Think Fast, Talk Smart: Communication Techniques
263 episodes - English - Latest episode: 8 days ago -Join Matt Abrahams, a lecturer of Strategic Communication at Stanford Graduate School of Business, as he sits down with experts in the field to discuss real-world challenges.
How do I send my message clearly when put on the spot? How do I write emails to get my point across? How can I easily convey complex information? How do I manage my reputation? Whether you’re giving a toast or presenting in a meeting, communication is critical to success in business and in life.
Think Fast, Talk Smart provides the tools, techniques, and best practices to help you communicate more effectively.
Homepage Google Podcasts Overcast Castro Pocket Casts RSS feed
Episodes
Step Up and Stand Out: How to Create the Right Environment for Communication
March 01, 2022 16:00 - 20 minutes - 19 MB“You’re not going to hit the mark with everybody, but you still need to be mindful of everybody,” says Jonathan Levav, the King Philanthropies Professor of Marketing. “That’s critical to create an environment where communication is effective.” In this podcast episode, Levav sits down with podcast host Matt Abrahams to talk about the science behind decision fatigue, how to lead effectively while working from home, and how to create the right company culture both in the office and on...
Communicating Our Mistakes: How to Avoid Common Flaws and Make Better Decisions
February 16, 2022 19:00 - 20 minutes - 18.4 MBIn this episode of Think Fast, Talk Smart, host Matt Abrahams sits down with finance professors Jonathan Berk and Jules van Binsbergen to talk about their new podcast, All Else Equal. Think Fast, Talk Smart is a podcast produced by Stanford Graduate School of Business. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication skills. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https:...
52. Communicating Our Mistakes: How to Avoid Common Flaws and Make Better Decisions
February 16, 2022 19:00 - 20 minutes - 18.4 MBIn this episode of Think Fast, Talk Smart, host Matt Abrahams sits down with finance professors Jonathan Berk and Jules van Binsbergen to talk about their new podcast, All Else Equal. Think Fast, Talk Smart is a podcast produced by Stanford Graduate School of Business. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication skills. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https:...
We Asked, You Answered: Celebrating our 50th Episode with your Anxiety Management Plans
February 10, 2022 18:00 - 11 minutes - 10.4 MBIn this 50th episode of Think Fast, Talk Smart, host Matt Abrahams and executive producer Jenny Luna share the winners' plans from our Confident Communicator Challenge and offer new, research-backed techniques for managing nervousness both before and during your communication. Thank you to many, many listeners from all over the world who sent in their anxiety management plans. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privac...
51. We Asked, You Answered: Celebrating our 50th Episode with your Anxiety Management Plans
February 10, 2022 18:00 - 11 minutes - 10.4 MBIn this 50th episode of Think Fast, Talk Smart, host Matt Abrahams and executive producer Jenny Luna share the winners' plans from our Confident Communicator Challenge and offer new, research-backed techniques for managing nervousness both before and during your communication. Thank you to many, many listeners from all over the world who sent in their anxiety management plans. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privac...
Telling Good Stories: How to Use the Elements of Narrative to Keep Listeners Engaged
February 02, 2022 17:00 - 18 minutes - 16.8 MB“Make them want to turn the page,” says Paula Moya, a professor at Stanford University and author of The Social Imperative: Race, Close Reading, and Contemporary Literary Criticism. In this episode of Think Fast, Talk Smart, Moya sits down with strategic communication lecturer Matt Abrahams to share how the elements of story can be used in other types of communication. Create compelling situations, full of sense and surprise, she says. Create characters we can empathize with; spea...
50. Telling Good Stories: How to Use the Elements of Narrative to Keep Listeners Engaged
February 02, 2022 17:00 - 18 minutes - 16.8 MB“Make them want to turn the page,” says Paula Moya, a professor at Stanford University and author of The Social Imperative: Race, Close Reading, and Contemporary Literary Criticism. In this episode of Think Fast, Talk Smart, Moya sits down with strategic communication lecturer Matt Abrahams to share how the elements of story can be used in other types of communication. Create compelling situations, full of sense and surprise, she says. Create characters we can empathize with; spea...
49. Make Numbers Count: How to Communicate Data Effectively
January 18, 2022 20:00 - 17 minutes - 15.6 MB“We have to make data emotional because emotions are what drive us to act,” says Chip Heath, a professor of organizational behavior and author of the new book, Making Numbers Count: The Art of Science of Communicating Numbers. In this interview with podcast host Matt Abrahams, Heath talks about ways that data and statistics can be used to illuminate — or obscure — our message. “A lot of people in the world don’t understand numbers like the numbers people,” he says. “And there are a ...
Make Numbers Count: How to Communicate Data Effectively
January 18, 2022 20:00 - 17 minutes - 15.6 MB“We have to make data emotional because emotions are what drive us to act,” says Chip Heath, a professor of organizational behavior and author of the new book, Making Numbers Count: The Art of Science of Communicating Numbers. In this interview with podcast host Matt Abrahams, Heath talks about ways that data and statistics can be used to illuminate — or obscure — our message. “A lot of people in the world don’t understand numbers like the numbers people,” he says. “And there are a ...
Speaking Up Without Freaking Out: How to Tackle Communication Anxiety
January 05, 2022 20:00 - 23 minutes - 21.6 MB“Eighty five percent of people report being nervous about speaking in public, and I believe the other 15% are lying,” says Matt Abrahams, lecturer in Strategic Communication and podcast host. “What is it about speaking in front of others that makes most of us nervous? Well, those of us who study this ubiquitous fear believe it is part of our human condition.” In this special episode of Think Fast, Talk Smart, Matt Abrahams returns to one of the podcast's main goals: helping people...
48. Speaking Up Without Freaking Out: How to Tackle Communication Anxiety
January 05, 2022 20:00 - 23 minutes - 21.6 MB“Eighty five percent of people report being nervous about speaking in public, and I believe the other 15% are lying,” says Matt Abrahams, lecturer in Strategic Communication and podcast host. “What is it about speaking in front of others that makes most of us nervous? Well, those of us who study this ubiquitous fear believe it is part of our human condition.” In this special episode of Think Fast, Talk Smart, Matt Abrahams returns to one of the podcast's main goals: helping people...
Speaking Up without Freaking Out: How to Tackle Communication Anxiety
January 05, 2022 20:00 - 23 minutes - 21.6 MB“Eighty five percent of people report being nervous about speaking in public, and I believe the other 15% are lying,” says Matt Abrahams, lecturer in Strategic Communication and podcast host. “What is it about speaking in front of others that makes most of us nervous? Well, those of us who study this ubiquitous fear believe it is part of our human condition.” In this special episode of Think Fast, Talk Smart, Matt Abrahams returns to one of the podcast's main goals: helping people...
47. Quick Thinks: How to Use Storytelling to Be a Better Founder
December 14, 2021 01:24 - 6 minutes - 6.22 MB“Great founders are great storytellers,” says Stanford Graduate School of Business professor Stephanos Zenios in this “Quick Thinks” episode. Zenios is the director of the Center for Entrepreneurial Studies and heads Startup Garage, a project-based course where teams design and test business concepts that address real-world problems. “Founders have to tell a story to their customer so that they can inspire them to test and use their new product. They have to tell a story to their em...
Quick Thinks: How to Use Storytelling to Be a Better Founder
December 14, 2021 01:24 - 6 minutes - 6.22 MB“Great founders are great storytellers,” says Stanford Graduate School of Business professor Stephanos Zenios in this “Quick Thinks” episode. Zenios is the director of the Center for Entrepreneurial Studies and heads Startup Garage, a project-based course where teams design and test business concepts that address real-world problems. “Founders have to tell a story to their customer so that they can inspire them to test and use their new product. They have to tell a story to their em...
46. Stay Creative: How to Keep Your Ideas Fresh and Practical
December 03, 2021 02:00 - 19 minutes - 17.9 MB“To be creative, ideas must be both novel and useful. That’s the definition that we use in creativity research,” says Justin Berg, an assistant professor of organizational behavior at Stanford Graduate School of Business. But, he warns: “Novel ideas are often not very useful and useful ideas are often not very novel.” In this episode of Think Fast, Talk Smart, Berg sits down with lecturer and podcast host Matt Abrahams to share lessons from his work on creativity, which has include...
Stay Creative: How to Keep Your Ideas Fresh and Practical
December 03, 2021 02:00 - 19 minutes - 17.9 MB“To be creative, ideas must be both novel and useful. That’s the definition that we use in creativity research,” says Justin Berg, an assistant professor of organizational behavior at Stanford Graduate School of Business. But, he warns: “Novel ideas are often not very useful and useful ideas are often not very novel.” In this episode of Think Fast, Talk Smart, Berg sits down with lecturer and podcast host Matt Abrahams to share lessons from his work on creativity, which has include...
Recipes From the “Communication Kitchen”: How to Handle Three Common Challenges This Holiday Season
November 18, 2021 17:30 - 12 minutes - 11.9 MBIn each episode of Think Fast, Talk Smart, Stanford GSB lecturer and podcast host Matt Abrahams asks his guests the same question: “What are the first three ingredients in a successful communication recipe?” Answers have ranged from specific and poetic, to impactful and thought-provoking. In this episode, we bring you some favorite responses, as well as Matt’s tips for solving three common communication challenges that tend to arise during the holiday season. Think Fast, Talk Smar...
45. Recipes From the “Communication Kitchen”: How to Handle Three Common Challenges This Holiday Season
November 18, 2021 17:30 - 12 minutes - 11.9 MBIn each episode of Think Fast, Talk Smart, Stanford GSB lecturer and podcast host Matt Abrahams asks his guests the same question: “What are the first three ingredients in a successful communication recipe?” Answers have ranged from specific and poetic, to impactful and thought-provoking. In this episode, we bring you some favorite responses, as well as Matt’s tips for solving three common communication challenges that tend to arise during the holiday season. Think Fast, Talk Smar...
44. Act Like a Leader: How Lessons From The Theater Can Help You Step into Power
November 11, 2021 16:00 - 17 minutes - 16.5 MB"Leadership is a role that you play, like a part you play in other people’s lives. And [your] expression of that role is your responsibility as a leader,” says Stanford GSB lecturer Melissa Jones Briggs. Jones Briggs’ work combines techniques from the theater with social science research to teach lessons about power and communication. In this conversation with podcast host Matt Abrahams, she discusses how acting in a leadership position requires staying present and also knowing when...
Act Like a Leader: How Lessons From The Theater Can Help You Step into Power
November 11, 2021 16:00 - 17 minutes - 16.5 MB"Leadership is a role that you play, like a part you play in other people’s lives. And [your] expression of that role is your responsibility as a leader,” says Stanford GSB lecturer Melissa Jones Briggs. Jones Briggs’ work combines techniques from the theater with social science research to teach lessons about power and communication. In this conversation with podcast host Matt Abrahams, she discusses how acting in a leadership position requires staying present and also knowing when...
43. Get Psyched: How Time and Situations Shape Our Communication
October 28, 2021 16:06 - 17 minutes - 16.1 MB“Social psychologists believe that if we want to understand our own behavior and the behavior of others, the first thing we have to ask or notice is, ‘What is the situation in which they are performing, in which they are behaving?’ And then we want to know as much about the situation as possible.” In this episode of Think Fast, Talk Smart, Stanford emeritus psychology professor Phillip Zimbardo sits down with host Matt Abrahams to discuss how time influences our perception and our ...
Get Psyched: How Time and Situations Shape Our Communication
October 28, 2021 16:06 - 17 minutes - 16.1 MB“Social psychologists believe that if we want to understand our own behavior and the behavior of others, the first thing we have to ask or notice is, ‘What is the situation in which they are performing, in which they are behaving?’ And then we want to know as much about the situation as possible.” In this episode of Think Fast, Talk Smart, Stanford emeritus psychology professor Phillip Zimbardo sits down with host Matt Abrahams to discuss how time influences our perception and our ...
42. Space, Pace, and Grace: How to Handle Challenging Conversations
October 15, 2021 12:00 - 22 minutes - 20.4 MBBeing a better listener has a lot to do with silence, says Collins Dobbs, a lecturer in management at Stanford Graduate School of Business. “A lot of people are uncomfortable with the smallest modicum of silence, but learning often happens when we create distance for useful reflection.” In this episode of Think Fast, Talk Smart, Dobbs talks with host Matt Abrahams about the importance of “space, pace, and grace” when you’re receiving others’ feedback and handling the emotions that ...
Space, Pace, and Grace: How to Handle Challenging Conversations
October 15, 2021 12:00 - 22 minutes - 20.4 MBBeing a better listener has a lot to do with silence, says Collins Dobbs, a lecturer in management at Stanford Graduate School of Business. “A lot of people are uncomfortable with the smallest modicum of silence, but learning often happens when we create distance for useful reflection.” In this episode of Think Fast, Talk Smart, Dobbs talks with host Matt Abrahams about the importance of “space, pace, and grace” when you’re receiving others’ feedback and handling the emotions that ...
Speak like a Founder: How Successful Entrepreneurs Communicate to Their Teams
September 30, 2021 22:30 - 17 minutes - 15.8 MB“Part of teamwork is dating,” says Stefanos Zenios, The Investment Group of Santa Barbara Professor of Entrepreneurship and Professor of Operations, Information & Technology. “Dating each other to see whether you can work well together. It’s about developing how you will speak with each other in the team, how you will manage difficult conversations, and how to be respectful, but also how to help each other grow.” In this episode of Think Fast, Talk Smart, host Matt Abrahams sits d...
41. Speak like a Founder: How Successful Entrepreneurs Communicate to Their Teams
September 30, 2021 22:30 - 17 minutes - 15.8 MB“Part of teamwork is dating,” says Stefanos Zenios, The Investment Group of Santa Barbara Professor of Entrepreneurship and Professor of Operations, Information & Technology. “Dating each other to see whether you can work well together. It’s about developing how you will speak with each other in the team, how you will manage difficult conversations, and how to be respectful, but also how to help each other grow.” In this episode of Think Fast, Talk Smart, host Matt Abrahams sits d...
40. Mindset Matters: How to Embrace the Benefits of Stress
September 16, 2021 13:00 - 23 minutes - 21.8 MB“Stress is natural, stress is inevitable when you're living a life that's connected with things you care about. And learning how to embrace it, learning how to work with it is really what helps us thrive and grow and perform at our highest level, according to psychologist and associate professor at Stanford, Alia Crum. In this podcast episode, Crum talks with host and lecturer Matt Abrahams about her research and findings as principal investigator of the Stanford Mind and Body Lab...
Mindset Matters: How to Embrace the Benefits of Stress
September 16, 2021 13:00 - 23 minutes - 21.8 MB“Stress is natural, stress is inevitable when you're living a life that's connected with things you care about. And learning how to embrace it, learning how to work with it is really what helps us thrive and grow and perform at our highest level, according to psychologist and associate professor at Stanford, Alia Crum. In this podcast episode, Crum talks with host and lecturer Matt Abrahams about her research and findings as principal investigator of the Stanford Mind and Body Lab...
Brains Love Stories: How Leveraging Neuroscience Can Capture People's Emotions
September 02, 2021 16:00 - 19 minutes - 17.8 MBIn this episode of Think Fast, Talk Smart, lecturer and podcast host Matt Abrahams sits down with David Eagleman, a neuroscientist and the host of the PBS series The Brain, to discuss why our brains are wired for storytelling and how new senses might impact our connection and communication with others. “I’ve always been really interested in this idea of how we can pass information to the brain via unusual channels," Eagleman says. "We’ve got our eyes or ears or fingertips and our no...
39. Brains Love Stories: How Leveraging Neuroscience Can Capture People's Emotions
September 02, 2021 16:00 - 19 minutes - 17.8 MBIn this episode of Think Fast, Talk Smart, lecturer and podcast host Matt Abrahams sits down with David Eagleman, a neuroscientist and the host of the PBS series The Brain, to discuss why our brains are wired for storytelling and how new senses might impact our connection and communication with others. “I’ve always been really interested in this idea of how we can pass information to the brain via unusual channels," Eagleman says. "We’ve got our eyes or ears or fingertips and our no...
38. The New Normal: How Hybrid Work Actually Works
August 19, 2021 13:00 - 18 minutes - 16.8 MB“One of the things I think is really exciting about all this, and perhaps a little bit frightening, is nobody actually knows how to do it. It is not something that we’ve ever done before. And I’ve studied a lot of globally distributed work, and virtual teams, and so forth. But hybrid work is not that and it’s not telecommuting, which we know a bit about. But it’s something that is a mix of these multiple different modes of working,” says Pamela Hinds, Fortinet Founders Chair and pro...
The New Normal: How Hybrid Work Actually Works
August 19, 2021 13:00 - 18 minutes - 16.8 MB“One of the things I think is really exciting about all this, and perhaps a little bit frightening, is nobody actually knows how to do it. It is not something that we’ve ever done before. And I’ve studied a lot of globally distributed work, and virtual teams, and so forth. But hybrid work is not that and it’s not telecommuting, which we know a bit about. But it’s something that is a mix of these multiple different modes of working,” says Pamela Hinds, Fortinet Founders Chair and pro...
37. Be Better: How Communication Catalyzes Business Transformation
August 05, 2021 13:00 - 21 minutes - 19.8 MBIn this episode of Think Fast, Talk Smart, Stanford GSB Lecturer Robert Siegel sits down with Matt Abrahams to discuss the role of communication in helping businesses to adapt and transform and his new book The Brains and Brawn Company: How Leading Organizations Blend the Best of Digital and Physical Specifically. “You have to see how things are interacting with each other. You have to see how your organization is interacting both internally and externally. And so what we found is t...
Be Better: How Communication Catalyzes Business Transformation
August 05, 2021 13:00 - 21 minutes - 19.8 MBIn this episode of Think Fast, Talk Smart, Stanford GSB Lecturer Robert Siegel sits down with Matt Abrahams to discuss the role of communication in helping businesses to adapt and transform and his new book The Brains and Brawn Company: How Leading Organizations Blend the Best of Digital and Physical Specifically. “You have to see how things are interacting with each other. You have to see how your organization is interacting both internally and externally. And so what we found is t...
Perfecting Teamwork: Building High-Performing Teams By Encouraging Learning
July 15, 2021 13:00 - 20 minutes - 18.9 MBIn this episode of Think Fast, Talk Smart, Sara Singer, a professor of organizational behavior (by courtesy) at Stanford Graduate School of Business and a professor of medicine at Stanford School of Medicine, sits down with lecturer Matt Abrahams to discuss the role of open communication in high-performing teams. “Learning requires leadership that reinforces learning, a supportive environment, including especially psychological safety, but also an appreciation for differences when y...
36. Perfecting Teamwork: Building High-Performing Teams By Encouraging Learning
July 15, 2021 13:00 - 20 minutes - 18.9 MBIn this episode of Think Fast, Talk Smart, Sara Singer, a professor of organizational behavior (by courtesy) at Stanford Graduate School of Business and a professor of medicine at Stanford School of Medicine, sits down with lecturer Matt Abrahams to discuss the role of open communication in high-performing teams. “Learning requires leadership that reinforces learning, a supportive environment, including especially psychological safety, but also an appreciation for differences when y...
Building High-Performing Teams By Encouraging Learning
July 15, 2021 13:00 - 20 minutes - 18.9 MBIn this episode of Think Fast, Talk Smart, Sara Singer, a professor of organizational behavior (by courtesy) at Stanford Graduate School of Business and a professor of medicine at Stanford School of Medicine, sits down with lecturer Matt Abrahams to discuss the role of open communication in high-performing teams. “Learning requires leadership that reinforces learning, a supportive environment, including especially psychological safety, but also an appreciation for differences when y...
35. Leading From The Hot Seat: How To Communicate Under Pressure
June 25, 2021 01:53 - 21 minutes - 19.5 MB“I say sometimes that leadership is a journey into yourself. It’s self-renewal, self-reflection, self-confidence. It’s going to bed kind of scratching your head and saying, “Man, I’m not as good,” and waking up the next morning and trying it again — and I think that’s what matters.” In this episode of Think Fast, Talk Smart, former CEO of General Electric and Stanford Graduate School of Business lecturer Jeff Immelt sits down with lecturer Matt Abrahams to discuss communicating duri...
Leading From The Hot Seat: How To Communicate Under Pressure
June 25, 2021 01:53 - 21 minutes - 19.5 MB“I say sometimes that leadership is a journey into yourself. It’s self-renewal, self-reflection, self-confidence. It’s going to bed kind of scratching your head and saying, “Man, I’m not as good,” and waking up the next morning and trying it again — and I think that’s what matters.” In this episode of Think Fast, Talk Smart, former CEO of General Electric and Stanford Graduate School of Business lecturer Jeff Immelt sits down with lecturer Matt Abrahams to discuss communicating duri...
34. How We Gain — Or Give Away — Authority While Speaking
June 03, 2021 17:00 - 19 minutes - 17.6 MB“Simple language, forceful language, vivid language, and keeping it simple and direct,” says Professor Jeffrey Pfeffer, are all tools to increase the strength of your communication. In this episode of Think Fast, Talk Smart, host and lecturer Matt Abrahams interviews Jeffrey Pfeffer, author of Dying for a Paycheck, about the verbal and nonverbal ways we can harness, or give away, our authority in communication. To hear more from Jeffrey, listen to Pfeffer on Power, a podcast about...
How We Gain — Or Give Away — Authority While Speaking
June 03, 2021 17:00 - 19 minutes - 17.6 MB“Simple language, forceful language, vivid language, and keeping it simple and direct,” says Professor Jeffrey Pfeffer, are all tools to increase the strength of your communication. In this episode of Think Fast, Talk Smart, host and lecturer Matt Abrahams interviews Jeffrey Pfeffer, author of Dying for a Paycheck, about the verbal and nonverbal ways we can harness, or give away, our authority in communication. To hear more from Jeffrey, listen to Pfeffer on Power, a podcast about...
33. Hacking your Speaking Anxiety: How Lessons from Neuroscience Can Help You Communicate Confidently.
May 13, 2021 14:00 - 27 minutes - 25.4 MB“There’s no difference between the physiological response to something that you’re excited about and something that you’re nervous about or dreading,” says Andrew Huberman, associate professor of neurobiology and ophthalmology at Stanford University. In this podcast episode, Huberman talks with host and lecturer Matt Abrahams about his research on the autonomic continuum, a spectrum between states of very high alertness or fear, all the way down to deep sleep, and shares how to bett...
Hacking your Speaking Anxiety: How Lessons from Neuroscience Can Help You Communicate Confidently.
May 13, 2021 14:00 - 27 minutes - 25.4 MB“There’s no difference between the physiological response to something that you’re excited about and something that you’re nervous about or dreading,” says Andrew Huberman, associate professor of neurobiology and ophthalmology at Stanford University. In this podcast episode, Huberman talks with host and lecturer Matt Abrahams about his research on the autonomic continuum, a spectrum between states of very high alertness or fear, all the way down to deep sleep, and shares how to bett...
32. Speech That Empowers: How to Encourage Growth and Resilience in a Younger Audience
April 22, 2021 17:20 - 24 minutes - 22 MB“Communication is such a delicate dance and kids need to emerge from childhood having practiced,” says Julie Lythcott-Haims, former associate vice provost of undergraduate education Stanford University. In this episode of Think Fast, Talk Smart, lecturer and podcast host Matt Abrahams sits down with Lythcott-Haims to discuss her new book, Your Turn: How to be an Adult, and ideas on how to communicate with young people so they feel empowered to take on the various (and often intimi...
Speech That Empowers: How to Encourage Growth and Resilience in a Younger Audience
April 22, 2021 17:20 - 24 minutes - 22 MB“Communication is such a delicate dance and kids need to emerge from childhood having practiced,” says Julie Lythcott-Haims, former associate vice provost of undergraduate education Stanford University. In this episode of Think Fast, Talk Smart, lecturer and podcast host Matt Abrahams sits down with Lythcott-Haims to discuss her new book, Your Turn: How to be an Adult, and ideas on how to communicate with young people so they feel empowered to take on the various (and often intimi...
Quick Thinks: How to Shine Online and Excel at Virtual Communication
April 16, 2021 13:00 - 8 minutes - 8.16 MBIt has been over a year since millions of people have switched from office work to working from home. In this episode of Think Fast, Talk Smart, lecturer and host Matt Abrahams highlights guests’ top takeaways on how to best communicate, share information, and cultivate a professional presence though the screen. “I think we have to find ways to reduce cognitive overload,” says Professor and Senior Associate Dean Sarah Soule. “I now offer my information in much smaller pieces inter...
31. Quick Thinks: How to Shine Online and Excel at Virtual Communication
April 16, 2021 13:00 - 8 minutes - 8.16 MBIt has been over a year since millions of people have switched from office work to working from home. In this episode of Think Fast, Talk Smart, lecturer and host Matt Abrahams highlights guests’ top takeaways on how to best communicate, share information, and cultivate a professional presence though the screen. “I think we have to find ways to reduce cognitive overload,” says Professor and Senior Associate Dean Sarah Soule. “I now offer my information in much smaller pieces inter...
Dissolve Disagreements: How Communication Impacts Conflict
March 31, 2021 22:00 - 20 minutes - 18.5 MB“Communication, conflict, and cooperation are intertwined in a multitude of ways,” says Nir Halevy, associate professor of organizational behavior at Stanford Graduate School of Business. In this episode of Think Fast, Talk Smart, Halevy sits down with host and lecturer Matt Abrahams, to discuss how we can often solve conflicts and disagreements by employing the correct strategy in our communication. “How you articulate a particular grievance, your choice of words, the nonverbal ...
30. Dissolve Disagreements: How Communication Impacts Conflict
March 31, 2021 22:00 - 20 minutes - 18.5 MB“Communication, conflict, and cooperation are intertwined in a multitude of ways,” says Nir Halevy, associate professor of organizational behavior at Stanford Graduate School of Business. In this episode of Think Fast, Talk Smart, Halevy sits down with host and lecturer Matt Abrahams, to discuss how we can often solve conflicts and disagreements by employing the correct strategy in our communication. “How you articulate a particular grievance, your choice of words, the nonverbal ...
Question Everything: Why Curiosity Is Communication’s Secret Weapon
March 11, 2021 21:00 - 23 minutes - 21.4 MBThe information you receive is only as strong as the questions you ask. In this episode of Think Fast, Talk Smart, Stanford Graduate School of Business lecturers Matt Abrahams and Debra Schifrin discuss how to craft inquiries that can lead to better communication outcomes. Questions are also instrumental in building relationships, Schifrin points out. “If you’re asking questions, you’re signaling to the other person that you value them. You’re taking time to listen to their answers....