Latest Donreed Podcast Episodes
Drive By - The Secret To Effective Leadership
Service Drive Revolution with Chris Collins - March 06, 2020 11:35 - 4 minutes ★★★★★ - 47 ratingsAs a leader, is it better to be loved or hated? The answer might surprise you. Find out what it is, only on this week's Service Drive Revolution Drive-By. Now streaming on Apple Podcasts, Spotify, YouTube, and more! JOIN THE SERVICE REVOLUTION -- Official Website - https://bit.ly/2V1zcna Fa...
Top 5 Mistakes Parts Managers Make
Service Drive Revolution with Chris Collins - March 02, 2020 11:35 - 34 minutes ★★★★★ - 47 ratingsWhat are the most common mistakes that parts managers make? How can you avoid becoming the worst kind of Service Advisor? Why is Jeremy wearing sunglasses?? All these answers and more, only on this week's Service Drive Revolution. Now streaming! JOIN THE SERVICE REVOLUTION -- Official Website...
Drive By - Know Your Worth as a Service Advisor!
Service Drive Revolution with Chris Collins - February 28, 2020 11:35 - 5 minutes ★★★★★ - 47 ratingsDo you know YOUR worth? Chris breaks down exactly how you can ensure your value as a Service Advisor, plus a sneak peek at Monday's full episode, only on this week's Drive-By. Streaming now on Apple Podcasts, Spotify, and YouTube! See acast.com/privacy for privacy and opt-out information.
Do You Know the Fourth Labor Type?
Service Drive Revolution with Chris Collins - February 24, 2020 11:35 - 32 minutes ★★★★★ - 47 ratingsIf you don't know the fourth type of labor, then you've got a massive blind spot in your dealership's Service department... and you can bet it's costing you. Find out what it is, only on this week's Service Drive Revolution. Now streaming on Apple Podcasts, Spotify, and Youtube! JOIN THE SERVIC...
Drive By - How I Became a Millionaire Service Advisor
Service Drive Revolution with Chris Collins - February 21, 2020 11:35 - 6 minutes ★★★★★ - 47 ratingsChris graduated from the school of hard knocks with full honors. He never went to college, he has no formal business education, and no degree. So how did he become a Millionaire Service Advisor? Find out the answer, only on this week's Service Drive Revolution Drive-By! Now streaming on Apple Po...
Shift Meeting Hype Songs - The Top 5
Service Drive Revolution with Chris Collins - February 17, 2020 11:35 - 32 minutes ★★★★★ - 47 ratingsHype on. Shift meetings set the tone for your entire day... A bad shift meeting can be a death sentence for your team's performance. What's the best way to hype your team and build morale? Find out, only on this week's Service Drive Revolution. Now streaming on Apple Podcasts, Spotify, and YouTu...
Drive By: Better Relationships - Never Late to Lunch
Service Drive Revolution with Chris Collins - February 14, 2020 11:30 - 6 minutes ★★★★★ - 47 ratingsHow can you guarantee better relationships with your employees? Co-workers? Clients? In this week's Drive-By, I reveal the quickest way that I've found to enrich your professional relationships. Find out what it is, only on this week's Service Drive Revolution Drive-By. Now streaming on Apple Po...
Trump (yes, Trump) and Selling More Maintenance
Service Drive Revolution with Chris Collins - February 10, 2020 11:35 - 41 minutes ★★★★★ - 47 ratingsTrouble selling maintenance to your customers? Guest Jeremy O'Neal has discovered a crazy secret to increasing your sales, and we're giving it to you for free. That's right, free. Find out what it is, only on this week's Service Drive Revolution. Now streaming on Apple Podcasts, Spotify, and You...
Trump and Selling More Maintenance
Service Drive Revolution with Chris Collins - February 10, 2020 11:35 - 41 minutes ★★★★★ - 47 ratingsDo you have trouble selling maintenance to your customers? Well, our guest Jeremy O'Neal has discovered a crazy secret to increasing your sales, and we're giving it to you for free. That's right, free. Find out what it is, only on this week's Service Drive Revolution. Now streaming on Apple Podc...
Drive By - Want Good Things To Happen To You?
Service Drive Revolution with Chris Collins - February 07, 2020 11:15 - 5 minutes ★★★★★ - 47 ratingsWant good things to happen to you? Whether you're doing it in big ways or small ways, every little bit has value... The value of paying things forward. Catch that, and a sneak peek at next week's full episode of Service Drive Revolution, only on this week's Service Drive Revolution Drive-By! Now...
Service Managers' BIGGEST Mistakes
Service Drive Revolution with Chris Collins - February 03, 2020 11:35 - 25 minutes ★★★★★ - 47 ratingsYou're making mistakes and it's costing you business. No, really. On this week's Service Drive Revolution, we prepared a list of the most common mistakes that Service Advisors make that prevent them from selling. I guarantee at least one of them will sound familiar. Find out what they are, only ...
Drive By - How to be Unstoppable
Service Drive Revolution with Chris Collins - January 31, 2020 11:15 - 6 minutes ★★★★★ - 47 ratingsWhen you're working hard, it's easy to burn out. How can you regain your momentum after you've reached the point of exhaustion? Find out the secret, only on this week's Service Drive Revolution Drive-By! Now streaming on YouTube, Apple Podcasts, and Spotify! JOIN THE SERVICE REVOLUTION -- Off...
I Would Pay $100,000 For a Personal Assistant, if....
Service Drive Revolution with Chris Collins - January 27, 2020 11:35 - 28 minutes ★★★★★ - 47 ratingsGood help is hard to come by, and great help is worth top dollar. Would you pay $100,000 for a rockstar personal assistant? Find out what Chris would do, only on this week's Service Drive Revolution, now streaming on YouTube, Apple Podcasts, and Spotify! JOIN THE SERVICE REVOLUTION -- Officia...
Drive By - The Antidote for the Fear of Failure
Service Drive Revolution with Chris Collins - January 24, 2020 11:35 - 4 minutes ★★★★★ - 47 ratingsEverybody makes mistakes, but some people are so afraid of failure that they forget not all mistakes are bad. Yes, really. Some mistakes are actually an invaluable part of the learning process. Find out how, only on this week's Service Drive Revolution Drive-By! Now streaming on YouTube, Apple P...
CES 2020... Sony Making A Car? (Service Drive Revolution)
Service Drive Revolution with Chris Collins - January 20, 2020 11:35 - 50 minutes ★★★★★ - 47 ratingsIn the automotive industry, if you're not innovating, then you're falling behind. That's why, this week, I sat down with Chris Hogland to talk about some of the coolest innovations from CES 2020 last week, with some interesting stuff in store from the car world. JOIN THE SERVICE REVOLUTION -- ...
CES 2020... Sony Making A Car?
Service Drive Revolution with Chris Collins - January 20, 2020 11:35 - 50 minutes ★★★★★ - 47 ratingsIn the automotive industry, if you're not innovating, then you're falling behind. That's why, this week, I sat down with Chris Hogland to talk about some of the coolest innovations from CES 2020 last week, with some interesting stuff in store from the car world. JOIN THE SERVICE REVOLUTION -- ...
Drive By: One Little Thing Will MAKE or BREAK Your Service Department!
Service Drive Revolution with Chris Collins - January 17, 2020 18:00 - 5 minutes ★★★★★ - 47 ratingsI see it every day: Tons of money left on the table because of one tiny mistake. It's easy to overlook the little things, but often the little things make the biggest difference. Find out how you can avoid these tiny traps on this week's Service Drive Revolution Drive-By! Now streaming on Apple, ...
How To Be Self-Made
Service Drive Revolution with Chris Collins - January 13, 2020 14:31 - 45 minutes ★★★★★ - 47 ratingsWhether you're successful, or you're an utter disappointment to your parents, what you make of your life is 100% up to you. That’s why, on this week’s Service Drive Revolution, I put together a list of what I believe is important to be successful as a self-made person. Find out the secrets to su...
Drive By: Google Does THIS To Service Managers Every Day!
Service Drive Revolution with Chris Collins - January 10, 2020 11:35 - 5 minutes ★★★★★ - 47 ratingsIs google brainwashing you? The short answer-- YES! The long answer? Well…. Find out what it is, only on this week’s Service Drive Revolution Drive-By! Now streaming on Apple Podcasts, Spotify, and YouTube! JOIN THE SERVICE REVOLUTION -- Official Website: https://bit.ly/39xBtLV Facebook: ht...
Tesla's Unfair Advantage
Service Drive Revolution with Chris Collins - January 06, 2020 11:35 - 39 minutes ★★★★★ - 47 ratingsOn this week's Service Drive Revolution, Chris and Coach Super Mario sat down to discuss the automotive industry's worst nightmare.... Tesla. If you hadn't noticed, Tesla is winning, and the rest of us are playing catch-up. Their advantage is so clear.... So why doesn't anyone talk about it? Fin...
Drive By: I Made A Service Manager Cry
Service Drive Revolution with Chris Collins - January 03, 2020 11:32 - 6 minutes ★★★★★ - 47 ratingsWhen was the last time you cried at work? In the first-ever Service Drive Revolution Drive-By, I read an article that I wrote for AutoSuccess Magazine titled “The 7 Lessons I’ve Learned From Crying Employees.” Catch that story, and a sneak peek of the next episode of Service Drive Revolution, on...
Chris' Favorite Things of 2019, Audience Questions, and How to Have More Energy in 2020
Service Drive Revolution with Chris Collins - December 30, 2019 08:22 - 55 minutes ★★★★★ - 47 ratingsOn this week’s episode of Service Drive Revolution, Chris sits down with Coach Super Mario Pernillo to talk about Mario’s weight loss journey, and changing habits in 2020. They also answer some of your questions, and Chris talks about some of his favorite things of 2019. JOIN THE SERVICE REVOLU...
How to Have More Energy in 2020, Chris' Favorite Things of 2019, and Audience Questions
Service Drive Revolution with Chris Collins - December 30, 2019 08:22 - 55 minutes ★★★★★ - 47 ratingsIs 2020 the year you change bad habits? A sit down with Coach Super Mario Pernillo about his weight loss journey, and changing habits in 2020. Questions get answered and Chris talks about some of his favorite things of 2019. JOIN THE SERVICE REVOLUTION https://chriscollinsinc.com/ Facebook: h...
The 5 Unexpected Ways for You to Drive ROI in the Service Department
Service Drive Revolution with Chris Collins - December 23, 2019 11:03 - 45 minutes ★★★★★ - 47 ratingsIt’s hard to innovate in the service drive when new service advisors are trained by the advisors before them, who were trained by the advisors before them. As an automotive consultant who chose to do things differently, it was hard to watch this trend continue over the years. I knew we needed to...
Top 5 Customer Relationship Management Tools For Car Dealers
Service Drive Revolution with Chris Collins - December 09, 2019 11:32 - 35 minutes ★★★★★ - 47 ratingsCome along with us as we revolutionize your service drive. No longer is the service department forgot about. It is the most important part of the business. On this episode, we are taking service advisors that don't know how to connect with customers and turning them into customer collectors. We ...
Top 5 Customer Relationship Management Tools for Car Dealers
Service Drive Revolution with Chris Collins - November 27, 2019 11:30 - 52 minutes ★★★★★ - 47 ratingsConnect with the customer by listening to the customer. Chris and Jeremy talk about the top five customer relationship tools designed to put you in the right place and keep your drive moving forward to profits. This is more than just customer relationship management and team motivation. this is ...
5 Easy Ways For Your Service Managers To Build Customer Service Skills
Service Drive Revolution with Chris Collins - November 27, 2019 11:30 - 52 minutes ★★★★★ - 47 ratingsTo connect with your customer you have to listen. Listen in now as Chris and Jeremy talk about the 5 easy ways for service managers to connect to their customers. They break apart several ways to help arm managers with the service skills needed to grow customer relationships. It’s picking up sp...
Learning on the Fly! Rally Champ, Drifter, Lawyer turned Auto-Entrepreneur: Andrew Comrie-Picard
Service Drive Revolution with Chris Collins - November 11, 2019 11:10 - 1 hour ★★★★★ - 47 ratingsWhat should business really look like? Take care of the customer and treat them like you want to be treated. There is a reason many call it the Golden Rule. See how this plays out in the real world with Andrew Comrie-Picard, former high-profile lawyer, pro rally car racing champion, Hollywood...
10 Reasons Why Service Advisors Fail
Service Drive Revolution with Chris Collins - October 28, 2019 11:32 - 55 minutes ★★★★★ - 47 ratingsEver wonder why Service Advisors fail? If you want to succeed, listen in as Chris sits down with service pro, Jeremy O’Neal, and learn the best ways to make – and keep – the customer your number 1 priority, which keeps them coming back. It might not be rocket science, but it's definitely revol...
The Difference Between 30% and 50% Net to Gross
Service Drive Revolution with Chris Collins - October 14, 2019 10:00 - 34 minutes ★★★★★ - 47 ratingsThis week, Chris sits down to share the winners of the September comp and then answers a few listener questions. See acast.com/privacy for privacy and opt-out information.
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