Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
1,046 episodes - English - Latest episode: 27 days ago - ★★★★★ - 68 ratingsTwice-weekly conversations with top executives and thought leaders at the intersection of business, technology, and innovation. Each episode of Technovation explores the technology trends that are transforming business, and the leaders driving digital change inside their organizations. Produced by Metis Strategy and hosted by firm President Peter High, Technovation is the premier podcast for IT and technology professionals with the largest collection of interviews with elite CIOs, CTOs, and CDOs.
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Episodes
Transforming University IT: Penn CIO Tom Murphy on Decentralization, Generative AI in Education, and the Future of Tech Leadership
June 20, 2024 07:00 - 35 minutes - 33.4 MB882: The IT organizations within universities operate similarly to those in the corporate sector, but the role of the technology leader often differs in terms of both authority and responsibility. In this episode of Technovation, Peter High interviews Tom Murphy, the Senior Vice President of Information Technology and University Chief Information Officer at the University of Pennsylvania about the innovation he is driving, the obstacles universities are facing, and more. With over a decade of...
How to Become Famous: Harvard Professor Cass Sunstein on the Concept of Fame, Beatlemania, Taylor Swift, and Other Insights from His Latest Book
June 17, 2024 07:00 - 51 minutes - 48.8 MB881: Fame is often perceived as a pathway to wealth, popularity, and happiness, but its reality is more nuanced than commonly thought. In this episode of Technovation, Peter High hosts Harvard Professor and author Cass Sunstein to discuss his latest book, 'How to Become Famous: Lost Einsteins, Forgotten Superstars, and How the Beatles Came to Be.' Throughout their conversation, Cass explores his method of selecting long-term projects and the creative journey of developing ideas with modest cl...
Emerging AI Opportunities in Pharmaceuticals and Healthcare with Eli Lilly CIDO Diogo Rau, AstraZeneca CDO & CIO Cindy Hoots, and Bristol Myers Squibb CDTO Greg Meyers
June 13, 2024 07:00 - 26 minutes - 24.8 MB880: Few industries are as knowledge-centric as pharma and healthcare, where groundbreaking innovations can positively impact lives and potentially eradicate diseases. In this episode of Technovation, we feature a discussion from our May 2024 Metis Strategy Digital Symposium, where AstraZeneca CDO/CIO Cindy Hoots, Bristol Myers Squibb CDTO Greg Meyers, and Eli Lilly CIDO Diogo Rau explore the profound impact of artificial intelligence on talent management, research and development, and operat...
The Blueprint for AI Organizational Readiness with CommScope CIO Praveen Jonnala and Regal Rexnord CDIO Tim Dickson
June 10, 2024 07:00 - 26 minutes - 25 MB879: AI can serve as a great enabler of customer experiences and breakthrough innovations, but a lack of preparation and organizational readiness often limits how quickly companies can adopt and leverage AI tools. In this episode of Technovation, we feature a panel from our May 2024 Metis Strategy Digital Symposium where Praveen Jonnala, CIO of CommScope, and Tim Dickson, CDIO of Regal Rexnord, speak with Metis Strategy Partner and Central Office Lead Mike Bertha about how organizations can p...
Driving Digital Innovation Ahead of Disruption with KB Home CIO Greg Moore and Wilson Sonsini CIO Michael Lucas
June 06, 2024 07:00 - 23.9 MB878: Centuries-old industries like the legal profession and home-building are typically slower to adopt the latest advancements in technology, but even these industries today are taking advantage of the benefits provided by new artificial intelligence tools. In this episode of Technovation, we feature a panel from our most recent Metis Strategy Digital Symposium where Greg Moore, Chief Information Officer at KB Home, and Michael Lucas, Chief Information Officer at Wilson Sonsini discuss the t...
Kellogg’s to Kellanova: CDIO Lesley Salmon on AI, Data, and People-First Culture When Navigating the Company’s Spin-Off
June 03, 2024 07:00 - 32.1 MB877: Kellogg’s has become a household name in cereals and snack foods. When the company spun off its snack food business as Kellanova in 2023, extensive IT efforts were made to preserve the company's culture and brand identity. In this episode of Technovation, Lesley Salmon, SVP and Chief Digital and Information Officer of Kellanova, joins Peter High to share insights from her 11-year tenure, detail the challenges and innovations involved in the spin-off of Kellanova from Kellogg's, and provi...
Innovating for a Smoke-Free Future: The Role of Digital and AI in Philip Morris’ Journey Toward a Cigarette-Free World with CDIO Michael Voegele
May 30, 2024 07:00 - 22.8 MB876: Despite extensive regulations and public health efforts, 1 billion people still smoke today, prompting companies like Philip Morris International (PMI) to develop better alternatives to continued smoking. In this episode of Technovation, Michael Voegele, the Chief Digital and Information Officer of PMI, joins Peter High to discuss the company’s ambitious journey towards creating a smoke-free future and the innovative role of AI and data in this endeavor. Michael talks about PMI's transfo...
Innovation at CarMax: Tech CxO Jim Lyski on Data, AI, and Virtual Showrooms in the Used Car Market
May 27, 2024 07:00 - 30.2 MB875: Buying a car is often a significant decision for many households, and a process filled with friction only adds to the stress of the customer experience. In this episode of Technovation, Jim Lyski, Chief Strategy and Innovation Officer at CarMax, joins Peter High to discuss the innovations he is driving to enhance customer experience, address information imbalances in the used car industry, and revolutionize the vehicle purchase process. Jim explores the history of CarMax, his role in sha...
FinTech AI: Maximizing Performance & Customer Service with Global Payments CIO Shannon Johnston's Automation Strategies
May 23, 2024 07:00 - 25.1 MB874: In the realm of payments, integrating an AI assistant can significantly streamline operations and ease the burden on support teams handling common customer inquiries. In this installment of Technovation, Shannon Johnston, Senior Vice President and Chief Information Officer at Global Payments, explores the company's focus on enhancing internal capabilities and automating processes. Specifically, she delves into the utilization of chatbots for customer service and co-pilots for development...
Building an AI Foundation: The Washington Post’s Digital Evolution with CTO Vineet Khosla
May 20, 2024 07:00 - 31 minutes - 29.2 MB873: As demographics shift and alter people's news and media consumption habits, companies such as the Washington Post are implementing significant changes in how they engage with their readers, adopting new technologies internally to stay abreast of new trends. In this episode of Technovation, Peter High is joined in conversation by Vineet Khosla, CTO of The Washington Post, and they explore the transformative changes in technology and innovation at this iconic news organization. Vineet shar...
Frugal IT: Driving Digital Transformation, AI Deployment, and Talent Training at Cornerstone OnDemand with CDIO Deepika Rayala
May 16, 2024 07:00 - 21 minutes - 19.9 MB872: Deploying AI or any new technology across an enterprise can quickly become time-consuming and expensive if not approached with a plan in mind. In this episode of Technovation, host Peter High interviews Deepika Rayala, the Chief Digital and Information Officer at Cornerstone OnDemand, and speaks with her about her ‘frugal IT’ approach and how she thinks about AI deployment at the company. Deepika shares insights into her role, focusing on IT operations, data, corporate security, and the ...
Tackling AI Security: Cybersecurity in the Age of Artificial Intelligence with Outshift by Cisco Security Research Leader Gafnit Amiga
May 13, 2024 07:00 - 24 minutes - 23.1 MB871: In the age of artificial intelligence, cybersecurity has become of utmost importance to protect private information and customer data. In this episode of Technovation, host Peter High speaks with Gafnit Amiga, leader of the security research group at Outshift by Cisco, where they delve into the evolving landscape of cloud and artificial intelligence security. Gafnit, having a substantial background in application and cloud security, shares her journey from Lightspin to Cisco, highlightin...
Challenging the Status Quo in Healthcare: AccentCare CIO Brett Lansing on Driving Transformation, Innovation, and Employee Satisfaction
May 09, 2024 07:00 - 19 minutes - 18.6 MB870: Innovation is key to becoming a nimble enterprise, and an important way to foster a culture of innovation is to ensure employees have the ability and the forum to share their ideas. In this episode of Technovation, Brett Lansing, Chief Information Officer of AccentCare, shares his insight into how technology, particularly innovations like generative AI, plays a crucial role in enhancing patient services and alleviating the administrative burden on clinicians, and the process behind drivi...
Becoming a Logistics Orchestrator: UPS CDTO Bala Subramanian on Leveraging Digital, Data, & Innovation to Drive the Network of the Future
May 06, 2024 07:00 - 31 minutes - 29.2 MB869: The new digital tools available to logistics providers have allowed these companies to reimagine what the network of the future looks like. In this episode of Technovation, host Peter High interviews Bala Subramanian, Executive Vice President and Chief Digital and Technology Officer at UPS, about how they are using these new tools to become a ‘logistics orchestrator’. They discuss UPS's role in global logistics and its digital transformation efforts aimed at enhancing customer and employ...
Futurizing Financial Data: Morningstar CTO James Rhodes Talks Architecture Modernization, Client Personalization, and the Company’s AI Chatbot ‘Mo’
May 02, 2024 07:00 - 26 minutes - 24.7 MB868: As data becomes increasingly valuable, technology executives have the important task of ensuring the company’s data infrastructure allows for efficiency and scalability. In this episode of Technovation, James Rhodes, President of Morningstar Data Research and Enterprise Solutions and the company’s Chief Technology Officer, joins Peter High in a discussion about modernizing the company’s enterprise architecture and enhancing the client experience with improved personalization. James elabo...
Managing a Global Enterprise: CPP Investments’ Jonathan Webster on Productized Technology Delivery, Modular Architecture, and AI Capabilities
April 29, 2024 07:00 - 24 minutes - 23.3 MB867: In a global organization, an enterprise architecture that links technology to its everyday users enables IT to better identify and deliver value-added opportunities. In this episode of Technovation, host Peter High interviews Jonathan Webster, the senior managing director and chief operating officer of CPP Investments. Jon discusses his career journey, his experience at Boston Consulting Group and Lloyds Banking Group, and the transition from the CIO role into the COO role. Jon talks abo...
The Future of Intel: CIO Motti Finkelstein on Innovation, AI, and “The Next Evolution of IT”
April 25, 2024 07:00 - 31 minutes - 30.1 MB866: The role of IT within companies is constantly evolving, driven forward by tech sector companies as they propel it into the future. In this episode of Technovation, Peter High speaks with Intel’s CIO, Motti Finkelstein, about the future of IT and his strategies for preparing the IT organization within Intel to lead this industry-wide evolution. Having transitioned into his role roughly six months ago from serving as the company’s Digital Transformation Officer, Motti elaborates on the var...
From Olympic Athlete to Tech Titan: World Wide Technology Co-Founder & CEO Jim Kavanaugh on Leadership, Culture, and the Evolution of Technology
April 22, 2024 07:00 - 49 minutes - 47.3 MB865: CEOs of major companies serve as both the public face of the organization and pivotal leaders responsible for shaping its strategy and upholding internal values through their actions. In this episode of Technovation, Jim Kavanaugh, co-founder and CEO of World Wide Technology, joins Peter High in a conversation regarding his 34-year leadership tenure at the company and the career path that culminated in his current position. Jim shares his early career journey, playing professional soccer...
Building a Member-Centric Architecture: How CIO Anjana Harve is Driving Customer Experience, Revenue Growth, & Efficiency at BJ's Wholesale Club
April 18, 2024 07:00 - 23 minutes - 22.6 MB864: In many cases, companies develop systems with a primary focus on efficiency and begin to address their impacts on the customer late in the process. At BJ’s Wholesale Club, CIO Anjana Harve looks to flip this around with the customer experience in mind at the beginning and end of the process. In this episode of Technovation, Anjana joins Peter in a discussion on improving the digital customer experience at BJ’s Wholesale, optimizing revenue, and boosting efficiency. With extensive experie...
Transforming Healthcare with Technology: CVS Health’s Tilak Mandadi on Developing a Consistent Omnichannel Customer Experience
April 15, 2024 07:00 - 43 minutes - 41.5 MB863: In the Digital Age, customers rarely distinguish between digital and physical when evaluating the experiences provided by companies. In this episode of Technovation, Tilak Mandadi, Executive Vice President of Ventures and Chief Digital, Data, Analytics, and Technology Officer at CVS Health, joins Peter High in a discussion about how he is driving a consistent and accurate omnichannel experience for customers. Tilak discusses the evolution and current scope of CVS Health, detailing the co...
The Future of Payments: Wells Fargo’s Ather Williams III on Leveraging AI and Driving Strategy, Digital, and Innovation in Banking
April 11, 2024 07:00 - 28 minutes - 27.1 MB862: Tomorrow's banking will be unrecognizable to past generations, driven by rapid technological and digital advances in the financial services industry. In this episode of Technovation, Ather Williams III, the Senior EVP and Head of Strategy, Digital, Innovation & Enterprise Payments at Wells Fargo, returns to the broadcast to discuss the progress being made towards providing a comprehensive digital customer experience and the exciting innovations he is driving which leverage the latest too...
Kara Swisher: The Career Journey of The Most Feared and Revered Tech Journalist and Insights Into Her Latest Book “Burn Book”
April 08, 2024 07:00 - 45 minutes - 42.2 MB861: Kara Swisher has established herself as one of the tech world’s most influential, recognizable, and ‘feared-but-revered’ journalists. In this episode of Technovation, Peter High speaks with Kara about her remarkable career journey and highlights from her recent book “Burn Book”. Kara reflects on the events from her early life that instilled a sense of resilience and toughness and the impacts they had on her career success. She touches on her military ambitions, the early realization of t...
Co-Intelligence: Wharton Professor Ethan Mollick Discusses Entrepreneurship and the Collaboration Between Humans and AI
April 04, 2024 07:00 - 49 minutes - 46.7 MB860: Artificial intelligence (AI) plays a larger role than ever in every aspect of our lives. From businesses to academia, technology leaders must not only learn how to wield these tools but also how to collaborate with them. In this episode of Technovation, Ethan Mollick, Associate Professor of Management at The Wharton School, discusses insights from his latest book “Co-Intelligence: Living and Working with AI” and focuses the conversation around the dynamic interplay between humans and art...
Digital as an Enabler of Scale with Sunbelt Rentals CDTO JP Saini and Grainger CTO Jonny LeRoy
April 01, 2024 07:00 - 29 minutes - 27.6 MB859: As the digital landscape continues to evolve rapidly, executives are quick to understand that doing the same thing they did before isn't going to get them where they need to go in the future. In a panel from our February 2024 Metis Strategy Symposium, Sunbelt Rentals CDTO JP Saini and Grainger CTO Jonny LeRoy join Metis Strategy Co-Head of Research, Media, and Executive Networks Steven Norton in a discussion about digital as an enabler of scale and how these executives are evolving their...
The Future of Travel is Technology: Marriott’s Mission to Transform the Hospitality Industry with CTO Naveen Manga
March 28, 2024 07:00 - 13 minutes - 18.1 MB858: The world of travel today is defined by digital experiences and powered by technology. At Marriott, CTO Naveen Manga is leading a digital transformation across the company’s 30 brands to bring guests the digital experiences they desire and transform the hospitality industry as a whole. In this episode of Technovation, Peter High speaks with Naveen about technology transformation and Marriott’s new tech-enabled headquarters, which serves as a symbol of how the company has embraced technol...
Disruptive Simplicity: The Origin Story of Nile Secure, Network-as-a-Service, and AI in Network Engineering with Co-Founder & CEO Pankaj Patel
March 25, 2024 07:00 - 38 minutes - 35.6 MB857: In the last decade, companies across a variety of industries have experienced the ascent of the as-a-service model. At Nile Secure, Co-Founder and CEO Pankaj Patel has pioneered the category of network-as-a-service featuring built-in security, automation, and continuous monitoring for maximum performance. In this episode of Technovation, Peter High speaks with Pankaj about this category of network-as-a-service and the broader mission of Nile. Pankaj reflects on his early career at Cisco,...
Technology, Digital, and Operations Leaders as Drivers of Speed with Dell’s Jen Felch and Travelers’ Mojgan Lefebvre
March 21, 2024 07:00 - 26 minutes - 25.3 MB856: With a wide range of levers at their disposal, technology and operational executives are strategically positioned to be masters of speed within their respective organizations. In this episode, we feature a panel from our February 2024 Metis Strategy Digital Symposium where Jen Felch, Chief Digital Officer and Chief Information Officer of Dell, and Mojgan Lefebvre, Chief Technology and Operations Officer of Travelers speak with Peter High about how they drive speed and agility at their co...
Optimizing Workforce Composition for Digital Maturity with Brink’s Global CIO Neelu Sethi and Zurich North America COO Barry Perkins
March 18, 2024 07:00 - 25 minutes - 24.1 MB855: As digital capabilities become more important to competitive positioning, companies have begun to rethink the composition of their digital and IT workforces. In a panel from our February 2024 Metis Strategy Digital Symposium, Brink’s Global CIO Neelu Sethi and Zurich North America COO Barry Perkins join Metis Strategy Partner and Central Office Lead Michael Bertha in a conversation about optimizing workforce composition for digital maturity. Tune in to the discussion to hear these execut...
Building Resilience Through Technology with GSK CDTO Shobie Ramakrishnan and Gates Corp. CIO Diego Silva
March 14, 2024 07:00 - 29 minutes - 27.5 MB854: The pandemic has caused executives from across industries to think through how to best prepare their organizations for times of uncertainty and develop a digital strategy that fosters resilience. In a panel discussion moderated by Metis Strategy Partner and West Coast Lead Chris Davis, Shobie Ramakrishnan, CDTO of GSK, and Diego Silva, CIO of Gates Corporation, discuss building resilience through technology amid disruption. Shobie, hailing from a long-standing science and pharmaceutical ...
Advancing Digital Capabilities in Non-Digital-Native Organizations with FM Global’s Srini Krishnamurthy and Northrop Grumman’s John Russell
March 11, 2024 07:00 - 26 minutes - 24.7 MB854: Advancing and maintaining digital capabilities can be a tall task especially if for organizations that are not digitally native, or those that have been in existence and operating before the onset of the Digital Age. In this episode of Technovation, we feature a panel from our February 2024 Metis Strategy Digital Symposium with FM Global Chief Strategy & Innovation Officer Srini Krishnamurthy and Northrop Grumman Chief Information Officer John Russell speaking on the topic of advancing d...
Being A Business Leader First: Total Quality Logistics (TQL) CIO Ryan Kean on Talent, Process Automation, and Business Alignment as Keys to Fostering Growth
March 07, 2024 08:00 - 25 minutes - 24.8 MB852: Technology executives within an organization are no longer solely regarded as a support function having had their responsibilities grow into key business decision-makers with a seat at the table. According to Total Quality Logistics (TQL) CIO Ryan Kean, tech execs are “business leaders first and technology leaders second.” In this episode of Technovation, Peter High speaks with Ryan about the massive growth TQL has experienced over the past few years and the elements of his strategy that...
Danaher’s Innovation at the Speed of Life: CTO James Ross on Accelerating the Company’s Digital Transformation
March 04, 2024 08:00 - 27 minutes - 25.8 MB851: Following the COVID-19 Pandemic, companies operating within the biopharmaceutical space are seeing an increased need to stay ahead of technology trends and keep pace with the speed at which digital technology is evolving. At Danaher, the leading producer of technology and services for biopharma companies, CTO James Ross is leading a digital transformation that sets the foundation for future agility and “innovation at the speed of life.” In this episode of Technovation, Peter High speaks ...
Technology-Enabled Healthcare: Mass General Brigham CIDO Jane Moran on Integrating Digital and AI Tools in Medical Research and Patient Care
February 29, 2024 08:00 - 36 minutes - 34.8 MB850: With patient care being the top priority for healthcare providers, offering digital experiences for clients and associates and integrating technology into every aspect of operations is crucial in staying ahead of the competition. In this episode of Technovation, Jane Moran, the Chief Information and Digital Officer at Mass General Brigham, discusses the impact of integrating technology in healthcare. Jane shares her experiences transitioning into the non-profit healthcare sector, the str...
Five Steps to Better Management: Bestselling Author David Dodson on Entrepreneurship, Leadership, and His Latest Book The Manager’s Handbook
February 26, 2024 08:00 - 49 minutes - 45.7 MB849: In a world of work defined by remote employees, management skills are crucial for executives to retain talent, develop culture, and achieve success. In this episode of Technovation, host Peter High interviews David Dodson, a seasoned entrepreneur, author, and academic at Stanford Graduate School of Business, to discuss Dodson's career journey, from his initial foray into investment vehicles called search funds to his ongoing involvement in over 40 businesses. Dodson highlights the import...
One Ally: Becoming an Experience-Oriented Bank Through Data, AI, & Ally’s Technology Operating Model with Ally Financial’s Diane Morais & Sathish Muthukrishnan
February 22, 2024 08:00 - 44 minutes - 42.6 MB848: The experience a company delivers to its customers is critical to its success, making it the number one priority for many technology and digital leaders. As such, a paradigm shift is beginning to emerge transitioning from being product-oriented to being experience-oriented. In this episode of Technovation, Ally’s President of Consumer & Commercial Banking Diane Morais and Chief Information, Data, & Digital Officer Sathish Muthukrishnan jointly discuss the digital financial institution’s ...
AI in Business Operations: TransUnion CIO Munir Hafez on Improving the Developer and Customer Experiences Through AI
February 19, 2024 08:00 - 23 minutes - 22.3 MB847: The digital experiences for both customers and employees are experiencing an overhaul thanks to new artificial intelligence tools at executives’ disposal. But what value do these tools provide? In this episode of Technovation, Munir Hafez, CIO of TransUnion, discusses the role that AI is playing at the company and how it is improving the digital experiences the company provides. He explains how he leverages AI tools in business operations, developer workflows, and the overall employee ex...
Ending Bad Customer Service: Revolutionizing the Customer Experience Through AI with ASAPP Founder Gustavo Sapoznik
February 15, 2024 08:00 - 35 minutes - 32.9 MB846: Enterprises are rapidly accelerating their artificial intelligence strategies as new tools emerge, and the executives at these companies are constantly looking for ways AI can solve big problems that have plagued them for decades. Seeing this niche as an opportunity, Gustavo Sapoznik, the founder and CEO of ASAPP, has led the company toward building products that leverage AI/ML tools to solve the world's most difficult problems. In this interview, Gustavo sits down with Peter High to des...
Scaling Samsara: Impact of Generative AI and the Convergence of IT and OT in Industrials with Co-Founders Sanjit Biswas and John Bicket
February 12, 2024 08:00 - 37 minutes - 35 MB845: As with most industries, artificial intelligence has had an immeasurable impact on the entrepreneurial journey and the types of offerings being provided to enterprises from start-ups. In this episode of Technovation, Samsara co-founders Sanjit Biswas and John Bicket join Peter High in a conversation about the genesis story behind the company, its rationale for selling into physical operations, and how artificial intelligence is changing the start-up landscape. Both executives explain the...
Modernizing Amtrak: Bringing Mobile Technology and AI to the Rail Company with CDO Judith Apshago
February 08, 2024 08:00 - 22 minutes - 21.1 MB844: The railway industry has gone through a number of technological transformations since its inception, and is again transforming to take full advantage of the latest tools available to rail companies. In this episode of Technovation, Judith Apshago, CDO at Amtrak, joins Peter High in a discussion about her team’s efforts in modernizing the company’s legacy systems. Judith explains the method of bringing mobile technology to employees as a way of improving efficiency and productivity as wel...
Wiring an Organization’s Social Circuitry: Bestselling Author & Award-Winning CTO Gene Kim on Leadership and Agility
February 05, 2024 08:00 - 41 minutes - 38.3 MB843: The introduction of DevOps and Agile practices revolutionized organizational management, but while these practices helped organizations tackle once-daunting challenges, other problems still remained. In order to help these companies develop better mechanisms for problem-solving and create high-performance teams, award-winning CTO Gene Kim along with his co-author Dr. Steven J. Spear wrote Wiring the Winning Organization with a groundbreaking new theory of organizational management. In th...
Coding with AI: How Generative AI is Accelerating the Software Development Lifecycle with Codeium Co-Founder Varun Mohan
February 01, 2024 08:00 - 26 minutes - 24.4 MB842: Software development, like the tech landscape as a whole, is constantly evolving, and the pace of change is faster than ever. Now, with the advent of generative AI and ChatGPT, a significant paradigm shift is occurring. Varun Mohan, co-founder and CEO of the code acceleration toolkit Codeium, joins Peter High on the broadcast to explain this shift and how generative AI is being leveraged to accelerate coding and the software development lifecycle. Varun shares the genesis story of Codeiu...
Developing a Digital Thread: Northrop Grumman CIO John Russell on Collaborating Across the Product Development Process
January 29, 2024 08:00 - 33 minutes - 31.5 MB841: The product development lifecycle includes a list of many disparate stakeholders that if not aligned properly, can result in disagreements, delays, and potential negative financial impacts. At Northrop Grumman, CIO John Russell has developed a “digital thread” that brings every stakeholder together to align the team before the product hits production. In this interview, John discusses the concept behind the “digital thread” and other methods he has adopted to create a more efficient ente...
Culture, Execution, and Agility: Jackson CIO Michael Hicks on Fostering a Customer-Oriented Enterprise
January 25, 2024 08:00 - 23 minutes - 22.4 MB840: Adopting a customer-focused culture requires the implementation of internal processes that allow the organization to quickly deliver improvements to the client experience. In this interview, Michael Hicks, CIO at Jackson, shares how he has fostered a customer-oriented culture by understanding the customer journey and setting up an agile architecture with the customer at the center. Michael underlines Jackson's commitment to customer service and a strong technology strategy that includes ...
The Technological Evolution of Healthcare: Zimmer Biomet CIO Zeeshan Tariq Explains the Metrics-Based Approach to Emerging Tech
January 22, 2024 08:00 - 28 minutes - 26.4 MB839: The healthcare industry is constantly evolving and finding uses for new and emerging technologies. Zeeshan Tariq, CIO at Zimmer Biomet, shares his experience exploring the use cases of AI in this latest episode and explains his metrics-based approach to driving that transformation internally. Zeeshan describes the company’s transition from purely medical devices to a full healthcare solutions provider and what new operating models came along with that transition. He details the company’s...
The Geek Way: MIT's Andrew McAfee on Agility, Innovation, and the 'Four Norms' of Geeks
January 18, 2024 08:00 - 44 minutes - 41.2 MB838: There’s no shame in being called a “geek”. In fact, according to Andrew McAfee, it’s actually a compliment. In this episode, Andrew, co-founder of MIT’s Initiative on the Digital Economy, shares insight into the research he’s conducted while writing his latest book “The Geek Way”. He explains the ‘Four Norms’ of geeks; science, ownership, speed, & openness; and how companies can foster and navigate a culture that follows ‘the geek way’. Andrew discusses what it means to adopt Agile, how ...
From Print to Digital Media: The Evolution of Publishing Powerhouse Condé Nast with Chief Product & Technology Officer Sanjay Bhakta
January 15, 2024 08:00 - 27 minutes - 25.8 MBThe media and publishing industry has undergone a massive evolution over the years as more and more readers prefer a digital experience. To talk about this shift in customer expectations towards digital, Sanjay Bhakta, Chief Product & Technology Officer at Condé Nast, joins Peter High on the broadcast and speaks about the company’s digital-first strategy. He begins with an overview of his role that combines product and technology and explains the rationale behind having a single executive foc...
The Value of Connected Products: Textron CIO Todd Kackley on Strategic Alignment Across Customers, Products, and Business
January 11, 2024 08:00 - 29 minutes - 27.4 MB836: The world of technology is increasingly becoming more and more connected offering valuable data to enterprises offering such products. At Textron, this data provides critical insight into product usage and allows the company to offer true value-added services to its customers. On this episode of Technovation, Global CIO Todd Kackley explains how he has built a better-connected business and aligned the IT function that reports to him. He discusses the collaboration between the Divisional ...
Optimizing the Digital Employee Experience with TransUnion CIO Munir Hafez and BNSF Railway CIO Muru Murugappan
January 08, 2024 08:00 - 24 minutes - 23 MB835: No matter what the latest technology is that’s available to IT organizations, the need for talent and a seamless digital employee experience is a constant for organizations to compete in the digital age. This episode of Technovation features a panel from our December 2023 Metis Strategy Digital Symposium where Munir Hafez, CIO of TransUnion, and Muru Murugappan, CIO of BNSF Railway, spoke with Metis Strategy’s Steven Norton on optimizing the digital employee experience. Muru shares insig...
Driving the Enterprise AI Mindset with Lexmark CIO Vishal Gupta and Putnam Investments CIO Sumedh Mehta
January 04, 2024 08:00 - 24 minutes - 22.5 MB834: The introduction of ChatGPT and generative AI this past year has pivoted the conversation around AI in terms of how this new technology fits into a company’s broader transformation strategy. In a panel from our December 2023 Metis Strategy Symposium, Vishal Gupta, CITO of Lexmark, and Sumedh Mehta, CIO of Putnam Investments, join Metis Strategy’s Steven Norton in a conversation about driving an enterprise AI mindset and the implications the new technology has across the business. Vishal...
The Future of Secure and Responsible AI with US Cybersecurity and Infrastructure Security Agency Chief Martin Stanley
January 01, 2024 08:00 - 17 minutes - 15.9 MB833: The advent of artificial intelligence comes with a host of new cybersecurity risks that technology and business leaders alike must consider when adopting these tools. In a panel from our most recent Metis Strategy Digital Symposium, Peter High spoke with Martin Stanley, Chief of the Strategic Technology Branch at the US Department of Homeland Security Cybersecurity and Infrastructure Security Agency (CISA), to discuss the ways executives can prepare for these risks and the work he is doi...