Think Big Act Small
116 episodes - English - Latest episode: 6 months ago - ★★★★★ - 10 ratingsHi, I'm Tristan White - welcome to the Think Big, Act Small Podcast.
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This podcast exists to inspire bigger thinking in service-based businesses.
After being in business for more than 20 years, I've discovered that many of us who work in small, service-based businesses are all too often stuck in our own heads.
Every day, we're thinking about our businesses and have recurring, often self-limiting thoughts.
This podcast will bring you a short and inspiring break from those thinking patterns that can limit your growth.
Ideas, encouragement and inspiration are part of the mix that you'll hear on this podcast to fill your heart, challenge your mind and inspire bigger thinking.
The crew that listens to this podcast are mostly owners and leaders of businesses with 5-50 team members.
They enjoy being surrounded by stories of positivity and success - including the impressive ideas that can emerge from times of stress and struggle in business.
If that sounds like you, then I think you'll like it around here: Welcome to the Think Big Act Small podcast!
Love your work,
Tristan
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Episodes
066: Matt Gartland - co-founder, COO and CFO, SPI Media
September 02, 2020 10:15 - 41 minutes - 33.4 MBMatt is co-founder, COO and CFO at a global online business SPI Media. Matt’s years of experience and self-directed learning, often supported by a mentor, has created the space for him to grow as a leader, communicator and team builder which has led to his current job leading the entirely virtual team at SPI Media. In the interview, Matt and I discuss the importance of psychological safety, community, connection and support that we all need, especially in these uncertain times. Enjoy,...
065: Three lessons from three sessions with Jim Collins - #2
August 26, 2020 09:31 - 9 minutes - 7.63 MBThis short solo episode is the second in a series of three where I share three learnings from the three online learning events by Jim Collins I’ve attended recently. Jim is turning out to be one of the most important influencers of my adult life; and the team at The Physio Co has embraced his ideas that we then tailor to fit the unique culture we’ve created and continue to refine. This episode dives into the second of those learnings with a focus on Jim’s thoughts on dealing with uncerta...
064: Tom Schwab - Founder and CEO, Interview Valet
August 19, 2020 09:33 - 45 minutes - 36.1 MBOver a varied career, Tom Schwab has built multiple online businesses and continued to progress his leadership skills. Today, Tom is Founder & CEO (Chief Evangelist Officer) of Interview Valet, the category king of Podcast Interview Marketing that helps thought leaders get featured on leading podcasts. He’s also the author of Podcast Guest Profits: Grow Your Business with a Targeted Interview Strategy. In the interview, Tom shares the lessons of his leadership journey, culminating in cre...
063: Dominic Monkhouse - Scaling Up Expert
August 13, 2020 00:29 - 49 minutes - 40 MBDominic Monkhouse is a scaling up expert, business coach and author of the new book ‘F**K Plan B: How to scale your technology business faster and achieve Plan A’. In the interview, we learn about Dom’s fascinating and wide-ranging journey from a technician to an inspiring and empowering leader, including leading some impressive fast-growing global technology businesses through significant challenges. Enjoy, Tristan ___ Sign up to the Culture Is Everything Kickstarter Program at htt...
062: 3 lessons from 3 sessions with Jim Collins
August 06, 2020 02:14 - 10 minutes - 8.09 MBThe work of American author Jim Collins has been incredibly influential on my business career so far, and, it's been applied in many ways at The Physio Co. This is the first in a 3-part solo-series of episodes that explores 3 lessons I've learned from Jim Collins from 3 online sessions I've spent with Jim in the past few months. Today's learnings are based on Jim's question: 'Do we have 90% of the seats in our business filled with the right people?' The lessons from his Good to Great ...
061: Tom Reardon - co-founder, People Infrastructure
July 30, 2020 00:52 - 32 minutes - 26 MBAfter starting life in Papua New Guinea & growing up in various parts of Queensland, Australia, Tom Reardon has created and impressive career in the people management and labour hire industry. Following 20 years at AWX, Tom co-founded People Infrastructure, which he has helped grow into one of the leading labour hire and workforce management groups in Australia. Today, Tom leads a large and growing team, 350 permanent team members and approx 10,000 contractors operating across Australia...
060: Jon Hollenberg - founder, Five by Five
July 22, 2020 07:32 - 36 minutes - 29.1 MBJon Hollenberg is the founder of web design business Five by Five, as well as the author of Love at First Site - A No B.S Guide To Getting Your Website Firing. He started life on the tools doing web design and now leads a team of 30 designers, developers and content marketers across multiple countries. In the interview, Jon shares the lessons of his transition from technician to being an effective leader of a global team. This includes building a culture system and a rhythm of connectio...
059: Commit to a rhythm of time outs
July 15, 2020 07:36 - 29 minutes - 23.5 MB'Commit to a rhythm of time outs' is both a core value of the Culture Is Everything Club and an important lesson I've learned in becoming a leader. A daily, weekly, monthly, quarterly and annual rhythm of time outs is an important system that I think all leaders need to understand and commit to. A rhythm of time outs helps manage our energy, emotions, health and ultimately the sustainability of our careers. In this short episode, I explain the background and importance of that system a...
058: Shannon Susko - CEO and founder, Metronome United
July 02, 2020 00:55 - 47 minutes - 37.9 MBShannon Susko is CEO and founder of Metronome United, a Canada-based global coaching business that supports CEOs and leadership teams to grow their companies. Shannon has more than 20 years of experience building and leading high-growth technology companies in the financial services industry. She has been listed as one of Canada’s top 40 under 40 entrepreneurs, and her new book, Metronomics, will be released soon. Enjoy :) ___ Join the Culture Is Everything Club as a founding member ...
057: Kirra Rankin - Founder and Chief Heart Officer, Capital Hydrotherapy
June 24, 2020 05:03 - 38 minutes - 30.9 MBKirra Rankin is the owner and Chief Heart Officer of Capital Hydrotherapy in Canberra, Australia. A committed member of the Culture Is Everything crew, Kirra is a qualified exercise physiologist, former professional triathlete and coach of elite middle-distance runners. Consistency and a commitment to the ‘one-percenters’ have helped her grow Capital Hydrotherapy from a team of one to fourteen. In the interview, we explore the routines, rituals and systems that are important parts of K...
056: The transitions in the growth of a leader
June 17, 2020 10:26 - 8 minutes - 6.63 MBThis short episode reveals the purpose of this season 3 on the Think Big Act Small podcast: to understand the leadership transitions needed for us leaders to create the time and space needed to build a great place to work. A repeatable culture system as a foundation of a great place to work is non-negotiable. So is the presence of a leader who is willing to learn the skills, build the confidence, be vulnerable and embrace the need for a support network as they transition to inspiring ...
055: Paul Mead - Co-founder and Managing Director, She Maps
June 11, 2020 00:45 - 44 minutes - 36 MBPaul Mead is Co-founder of She Maps - a social enterprise that exists to bring diversity into how we perceive science, and who does it. The She Maps team believe every student deserves to succeed with STEM subjects (science, technology, engineering and maths), and that teachers should be empowered to help them do it. Paul is a member of the Culture Is Everything crew who is learning and growing to become the best leader he can be. This interview explores Paul’s approach to life, learni...
054: Steve Plarre - CEO, Ferguson Plarre Bakehouse
June 04, 2020 01:44 - 53 minutes - 42.9 MBSteve Plarre, in his own words, is a proud dad & husband, a solid friend, a CEO & a muso (when time permits). Steve, with the support of his Dad and brother Mike, leads Ferguson Plarre Bakehouse. Ferguson Plarre is family-owned bakery and Steve actively manages the day-to-day running of the business, which consists of 80 retail stores across Victoria and an extended team of over 1000 people. Steve is a committed learner and action-taker. His self-driven learning includes continual ref...
053: Yves Silveira - Physiotherapist and emerging leader
May 27, 2020 12:14 - 40 minutes - 32.7 MBIn today’s episode we learn from an emerging leader who is making the important transition from client-facing team member to an inspiring leader who has the time and space to support their growing team. Yves Silveira is a sports and musculoskeletal physiotherapist, teacher, clinical educator and a corporate wellness facilitator. Yves embodies the vital leadership and entrepreneurial skill of resilience, having overcome many challenges on his journey. He’s also a regular at TIME OUT! th...
052: The return of Glen Richards - former MD at Greencross Vets
May 21, 2020 04:12 - 32 minutes - 26.2 MBYou may know Glen Richards better as a shark on Channel 10's Shark Tank Australia. Returning for his second interview on the Think Big, Act Small podcast, we get further into Glen's back story, including how he transitioned from a practising vet to the managing director of Greencross Vets. This transition created more time and space in his life - as well as being a better leader and making better business decisions, he was also able to spend more time with his family. For this new sea...
051: David Carroll - COO, Bodycare Workplace Solutions
May 12, 2020 10:33 - 36 minutes - 29.6 MBDavid is COO of Bodycare Workplace Solutions, where he helps lead a team of 140 people. He's a qualified Exercise Physiologist and Physiotherapist, and a lifelong learner. This episode explores David's transition from customer-facing technician to people-focused leader. Including the ups, the downs, the wins and the learnings. This is the first interview in a series that get to know and learn from emerging leaders who are in the trenches of building themselves and their teams. Fi...
050: The return of Mark Middleton - Global CEO, Icon Group
May 06, 2020 06:41 - 49 minutes - 39.6 MBWelcome back for Season 3 of the Think Big Act, Small podcast! For this first episode of the season, we welcome back Mark Middleton from the Icon Group. In the chat with Mark, we turn back the clock to learn the detail of Mark's transition from founder, leader and technician of a small team in regional Queensland, Australia, to the inspiring, people-focused leader of the 3,000 person team he leads these days. This transition from customer-facing technician to people-focused leader with...
049: Season two highlights - "Big lessons from serving others"
December 24, 2019 22:00 - 29 minutes - 23.8 MBTo round out Season 2, here's a collection of answers to the first question I've asked all the guests on our interview-style episodes: What's a big lesson you've learned from serving others? The list of guests and the episode they appeared on is included below if you want to revisit the full episode. 014: Chris Ducker – Business Mentor & Founder of Youpreneur.com 015: David Meerman Scott – Speaker, Blogger & author of 10 books 016: Verne Harnish – Author of ‘Scaling Up’ 017: Brian ...
046: Culture Lessons - Do you have a generous budget to show your love for team members and their families when bad stuff happens at home?
December 24, 2019 15:40 - 9 minutes - 7.57 MBThis solo episode digs deep into item #17 on the 'Culture Is Everything' checklist: Do you have a generous budget to show your love for team members and their families when bad stuff happens at home? Life has inevitable ups and downs - doing caring things for team members during tough times is a powerful way to strengthen connections within your team. It seems like the right thing to do (because it is!). Enjoy :) Download the 'Culture Is Everything' checklist at tristanwhite.com.au/che...
048: Culture Lessons - Do you document your culture with an inspiring culture library or memory bank?
December 20, 2019 05:32 - 11 minutes - 9.51 MBThis solo episode explores the final item (#19) on the 'Culture Is Everything' checklist: Do you document your culture with an inspiring culture library or memory bank? There are so many wins, challenges, smiles, tears and lessons learned while growing a team with a strong culture; we need to document these memories as we go. I recommend you create an annual culture book (a yearbook dedicated to your team) just like these examples: The Physio Co - 2019 Culture Book The Physio Co - 201...
047: Culture lessons - Do you have a regular rhythm of parties to celebrate the milestones of your culture and to acknowledge the personal wins of team members?
December 18, 2019 01:14 - 11 minutes - 9.14 MBThis solo episode explores item #18 on the 'Culture Is Everything' checklist: Do you have a regular rhythm of parties to celebrate the milestones of your culture and to acknowledge the personal wins of team members? Where last episode dealt with life's troughs, this episode is all about enjoying the peaks. By turning off your 'filter for bad', you'll be better able to recognise both planned and spontaneous opportunities to celebrate team and individual - big and small. Enjoy :) Downloa...
045: Culture Lessons - Does every team member get regular and genuine appreciation from the CEO and / or senior management?
December 06, 2019 02:17 - 14 minutes - 11.8 MBThis solo episode explores item #16 on the 'Culture Is Everything' checklist: Does every team member get regular and genuine appreciation from the CEO and / or senior management? Enjoy :) Check out Cameron Schwab's blog post mentioned in this episode: https://www.designceo.com.au/design-beats-discipline/ Download the 'Culture Is Everything' checklist at tristanwhite.com.au/checklist Subscribe to the 'Culture Is Everything' newsletter at tristanwhite.com.au
044: Culture Lessons - Does every team member get regular and personalised recognition for adding to your culture?
December 05, 2019 00:41 - 9 minutes - 7.86 MBThis solo episode explores item #15 on the 'Culture Is Everything' checklist: Does every team member get regular and personalised recognition for adding to your culture? This checklist item helps ensure team leaders not only give feedback to improve performance, but also recognise when positive contributions to your culture are made. It's all part of including all team members in the rhythm of recognition. Enjoy :) Download the 'Culture Is Everything' checklist at tristanwhite.com.au/c...
043: Culture Lessons - Does every new team member get a memorable and supportive welcome on their first day?
November 30, 2019 00:04 - 9 minutes - 7.93 MBToday's solo episode is based on item #14 on the 'Culture Is Everything' checklist: 'Does every new team member get a memorable and supportive welcome on their first day?' A memorable and supportive welcome day is such a simple yet powerful way to get new team members involved in the culture from day one, and to ensure you get the most value from your recruitment efforts. We're now into the final section of the 'Culture Is Everything' checklist: 'Show more love'. Enjoy :) Download a c...
042: Culture lessons - Do you have a robust recruiting process to know when ‘maybe’ means ‘no’ & only hire fellow zealots?
November 27, 2019 23:07 - 12 minutes - 10.1 MBThis solo episode explores item #13 on the 'Culture is everything' checklist: Do you have a robust recruiting process to know when 'maybe' means no, so you only hire fellow zealots? Recruitment is a critical step in building a strong team. While there is no magic recruiting solution, I’ll share my learnings and recommendations from my 15 years of experience growing a team from 1 to 150. The key is to use a multi-person and multi-step selection process to avoid hiring culture ‘polluters’....
041: Culture Lessons - Have you reverse engineered your 3 year & 10 year goals to annual, monthly & weekly targets that are tracked at your daily huddle?
November 22, 2019 09:16 - 10 minutes - 8.1 MBThis solo episode explores item #12 on the 'Culture is everything' checklist: Have you reverse-engineered your 3-year and 10-year goals to annual, monthly and weekly targets that are tracked at your daily huddle? Breaking down your vision into smaller increments, and regularly reporting on performance data at your daily huddles, is a powerful way to track progress and ensure you're on track to bring your 10-year obsession to life. Enjoy :) Download a copy of the Culture Is Everything ch...
040: Culture lessons - Is your culture reinforced with a short, specific story of a core value being lived at every daily huddle?
November 19, 2019 07:21 - 11 minutes - 9.53 MBThis solo episode explores item #11 on the ‘Culture is everything’ checklist: Is your culture reinforced with a short specific story of a core value being lived at every daily huddle? Sharing stories of team members living the core values brings everyone together and helps the team live your core purpose. The aim is to find specific, short stories that directly link to your core purpose. Share this with the team by specifying how the core value is being lived, and by whom. Sharing core v...
039: Culture Lessons - Do you have an energetic daily huddle that aligns everyone to the painted picture vision of your culture's future?
November 07, 2019 23:09 - 11 minutes - 8.89 MBThis short solo episode in the ‘Culture lessons’ series looks at item #10 on the ‘Culture is everything’ checklist: Do you have an energetic daily huddle that aligns everyone to the painted picture vision of your culture's future? A daily huddle is part of having a regular rhythm of connection with team members to build a stronger culture. Sticking to a memorable time for a short, sharp stand-up meeting every day will help create a stronger sense of ‘team’. Enjoy :) Download a copy of t...
038: Brad Giles - Leader, Coach & Author of Made to Thrive
October 31, 2019 07:50 - 37 minutes - 30.2 MBBrad has been a high-growth entrepreneur and coach for the last 20 years. His recently-released book, Made to Thrive: The Five Roles to Evolve Beyond Your Leadership Comfort Zone, has great practical content that every leader wanting to be effective should check out. In the interview, Brad discusses the importance of ego management, self awareness, how continuous learning is critical for future success, and the importance of surrounding yourself with the right people. Brad's Evolutio...
037: Culture Lessons - Is your Painted Picture Vision used to recruit new team members?
October 24, 2019 06:00 - 8 minutes - 7.13 MBThis short solo episode in the ‘Culture lessons’ series looks at item #9 on the ‘Culture is everything’ checklist: Is your Painted Picture Vision used to recruit new team members that help grow your culture? A painted picture vision is a short inspiring document that describes what your business will look, feel and act like at a certain point of time (I prefer 3 years). Using a Painted Picture Vision to attract and select team members is a powerful way to grow your team in quality and qu...
036: Xavier Duursma - Professional footballer
October 17, 2019 06:35 - 35 minutes - 28.1 MBIn this episode we have the unique opportunity to learn from an emerging leader in the early stages of their leadership journey. Xavier Duursma is a professional footballer in the Australian Football League (AFL), arguably Australia's most elite sporting competition. In late 2018 Xavier left home in Foster (a small Victorian town of about 1,000 people) to move interstate and join the big time as a professional athlete. In the interview, Xavier shares his learnings of going from a seni...
035: Culture Lessons - Using a 3-year painted picture vision to create a stronger culture
October 02, 2019 08:21 - 13 minutes - 11 MBThis short solo episode in the ‘Culture lessons’ series looks at item #8 on the ‘Culture is everything’ checklist: Do you have a 3-year Painted Picture Vision of your culture’s future that you refer to daily? A painted picture vision is a short inspiring document that describes what your business will look, feel and act like at a certain point of time (I prefer 3 years). By leaning into the future in this way, we can create a ‘basecamp’ on the way to achieving our 10-year obsession. E...
034: Ross Tomkins - Therapy Direct Health Care
September 18, 2019 04:17 - 25 minutes - 20.7 MBRoss is owner and CEO of Therapy Direct Health Care in the UK. His book 'The Business Of Health' shares his experience of becoming a strong leader inside a health business. In this interview, Ross shares the learnings and rituals that help him be at his best. We specifically focus on his leadership learnings, which include learning from others, and lessons from a spectacular communication fail. Download a copy of the Culture Is Everything checklist here. Subscribe to the Culture Is Eve...
033: Culture Lessons - Regular updates on progress towards your ten-year obsession
September 12, 2019 09:51 - 12 minutes - 10.2 MBThis short solo episode explores item 7 on the 'Culture Is Everything' checklist: Does your team receive regular updates on progress towards your ten-year obsession. We delve into some examples - including my own experience with The Physio Co - to help you bring your team along on the journey to achieving your Big Hairy Audacious Goal. Download a copy of the Culture Is Everything checklist here. Subscribe to the Culture Is Everything newsletter here.
032: Lisa Messenger - Founder & CEO, Collective Hub
September 04, 2019 09:44 - 41 minutes - 33.5 MBLisa Messenger is the founder and CEO of Collective Hub, an inspiring multimedia platform that exists to help people unleash their full potential. Between 2013 and 2017 Collective Hub grew it's print magazine from scratch to 50+ issues that were distributed in 37 countries. But, as a creative entrepreneur, Lisa had to make some big decisions about Collective Hub's future in 2017 & 2018 that lead to a pivot and much smaller team. Lisa's 2018 book, Risk and Resilience, details blow-by-bl...
031: Culture Lessons - A 10-year obsession that acts as your North Star
August 30, 2019 03:57 - 16 minutes - 13.4 MBThis short solo episode explores item 6 on the ‘Culture is Everything’ checklist: Do you have a 10-year obsession that acts as your north star? A 10-year obsession is all about vision: documenting where your business and team is heading, so you can create the right culture for the future you want to create. It's an idea learned in part from Jim Collins and his concept of a Big Hairy Audacious Goal that will take a decade or more to deliver, and will take you from good to great. You can ...
030: Sel Watts - founder, Wattsnext
August 20, 2019 03:12 - 32 minutes - 26.1 MBSel Watts is a serial entrepreneur and people-focused leader. In 2007 Sel founded the results-driven HR firm Wattsnext in 2007, which she has continued to grow. She then took on the huge challenge of moving to New York to start another people-centred business, Wattsnextpx, which transforms businesses by working with founders and CEOs to increase the performance and engagement of senior leaders and their teams. In this interview, as well as sharingher leadership and culture lessons, Sel a...
029: Culture Lessons - Are core values used in every team member's quarterly review?
August 15, 2019 08:38 - 12 minutes - 10 MBAfter a short break to take time out to learn and grow in my personal and professional life, we're back to learning how to apply the steps from the Culture Is Everything checklist. This short solo episode covers how you can use core values in every team member's quarterly review. Using core values in regular one-to-one conversations with team members can help you to assess and improve performance. Core values can be used when goal-setting, praising and redirecting (when different behavio...
028: Nick Sinclair - Founder, The Outsourced Accountant
July 18, 2019 09:11 - 30 minutes - 24.3 MBNick Sinclair is the founder and chairman of a fast-growing business, The Outsourced Accountant. They have a growing team of 1250 team members, the majority based in the Philippines, that provide accounting services to clients around the world. There are heaps of practical culture tips in the interview, including Nick's commitment to thinking big and acting small by connecting personally with TOA's huge and fast-growing team. Nick is an advocate for the 'culture is everything' system. H...
027: Culture Lessons - Are your core values used for a recognition & reward program that drives culture?
July 11, 2019 09:09 - 13 minutes - 10.9 MBThis short solo episode covers how you can best use core values to create a recognition and reward program that drives culture. We dive into the lessons learned from Scaling Up's Verne Harnish, Vaynermedia's Claude Silver and Icon Group's Mark Middleton. Item #4 on the Culture Is Everything checklist is 'Are your core values used for a recognition & reward program that drives culture?' and that is the focus for this episode. You can download your copy of the checklist here at tristanwh...
026: Cathie Reid - Co-founder, Icon Group
July 03, 2019 02:07 - 26 minutes - 33 MBCathie Reid is the co-founder of Icon Group, a 3,000-strong global team dedicated to caring for cancer patients across Australia, New Zealand and Asia. Cathie is also a director of the Brisbane Lions AFL Football Club, and a recent recipient of the Order of Australia for her 30+ years in healthcare and philanthropy. Cathie believes her role as a leader is to help her people move from good to great to exceptional. Icon Group do this by helping team members identify what they’re good at, the...
025: Culture Lessons - Do you have 3-5 core values that EVERY team member can remember?
June 26, 2019 08:34 - 12 minutes - 13.1 MBThis short solo episode covers why core values are one of the foundations of a strong team culture. We delve into core value examples from AirBnB, Atlassian and The Physio Co to help you understand what great core values look and sound like. Item #3 on the Culture Is Everything Checklist is 'Do you have 3-5 core values that EVERY team member can remember?' and that is the focus for this episode. Grab your copy of the Culture Is Everything Checklist at tristanwhite.com.au/checklist S...
024: Claude Silver - Chief Heart Officer at VaynerMedia
June 12, 2019 09:44 - 26 minutes - 21.3 MBAs the Chief Heart Officer at VaynerMedia - which you may know from their content-creating CEO Gary Vaynerchuk - Claude Silver is responsible for supporting the culture across an 800-person team. After 20 years working at various Fortune 50 companies in the US, Claude has found that all people need other people in our lives that listen, and then do. People also need the space in which they can thrive. In this interview, Claude shares her experience of generously serving others, including...
023: Jules Lund - Founder of TRIBE
May 29, 2019 09:42 - 29 minutes - 23.8 MBJules Lund is a star of Australian TV and radio who is now the leader of a fast-growth tech company. In 2015 Jules founded TRIBE, a self-serve online marketplace connecting brands with influencers. TRIBE now has offices in four countries and a team of about 70. Jules shares his challenges evolving from a high-achieving lone wolf in the media into a founder that serves a fast-growing team - in particular when his CEO confronted him about his negative impact on organisational culture. That...
022: Culture lessons - Can every team member recite your core purpose?
May 22, 2019 08:31 - 13 minutes - 13.3 MBThis short solo episode looks at how to best use a core purpose as one of the foundations of a strong culture, so you can create a truly great place to work. Building on episode 18, this episode focuses on step 2 of the Culture Is Everything Checklist: Can every team member recite your core purpose? The culture in your team can be systemised, just like many other parts of your business. Building a system around your culture, and having a checklist to ensure you stick to your cultural rit...
021: Brian Goulet - founder of Goulet Pen Company
May 15, 2019 06:20 - 35 minutes - 28.4 MBBrian is the founder and CEO of The Goulet Pen Company, which has grown from two people (Brian and his wife) to a 40-person team that sells and distributes fountain pens all over the US. Brian believes it’s all about people, and that ‘to be unclear is to be unkind’; therefore leaders need to first be clear in our minds so that we can give clarity to our team. Enjoy learning from Brian!
020: Kevin Lawrence - Coach, author, speaker, lifelong learner
May 01, 2019 00:49 - 24 minutes - 22.3 MBKevin Lawrence is the author of 'Your oxygen mask first', which helps high achievers to survive and thrive in leadership and life. In this episode we discuss practical habits from the book including: the skill of not letting other people’s problems become your own; the idea that the best thing any leader can do is to make themselves useless; and how to practically prepare for uncomfortable conversations.
019: Mark Middleton - Global CEO, Icon Group
April 17, 2019 04:53 - 30 minutes - 24.4 MBMark Middleton is the Global CEO of the Icon Group, which has 3,000 employees across Australia, NZ, China and Singapore. A healthcare professional by trade, Mark’s leadership journey has centred around creating a strong culture and building a great place to work. One of the key concepts we discuss in this interview is the power of rituals to learn and grow ourselves in our careers, and to provide stability for a team’s growth.
018: Culture lessons - a compelling core purpose to avoid hiring mistakes!
April 03, 2019 07:45 - 17 minutes - 14.3 MBThis (short) episode is a little different. No guest, no interview, just Tristan going solo on a topic that's item one on the Culture Is Everything checklist: discovering a short, compelling and easy-to-understand core purpose (instead of a wishy-washy mission statement) as a foundation of a strong team culture. In this episode, you'll hear the story of the very first team members that Tristan ever employed to move from a solo start-up business to a team with employees that has since becom...
017: Brian Scudamore - 1800 Got Junk Founder
March 19, 2019 08:18 - 25 minutes - 22.9 MBThis episode features the leader, entrepreneur and author Brian Scudamore. Brian is the founder of the global success story 1800 Got Junk, which employs thousands of people and collects hundreds of millions of dollars worth of junk each year. Brian shares the inauspicious beginnings behind his people-centric business model that led to the foundation of this global powerhouse. We delve into the secrets behind his people-focused and people-powered business, including the 1800 Got Junk ‘d...