Voice Tech Podcast artwork

Voice Tech Podcast

89 episodes - English - Latest episode: about 3 years ago - ★★★★★ - 17 ratings

Listen to conversations with voice technology experts, and boost your knowledge and technical skills. Learn from #voicefirst professionals about audio content marketing, voice assistants, chatbots and AI. Subscribe on Apple Podcasts and Spotify.

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Episodes

High-tech Interpreters - Jonathan Rechtman, Cadence Translate - Voice Tech Podcast ep.039

September 23, 2019 18:00 - 17 minutes - 12.3 MB

Jonathan Rechtman is the co-founder of Cadence Translate, a language services company that help corporations and financial firms conduct business and investment research across the language barrier. Jonathan is a true expert in the field, having worked for the UN, celebrities and businesspeople alike. He explains the state of translation and interpretation today, how the process works, the skills and technology interpreters use, and how the profession is being impacted by the latest developm...

Speech-to-Text Selection - David Borish, PRIMO AI - Voice Tech Podcast ep.038

September 15, 2019 12:00 - 16 minutes - 11.3 MB

Episode description: David Borish is Chief Creative at PRIMO AI, a New York startup that recommends the highest performing Speech-to-text (STT) and Natural Language Understanding (NLU) services for a particular dataset and geographical region. We discover what the biggest problem with speech to text systems is today, and why trying to solve it by hiring data scientists can be prohibitively expensive.  We also discuss the advantages of acquiring a technology patent, why David chose to recen...

Questions & Answers - Don White, Satisfi Labs - Voice Tech Podcast ep.037

September 09, 2019 21:00 - 16 minutes - 11.3 MB

Episode description: Don White is CEO and Co-Founder of Satisfi Labs, an AI-powered Knowledge Management Platform that offers conversational search and commerce solutions for fan, guest, and customer engagement. Don describes the types of companies and industries most interested in implementing question and answer solutions, and reveals the number #1 question their customers ask.  We cover how these Q&A models work, how scalable they are, and how they are deployed to clients. We also discu...

Echo Echo Chamber - Adam Greenwood, Greenwood Campbell - Voice Tech Podcast ep.036

August 26, 2019 07:00 - 18 minutes - 12.6 MB

Episode description: Adam Greenwood is the founder of the award winning digital agency, Greenwood Campbell. We discuss his experiences building chatbot and voicebot applications, as well as the wider implications of these technologies, specifically the echo chambers they are so good at creating.  We learn what an echo chamber is, why they are so dangerous, and what we can do to avoid them. We also discover whether voice enabled devices will make the situation better or worse. Adam shares t...

The Emotion Machine - Rana Gujral, Behavioral Signals - Voice Tech Podcast ep.035

August 18, 2019 15:00 - 16 minutes - 11.3 MB

Episode description: Rana Gujral is the CEO of Behavioral Signals, a company that allows developers to add speech emotion and behavioral recognition AI to their products. We discuss the many reasons why it's important that machines can recognise and express human emotion, including improving human computer interaction and boosting business KPIs.  We discover why voice is the best modality for analysing emotion, then highlight some of the many business and consumer use-cases for this techno...

Chatbot Vacations - Pranas Kiziela, Eddy Travels - Voice Tech Podcast ep.034

August 12, 2019 15:00 - 16 minutes - 11.3 MB

Episode description: Pranas Kiziela is the CTO of Eddy Travels, a personal travel advisor that connects travellers with travel products and services. Eddy Travels is available in popular chat apps like Messenger, Telegram, Viber and Slack, and supports both text and voice based interaction.  We discuss the benefits of booking travel though a conversational interface, and the big voice-AI opportunities in the travel space right now. We tackle some of the major design considerations faced du...

Interactive Voice Ads - Stas Tushinskiy, Instreamatic - Voice Tech Podcast ep.033

August 05, 2019 08:00 - 16 minutes - 11.3 MB

Episode description: Stas Tushinskiy is the co-founder and CEO of Instreamatic, a San-francisco based company that enables voice interactivity and measurability in the audio ad market. In this episode we introduce you to a new concept that you'll very likely be hearing much more about soon; interactive voice advertisements. An innovative use of STT, TTS, natural language understanding and audio content channels, interactive voice ads are an important new channel for monetising audio content...

Talk with your Data - Adrien Schmidt, Aristotle - Voice Tech Podcast ep.032

July 22, 2019 12:00 - 16 minutes - 11.3 MB

Episode description: Adrien Schmidt is the CEO and co-founder of Aristotle by Bouquet.ai, a conversational analytics platform that lets you chat with your data through voice and text. Aristotle makes your data available to the whole company, and makes it faster and easier to perform complex queries.  In our conversation you'll discover the many benefits of talking with data, and glimpse the ultimate vision of casual data usage in the workplace and the home. We discuss how complex queries a...

The Bot Builder - Dr. Andrey Esaulov, BotTalk - Voice Tech Podcast ep.031

July 07, 2019 16:00 - 16 minutes - 11.3 MB

Episode description: The voice space is much bigger than just Google and Amazon, and there are many ways to develop voice applications. What’s missing in the voice design space? A simple markup language.  Dr. Andrey Esaulov is the CEO of SmartHouse Technologies and co-founder of BotTalk. SmartHouse Technologies specialises in consulting and development of voice applications and mobile apps. The company’s BotTalk product is a platform for creating Alexa Skills and Google Actions with a simp...

Voice Trends & Design Tips - BBC, BMW - Voice Tech Podcast ep.030

June 22, 2019 15:00 - 16 minutes - 11.3 MB

This is a special episode in which you'll hear three presentations given at Voice Connected Home 2019 event, which took place in Cologne, Germany on May 7th this year.    First you'll hear my quick 15 minute talk on 'The Voice Technology Trends of 2019, What We are Likely to See, and How it Will Affect Customer Interaction'. This is essentially a summary of many of the products and ideas I've discovered over the past year of podcast interviews, and with the voice industry moving as fast as ...

Digital Forensics - Tyler Hatch, DFI Forensics - Voice Tech Podcast ep.029

June 09, 2019 10:00 - 16 minutes - 11.3 MB

Episode description: The whole world is dependent on digital technology. It has improved lives, but made us vulnerable to exploitation. Hackers and cybercriminals have no fear of getting caught. They’re organized, sophisticated, and know how to remain anonymous. Cybercrime is now the most profitable criminal enterprise in the world. Tyler Hatch is the founder and CEO of DFI Forensics Inc., a digital forensics and cybersecurity provider based in Vancouver, British Columbia. Tyler is a certi...

VivaTech 2019 - Startups, Google, Macron, Ma - Voice Tech Podcast ep.028

May 26, 2019 10:00 - 16 minutes - 11.3 MB

This is a special episode for VivaTech 2019, Europe's biggest technology conference. You'll hear me talk with 5 of the best voice startups I came across, plus my interview with the communication manager of Google France, where we discuss the new assistant features announced at Google I/O 2019, as well as the new version of Google Duplex for the Web.  As a bonus, I also bring you two presentations. In the first, President Emmanuel Macron fields questions from a panel of successful European s...

Usability Testing for Voice - Dylan Zwick, Pulse Labs - Voice Tech Podcast ep.027

May 12, 2019 13:00 - 16 minutes - 11.2 MB

Dylan Zwick is the Chief Product Officer at Pulse Labs, a Seattle-based startup that offers a remote testing and analytics platform for voice app developers. The Pulse Labs team are leaders in the field of voice application testing, and are official partners with both Google and Amazon, helping them to define and improve the state of the art in voice application design.  We cover the different types of testing, including unit testing, functional testing, certification testing and usability ...

Sound Recognition - Dr. Chris Mitchell, Audio Analytic - Voice Tech Podcast ep.026

April 28, 2019 13:00 - 16 minutes - 11.3 MB

Dr Chris Mitchell is the CEO and Founder of Audio Analytic, who develop sound recognition software that adds context-based intelligence into consumer technology products. In our conversation, you'll learn what the state of the art sound recognition systems can do, the types of sound events that are typically recognised, which consumer products they're integrated into, and the many benefits and new possibilities the technology affords to developers and users.  We discover the difference betw...

Voice Actors & Synthetics - David Ciccarelli, Voices.com - Voice Tech Podcast ep.025

April 14, 2019 11:00 - 16 minutes - 11.3 MB

David Ciccarelli is the CEO of Voices.com, the online marketplace where brand managers and marketers discover, audition and hire professional voice actors. In our conversation, you'll learn all about how to find and hire a voice actor to represent your brand in marketing campaigns or for use in voice development projects, how projects are priced, and what rights you have to use the audio you purchase.  We discover why personas are the most effective common language to describe voices. We al...

Biometric Authentication - Alexey Khitrov, ID R&D - Voice Tech Podcast ep.024

March 30, 2019 23:00 - 16 minutes - 11.3 MB

Alexey Khitrov is President at ID R&D, who increase the security of interactions with digital products such as conversational interfaces using voice authentication and behavioural biometrics. Their products add hands-free, zero-authentication to any voice enabled device, heralding a new era in frictionless, ubiquitous computing services. We discuss how voice biometrics move us towards a future where we communicate with technology just like we communicate with our friends. Alexey gives us an...

Voice Search Results - Dustin Coates, Algolia - Voice Tech Podcast ep.023

March 16, 2019 23:00 - 17 minutes - 11.8 MB

Dustin Coates is the Voice Search Go-to-market Lead at Algolia, a Search-as-a-Service provider based in Paris, France. Algolia processes up to 4 billion searches a month for over 6500 client products, including big names such as Twitch and NPR. In our conversation, you'll learn all about the 4 pillars of a search system; the indexing of data, relevance configuration, search queries, and the display of results. We discuss the nuances of voice search, context dependent searches, and the diff...

Voice Retail - Shilp Agarwal, Blutag - Voice Tech Podcast ep.022

March 02, 2019 23:00 - 16 minutes - 11.3 MB

Shilp Agarwal is the CEO of Blutag, a voice retail solution that lets customers search/browse a product catalog on Alexa and Google Assistant. We get to hear some product demos showing how customers can quickly reorder products they've bought before, and also browse new options before making an informed choice.  Blutag recently graduated from the Techstars incubator, and are backed by Amazon's Alexa Fund, so we discuss how he got into the programs, and the benefits of the experience. Shilp...

Nanocasting - Sean Gilligan, Sound Branch - Voice Tech Podcast ep.021

February 16, 2019 23:00 - 16 minutes - 11.3 MB

Sean Gilligan is the founder of Sound Branch, a team communication app and voice-based social network in which where users create smart voice notes. Sean introduces us to the concept of nanocasting, and explains how it can be used for public broadcasting, team status updates, recruiting new staff, and more. We discuss the benefits of audio over other mediums, including greater privacy and accountability for content creators, and improved speed and convenience for content consumers.  Sean al...

Machine Learning Signals - Christopher Oates, audEERING - Voice Tech Podcast ep.020

February 02, 2019 23:00 - 16 minutes - 11.3 MB

Christopher Oates is a Senior Audio DSP Engineer at audEERING, an audio analysis company that specialises in emotional artificial intelligence. Chris explains how the human voice production system works, and introduces us to a technique called linear predictive coding (LPC) which can extract the features of the voice. We then focus on machine learning for audio, including using expert audio knowledge along with machine learning methods, leveraging the openSMILE toolkit for feature extractio...

Elevated Voice Design - Vasili Shynkarenka, Invocable – Voice Tech Podcast ep.019

January 20, 2019 14:00 - 16 minutes - 11.2 MB

Vasili Shynkarenka is CEO and co-founder of Invocable, an online tool that lets you prototype voice applications without coding. Formerly known as Storyline, the company has now pivoted from an Alexa skill builder into a first-class voice application design tool. In our conversation, you'll learn all about the reasons behind the pivot, the main differences between Invocable and Storyline, and how you can use Invocable to design better voice apps.  Vasili shares his experience of seeing thou...

Prototypes & Personas - Kasia Ryniak & Rafal Cymerys, Upside – Voice Tech Podcast ep.018

January 06, 2019 15:00 - 16 minutes - 11.3 MB

Kasia Ryniak & Rafal Cymerys are the co-founders of Upside, a voice app development agency based in Krakow, Poland, that offer voice interaction design, voice strategy and voice app development. In this episode, you will learn how experienced voice app developers create innovative prototypes, improve voice app engagement, and sell products and services via voice.  First, we explore the creation of prototype of an Alexa skill for StarCraft II, which lets players use voice commands to trigger...

Conversation Analysis - E. Stokoe, L’boro, S. Albert, Tufts – Voice Tech Podcast ep.017

December 23, 2018 13:00 - 16 minutes - 11.2 MB

Elizabeth Stokoe is Professor of Social Interaction at Loughborough Uni in the UK, and Saul Albert is a Postdoctoral Research Associate at Tufts University in Massachusetts, United States. Their latest research shows us how to influence the outcomes of conversational interactions, and we discuss the implications of this for voice technology. We cover what conversation analysis is, with examples from different conversation settings such as first dates, crisis negotiation, and sales calls. Th...

Your First Voice App - Hillary Long, Citro Digital - Voice Tech Podcast ep.016

December 09, 2018 18:00 - 16 minutes - 11.3 MB

Hillary Long is the General Manager and Partner at CITRO Digital, a digital marketing agency, based in Allentown, PA, United States. Hillary takes us through the design and build process of their first voice app, the 'Naughty or Nice Quiz' for children. As an experienced technologist that's new to voice development, Hillary shares her experience from 'in the trenches', and the lessons her team learned. We discuss content creation for a voice application, including the importance of iterati...

Conversational Marketing - Andy Mauro, Automat - Voice Tech Podcast ep.015

November 25, 2018 15:00 - 16 minutes - 11.3 MB

Andy Mauro, CEO and co-founder of Automat, a company that helps brands deliver personalised one-to-one voice and messaging experiences to their customers. Andy has been helping to shape the voice industry for almost two decades now, having spent 16 years at Nuance, the most successful speech recognition company in history, and then TellMe, which was acquired by Microsoft.  In this episode we discuss Conversational Marketing and why it represents a fundamental shift in digital marketing. And...

Voice Emotion Analytics - Florian Eyben, audEERING - Voice Tech Podcast ep.014

November 11, 2018 16:00 - 16 minutes - 11.3 MB

Florian Eyben is the CTO of audEERING, an audio analysis company that specialises in emotional artificial intelligence. Florian is a leading expert in voice emotion analytics, machine learning and signal processing, and our conversation is a great introduction to harnessing emotion in the voice. We discuss many of the incredible applications of voice emotion analytics, and dive into some projects carried out by audEERING for major brands in market research, call centers, social robotics, hea...

Open Source Voice Assistants - Joshua Montgomery, Mycroft - Voice Tech Podcast ep.013

October 28, 2018 04:00 - 16 minutes - 11.3 MB

Joshua Montgomery is the CEO of Mycroft, the open source voice assistant. Mycroft is a much needed addition to the range of big tech voice assistants on the market, offering a new level of data privacy and customisation.  Their MkII device will be launched soon, and is available for pre-order now on IndieGogo. Josh describes how the MkII improves over previous iterations, takes us through the technical stack, and explains how you can start developing voice applications for the Mycroft ecosy...

Fast Scalable Voice IoT Apps - Syed Ahmed, PubNub - Voice Tech Podcast ep.012

October 14, 2018 04:00 - 16 minutes - 11.3 MB

Syed Ahmed is a Developer Advocate at PubNub, a global Data Stream Network and real-time infrastructure-as-a-service company based in San Francisco, California. PubNub's products allow developers to build realtime web, mobile, voice and IoT applications. Low network latency is especially important for voice enabled applications that integrate with IoT devices, as any delay during a conversational interaction can affect usability and frustrate users.  In this episode, Syed explains how PubNu...

Audio Branding & Sound Design - Sebastian Hanfland, Hanfland & Friends - Voice Tech Podcast ep.011

September 30, 2018 04:00 - 16 minutes - 11.3 MB

Sebastian Hanfland is the CEO of the audio branding consultancy, Hanfland and Friends. His team help companies define their their brand in audio form, in order to promote brand recognition, increase the perceived quality of products, and influence customers.  Sebastian explains what audio branding is, and how he selects the right voices and sounds for a brand. We explore many interesting examples of audio branding for products, customer service, workplaces and more, and hear a demo of their...

Podcasts of the Future - Bryan Colligan, AlphaVoice - Voice Tech Podcast ep.010

September 16, 2018 04:00 - 16 minutes - 11.3 MB

Bryan Colligan is the co-founder of AlphaVoice, the easiest way to get your podcast and audio content onto Amazon Alexa and Google Assistant. In an especially fun conversation, Bryan shares his vision of how the podcasting and voice technology worlds are set to collide, and how the implications will be felt by platforms, content producers and consumers alike. He reveals the 4 main business models of content producers, explains why voice is the tech wave that will dominate, and foretells the...

Hum a Fingerprint, Extract a Melody - Dogac Basaran, CNRS - Voice Tech Podcast ep.009

September 02, 2018 04:00 - 16 minutes - 11.3 MB

This is the second part of my conversation with Dogac Basaran, a post-doctoral researcher at CNRS, the French national scientific research centre. If you missed the first part, you might want to go back and listen to the previous episode on Signal Processing Basics for Audio. Today, in part 2 of 2, we explore Dogac's research into audio fingerprinting, alignment, and melody extraction. By analysing the magnitude of frequency peaks and their relative spacing, Dogac shows us how it's possible...

Signal Processing Basics for Audio - Dogac Basaran, CNRS - Voice Tech Podcast ep.008

August 19, 2018 04:00 - 16 minutes - 11.3 MB

Dogac Basaran is a post-doctoral researcher at CNRS, the French national scientific research centre. Today, in part 1 of 2, Dogac gives us a crash course in signal processing, where we learn what signal processing is and discover some of its many applications.  Leveraging his teaching experience, Dogac uses simple language and real-world examples to explain the fundamental signal processing concepts that are used in voice technology today. He defines frequency, period, and stability, and de...

Perception of Smiles in the Voice - Pablo Arias, IRCAM - Voice Tech Podcast ep.007

August 05, 2018 04:00 - 16 minutes - 11.3 MB

Pablo Arias is a final-year PhD student in perception and cognitive science at the audio research lab, IRCAM, in Paris. We discuss Pablo's work on how people perceive smiling and non-smiling voices.  First Pablo explains what cognitive science, neuroscience and perception are, and why research into these areas is so important. He then takes us through the aims, methods, and results of his latest research paper into smiling in the voice, and we discuss the academic and technological implicat...

Deaf Person Calling - Benjamin Etienne, Rogervoice - Voice Tech Podcast ep.006

July 22, 2018 04:00 - 16 minutes - 11.3 MB

Benjamin Etienne is a data scientist at Rogervoice, a mobile app that allows deaf and hard-of-hearing people to use the telephone. Ben shares his inspirational story about how he taught himself data science and machine learning in the evenings, so he could work in a more technical role. He tells us why he's not keen on Kaggle competitions, and why getting a job in data science is the best way to master it. Ben introduces us to the challenges faced by the deaf and hard-of-hearing community, ...

The Art of Sound in Motion - Greg Beller, IRCAM - Voice Tech Podcast ep.005

July 08, 2018 04:00 - 16 minutes - 11.3 MB

Greg Beller is the Head of the Interfaces Research and Creation team the leading audio research laboratory IRCAM in France. He is also the founder of SYNEKINE, a live entertainment company which mixes art and science in the spirit of research.  We explore the relationship between sound and physical space, and the link between our voices and our gestures. Greg explains what prosody is and its importance in speech and communication. He then demonstrates a number of technological art installat...

Building Knight Rider's KITT - Charles Cadbury, Champers Advisory - Voice Tech Podcast ep.004

June 15, 2018 04:00 - 16 minutes - 11.3 MB

In this episode I talk with Charles Cadbury, owner of the London-based technology consultancy, Champers Advisory, about his experience building voice applications, and the fascinating future of voice technology. He was great fun to talk to, and had plenty of surprising facts and interesting stories to share. You're going to really enjoy listening to this episode!  Charles has built or consulted on over 350 digital products for his clients over the years, covering web, social, mobile, and an...

Vivatech 2018 Voice Startup Summary - Voice Tech Podcast ep.003

May 27, 2018 04:00 - 16 minutes - 11.3 MB

This episode covers 8 of the most interesting voice startups that I found at the Vivatech technology conference in Paris, France.  Included in this episode is a voice transcription and synthesis mobile app for the hard of hearing, a voice enabled smart alarm clock that can monitor your sleep quality, a robot behaviour system that delivers CMS content in person, and a comprehensive voice assistant platform that can handle multiple requests in a single query. This is a time-limited preview....

Voice AI for eCommerce - John Fitzpatrick, Voysis - Voice Tech Podcast ep.002

May 19, 2018 04:00 - 16 minutes - 11.3 MB

John Fitzpatrick is the VP of Product & Engineering at Voysis, a leading voice technology company that builds custom Voice AI solutions for businesses. They are currently focused on the ecommerce vertical, helping to voice-enable mobile apps and websites to augment the shopping experience.  In our conversation we cover a range of topics including the major components of the Voysis system, the technologies and tools John's team used to build it, and the challenges they faced. We also discuss...

Speech to Text - Eric Bolo, Batvoice - Voice Tech Podcast ep.001

April 29, 2018 04:00 - 16 minutes - 11.3 MB

Eric Bolo is the CTO of Batvoice Technologies, a speech analytics startup based in Paris, France. Eric talks about building a custom speech-to-text system for their flagship product, Call Watch.  He introduces us to speech analytics and audio-mining, and describes some typical applications. We go into detail about speech-to-text (STT) technologies, and discuss the pros and cons of using cloud STT services such as Google speech versus building a custom STT system yourself.  Eric tells us ab...

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