change, will present the three main strategies you can use to support behavior change: building habits, in...
Designing with Linked Data
UXLx: User Experience Lisbon - September 28, 2016 14:50 - 26 minutes - Video ★★★★★ - 3 ratingsMike Atherton This is not your usual UX talk. It’s a little about information architecture, a bit about content strategy, but mostly it’s about how we can use information floating around the web to build content-rich products, and how we should try harder to weave our work into the fabric of th...
Separation Anxiety: Taking Messenger from a Feature to a Standalone App
UXLx: User Experience Lisbon - September 28, 2016 14:48 - 11 minutes - Video ★★★★★ - 3 ratingsMarissa Phillips About a year ago, most people didn’t know that Facebook had a separate app for messaging, and Messenger didn’t offer much that you couldn’t already get from the Facebook app. Since then, Messenger was completely redesigned, and it’s now used by millions of people. Learn how the...
Information Architecture for Everybody
UXLx: User Experience Lisbon - May 17, 2016 11:02 - 49 minutes - Video ★★★★★ - 3 ratingsAbby Covert What does a restaurant menu, a business to business sales process and an eCommerce website have in common? All of these things involve structuring information for an audience to understand. And while the audience and context may change, the practice of seeing our way through the ass...
Atomic Design
UXLx: User Experience Lisbon - April 01, 2016 10:39 - 33 minutes - Video ★★★★★ - 3 ratingsBrad Frost Our interfaces are going more places than ever before, so it's essential to break UIs into their atomic elements in order for us create smart, scalable, maintainable designs. This session will introduce atomic design, a methodology for creating robust interface design systems. We’ll ...
Content strategy for slow experiences
UXLx: User Experience Lisbon - March 24, 2016 12:00 - 37 minutes - Video ★★★★★ - 3 ratingsSpeaker: Margot Bloomstein Online experiences can be fast, efficient, easy, orderly—and sometimes, that’s all wrong! Users click confirm too soon, miss important details, or don’t find content that aids conversion. In short, efficient isn’t always effective. Not all experiences need to be fast ...
Wayfindr: Independent Travel for the Blind
UXLx: User Experience Lisbon - February 24, 2016 16:28 - 17 minutes - Video ★★★★★ - 3 ratingsUmesh Pandya "Investigate what it would be like for a young vision impaired person, to travel London’s transport network in the near future.” In this lightning talk, Umesh Pandya will share the story behind Wayfindr and how ustwo and the Royal London Society for Blind People designed and vali...
Words as Material
UXLx: User Experience Lisbon - February 15, 2016 14:24 - 37 minutes - Video ★★★★★ - 3 ratingsSpeaker: Nicole Fenton Words shape our ideas, how we see the world, and how we relate to each other. In this session, Nicole will talk about writing—an often invisible partner and material in the design process. You’ll learn how to communicate behind the scenes to define what you’re making, pr...
The Art of Deception
UXLx: User Experience Lisbon - January 06, 2016 11:30 - 27 minutes - Video ★★★★★ - 3 ratingsSpeaker: Stephen Hay There's a fine line between persuasion and deception. On the web, that line is frequently crossed. Sometimes purposefully, sometimes unwittingly. The best way to avoid falling prey to those attempting to deceive (or accidentally becoming the deceiver) is to be able to recog...
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