Writers in Tech
108 episodes - English - Latest episode: about 1 month ago - ★★★★★ - 19 ratingsA podcast where content strategist, UX writers, and content designers share their well-kept industry secrets. This show is brought you by the UX Writing Hub.
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Episodes
Leading the Future of UX Writing and Content Design with Empathy with Lina Ramona Vitkauskas @BIMM
March 27, 2024 15:22 - 41 minutes - 37.8 MBCheck out free UX Writing Course Check out our free AI for UX course Follow Lina on Linkedin
Transitioning to AI Content Design with Deiadora Blanche
February 29, 2024 08:37 - 31 minutes - 28.5 MBCheck the AI for UX course Free ux writing course Follow Deiadora Blanche
How to Start a UX Writing Content Design Agency Like a Pro
February 01, 2024 07:59 - 31 minutes - 28.6 MBIntroduction to Tricia Hingpit, a freelance UX writer who owns her own agency. Hear how she rose from junior content writer to agency owner. How Tricia onboards her clients and her process for demonstrating the value of content and UX writing. How to determine which clients are one-timers and which will become retainer clients Strategies for expanding her menu of services to include UX research and more. Knowing how to put an actual price on your services as a freelance UX writer. Met...
Bridging the Gap Between Translation and UX Writing with Michal Kessel Shitrit
January 18, 2024 22:51 - 43 minutes - 39.6 MBIntroduction to Michal Kessel Shitrit, localization and UX writing specialist. Michal's journey from translator to UX writing and localization expert. Discussion on the role of communication between content creators and translators. Challenges in localization: lack of context and constraints in content creation. Emphasis on the importance of UX writing skills for translators. Approaches to structuring localization processes in various company sizes. Benefits of working directly with...
Breaking into UX Writing and Content Design with Yuval Keshtcher and Andrew Astleford
January 04, 2024 12:18 - 31 minutes - 29.1 MBTake our free UX Writing and Content Design course Follow Andrew's work here Follow Yuval's Work here
Changing the World Through AI-Driven Design with Jakob Nielsen
November 05, 2023 12:47 - 49 minutes - 45.3 MBWe covered: How to use AI in your UX process. What are the different opportunities for UX writers and designers with the rise of AI products. What other events in history were similar to the AI revolution. trategies for integrating AI into user research and testing. The impact of AI on user interface design trends. Ethical considerations in AI-driven design choices. Predicting user behavior with machine learning and its effects on UX. The role of personalization in UX as powered by A...
What the Hell is Conversation Design? with Sharona Reouveni @Hyro
September 20, 2023 19:36 - 45 minutes - 42.1 MBCheck out our free UX Writing course: https://course.uxwritinghub.com/free_course Follow Sharona on LinkedIn
A Survivor's Guide to UX with Jeanine Zheng @EverBright
August 28, 2023 06:53 - 28 minutes - 26.5 MBWe Talked About: The importance of having both design and UX thinking skills in any project. Her journey into product design and how to emphasize the value of real-time user feedback. Her experience on Survivor. Potential challenges in future UX, such as virtual reality and wearable tech, along with the merging of technology into everyday objects. Check out our free UX writing course: https://course.uxwritinghub.com/free_course And our brand new AI for UX course: https://course...
Advocating for Your Content with Amanda Bridge @Hubspot
August 02, 2023 09:19 - 30 minutes - 27.9 MBAmanda Bridge shares her journey into UX writing, starting at Procore Technologies and later joining HubSpot as a senior content designer. Challenges of setting up a UX writing discipline within a large team and starting from scratch are discussed. Amanda's impactful work on HubSpot's Academy product to improve course applicability is highlighted. The potential impact of AI on UX writing is explored, with Amanda believing that AI will take over copywriting tasks, allowing content designe...
Making Digital Accessibility a Priority with Jaime Walke @Booking
July 10, 2023 05:06 - 42 minutes - 39 MBGuest Jaime Walke, a principal UX writer and content designer at Booking.com, sheds light on his journey in the tech world, his role at Booking.com, and the company's pioneering work in UX writing. (01:22) Jaime shares insights into the growth of the UX writing team at Booking.com, from a small team of 7-8 members to a flourishing team of nearly 80. (01:58) The duo discuss a project at Booking.com called A11y, which is dedicated to making products accessible for everyone and complying wit...
The Role of UX Writing in the World of AI Design with Nick Babich
June 25, 2023 11:53 - 24 minutes - 22.8 MBKey Points The conversation begins with an introduction of the UX Writing Hub and its resources, including a blog, a podcast, a weekly newsletter, and courses with AI components. (00:24) Nick Babich, a UX consultant and influencer, shares his approach to product design and his passion for sharing valuable information with the design community. (01:22) Nick discusses the role of AI in his design process, particularly how he uses GPT for user research, ideation, and prototyping. He shares h...
Mastering UX Research and Metrics with Jared Spool
June 12, 2023 14:53 - 1 hour - 29.2 MBJoin our free UX writing course: https://course.uxwritinghub.com/free_course Follow Jared Spool https://www.linkedin.com/in/jmspool/ Your host, as always, is me, Yuval Keshtcher.
Post-Apocalyptic Leadership in Content Design with Jenn Shreve @Google (100th episode special)
May 29, 2023 10:00 - 33 minutes - 30.6 MBShow notes: Join our free UX writing course: https://course.uxwritinghub.com/free_course Follow Jenn Shreve: https://www.linkedin.com/in/jenn-shreve/
From Product Management to UX Writing with Ben Davies @Klarna
May 14, 2023 10:06 - 32 minutes - 30.1 MBJoin our free ux writing course: https://course.uxwritinghub.com/free_course Follow Ben Davies https://www.linkedin.com/in/benjamin-w-davies/
How to Kill Your Content Debt with Mohana Das @Lazypay
April 29, 2023 14:00 - 27 minutes - 25.5 MBTake our free ux writing course: https://course.uxwritinghub.com/free_course Follow our UX Writing newsletter: http://uxwritinghub.com/newsletter Follow the work of Mohana Das: https://www.linkedin.com/in/mohanadas-92/
The content design of everyday things with Ilana Zholobovsky @ LastPass
March 08, 2023 08:55 - 35 minutes - 32.8 MBContent designer Ilana Zholobovsky talks about how networking, books and AI can help people get into UX writing. The tech job market has taken a hit, but there are still opportunities out there. Ilana shares her best tips for those who are looking for a UX writing job or are trying to break into the field. We chat about: The importance of networking and how to do it Freelancing as a way to gain experience Different ways of reading books Collecting words and phrases around you The curre...
AI and the future of writing with Ben Pines @ Wordtune
February 21, 2023 08:52 - 23 minutes - 21.8 MBBen Pines, the Director of Content at Wordtune, is optimistic about the future interaction between people and chatbots. Wordtune is an AI writing tool that helps writers refine, tweak, shorten and expand their copy. The new extension Spices introduces fact-checking and source tracking for AI-generated content. Ben joined the podcast to talk about the next wave of writing. We chat about: The current AI hype and what might happen next The importance of UX and how it can make a difference ...
How to grow as a UX writer in a changing world with Sherry Samtani @ Halodoc
February 07, 2023 07:17 - 21 minutes - 19.4 MBLead UX writer Sherry Samtani talks about the different career directions UX writers can take, including content ops. Her current role at Halodoc, Indonesia’s main healthcare platform, has allowed her to develop in the area of content operations. We go through what content ops is, how it relates to UX writing and where you can learn more about it. You’ll also hear about The current job market and future possibilities Why UX writing has become a necessity How to stand out as a UX writer...
Flying into UX writing with aerial silk teacher Alexandra Spark
January 26, 2023 10:36 - 26 minutes - 24.1 MBAerial silk teacher Alexandra Spark shares how she transitioned to UX writing. Alexandra has a background in advertising, content management and technical writing. But it was her passion for aerial silk (a kind of performance acrobatics) that led her to switch careers. Tune in to hear her inspiring story! She also shares how she’s creating an app from scratch and much more: Carrying out content research Conducting user testing Making a portfolio Looking for a UX writing job Links Fol...
UX Writing Beyond the Interface with Sarah Loigge @ Parkside Interactive
January 03, 2023 10:46 - 31 minutes - 28.7 MBSarah Loigge shares how she found inspiration outside of work and overcame impostor syndrome with the help of Star Trek. Sarah has a background in software testing and product design. But she’s always enjoyed writing, so she made the transition to UX writing. She recently took on the challenge to develop the personality of a chatbot. She realized that she had no idea where to start and was hit by impostor syndrome. Tune in to learn how she got over it and at same time came up with a brilli...
The Business of UX Writing with Yael Ben-David
December 27, 2022 07:28 - 30 minutes - 28.1 MBWhat’s the value of UX writing and how can we measure it? Yael Ben-David has written a book on the topic. The Business of UX Writing fills a gap in the wealth of resources for UX writers and content designers. Yael joined me for a chat about Educating people about the benefits of UX writing Her framework to set goals and find solutions The increasing demand for specialized UX writers Challenges and opportunities in the current job market Links Try our free UX writing course Follo...
The current UX design job market with recruitment specialist Matt Carter @ Eurobase People
December 13, 2022 06:33 - 41 minutes - 38 MBHow do you land a job in product design in today’s business climate? Get recruitment insights from Matt Carter, Senior Product Design Specialist at Eurobase People. Matt joined the podcast to discuss the wave of recent layoffs and what it means for UX writers, designers and others in the tech industry. He also shared his best tips for jobseekers, whether you’re currently out of work or looking to switch careers. We talked about: The current job situation and where it’s heading (up to 17.1...
UX writing as a team of one with Axel Viersac @ Talend
November 30, 2022 07:36 - 26 minutes - 24.6 MBAlex Viersac is part of the UX team at Talend, a company creating software for data analysts. As the only UX writer in the company, people often call him to “check the words” when he should have been involved much earlier. Alex explains how he’s building relations, educating people about his role, and creating a content design system that can be used by both writers and non-writers. Here’s what we talked about: Building relationships [3.35] Being a mentor [6.40] The tech industry and t...
Shift your UX writing process from solutions to problems with Ferdinand Goetzen @Reveall
November 16, 2022 08:41 - 32 minutes - 29.8 MBFerdinand Goetzen, CEO @ Reveall, explains why UX writers should spend 80% of their time understanding the problem. Reveall helps companies get to know their customers and validate product ideas. CEO Ferdinand joined me to talk about the importance – and challenge – of being truly customer-centric. We focused on: How to handle and apply data [3.25] Quantitative and qualitative insights [5.55] Collecting the voice of the customers [8.15] The importance of understanding the problem [14.2...
Building the biggest UX writing team in a European fintech
October 20, 2022 10:52 - 48 minutes - 44.5 MBManaging a team of 18 (and counting!) UX writers requires smart processes and teamwork. Kate Mas and Mélanie Alves Lima at Qonto share the methods and tools behind the success of their growing team (hint: collaboration is key). Qonto is a B2B fintech app serving business creators in 5 languages: English, French, German, Italian and Spanish. Their mission is to help companies spend less time on banking - by leaving their finance management to Qonto, they can spend more time on business and ...
Self-Taught UX Education and Career Tips with Gene Kamenez @UXcel
September 20, 2022 10:19 - 38 minutes - 34.9 MBUXcel can be described as the DuoLingo of design education. As a complement to traditional degrees and bootcamps, they offer fun and interactive 5-minute design lessons. I chatted with co-founder and CEO Gene Kamenez about the pros and cons of traditional design education, how to teach yourself the skills you need, and how to get into the field of UX and design. The challenges of self-education [from 6.00] Challenges for people who want to break into UX [from 9.58] The importance of mast...
The future of design with Ran Segall @ Flux Academy
September 08, 2022 06:01 - 26 minutes - 24.1 MBRan Segall’s design YouTube channel Flux Academy has reached a whopping +450K subscribers. He shares how he got there and what you can do to break into the industry – whether you plan to become a UX designer or UX writer or something else. He also talks about his enthusiasm for artificial intelligence. As AI starts doing the heavy lifting for designers, we can focus on the innovative side of design. Ran’s background and his journey to +450K subscribers (from 1:50) The role of UX writing ...
Creating order out of chaos with Maggie Trisler, Principal Content Designer @Fidelity Labs
August 25, 2022 09:07 - 40 minutes - 37.5 MBMaggie Trisler is a content designer and musician who stumbled into UX by making the most out of past failures. After trying several jobs including graphic designer and web developer, Maggie finally settled on UX writing and content design in 2016. In true UX style, Maggie turned every failure into a valuable experience and today is a Principal Content Designer at Fidelity Labs. We chat about: The connection between working in hospitality and UX [at 4.00] Why storytelling isn’t just about...
Freelance UX Writing: Make More, Work Less, and Reach Financial Freedom! with Slater Katz
August 09, 2022 06:49 - 43 minutes - 40.2 MBSlater Katz shares her wealth of experience as a freelance UX writer and entrepreneur to guide you through the process of establishing your own freelance UX writing practice. Ready to take control of your schedule and earning potential? Slater Katz guides you through the nitty gritty of starting your own UX writing business, from building a personal brand to setting your prices and more. You’ll learn about Slater’s path from Fashion marketing to UX writer Find your first clients Buildin...
The Wonderful World of Naming with Anthony Shore @Operative Words
July 26, 2022 08:28 - 38 minutes - 35.4 MBAnthony Shore, award-winning linguist and CO at Operative Words, shares his process crafting the best titles to signify brands and ideas in six words or fewer. Ever wonder what it was like to be a UX writer in 1994? Drawing from his decades of experience writing in tech, Anthony gives us a window into his lifetime of obsession with words, from reading the dictionary for fun as a child to the role that linguistic analysis tools play in his naming agency’s writing practice. Anthony shares...
Writing effective emails for Saas with Jane Portman @ Userlist
July 14, 2022 06:54 - 29 minutes - 26.8 MBJane Portman, CEO at Userlist and UI Breakfast presenter, has tons of advice on how to write lifecycle emails for Saas. If you’ve ever been involved in writing Saas lifecycle emails – for example onboarding, activation, or upgrade emails – you know that it’s easier said than done. That’s because the actual writing is just the tip of the iceberg. As UX writers, we need to think holistically, define a user journey and set up sensible conversion goals. Jane goes through: Where to start desig...
UX Writing To Boost Your Career with Sarah Doody @Career Strategy Lab™
June 21, 2022 08:11 - 40 minutes - 36.7 MBSarah Doody at Career Strategy Lab™ helps UX graduates get hired. In this episode, she shares priceless tips on how to land the UX gig of your dreams. The bottom line? Writing is a superpower. Your portfolio is your best chance to show that you understand UX concepts. Just as in any UX project, it’s best to write it before you design it. And you need to make sure you write for the target audience (the recruiter). In other words, UX writing is a career superpower. You’ll also hear Sarah ta...
Why Technical Writers Need To Build Bridges with Paula Stern @WritePoint Ltd
June 14, 2022 09:15 - 29 minutes - 27.3 MBThe first thing that springs to mind when we think of technical writing is usually documentation: Manuals, instructions, user guides, online help, and knowledge bases. Paula explains that technical writers’ responsibilities go way beyond writing. Being a tech writer includes interacting with people at all levels. Today’s tech writers need to focus on user needs, just like any UX professional. It’s no longer enough to write about the product, tech writers have to address what the users want ...
UX Writing Twitter Space Part #1
May 25, 2022 08:28 - 47 minutes - 43.4 MBWe talked about: UX Writing and mentoring: both from the mentor’s and mentee’s point of view Finding the voice and tone of your digital product Tips, tricks, and inventive ideas Bringing UX writing to a fintech product in the growing Nigerian tech scene Give us your honest feedback on this concept so we'll know whether or not to do more episodes like this. And don’t forget to rate, share, and subscribe! Try our free UX writing course Check out UX Writing Hub’s blog
UX writing processes to reduce stress with Boris Šlesar @Just Eat Takeaway.com
May 05, 2022 19:43 - 28 minutes - 25.9 MBBoris Šlesar calls himself a helicopter UX writer, referring to the different projects he supports at Just Eat Takeaways. Over the last few years, he’s developed processes to keep stress at bay. Tune in to hear how to prioritize tasks, how to make use of good documentation, and where to get help if you’re the only UX writer in the team. We also chatted about: UX writing as a combination of brain work and heart work The best tools to support your writing Getting to know your users Lin...
UX writing processes to reduce stress with Boris Šlesar @ Just Eat Takeaways
May 05, 2022 19:43 - 28 minutes - 25.9 MBBoris Šlesar calls himself a helicopter UX writer, referring to the different projects he supports at Just Eat Takeaways. Over the last few years, he’s developed processes to keep stress at bay. Tune in to hear how to prioritize tasks, how to make use of good documentation, and where to get help if you’re the only UX writer in the team. We also chatted about: UX writing as a combination of brain work and heart work The best tools to support your writing Getting to know your users Lin...
How to become an inclusive UX writer with Emerson Schroeter @ HelloFresh
April 14, 2022 09:46 - 28 minutes - 25.7 MBKey Points From This Episode: What led today’s guest, Emerson Schroeter, into the world of UX writing. What Emerson learned from the writing academy at the UX Writing Hub. What HelloFresh does and what Emerson’s role there entails. The projects that Emerson worked on at Kindship and how they set them up for their current role. What Emerson learned from writing a diversity survey. An overview of Emerson’s workshop on writing inclusive copy. The first best practice for...
Figma plugins for UX pros with Punit Chawla @DesignWings
March 30, 2022 14:21 - 29 minutes - 27.2 MBPunit Chawla has been serving bite-sized design tutorials on YouTube for years. Every Monday and Thursday, he posts tips and tricks on every design-related topic under the sun. He’s also the founder of DesignWings, a UI/UX design school offering 18-week bootcamps. Our talk starts and ends with an exploration of the seemingly endless possibilities of Figma – Punit even uses it to manage his projects! You’ll also hear Punit talk about: Personal branding for UX writers and content designers...
How to nail it as a freelance UX writer with Juan Buis
March 15, 2022 12:54 - 1 hour - 56.8 MBHow do you get freelance UX writing gigs at companies with global impact? Juan Buis talks about his journey from blogging, content marketing and journalism to freelance UX writing for brands like Spotify, Minecraft, and Tommy Hilfiger. Tune in to hear how he got started, the pros and cons of freelancing, and the challenges of being your own boss. We also talked about: UX for games and multi-platform products The connection between UX writing and brand voice Implementing content into a ...
Accelerate your UX writing with AI with May Habib @Writer
March 03, 2022 10:24 - 36 minutes - 33.1 MBEpisode Highlights: 02.10: May tells the listeners a little bit about her journey in tech as a founder. 02.22: May and her co-founder have been building tools for writers in some way or other during their whole entrepreneurial journey. 04.11: Many teams are building their own quality content style guides, or some call it content design systems, which is the kind of product teams take for brand book but only for a digital product. 05.45: The goal of the content strategy is that the pers...
Benefit-driven UX writing with Samuel Hulick and Yohann Kunders
February 24, 2022 10:24 - 30 minutes - 27.8 MBWhat drives engagement and revenue? In this episode, Samuel Hulick and Yohann Kunders help answer this question as well as help us understand the concept of "Value Paths" and how they can improve and align your business and user outcomes.Samuel and Yohann are the founders of Value Paths and hosts of the Value Paths Podcast. They help businesses grow their SaaS revenues sustainably.[01:59] Johann’s story and how he entered the field of user onboarding. [02:59] Understanding Value Paths and h...
UX Writing like you’ve never seen it before with Maryann Reid
February 09, 2022 18:50 - 33 minutes - 30.4 MBMaryann Reid is an award-winning author with massive experience in writing and creating digital experiences. In this episode, we talk all about the current state of UX writing and where it is going. She also shares her thoughts and tips about becoming a better UX writer and how companies can hire the best UX writers for their business. Maryann Reid has more than 10 years of experience as a content designer across a variety of industries, including finance and tech. As a Senior UX Writer ...
Building friendly content that sticks with David Ramos @ Ghost
January 26, 2022 14:22 - 37 minutes - 34.3 MBGhost is a powerful non-profit, open-source alternative to paid content management systems. It is built for new-media creators to publish, share, and grow a business around content. In this episode, I talk to David Ramos, Staff Writer at Ghost. We discuss how the “creator economy” works, how to use Ghost to be successful online, and that the quality of the audience is better than the volume of the audience. We also discuss topics such as building an audience (with or without Ghost) and crea...
Believe in content design with Jonathon Colman @ HubSpot
January 06, 2022 06:00 - 31 minutes - 28.6 MBHubSpot’s Content Design Leader Jonathon Colman believes in content design. HubSpot is about to triple the size of their content design team, employing 20 new content designers. Jonathon goes through the hiring process and drops a heap of tips for job seekers while he’s at it. You will also learn about: The double diamond model and how you can use it in your portfolio Building a voice and tone that works across the product How to get started with content design from scratch The shift fr...
UX Writing vs. Content Design: Setting the record straight with Aaron Raizen, UXWA Chief Editor
December 23, 2021 15:10 - 42 minutes - 37 MBToday’s episode is hijacked by UX Writing Hub’s Chief Editor Aaron Raizen, who has a few things to get off his chest on the subject of job titles. Depending on your viewpoint, you might find the episode either highly amusing or downright infuriating. In any case, it covers: What today’s job listings reveal about the difference between UX writing and content design Where the terms UX writing and content design come from How to make the Duolingo owl mad – like, really really mad 🦉 Holiday...
UX writers are designers with Hailey Reynolds @ Ibotta
December 16, 2021 06:00 - 25 minutes - 23.1 MBUX writing is so much more than adding words to screens. Hailey Reynolds explains why UX writers need to approach content through a design thinking lens. Hailey has a background in UX strategy and health insurance. She is now pursuing her passion for the content-first approach as a UX Writing Academy student and a UX writer at the cashback app Ibotta. You will also hear us chat about: Crafting a cover letter that lands interviews How to make the most of your non-UX writing experience Sh...
A UX writing jam session with Noah Fulton Beale, Lead UX Writer @ Preply
December 09, 2021 07:14 - 23 minutes - 21.9 MBWhat do UX writing and music have in common? Loads, says Noah Fulton Beale at the e-learning platform Preply. As a musician, the first thing he noted when he discovered UX writing was how similar it is to songwriting. You’ll hear all about it in this episode! We also talked about: The benefits of having—and being—a mentor How to develop our skills with pairwriting and other types of feedback The importance of community and collaborations Using data to improve online education Try our ...
What you didn’t know about dark patterns with Colin M. Gray @ Purdue University
December 02, 2021 06:00 - 32 minutes - 29.3 MBAssociate Professor Colin M. Gray runs a research lab that maps and spreads information about dark patterns, aka manipulative design. Dark patterns are getting increasingly addictive, and yet many of us put up with them if we want something. The good news is that the legal community has started to take notice, and consumers are becoming more aware. Colin and I talk about the past, current and future state of dark patterns, including: The non-digital roots of manipulative design in the ad...
Content strategy and the triangle of decision making with Ahava Leibtag @ Aha Media Group
November 25, 2021 06:00 - 40 minutes - 36.6 MBAhava Leibtag is the founder of Aha Media, author of The Digital Crown: Winning at Content on the Web, and an Innovative Individual in the Healthcare Internet Hall of Fame. With 20+ years of writing and content, she has learned to use strategy to connect the dots that lead to a better user experience. A great UX professional, she says, finds a UX angle in everything they do, whatever their job title. Tune in for insights about: Ahava’s secret content sauce: The triangle of decision makin...
Building a content design system with Stephen Curran @ Intuit
November 18, 2021 12:28 - 21 minutes - 19.3 MBAfter 2 years, Stephen Curran returns to the podcast to talk about how he and his team created Intuit’s content design system (which blew my mind completely!). Just like in design systems, the idea is to fill it with reusable components and patterns. It can then be used both by content designers and anyone else involved in product design. And the best part is that it's publicly available! Super cool, right? Tune in to hear Stephen talk about: The different sections of Intuit’s conten...