Service Drive Revolution with Chris Collins artwork

Omission Bias

Service Drive Revolution with Chris Collins

English - September 11, 2020 10:00 - 9 minutes - 9.38 MB - ★★★★★ - 47 ratings
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Previous Episode: Every Service Advisor's Holy Grail
Next Episode: When Should You Deviate From Manufacturer Recommended Maintenance?

How is omission hurting your customers and business? The answer, only on this week's Drive By. Now streaming!

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