Techcess: embracing technology and IT support for success in your business
230 episodes - English - Latest episode: 4 months ago -This is the Techcess technology and IT support podcast, where we unravel today's pressing tech dilemmas facing businesses.
From cybersecurity threats to the big switch-off impacting the UK, join us weekly as we dissect complex tech topics, making them digestible for every business owner.
Stay ahead of the curve with insights from industry experts, riveting discussions, and a sprinkle of tech humor.
Follow the show now and equip your business with the tech knowledge it craves!
New episodes are released every Wednesday.
Homepage Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Episodes
014: Helping body shop car repair customers become more successful using technology - Techcess technology podcast
November 10, 2021 04:00 - 6 minutes - 6.38 MBAre you a body shop or car accident repair centre? If so, then this episode of the Techcess technology podcast is definitely for you! We’ll be taking a deep dive into how m3 Networks IT services (the people behind the Techcess podcast) provide technology solutions to businesses within the car body shop and accident repair centre trade. Hear why these networks within the Auto Body Professionals industry love the service that m3 Networks offer and why they've become known as specialists ...
How can I improve my chances of business Techcess with a VoIP system? "Techcess" - (m3 Networks)
November 03, 2021 09:00 - 29 minutes - 26.8 MBHow can I improve my chances of business Techcess with a VoIP system? When you're running a business, communication is super important for your overall Techcess. How you communicate, both internally and externally, from your desk, can make or break your business relationships. If you're not contactable, you can literally lose leads and profits which ultimately restrict the growth of the company. For this reason, it's of the highest importance that you have a telephony system that not on...
013: How can I improve my chances of business Techcess with a VoIP system? "Techcess" - (m3 Networks)
November 03, 2021 04:00 - 29 minutes - 26.8 MBHow can I improve my chances of business Techcess with a VoIP system? When you're running a business, communication is super important for your overall Techcess. How you communicate, both internally and externally, from your desk, can make or break your business relationships. If you're not contactable, you can literally lose leads and profits which ultimately restrict the growth of the company. For this reason, it's of the highest importance that you have a telephony system that no...
Tesco Cyber Attack – when it comes to cyber security, every little helps! "Techcess" - (m3 Networks)
October 27, 2021 04:30 - 14 minutes - 13.5 MBWhen it comes to your cyber security, "every little helps!" In this episode of "Techcess", m3 Networks' Mark Riddell talks us through the major cyber attack on Tesco and how it caused a nationwide outage for an entire day! What was the problem? Tesco said "an attempt was made to interfere with our systems, which caused problems with the search function on the site." In this episode, you'll hear Mark describe what probably happened. He'll challenge the official line issued by Tesco, a...
012: Tesco Cyber Attack – when it comes to cyber security, every little helps! "Techcess" - (m3 Networks)
October 26, 2021 23:30 - 14 minutes - 13.5 MBWhen it comes to your cyber security, "every little helps!" In this episode of "Techcess", m3 Networks' Mark Riddell talks us through the major cyber attack on Tesco and how it caused a nationwide outage for an entire day! What was the problem? Tesco said "an attempt was made to interfere with our systems, which caused problems with the search function on the site." In this episode, you'll hear Mark describe what probably happened. He'll challenge the official line issued by Te...
Making the ultimate technology podcast - behind the scenes of "Techcess" - m3 Networks' very own weekly tech podcast!
October 20, 2021 04:30 - 13 minutes - 12.6 MB"Techcess" host Mark Riddell describes his podcasting journey, and offers insights on why he wanted to start creating the m3 Networks very own technology podcast! The Techcess podcast If you're wondering how to produce a technology podcast, then look no further. In this episode, the voice of the m3 Networks technology podcast Mark Riddell talks us through why he's created their very own podcast. And, as is in keeping with the theme of the podcast's content, he decided it's better to ...
011: Making the ultimate technology podcast - behind the scenes of "Techcess" - m3 Networks' very own weekly tech podcast!
October 19, 2021 23:30 - 13 minutes - 12.6 MB"Techcess" host Mark Riddell describes his podcasting journey, and offers insights on why he wanted to start creating the m3 Networks very own technology podcast! The Techcess podcast If you're wondering how to produce a technology podcast, then look no further. In this episode, the voice of the m3 Networks technology podcast Mark Riddell talks us through why he's created their very own podcast. And, as is in keeping with the theme of the podcast's content, he decided it's better t...
Dark web dangers: the darkest corners of the internet exposed on Techcess by Amelia Paro!
October 13, 2021 04:30 - 34 minutes - 31.6 MBTechcess' Mark Riddell and ID Agent's Amelia Paro team up to shine a light on the murky online world for this dark web podcast episode! Make sure you don't miss episode ten of the "Techcess" podcast! 'Dark web' expert Amelia Paro joins Mark to explain everything about the 'dark web' or as it's sometimes referred to, 'darknet'. What springs to mind when YOU think about the dark web? Is it; hackers, breaches, shadow government activity, hacktivism, cybercrime? So many aspects of 'dar...
010: Dark web dangers: the darkest corners of the internet exposed on Techcess by Amelia Paro!
October 12, 2021 23:30 - 34 minutes - 31.6 MBTechcess' Mark Riddell and ID Agent's Amelia Paro team up to shine a light on the murky online world for this dark web podcast episode! Make sure you don't miss episode ten of the "Techcess" podcast! 'Dark web' expert Amelia Paro joins Mark to explain everything about the 'dark web' or as it's sometimes referred to, 'darknet'. What springs to mind when YOU think about the dark web? Is it; hackers, breaches, shadow government activity, hacktivism, cybercrime? So many aspects of 'dar...
Techcess and 'The Black Knight' - discussing shadow I.T., company values and the 'Managed Service Provider'!
October 06, 2021 04:30 - 24 minutes - 22.6 MBTechcess' Mark Riddell and 'The Black Knight' - discussing shadow I.T., company values and MSPs! This episode, Mark Riddell of m3 Networks is joined by 'The Black Knight' Craig Allan of Different Mindset. They discuss managed service providers (MSP) and why they may or may not be a good fit for your business. They break down all aspects, such as shadow I.T. and how it can affect the relationship between the managed service provider (MSP) and their customers. A managed service provide...
009: Techcess and 'The Black Knight' - discussing shadow I.T., company values and the 'Managed Service Provider'!
October 05, 2021 23:30 - 24 minutes - 22.6 MBTechcess' Mark Riddell and 'The Black Knight' - discussing shadow I.T., company values and MSPs! This episode, Mark Riddell of m3 Networks is joined by 'The Black Knight' Craig Allan of Different Mindset. They discuss managed service providers (MSP) and why they may or may not be a good fit for your business. They break down all aspects, such as shadow I.T. and how it can affect the relationship between the managed service provider (MSP) and their customers. A managed service provide...
How to Spot a Phishing Attack: Top tips for preventing social engineering - Techcess
September 29, 2021 04:30 - 16 minutes - 15.3 MBIn this episode (episode eight) Mark Riddell from m3 Networks will guide you through the topic of social engineering, and how you can protect yourself against phishing attacks. We're following on from the previous episode with Robert Hall. Did you manage to catch it yet? It's possible you might want to listen to that episode of the Techcess technology podcast first. If so, click here. We will be discussing ways that someone may try to use technology to socially engineer you thro...
008: How to Spot a Phishing Attack: Top tips for preventing social engineering - Techcess
September 28, 2021 23:30 - 16 minutes - 15.3 MBIn this episode (episode eight) Mark Riddell from m3 Networks will guide you through the topic of social engineering, and how you can protect yourself against phishing attacks. We're following on from the previous episode with Robert Hall. Did you manage to catch it yet? It's possible you might want to listen to that episode of the Techcess technology podcast first. If so, click here. We will be discussing ways that someone may try to use technology to socially engineer you thro...
How to improve security using phishing simulation and reduce your chances of suffering phishing attacks: the podcast episode that will absolutely change your security awareness program!
September 22, 2021 04:30 - 32 minutes - 30 MBCyber criminals are targeting small business owners with phishing attacks! Listen to this episode that's all about phishing simulation for tips on how you can protect yourself. Phishing attacks are a significant security risk for any business. They can happen to large corporations and small businesses alike, and the consequences of one successful attack could be devastating. Phishing simulation is an effective way to help reduce your chances of being targeted by cybercriminals. In thi...
007: How to improve security using phishing simulation and reduce your chances of suffering phishing attacks: the podcast episode that will absolutely change your security awareness program!
September 21, 2021 23:30 - 32 minutes - 30 MBCyber criminals are targeting small business owners with phishing attacks! Listen to this episode that's all about phishing simulation for tips on how you can protect yourself. Phishing attacks are a significant security risk for any business. They can happen to large corporations and small businesses alike, and the consequences of one successful attack could be devastating. Phishing simulation is an effective way to help reduce your chances of being targeted by cybercriminals. In thi...
What is Business Email Compromise (BEC aka - phishing) How Scammers Trick You Into Sending Them Money And How You Can Prevent It! Techcess - Technology. Business. Success
September 15, 2021 04:30 - 23 minutes - 22.2 MBMark Riddell (from m3 Networks) explains exactly what IT people mean when they talk about Business Email Compromise (BEC... or phishing!) And tells you how you can prevent it! If you listen to just one podcast episode today, make sure it's this one. The future of your business may very well depend on it. Business Email Compromise (BEC) otherwise known as phishing can affect any business of any size (not just larger ones) and if you're targeted, the impact can be catastrophic! During the ...
006: What is Business Email Compromise (BEC aka - phishing) How Scammers Trick You Into Sending Them Money And How You Can Prevent It! Techcess - Technology. Business. Success
September 14, 2021 23:30 - 23 minutes - 22.2 MBMark Riddell (from m3 Networks) explains exactly what IT people mean when they talk about Business Email Compromise (BEC... or phishing!) And tells you how you can prevent it! If you listen to just one podcast episode today, make sure it's this one. The future of your business may very well depend on it. Business Email Compromise (BEC) otherwise known as phishing can affect any business of any size (not just larger ones) and if you're targeted, the impact can be catastrophic! During ...
The Cyber Security Breaches Survey 2021. Techcess - Technology. Business. Success
September 08, 2021 10:07 - 19 minutes - 18.2 MBIn this episode, Mark Riddell (from m3 Networks) talks us through the findings of The Cyber Security Breaches Survey 2021. Crunching the cyber security data so that you don't have to! It's easy to dismiss information about cyber security when it's provided to you by your own cyber security provider. For that reason, Mark and the team at m3 Networks figured you might find it useful to have us crunch the data that's been gathered from talking to lots of businesses. What is the cyber secu...
005: The Cyber Security Breaches Survey 2021. Techcess - Technology. Business. Success
September 08, 2021 05:07 - 19 minutes - 18.2 MBIn this episode, Mark Riddell (from m3 Networks) talks us through the findings of The Cyber Security Breaches Survey 2021. Crunching the cyber security data so that you don't have to! It's easy to dismiss information about cyber security when it's provided to you by your own cyber security provider. For that reason, Mark and the team at m3 Networks figured you might find it useful to have us crunch the data that's been gathered from talking to lots of businesses. What is the cyber s...
Ransomware - what it is, how it can destroy business, and how to remove it! Techcess - Technology. Business. Success:
September 01, 2021 04:30 - 22 minutes - 20.7 MBIn this episode we're talking about what ransomware is and how it affects your business. This week's episode was born out of a Linkedin poll and could well prove to be the most important podcast episode you've ever listened to! What is ransomware? Mark Riddell (from m3 Networks) will explain all there is to know about protecting your business from ransomware (a type of malware), in this episode of the Techcess podcast. Including: Why you won't be able to open your files if you're...
004: Ransomware - what it is, how it can destroy business, and how to remove it! Techcess - Technology. Business. Success:
August 31, 2021 23:30 - 22 minutes - 20.7 MBIn this episode we're talking about what ransomware is and how it affects your business. This week's episode was born out of a Linkedin poll and could well prove to be the most important podcast episode you've ever listened to! What is ransomware? Mark Riddell (from m3 Networks) will explain all there is to know about protecting your business from ransomware (a type of malware), in this episode of the Techcess podcast. Including: Why you won't be able to open your files if ...
Cyber hackers are a nasty business: using Cyber Essentials to stop them!
August 25, 2021 11:52 - 17 minutes - 16.9 MBWe don't like cyber hackers. So, we decided to give you an episode all about how to stop them in their evil hacking tracks! Techcess - Technology. Business. Success. "Surely I don't need any cyber security to protect me from hackers!?! Why would someone hack my website??!" You'd be forgiven for taking that position. Many do. However, if you're a business owner, you can't afford to do so. As Mark mentioned in the first episode of Techcess, you could be facing a catastrophic disrup...
003: Cyber hackers are a nasty business: Techcess - Technology. Business. Success:
August 25, 2021 06:52 - 17 minutes - 16.9 MBWe don't like cyber hackers. So, we decided to give you an episode all about how to stop them in their evil hacking tracks! Techcess - Technology. Business. Success. "Surely I don't need any cyber security to protect me from hackers!?! Why would someone hack my website??!" You'd be forgiven for taking that position. Many do. However, if you're a business owner, you can't afford to do so. As Mark mentioned in the first episode of Techcess, you could be facing a catastrophic disrup...
003: Cyber hackers are a nasty business: using Cyber Essentials to stop them!
August 25, 2021 06:52 - 17 minutes - 16.9 MBWe don't like cyber hackers. So, we decided to give you an episode all about how to stop them in their evil hacking tracks! Techcess - Technology. Business. Success. "Surely I don't need any cyber security to protect me from hackers!?! Why would someone hack my website??!" You'd be forgiven for taking that position. Many do. However, if you're a business owner, you can't afford to do so. As Mark mentioned in the first episode of Techcess, you could be facing a catastrophic disrup...
How to choose the right IT (technology) provider for your business: Techcess - Technology. Business. Success:
August 16, 2021 10:00 - 17 minutes - 16.2 MBHow to choose the right IT (technology) provider for your business: Techcess - Technology. Business. Success. You'd be forgiven for feeling a little in the dark when it comes to choosing your IT (technology) support provider. Tech support can be a real minefield, and has a direct impact on the success (or lack of) in your business. After all, if a phishing attack strikes, the cost of time and money can be catastrophic, particularly for smaller business, but for anyone. And believe it...
002: How to choose the right IT (technology) provider for your business: Techcess - Technology. Business. Success:
August 16, 2021 05:00 - 17 minutes - 16.2 MBHow to choose the right IT (technology) provider for your business: Techcess - Technology. Business. Success. You'd be forgiven for feeling a little in the dark when it comes to choosing your IT (technology) support provider. Tech support can be a real minefield, and has a direct impact on the success (or lack of) in your business. After all, if a phishing attack strikes, the cost of time and money can be catastrophic, particularly for smaller business, but for anyone. And believe it...
How to choose the right IT (technology) provider for your business: Techcess - Technology. Business. Success:
August 16, 2021 05:00 - 17 minutes - 16.2 MBHow to choose the right IT (technology) provider for your business: Techcess - Technology. Business. Success. You'd be forgiven for feeling a little in the dark when it comes to choosing your IT (technology) support provider. Tech support can be a real minefield, and has a direct impact on the success (or lack of) in your business. After all, if a phishing attack strikes, the cost of time and money can be catastrophic, particularly for smaller business, but for anyone. And believe it...
Six Things Businesses Need To Get Right With Their Technology: Techcess - Technology. Business. Success
August 16, 2021 04:30 - 24 minutes - 23.2 MBSix Things Businesses Need To Get Right With Their Technology In this debut episode, we start as we mean to carry on; giving you a deeper insight into how technology impacts on your business. We're hoping your takeaway from listening to this first edition of Techcess, is that you start thinking about some of the technology you're using. Host Mark Riddell (from m3 Networks) covers everything from how to take phone calls in your business, what you can do to protect your data, and the...
001: Six Things Businesses Need To Get Right With Their Technology: Techcess - Technology. Business. Success
August 15, 2021 23:30 - 24 minutes - 23.2 MBSix Things Businesses Need To Get Right With Their Technology In this debut episode, we start as we mean to carry on; giving you a deeper insight into how technology impacts on your business. We're hoping your takeaway from listening to this first edition of Techcess, is that you start thinking about some of the technology you're using. Host Mark Riddell (from m3 Networks) covers everything from how to take phone calls in your business, what you can do to protect your data, and the...
Techcess: embracing (IT) technology in business - coming August 2021
July 22, 2021 17:37 - 1 minute - 1.21 MBDo you want to discover how technology can help make your business more successful? Techcess is a podcast helping you learn and understand exactly how to do that! Each episode will uncover a new aspect of technology that your business needs to know about and have in place to be successful. Join Mark Riddell every week, for "Techcess". Follow via your favourite app to make sure you never miss an episode! "Techcess" is an m3 Networks show.