Latest Digitalagency Podcast Episodes
How to attract, engage, and convert top talent
Operation Agency Freedom - The #1 Podcast for Digital Agency Owners in North America - May 30, 2024 07:00 - 10 minutes ★★★★★ - 11 ratingsWelcome to another episode of Operation Agency Freedom, the podcast where we help marketing agencies thrive! I'm your host, Chris Martinez, and today, we’re diving into one of the most critical aspects of scaling your agency: mastering recruitment. If you’re on the hunt for top talent to elevate...
The Power of Empathy and Patience in Customer Experience Management
Operation Agency Freedom - The #1 Podcast for Digital Agency Owners in North America - May 16, 2024 07:00 - 29 minutes ★★★★★ - 11 ratingsHey guys, welcome back to another episode of Operation Agency Freedom! Today we're diving into an amazing chat with Erin Rohner, the powerhouse behind customer experience here at DUDE! Ever wondered how to really listen to your customers and make your service fantastic? Erin’s got you covered....
How Diversity Can Help With Business Growth
Operation Agency Freedom - The #1 Podcast for Digital Agency Owners in North America - May 09, 2024 07:00 - 1 hour ★★★★★ - 11 ratingsDiving into the world of diversity isn't just 'nice'—it's a must-have in today’s business landscape, and guess what? It can seriously boost your growth too! In this episode, Joe and I unpack why having a diverse team isn't just about filling quotas. We're digging deep into how embracing divers...
Effective Team Management and Personal Growth with Brittany Filori of 51 Blocks
Operation Agency Freedom - The #1 Podcast for Digital Agency Owners in North America - May 02, 2024 07:00 - 33 minutes ★★★★★ - 11 ratingsEver felt stuck figuring out how to keep clients happy without spinning your wheels? We've all been there, and guess what? Brittany Filori from 51Blocks breaks it all down in today’s episode. She talks about how listening closely to client feedback can majorly upgrade your agency's game. We al...
Leading Teams for Agency Success with Omari Broussard
Operation Agency Freedom - The #1 Podcast for Digital Agency Owners in North America - April 25, 2024 07:00 - 34 minutes ★★★★★ - 11 ratingsRunning a business isn't just about the glitz and glamour you see on the surface; it's the nitty-gritty, behind-the-scenes action that makes the real magic happen. That's what we're diving into today on Operation Agency Freedom with my buddy Omari Broussard. Just like a sports team needs solid...
How This Corporation Made MILLIONS by Selling Cooking Utensils Pt. 2
Operation Agency Freedom - The #1 Podcast for Digital Agency Owners in North America - April 18, 2024 07:00 - 25 minutes ★★★★★ - 11 ratingsEver wondered how some college kids manage to sell a boatload of kitchen knives? Well, strap in because we're slicing through the remainder of the Cutco sales and training manual in today's episode. I've already carved up the first part in our previous episode, and now I'm diving knife-first i...
How This Corporation Made MILLIONS by Selling Cooking Utensils Pt. 1
Operation Agency Freedom - The #1 Podcast for Digital Agency Owners in North America - April 11, 2024 07:00 - 39 minutes ★★★★★ - 11 ratingsEver wondered how a simple knife demo could skewer the competition? I'm breaking down the razor-sharp sales strategy that this massive corporation has perfected. From paring knives to carving forks, we're cutting right through to why these tools—and the sales tactics—are top-tier. And hey, if ...
Why You Need to Work at a Fast Food Place to Develop Great SOPs
Operation Agency Freedom - The #1 Podcast for Digital Agency Owners in North America - April 04, 2024 07:00 - 23 minutes ★★★★★ - 11 ratingsHey Dude! This week's episode of Operation Agency Freedom is all about an unlikely source of inspiration for creating amazing Standard Operating Procedures (SOPs). I will be sharing my experiences working at a fast food restaurant as a teenager and reveal the invaluable lessons I learned about...
How AI Reshapes Marketing Strategies
Operation Agency Freedom - The #1 Podcast for Digital Agency Owners in North America - March 28, 2024 07:00 - 43 minutes ★★★★★ - 11 ratingsIn episode 151, I sat down with the dynamic Mike Arce, founder of Loud Rumor and a trailblazer transforming how gym owners manage and grow their businesses. Today, he's here to share his innovative approach to revamping profit and loss statements, diving deep into numbers like customer acquisiti...
How Company Culture Helps to Train Your Team
Operation Agency Freedom - The #1 Podcast for Digital Agency Owners in North America - March 21, 2024 07:00 - 17 minutes ★★★★★ - 11 ratingsHey Dude! In today's episode of Operation Agency Freedom,I'll be diving into the crucial topic of how company culture plays a key role in training your team effectively. You should already know that hiring the wrong people can cost your agency a fortune, so it's vital to establish a framework fo...
The Blessed Entrepreneur: Faith, Business and Marketing
Operation Agency Freedom - The #1 Podcast for Digital Agency Owners in North America - March 14, 2024 07:00 - 54 minutes ★★★★★ - 11 ratingsHey DUDES! We're tackling a real hot topic in today's episode of Operation Agency Freedom– the mix of Christianity and business, and yeah, it can be just as thorny as it sounds. We're spinning quite a yarn with my buddy Billy Sticker, dropping some serious wisdom on the not-so-saintly side of ex...
10 Things You Must Do For A Proper Employee Onboarding
Operation Agency Freedom - The #1 Podcast for Digital Agency Owners in North America - March 07, 2024 08:00 - 20 minutes ★★★★★ - 11 ratingsHey Dude! In today's episode of Operation Agency Freedom, we're diving into the essential steps for a proper employee onboarding process. I'm going to walk you through the ten crucial elements you need to include when bringing on a new team member, from preparation and warm welcomes to training,...
How to Take Control of Your Profit
Operation Agency Freedom - The #1 Podcast for Digital Agency Owners in North America - February 29, 2024 08:00 - 29 minutes ★★★★★ - 11 ratingsIn today's episode of Operation Agency Freedom, we have a VERY special guest, Oyuki Gallegos, who is an expert in agency finances and happens to be my wife. With nearly 20 years of experience in bookkeeping and accounting, Oyuki shares invaluable insights on agency finances, best practices, and ...
The Exact Formula to Determine Churn Impact on Your Income
Operation Agency Freedom - The #1 Podcast for Digital Agency Owners in North America - February 22, 2024 08:00 - 16 minutes ★★★★★ - 11 ratingsAre you aware of how much more money you could be making by just keeping your clients happy? Well, in today's episode of Operation Agency Freedom, I will be breaking down the EXACT formula to determine how your churn rate impacts your income! Let's dive into the importance of client retention ...
How To Get Over Your Fear of Making Money
Operation Agency Freedom - The #1 Podcast for Digital Agency Owners in North America - February 15, 2024 08:00 - 23 minutes ★★★★★ - 11 ratings🤠 Howdy, y'all! Chris Martinez here with a new episode of Operation Agency Freedom! Today I'm wearing my special cowboy hat and plaid shirt since I'll be diving into the taboo subject of money. I'll share my personal experiences growing up in a household with a scarcity mindset and highlight th...
Why Cost of Goods Sold is the Most Important Financial Metric I look at
Operation Agency Freedom - The #1 Podcast for Digital Agency Owners in North America - February 08, 2024 08:00 - 14 minutes ★★★★★ - 11 ratingsHey there, dudes! In today's episode of Operation Agency Freedom, we're diving into the nitty-gritty of agency finance. I know, it might not sound like the most thrilling topic, but trust me, it is the most important financial metric when it comes to growing your agency's profitability. When g...
Are Your Clients More Than Just Numbers?
Operation Agency Freedom - The #1 Podcast for Digital Agency Owners in North America - February 01, 2024 08:00 - 39 minutes ★★★★★ - 11 ratingsHey there, Dudes! Brace yourselves for an enlightening chat with Josh Crouch from Relentless Digital, who's dropping by to share his incredible growth secrets that can transform how you navigate client relations and team training in today's episode. Josh reveals how he's balancing high-quality...
How to Achieve Effective Decision-Making
Operation Agency Freedom - The #1 Podcast for Digital Agency Owners in North America - January 25, 2024 08:00 - 11 minutes ★★★★★ - 11 ratingsWelcome back, DUDES! Chris here, and in today's episode of #OperationAgencyFreedom I go into detail about a powerful strategy of decision-making that you should be implementing within your agency. The focus is clear: making decisions based on identifying the team member with the highest probabi...
Nailing Your Niche Locally with Nick Ponte
Operation Agency Freedom - The #1 Podcast for Digital Agency Owners in North America - January 17, 2024 16:00 - 40 minutes ★★★★★ - 11 ratingsHey DUDES! In today’s episode of Operation Agency Freedom, we're diving deep into the world of regional agency marketing as a niche, with the man himself, Nick Ponte! Nick hails from the beautiful shores of Maui and he's here to drop some serious knowledge bombs on building a successful agency...
Readiness Indicators for Managers
Operation Agency Freedom - The #1 Podcast for Digital Agency Owners in North America - January 10, 2024 16:00 - 21 minutes ★★★★★ - 11 ratingsHey, DUDES! Today's episode of Operation Agency Freedom is all about the crucial topic of employee readiness, particularly when it comes to hiring managers. We're going to walk you through four of the six readiness indicators to help you make informed decisions and avoid costly hiring mistakes. ...
The Future of Small Agencies
Operation Agency Freedom - The #1 Podcast for Digital Agency Owners in North America - January 03, 2024 16:00 - 31 minutes ★★★★★ - 11 ratingsFeeling a bit curious about how AI's shaking up the agency world and the future of small agencies? You're in the right place, my friend. This one's a goldmine - Kasim Aslam drops by to chat about the wild ride of selling his company, Solutions Eight, to an AI-backed titan. Get this - the journ...
Ted Lasso Business and Why You Should Be Curious and Not Judgmental
Operation Agency Freedom - The #1 Podcast for Digital Agency Owners in North America - December 27, 2023 16:00 - 13 minutes ★★★★★ - 11 ratingsIn today's episode, I'm taking a little break from my usual content to dive into the wonderful world of Ted Lasso. If you've never seen the show, you're missing out! I'll be discussing a particular scene from Ted Lasso and the valuable business lessons it holds for us. You'll witness a game of d...
How you make your money is more important than how much
Operation Agency Freedom - The #1 Podcast for Digital Agency Owners in North America - December 20, 2023 16:00 - 24 minutes ★★★★★ - 11 ratingsWelcome back to another episode of Operation Agency Freedom! Today we're tackling a topic that hits close to home for every entrepreneur out there: why how you make your money matters more than how much you make. Too often, we see the digital marketing world tainted by scammers who promise...
Is Your Agency Ready for Rapid Monthly Revenue Growth?
Operation Agency Freedom - The #1 Podcast for Digital Agency Owners in North America - December 13, 2023 16:00 - 29 minutes ★★★★★ - 11 ratingsIn Today's episode we've unlocked the secrets to epic growth with Austin Irabor of Netfly Digital. In just 18 months, Austin catapulted his agency's revenue from $30,000 to $530,000 per month by focusing on high-ticket legal clients. Austin's transformative journey proves that with the right rel...
How to Deal with Stubborn Managers
Operation Agency Freedom - The #1 Podcast for Digital Agency Owners in North America - December 06, 2023 16:00 - 18 minutes ★★★★★ - 11 ratingsIt's Chris here, and in today's episode of Operation Agency Freedom, we delved into the art of dealing with stubborn managers and leaders. Whether you're struggling to get through to a strong-willed manager or striving to enhance your own leadership skills, this episode is packed with valuable i...
Cracking the Branding Code: Lessons Learned from Cliff Pollard's Agency Journey
Operation Agency Freedom - The #1 Podcast for Digital Agency Owners in North America - November 29, 2023 22:00 - 38 minutes ★★★★★ - 11 ratingsWelcome back to Operation Agency Freedom! Today I have the pleasure of interviewing Cliff Pollard, a branding expert with an intriguing journey. Without a conventional agency background, Cliff has cracked the branding code and shifted the paradigm in his business, Unlimited Fix. Cliff shares h...
Work Life Balance
Operation Agency Freedom - The #1 Podcast for Digital Agency Owners in North America - November 22, 2023 22:00 - 16 minutes ★★★★★ - 11 ratingsWelcome back to Operation Agency Freedom! In today's episode, I dive deep into the highly debated topic of work-life balance. I explore the various perspectives and opinions swirling around social media and offer a unique take on finding your own definition of balance. Whether you believe in t...
Attracting Talent with Shared Values: Building a Team that Aligns with Your Agency's Mission with Mike Brevik
Operation Agency Freedom - The #1 Podcast for Digital Agency Owners in North America - November 15, 2023 22:00 - 44 minutes ★★★★★ - 11 ratingsMike Brevick has fascinating insights on scaling an agency with a focus on retaining its unique values. In this episode, I spoke with Mike about him transitioning from a one-man show to delegating and leading a team. We also discuss the significance of work-life balance, setting boundaries, an...
Ep 137: How to LEAD Client Expectations
Marketing Agency Exposed Podcast - November 10, 2023 12:00 - 43 minutes ★★★★★ - 22 ratingsNavigating the promises and pitfalls of the agency-client relationship. Discover strategies for aligning expectations, establishing boundaries, and crafting clarity around goals, metrics, and shared vision. The key to success? Honest communication, mutual understanding, and a relationship built ...
Ep 136: How to Invest Your Time and Money Like a Boss
Marketing Agency Exposed Podcast - October 20, 2023 17:54 - 45 minutes ★★★★★ - 22 ratingsLearn how to get the highest returns on your time and money investments. The guys provide actionable tips on becoming a "time multiplier," maximizing conference experiences, starting a podcast, and aligning your efforts with principles that create exponential growth. Discover how to build assets...
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