Service Drive Revolution with Chris Collins
192 episodes - English - Latest episode: over 3 years ago - ★★★★★ - 47 ratingsGot a question for the show? Call us at 1-833-3-ASK-SDR!
Chris Collins, the leading Automotive Service Manager Coach and Service Advisor Trainer in the world, discusses little known service drive secret weapons to help pull your service department ahead of the pack. Everything from hiring technicians, increasing dealership CSI, building relationships for long term customer retention, to increasing customer pay sales and more, is all discussed here on Service Drive Revolution. All from the automotive industries #1 go-to guy for Fixed Operations; Chris Collins. Listen, and enjoy!
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Episodes
How To Crush Your Goals-- Guaranteed
December 25, 2020 08:30 - 10 minutes - 10 MBGot a question? Call us at 1-833-3-ASK-SDR What's one way you can guarantee you crush your goals in 2021? The answer, only on this week's Drive-By. Now streaming!
The Service Drive Naughty And Nice List
December 22, 2020 19:00 - 39 minutes - 36.9 MBGot a question? Call us at 1-833-3-ASK-SDR Who is on the Service Drive naughty list? The answer, on this special Christmas edition of Service Drive Revolution. Now streaming!
Do You Want To Increase RO Count?
December 18, 2020 08:30 - 10 minutes - 9.78 MBIs increasing traffic really the solution to all your problems? The answer, only on this week's Drive-By. Now streaming! Got a question? Call us at 1-833-3-ASK-SDR
Four Reasons Why Consultants Can't Save Your Service Drive
December 14, 2020 08:30 - 26 minutes - 24.7 MBMost automotive consultants would rather tie you into a contract than focus on getting you the results you deserve. Find out how they do it, only on this week's Service Drive Revolution. Now streaming! Got a question? Call us at 1-833-3-ASK-SDR
Does Market Size Matter?
December 11, 2020 08:30 - 18 minutes - 17.2 MBMarket size is used a lot as an excuse for mediocrity.... But does it really make a difference? The answer, only on this week's Drive-By. Now streaming! Got a question? Call us at 1-833-3-ASK-SDR
How to Become a Master of Time Management
December 07, 2020 08:30 - 27 minutes - 25.4 MBGot a question? Call us at 1-833-3-ASK-SDR You probably feel like there are never enough hours in the day. But what if a few simple tricks could change everything? Find out what they are, only on Service Drive Revolution. Now streaming!
Lessons From Bruce Lee - Part 2
December 04, 2020 08:30 - 5 minutes - 5.02 MBGot a question? Call us at 1-833-3-ASK-SDR What is the secret to success? Bruce Lee has the answer. Find out what it is, only on this week's Drive-By! Now streaming.
Throwing the Baby Out With the Bathwater
November 30, 2020 08:30 - 35 minutes - 33 MBGot a question? Call us at 1-833-3-ASK-SDR How do you know when something has gone too far, or if you're overreacting because of a minor incident? The answer, only on Service Drive Revolution. Now streaming!
Lessons From Bruce Lee - Part 1
November 27, 2020 08:30 - 5 minutes - 4.86 MBGot a question? Call us at 1-833-3-ASK-SDR In the first part of a new series, Bruce Lee teaches us how to never worry again. Find out how, only on this week's Drive-By. Now streaming!
What We're Thankful For
November 23, 2020 08:30 - 20 minutes - 18.9 MBFind out what we're thankful for, only on this special Thanksgiving edition of Service Drive Revolution. Now streaming! Got a question? Call us at 1-833-3-ASK-SDR
Self-Care Part 5: How to be Friends With Everyone
November 20, 2020 08:30 - 8 minutes - 8.19 MBIn the final part of our self-care series, Chris and Christian talk about one thing you can do to make anyone like you. Yes, anyone. Find out what it is, only on Service Drive Revolution! Now streaming. Got a question? Call us at 1-833-3-ASK-SDR
Empowering Advisors with Celebrity Service Advisor Mia Griggs
November 16, 2020 08:30 - 46 minutes - 43 MBHow can advisors empower themselves to deal with shady management and angry customers? The answer, only on Service Drive Revolution. Now streaming! Follow and learn more about Mia, aka The Chaotic Feminist: On TikTok @chaotic_feminist Check out her podcast Cars Chaos & Coffee on Apple Podcasts: https://podcasts.apple.com/us/podcast/cars-chaos-coffee/id1532843858 And visit her website at miagriggs.com Got a question? Call us at 1-833-3-ASK-SDR
Self-Care Part 4: A Game-Changing Secret
November 13, 2020 08:30 - 11 minutes - 10.4 MBWant to learn one small way that you can dramatically change your life? The secret revealed, only on this week's Service Drive Revolution Drive-By. Now streaming! Got a question? Call us at 1-833-3-ASK-SDR
The Top 10 Reasons Why Customers HATE Service Advisors
November 09, 2020 11:00 - 31 minutes - 29.5 MBIf you're guilty of anything on this list, you need to get to work. Find out what's included, only on this week's Service Drive Revolution. Now streaming! Got a question? Call us at 1-833-3-ASK-SDR
Self-Care Part 3: The Key To Unlimited Productivity
November 06, 2020 11:00 - 4 minutes - 4.44 MBThis one thing will change everything about your routine. Find out what it is, only on this week's Drive-By. Now streaming! Got a question? Call us at 1-833-3-ASK-SDR
The Key To Unlimited Productivity
November 06, 2020 11:00 - 4 minutes - 4.44 MBThis one thing will change everything about your routine. Find out what it is, only on this week's Drive-By. Now streaming! Got a question? Call us at 1-833-3-ASK-SDR
The Best Marketing Books of All Time - Part 2
November 02, 2020 11:00 - 40 minutes - 37.1 MBIf you want crazy results, you need a crazy reading list. Find out the rest of Chris' list, only on Service Drive Revolution. Now streaming! Got a question? Call us at 1-833-3-ASK-SDR
Self-Care Part 2: How to Never Lose Control
October 30, 2020 10:00 - 5 minutes - 5.2 MBThis secret weapon might be one of the most important in your arsenal. Find out what it is, only on this week's Drive-By. Now streaming! Got a question? Call us at 1-833-327-5737
How to Never Lose Control
October 30, 2020 10:00 - 5 minutes - 5.2 MBThis secret weapon might be one of the most important in your arsenal. Find out what it is, only on this week's Drive-By. Now streaming! Got a question? Call us at 1-833-327-5737
The Best Marketing Books of All Time - Part 1
October 26, 2020 10:00 - 29 minutes - 26.9 MBIf knowledge is power, then these books are a nuclear weapon for your business. Find out the best marketing books of all time, only on this week's Service Drive Revolution. Now streaming! Got a question? Call us at 1-833-327-5737 JOIN THE REVOLUTION -- https://www.servicedriverevolution.com
Self-Care Part 1: The Secret to Your Success
October 23, 2020 10:00 - 8 minutes - 8.38 MBThis one thing might just be the biggest secret to achieving success more than anything else. Find out what it is, only on this week's Drive By. Now streaming! Got a question? Call us at 1-833-3-ASK-SDR
The Secret to Your Success
October 23, 2020 10:00 - 8 minutes - 8.38 MBThis one thing might just be the biggest secret to achieving success more than anything else. Find out what it is, only on this week's Drive By. Now streaming! Got a question? Call us at 1-833-3-ASK-SDR
How to Retain Technicians
October 19, 2020 10:00 - 36 minutes - 33.8 MBIt's one of the automotive industry's most urgent questions. Find out the answer, only on this week's Service Drive Revolution. Now streaming! Got a question? Call us at 1-833-3-ASK-SDR JOIN THE SERVICE REVOLUTION -- https://www.servicedriverevolution.com
Practice Makes Perfect
October 16, 2020 10:00 - 9 minutes - 9.39 MBWhat's the best way to get ahead? The answer, only on this week's Drive-By. Now streaming! Got a question? Call us at 1-833-3-ASK-SDR JOIN THE SERVICE REVOLUTION -- https://www.servicedriverevolution.com
Is It Okay To Steal From Your Customers?
October 12, 2020 10:00 - 22 minutes - 21.4 MBIs it okay to steal from your customers? The answer might surprise you. Find out, only on Service Drive Revolution. Now streaming! Got a question? Call us at 1-833-3-ASK-SDR JOIN THE SERVICE REVOLUTION -- https://www.servicedriverevolution.com
The Quickest Way to Sabotage Yourself
October 09, 2020 10:00 - 6 minutes - 6.02 MBWhat's the one thing that a leader needs to avoid at all costs? The answer, only on this week's Drive-By. Now streaming! Got a question? Call us at 1-833-3-ASK-SDR https://www.servicedriverevolution.com
The Top 5 Career Moves Service Advisors Can Make
October 05, 2020 10:00 - 40 minutes - 37.7 MBWhat are the top 5 career moves advisors can make? The answer, only on Service Drive Revolution. Now streaming! Got a question? Call us at 1-833-3-ASK-SDR JOIN THE SERVICE REVOLUTION -- https://www.servicedriverevolution.com
How To Read Employees' Minds
October 02, 2020 10:00 - 6 minutes - 5.98 MBIts entirely possible to read minds... But how? Find out, only on this week's Drive By. Now streaming! JOIN THE SERVICE REVOLUTION -- https://www.servicedriverevolution.com
How to Use Tire Season to Steal Market Share
September 28, 2020 10:30 - 41 minutes - 38.5 MBTire season is different depending on the region, but how can you use it to steal market share-- regardless of location? The answer, only on Service Drive Revolution. Now streaming! JOIN THE SERVICE REVOLUTION -- https://www.servicedriverevolution.com
How to Win Any Argument
September 25, 2020 10:00 - 7 minutes - 7.33 MBWhat's the secret to becoming a master of persuasion? Find out, only on this week's Drive-By. Now streaming! JOIN THE SERVICE REVOLUTION -- https://www.servicedriverevolution.com
Which Presidential Candidate Is Better For The Auto Industry?
September 21, 2020 10:00 - 42 minutes - 40.1 MBTrump or Biden-- Who's better for the car business? The answer, only on Service Drive Revolution. Now streaming! JOIN THE SERVICE REVOLUTION -- https://www.servicedriverevolution.com
The Best Way To Achieve Consistency
September 18, 2020 10:30 - 9 minutes - 7.45 MBThis one simple trick skyrocketed Jeremy's business like nothing else. Find out what it is, only on this week's Drive-By. Now streaming!
When Should You Deviate From Manufacturer Recommended Maintenance?
September 14, 2020 07:00 - 37 minutes - 34.8 MBWhen is it okay to deviate from OEM recommended maintenance? Find out, only on this episode of Service Drive Revolution. Now streaming! JOIN THE SERVICE REVOLUTION -- https://www.servicedriverevolution.com
Omission Bias
September 11, 2020 10:00 - 9 minutes - 9.38 MBHow is omission hurting your customers and business? The answer, only on this week's Drive By. Now streaming! JOIN THE SERVICE REVOLUTION -- https://www.servicedriverevolution.com
Every Service Advisor's Holy Grail
September 07, 2020 10:00 - 40 minutes - 38 MBThis one thing is the holy grail for service advisors everywhere. Find out what it is, only on Service Drive Revolution. Now streaming! JOIN THE SERVICE REVOLUTION -- https://www.servicedriverevolution.com
The Volunteer's Dilemma
September 04, 2020 10:00 - 6 minutes - 6.65 MBWhy should you go the extra mile, even if the rest of the team doesn't? The answer, only on this week's Drive-By. Now streaming! JOIN THE SERVICE REVOLUTION -- https://www.servicedriverevolution.com
Your Service Department's Secret Weapon-- And It's FREE!
August 31, 2020 10:30 - 41 minutes - 38.5 MBThis secret is like a nuclear weapon-- totally game changing! Find out what it is, only on this week's Service Drive Revolution. Now streaming!
The Ostrich Effect
August 28, 2020 10:00 - 5 minutes - 5.47 MBAre you burying your head in the sand instead of confronting your problems? The answer, only on this week's Drive-By. Now streaming! JOIN THE SERVICE REVOLUTION -- https://www.servicedriverevolution.com
The Top 5 Four-Letter Words Advisors Say
August 24, 2020 04:00 - 31 minutes - 28.8 MBThis episode is G-Rated, we promise. What are the top 5 four-letter words advisors say every day? Find out, only on this week's Service Drive Revolution. Now streaming! JOIN THE SERVICE REVOLUTION -- https://www.servicedriverevolution.com
Confirmation Bias
August 21, 2020 10:00 - 7 minutes - 6.9 MBAre you overlooking these things in your business? Find out, only on this week's Drive-By. Now streaming!
Using Humor To Connect With Customers ft. Andrew Tarvin
August 17, 2020 10:00 - 38 minutes - 35.8 MBWhat is a guaranteed way to connect with customers? The answer, only on this week's Service Drive Revolution. Now streaming!
Novice Problems Need New Solutions
August 14, 2020 10:00 - 5 minutes - 5.47 MBWhen new problems arise, should you adapt or fall back on old solutions? The answer, only on this week's Drive-By. Now streaming! JOIN THE SERVICE REVOLUTION -- https://www.servicedriverevolution.com
The Top 5 Things Service Advisors Take For Granted
August 10, 2020 10:30 - 46 minutes - 43 MBThis week's episode is all about gratitude! Are your Advisors taking these things for granted? Find out, only on this week's Service Drive Revolution!
How Expectations Affect Outcomes
August 07, 2020 10:00 - 9 minutes - 9.39 MBAre you controlling your outcomes, our are your expectations getting in the way? Find out, only on this week's Drive-By. Now streaming!
Dealerships vs. Independent Shops - Part 2
August 03, 2020 07:00 - 40 minutes - 37.7 MBMonday! Monday! Monday! The battle of the century continues in Part 2 of this special Service Drive Revolution event! Dealerships vs. Independent Shops... Who has the advantage? The answer, only on Service Drive Revolution. Now streaming!
Pyrrhic Victory
July 31, 2020 10:30 - 10 minutes - 9.77 MBHow do you know that the battle you're fighting is the right one? The answer, only on this week's Drive-By. Now streaming!
Dealerships vs Independent Shops - Part 1
July 27, 2020 10:30 - 48 minutes - 45.5 MBIts the battle of the century in this special two-part event: Dealerships versus Independent shops! Who has the advantage? The answer, only on Service Drive Revolution. Now streaming! JOIN THE SERVICE REVOLUTION -- https://www.servicedriverevolution.com Facebook -- https://bit.ly/2ST7OVW LinkedIn -- https://bit.ly/2uVgrqV
5 Monkeys
July 24, 2020 10:30 - 14 minutes - 13.2 MBHow do you know if you're leading at your full potential, or just following the pack? The answer, only on this week's Drive-By. Now streaming! See acast.com/privacy for privacy and opt-out information.
The BEST of 2020-- So far...
July 20, 2020 10:35 - 33 minutes - 30.8 MBThis week: A recap of the best Service Drive Revolution episodes of 2020 so far! The best knowledge, the best advice, the best episodes as chosen by you, the listeners. Find out what they are, only on this week's Service Drive Revolution. Now streaming! See acast.com/privacy for privacy and opt-out information.
3 KPI's Service Managers are Judged on-- Whether They Know it or Not
July 13, 2020 10:30 - 47 minutes - 43.6 MBIf you don't know how to measure your success, then you're failing. What are the 3 KPIs EVERY Service Manager should know? The answer, only on Service Drive Revolution. Now streaming! See acast.com/privacy for privacy and opt-out information.