Talk Commerce artwork

Talk Commerce

373 episodes - English - Latest episode: 4 days ago - ★★★★★ - 10 ratings

If you are seeking new ways to increase your ROI on marketing with your commerce platform, or you may be an entrepreneur who wants to grow your team and be more efficient with your online business.

Talk Commerce with Brent W. Peterson draws stories from merchants, marketers, and entrepreneurs who share their experiences in the trenches to help you learn what works and what may not in your business.

Keep up with the current news on commerce platforms, marketing trends, and what is new in the entrepreneurial world. Episodes drop every Tuesday with the occasional bonus episodes.

You can check out our daily blog post and signup for our newsletter here https://talk-commerce.com

Technology Business marketing ecommerce entreprenuership magento
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Episodes

An Expert Guide to Landing Interviews & Influencing Audiences with Mischa Zvegintzov

April 23, 2024 02:12 - 57 minutes - 52.7 MB

Summary In this conversation, Brent Peterson interviews Misha Zvagintsov, a podcasting pro, about influencer marketing and the power of podcasts. Misha shares his passion for podcasting and how he helps entrepreneurs land guest spots on popular shows. They discuss the value of being a guest on podcasts, even smaller ones, and the importance of clear and not clever branding. Misha also talks about his own podcast, the Table Rush Talk Show, and the rebirth moments that led him to sta...

Podcasting Power Plays: Landing Interviews & Influencing Audiences with Mischa Zvegintzov

April 23, 2024 02:12 - 57 minutes - 52.7 MB

Summary In this conversation, Brent Peterson interviews Misha Zvagintsov, a podcasting pro, about influencer marketing and the power of podcasts. Misha shares his passion for podcasting and how he helps entrepreneurs land guest spots on popular shows. They discuss the value of being a guest on podcasts, even smaller ones, and the importance of clear and not clever branding. Misha also talks about his own podcast, the Table Rush Talk Show, and the rebirth moments that led him to sta...

Revolutionizing Sweets: The Potential of Sweet Proteins with Ali Wing

April 20, 2024 20:22 - 31 minutes - 28.4 MB

Summary Ali Wing, CEO of OOBLI, discusses sweet proteins and their role in revolutionizing sweets and reducing sugar in our diets. Sweet proteins are derived from plants and berries and are designed to trick our taste buds into thinking they are sugar. They do not affect blood glucose levels or the gut microbiome, making them a healthier alternative to traditional sugar. OOBLI's products include sweet protein-powered chocolates and teas, which have significantly less added sugar co...

Expanding Your E-Commerce Reach Across Marketplaces with Ben Riggle

April 18, 2024 04:00 - 31 minutes - 29.2 MB

Summary Ben Riggle, the Managing Director for Channable, shares insights on expanding online presence across multiple marketplaces. He emphasizes the importance of diversifying sales channels beyond just Amazon and discusses strategies for optimizing product listings, managing campaigns, and finding growth opportunities. Riggle also highlights the challenges of managing product data and listings across different marketplaces and how Channable helps automate and optimize these proces...

Unlocking Massive Growth Through Marketing Alignment with Josh Gibson

April 16, 2024 01:17 - 25 minutes - 23.5 MB

Summary In this episode of Talk Commerce, Brent Peterson interviews Josh Gibson from the Sojourn Group. Josh discusses the rise of direct-to-consumer brands and the need for expertise in selling on marketplaces like Amazon, Walmart, and Target. He highlights the importance of listing optimization and the challenges of meeting marketplace requirements for shipping and fulfillment. Josh also emphasizes the value of diversifying across multiple marketplaces and the benefits of working...

Thriving in E-Commerce: Insider Secrets from ReferralCandy's Partnership Pro

April 13, 2024 07:35 - 31 minutes - 29 MB

Summary In this episode of Talk Commerce, Brent Peterson interviews Raul Galera, the Partnerships Lead at Referral Candy. They discuss various topics related to e-commerce, including the use of AI in content generation, the challenges of rising ad costs, the importance of organic SEO and customer needs vs. wants, the upcoming Black Friday and Cyber Monday sales events, and the value of partnerships in e-commerce. Raul emphasizes the need for brands to have a clear post-purchase pat...

Revolutionizing Loyalty: The Future of Rewards Programs with Lin Dai

April 09, 2024 06:59 - 32 minutes - 29.4 MB

Summary In this episode of Talk Commerce, Brent Peterson interviews Lin Dai, the CEO and co-founder of Super Logic, a next-generation rewards and loyalty platform. Lin shares his passion for points and miles and his interest in kitesurfing. The conversation focuses on the evolution of rewards programs, the value of loyalty, and the challenges faced by brands in managing points accounting liability. They also discuss the importance of engagement and personalization in rewards progra...

Unleashing Video Magic: Jeremy Toeman Shares His Secrets

April 06, 2024 00:06 - 32 minutes - 29.7 MB

Summary Jeremy Toeman, founder of AugX Labs, discusses the importance of video in today's market and the challenges that businesses face in creating video content. He highlights the high demand for video content and the lack of capacity for businesses to create it. To address this, AugX Labs aims to make video creation easier for businesses, particularly for marketing purposes. Jeremy emphasizes the need for businesses to embrace video and start creating content, even if it's not p...

Shading the Competition: Ecommerce Success Secrets with Joe Earley

April 02, 2024 17:21 - 29 minutes - 27 MB

Summary In this episode of Talk Commerce, Joe Early, the co-founder of Tifosi Optics, shares his insights on crafting customer journeys that dazzle and convert. Tifosi Optics is a leading sunglass manufacturer for the running and biking industry. Joe discusses the challenges of competing in a crowded market and the importance of staying on top of product trends. He also talks about the shift towards lifestyle-focused sunglasses and the growing popularity of pickleball. Joe emphasiz...

Navigating the Gig Economy with Brittany Brewer

March 30, 2024 04:42 - 25 minutes - 23.8 MB

Summary In this episode of Talk Commerce, Brent Peterson interviews Brittany Brewer, a freelancer and the Chief Operating Officer of FreeUp. They discuss the gig economy, hiring freelancers, and the importance of freelancing in the economy. Brittany explains how FreeUp differentiates itself from competitors and ensures the quality of freelancers through a rigorous vetting process. They also touch on the shift towards freelancing during economic downturns and the role of AI in freel...

Energizing Your Shopify Store: Shocking Insights from Ecommerce Mastermind Chase Clymer

March 29, 2024 14:18 - 17 minutes - 16.3 MB

Summary In this episode of Talk Commerce, Brent Peterson interviews Chase Clymer, an expert in all things Shopify. Chase discusses the most common mistakes that merchants make when setting up their Shopify stores. He highlights three main points: overinvesting in customizations before they're ready, making bad choices in the user experience (UX) of their store, and a lack of content or overall direction in building content. Chase emphasizes that merchants should focus on marketing ...

[Live from ShopTalk] the Challenges of Mid-Market: Insights from Jason Nyhus

March 26, 2024 02:12 - 27 minutes - 12.9 MB

Summary In this episode of Talk Commerce, Brent Peterson is joined by Jason Nyhus from Shopware and Vijay Golani from Evrig Solutions. They discuss the challenges faced by mid-market merchants, particularly the increasing costs as their sites get busier. They highlight the recent price increase by Shopify and how it affects merchants. They also delve into the complexities of B2B commerce and the limitations of cloud-only solutions. The conversation touches on the importance of cust...

Accelerating E-Commerce Success: Harnessing the Power of AI with Nils Jessen

March 24, 2024 13:53 - 41 minutes - 38.2 MB

Summary In this episode, Nils Jessen, the co-founder and CEO of Mabel AI, discusses the challenges of conversion tracking in e-commerce and how Mabel AI helps improve data quality and profitability for ad campaigns. He explains the importance of controlling data flow and training algorithms to align with business goals. Nils also highlights the impact of AI in marketing and the need for high-quality data to optimize ad platforms. He recommends focusing on the basics for new brands ...

Unraveling the Future with Fabric: The Composable Commerce Revolution with Mike Micucci

March 19, 2024 21:24 - 28 minutes - 26.1 MB

Summary The conversation covered various topics related to identifying principal themes and consolidating subtopics. The main takeaways include the importance of methodically reviewing conversations, identifying primary themes, and consolidating related subtopics. It is also important to form comprehensive takeaways and a summary that encapsulates the core topics discussed. Takeaways Methodically review conversations to identify principal themes. Consolidate related subtopics un...

Data Drives Growth: Bonsai CEO Matt Butler Live from eTail West

March 14, 2024 07:17 - 33 minutes - 15.5 MB

Summary In this episode, Matt Butler, CEO of Bonsai, discusses the importance of data in winning and the evolution of marketing measurement. He emphasizes the need for businesses to move beyond short-term wins and focus on long-term value. Matt also highlights the power of first-party data and the challenges faced by retailers in capturing and utilizing data. He predicts that in 2024, more merchants will prioritize data-driven decision-making. Overall, Matt is impressed with the eT...

Unlocking Your Most Valuable Marketing Asset: Customer Data Insights with Cary Lawrence

March 12, 2024 06:03 - 23 minutes - 10.9 MB

Summary Keri Lawrence, CEO of Decile, discusses the importance of leveraging customer data for personalized marketing campaigns. She highlights the platform's focus on first-party customer data and advanced analytics. With the impending demise of cookies, Decile is well-positioned to navigate the shift towards identity-based marketing. Lawrence emphasizes the need for personalization to reflect the merchant's voice and ensure an equal value exchange with customers. The platform ena...

Shopware live from eTail West with Jason Nyhus

March 05, 2024 23:58 - 26 minutes - 12.1 MB

Summary In this episode, Brent Peterson interviews Jason Nyhus, the General Manager of Shopware US. They discuss the background and culture of Shopware, the innovation and differentiation of the platform, the challenges of enterprise platforms and Shopware's focus on the mid-market, the power of open source and community in Shopware, the importance of serving the mid-market and providing value, Shopware's AI capabilities and driving innovation, the impact of pricing models on merch...

Unlocking Ecommerce Excellence: Insights & Innovations with Tim Bucciarelli

February 27, 2024 05:49 - 44 minutes - 40.7 MB

Summary In this episode, Tim Bucciarelli from Iron Plane discusses the differences between being a merchant and working at an agency, the reasons for diversifying e-commerce platforms, and the future of Magento Open Source, Adobe Commerce, and MageOS. He emphasizes the importance of communication and setting expectations with clients, as well as the need for a clear roadmap from Adobe. Tim also highlights the focus on ROI in 2024 and the role of community in the e-commerce industry...

The Social Media Balancing Act with Annie Schiffmann

February 20, 2024 05:05 - 32 minutes - 29.7 MB

Summary Annie Schiffman, CEO and founder of Downstage Media, discusses social media marketing and automation strategies. She emphasizes the importance of choosing the right social media platforms based on audience, workflow, and strengths. Schiffman also highlights the benefits of scheduling and automating social media content to save time and maintain a consistent presence. She provides insights into interacting and engaging on social media, as well as the importance of focusing o...

The Wizards Behind the Magic - Interview with eTail's Silver Anniversary Producers

February 12, 2024 09:05 - 34 minutes - 31.8 MB

Summary In this episode of Talk Commerce, Kristen Schoenstein and Elizabeth Robillard from eTail discuss the origins and evolution of the eTail event. They highlight the importance of staying relevant by conducting research and engaging with industry professionals. The speakers also discuss the challenges of event planning and the stress involved in organizing a successful conference. They emphasize the balance between content and networking, as well as the importance of inspiring ...

Marketplace Mastery: Crafting Online Magic with Niklas Halusa

February 06, 2024 02:46 - 36 minutes - 50.6 MB

Summary In this episode, Nicholas Halusa, CEO of Nautical Commerce, discusses the concept of marketplaces and the benefits of starting one. He explains that a marketplace is a platform where multiple vendors can sell their products, offering a breadth and depth of catalog that individual businesses may not be able to provide. Nicholas differentiates between participating in a marketplace and running a marketplace, highlighting the role of a marketplace operator as a referee and org...

The Akeneo Factor: How Product Experiences Shape Retail's Future with Kristin Naragon

January 30, 2024 01:42 - 45 minutes - 62 MB

Summary In this episode, Kristin Naragon from Akeneo discusses the importance of product experience and the role of a Product Information Management (PIM) system in delivering a seamless and consistent customer experience. She highlights the impacts of implementing a product experience strategy, including increased sales, faster time to market, and improved employee satisfaction. Kristin also explores the integration of AI in PIM workflows and the need for human intervention to ens...

Sales Insights Unboxed with Allon Massil

January 23, 2024 02:00 - 26 minutes - 24.7 MB

Summary In this episode, Alon Massil, the founder of Datalix, discusses the importance of sales prospecting and the challenges faced in acquiring data for targeted marketing. He emphasizes the need for personalized and relevant messaging in cold emailing. Alon also explains how Datalix aims to solve these challenges by providing a platform that consolidates data from various sources and offers task prioritization and personalized messaging capabilities. He highlights the potential ...

What's Up with Magento Open-Source Part 2 with Matthias Schreiber

January 15, 2024 03:49 - 30 minutes - 41.6 MB

Summary for Episode 2: In the second part of our discussion with Mathias Schreiber, the focus shifts to the alignment of the three key entities in the Magento ecosystem: Magento Association, MageOS, and Adobe. Mathias explores the collaboration between these entities and how they collectively contribute to a productive and cohesive community. He discusses the future of Magento, the-domain of MageOS in its collaboration with Adobe, and the overall alignment of these entities for en...

What's Up with Magento Open-Source Part 1 with Matthias Schreiber

January 09, 2024 10:24 - 36 minutes - 49.7 MB

Summary for Episode 1: In this episode, Mathias Schreiber, the Executive Director of the Magento Association, delves into the recent changes in the Magento community and the challenges it faces. He highlights the critical role of collaboration and open source within the community and the ongoing efforts towards positive solutions. The conversation initially focuses on the Magento Association's strategies for addressing these challenges, engaging the community in collaboration, and ...

Transforming Sales with Spellbinding Strategies: A Chat with Irwin Hau

January 02, 2024 23:22 - 37 minutes - 51.2 MB

Summary In this episode, Erwin Howe, the founder of Chromatics, discusses his passion for magic and how it relates to marketing and sales. He emphasizes the importance of caring for customers, helping them, and educating them in the sales process. Erwin also introduces Conversion Cow, a tool that helps businesses improve their website conversions. He advises businesses to focus on the basics of website design and to prioritize customer needs and benefits. Erwin concludes with a sha...

The Urban Smokehouse Revolution with Andrew Buehler

December 31, 2023 07:46 - 32 minutes - 45.3 MB

Summary Andrew Buehler, CEO of Urban Smokehouse, shares his journey of starting a company that provides precooked barbecue foods. He discusses the challenges of urban living and the lack of access to traditional barbecue equipment and time. Andrew explains how Urban Smokehouse cooks barbecue foods the right way, vacuum seals them, and ships them nationwide for convenient reheating. He talks about the crowdfunding process and the importance of market fit. Andrew also discusses the l...

The Email Marketing Masterclass with Israa Alrawi

December 28, 2023 20:54 - 38 minutes - 52.7 MB

In this episode, Isra Arawi, an email marketing specialist, discusses the importance of email marketing and deliverability. She emphasizes that an email list is the only asset a business truly owns and recommends protecting it by regularly downloading and saving it. Isra also provides tips for effective email collection, nurturing and segmenting email lists, managing unsubscribes and spam rates, and tracking key metrics. She advises businesses to choose an email marketing platform b...

Lucrative Launch Pad: Converting Readers into Revenue with Morgan Gist MacDonald

December 26, 2023 06:00 - 50 minutes - 45.9 MB

In this episode, Brent interviews Morgan Gist MacDonald, the CEO and founder of Paper Raven Books, about the importance of writing a book for entrepreneurs. They discuss the process of writing a book, including identifying the scope and topic, and navigating the book funnel. Morgan emphasizes the need to consider the reader's perspective and the relevance and timeliness of the book. She also shares insights on monetizing a book and the different types of nonfiction books. The convers...

Unleashing the Retail Revolution: Data Analytics and Streamlining Processes with Erica Guider

December 19, 2023 06:00 - 32 minutes - 29.4 MB

Takeaways Data analytics is important for businesses of all sizes to make informed decisions. Using an analytics tool can save time and money compared to building one in-house. Unified data from different platforms provides accurate and readable information for analysis. AI tools can help with predictive analytics and provide quick answers to specific questions. Strategies for the upcoming quarter include focusing on sell-through and right-sizing inventory. Chapters 00:00 In...

Unlock creativity, passion, and purpose with Kathryn Hastings

December 12, 2023 06:00 - 44 minutes - 40.9 MB

Here are the mentions with timestamps arranged by topic:   Wax Seals: Mention: Kay Collier's main focus in her business, creating and selling wax seals. Timestamp: 00:00:01   Antique Seals: Mention: Kay Collier collects and sells antique seals. Timestamp: 00:00:01   Catherine Hastings and Company: Mention: Kay Collier's business where she sells handmade seals and designs her own modern seals. Timestamp: 00:00:01   Free course on using antique seals: Mention: Kay Colli...

Unleashing the Power of SEO and Content Marketing with Ivan Palii

December 05, 2023 06:00 - 35 minutes - 32.1 MB

Tools, Websites, Links, Books, and Videos mentioned in the podcast episode: SEO Checker website: 00:02:30 YouTube: 00:09:39 TikTok: 00:09:39 Social networks: 00:09:39 Google Ads: 00:09:39 Facebook Ads: 00:09:39 Artificial intelligence in search engine results page: 00:09:39 Keyword research: Starting from ideas that are interesting for your audience and then optimizing the content to be liked by Google. (00:12:34) Content brief: Avoiding specific requirements and giving more freedo...

The Dropshipping Revolution: How to Stay Ahead of the Competition and Boost Sales with Lior Pozin

November 28, 2023 06:00 - 30 minutes - 27.7 MB

Topics: Ecommerce platforms for dropshipping: Autodesk: 00:00:13 eBay: 00:00:44 Shopify: 00:00:44 Amazon: 00:00:44 Etsy: 00:00:44 Social media platforms for organic advertising: TikTok: 00:03:33 Instagram Reels: 00:03:33 Additional mentions: Autodesk: 00:23:47 (description: a platform for dropshipping and ecommerce businesses) TikTok: 00:19:07 (description: social media platform for generating traffic and sales) Shopify: 00:17:53 (description: popular ecommerce platform...

Resale Revelation: How Brands Are Tapping Into Secondhand with Bianca Tarantowicz

November 21, 2023 06:00 - 36 minutes - 33.2 MB

https://www.recurate.com/

Smart Scaling Secrets from Disruptive Advertising's Jacob Baadsgaard

November 14, 2023 06:00 - 36 minutes - 33.3 MB

Mentions with timestamps: Disruptive Advertising - Performance marketing agency founded by Jacob Baadsgaard. Website Timestamp: 00:00:19 New Zealand - Jacob Baadsgaard took his oldest daughter on an adventure to New Zealand. Timestamp: Not mentioned Zone Two Cardio - Jacob Baadsgaard mentioned his passion for zone two cardio workouts. Timestamp: 00:01:17 Books - Jacob Baadsgaard mentioned listening to books during his cardio workouts. No specific book titles were mentioned. ...

Driving Multi-Channel Success with Laura Hanlon

November 07, 2023 06:00 - 41 minutes - 38.4 MB

Link to Pink Leopard website: https://www.pinkleopard.co.uk/ Link to Laura Hanlon's LinkedIn profile: https://www.linkedin.com/in/laurahanlon-pinkleopard/

How Bank-to-Bank Payments Could Transform Ecommerce with Eric Shoykhet

October 31, 2023 05:00 - 29 minutes - 27.2 MB

Visit https://link.money for more information Link Money provides a pay-by-bank platform that allows US merchants to accept direct payments from a customer's bank account. This saves merchants 60-80% on credit card processing fees. Interchange fees charged by card networks like Visa and Mastercard have been steadily rising, now costing merchants 2.5-3.5% per transaction. This significantly cuts into profit margins. Direct bank transfers are ubiquitous in many countries, but fragm...

The Art of Clienteling: Building Customer Loyalty with Casey Drake

October 24, 2023 05:00 - 40 minutes - 37.1 MB

https://endearhq.com/q4-shopify-psychobunny-endear https://www.youtube.com/@caseyfromendear

The evolving expectations of B2B buyers: A digital transformation imperative with Arno Ham

October 17, 2023 05:00 - 35 minutes - 32.1 MB

In this podcast episode, Arno Ham, the CTO of Sana Commerce, discusses his role at the company, his passion for technology, and the challenges of B2B e-commerce. He emphasizes the importance of direct integration with ERP systems and the need for digital transformation in B2B. Arno also shares insights on pricing complexities, customer relationships, and the changing expectations of younger business owners. He advises businesses to understand their B2B buyers' needs and to form a mul...

Surviving Remote Work: Insights and Strategies with Sharon Koifman

October 10, 2023 05:00 - 33 minutes - 30.6 MB

https://www.linkedin.com/in/distantj/

From Amazon to Everywhere: Navigating the Multichannel Landscape with Jamin Arvig

October 03, 2023 05:00 - 35 minutes - 32.7 MB

https://page.aicommerce.com/free-amazon-listings-optimization-audit

Staying Connected to Customers | The Endear Partner Corner with Jason Sidana

September 26, 2023 05:00 - 39 minutes - 35.9 MB

Introducing the Partner Corner, featuring Endear. Brent introduces Jason Sidana, Chief Growth Officer at MaxBurst, and Madeleine Anderson, Partner Manager at Endear. Jason discusses his company's holistic approach when working with clients and the importance of partnering with other companies to provide comprehensive solutions. He also shares his realization of using sales staff for marketing purposes and the value of staying connected to the end consumer. Madeleine emphasizes the m...

Unleashing the Power of AI: Wix's Game-Changing Website Creation Tool with Oren Inditzky

September 19, 2023 05:00 - 36 minutes - 33.5 MB

Mentions with timestamps: Topic: Wix and related tools Wix: throughout the episode Wix Ecommerce: throughout the episode Wix Editor: throughout the episode Wix App Market: throughout the episode Topic: AI tools Generative AI: 00:08:45 Machine Learning: 00:08:45 Wix AI Text Creator: 00:08:45 Topic: Other tools and features Third party apps integration in checkout: 00:12:12 Product recommendation for cross-selling and upselling: 00:12:34 AI-generated website creation (upc...

The importance of email deliverability and engagement. with Jessica Totillo Coster

September 12, 2023 05:00 - 38 minutes - 35.5 MB

If two witches watched two watches, which witch would watch which watch? Each witch would watch which watch belonged to which witch’s wrist.

Revolutionizing Security Compliance: The Strike Graph Story with Justin Beals

September 05, 2023 05:00 - 37 minutes - 34 MB

Mentions with timestamps: Strike Graph: 00:00:01 Lake Minnetonka Sailing School: 00:01:09 PCI Compliance: 00:02:16 Introduction of Justin Beals: 00:00:01 Justin's passion for sailing and skateboarding: 00:01:09 Joke about a giant duck at a fancy restaurant: 00:02:16 Discussion about starting Strike Graph and entrepreneurship: 00:03:24 Explanation of VC-backed startups and funding rounds: 00:05:44 Discussion about revenue and valuation in startups: 00:08:21 Mention of overv...

Solving the complexities of traditional infrastructure with composable and headless architecture with Chris Bach

August 29, 2023 05:00 - 36 minutes - 33.2 MB

In the podcast Talk Commerce, Brent Peterson talks to Chris Bach, the co-founder of Netlify, a platform that helps developers build dynamic websites, e-commerce stores, and applications. In their discussion, they dive into the concept of headless and composable architecture, emphasizing its benefits. Chris explains that headless architecture allows the front-end of a website to run independently but simultaneously access its back-end systems. In terms of composable architecture, it's...

Socks with a Mission: An Interview with Michael Mader of Hippy Feet

August 22, 2023 05:00 - 47 minutes - 43.6 MB

https://hippyfeet.com/

Shaping the Digital Landscape with Lauren Schwartz: Insights from The Frontier of E-commerce

August 20, 2023 13:50 - 26 minutes - 24.5 MB

In this episode hosted by Brent Peterson, guest Lauren Schwartz, CEO and Founder of the Loft325 Creative Agency, discusses her role in helping e-commerce brands grow their revenue through refined creative execution, paid social campaigns, organic social, and email marketing. The detailed conversation revolves around several topics, including the importance of TikTok in e-commerce, advice on content creation, thoughts on the potential ban of TikTok, the resurgence of Snapchat and the ...

Mastering the Post-Purchase Journey: Transforming Returns into Rewards with Tobi Buxhoidt

August 15, 2023 05:00 - 32 minutes - 29.5 MB

In this insightful episode of Talk Commerce, Brent Peterson invites Tobi Buxhoidt, the co-founder of ParcelLab, a leading Operations Experience Management platform. Boasting a rich background in logistical operations and a passion for streamlining customer experience, Tobi shares forward-thinking insights on the role of post-sales customer interactions in brand success. Born in Germany and based out of Boston, Tobi describes how ParcelLab operates on an international scale with seve...

Unlocking Ecommerce Success: A Deep Dive with John Lunn of Gr4vy

August 08, 2023 05:00 - 22 minutes - 21 MB

https://www.linkedin.com/in/johnclunn/

Twitter Mentions

@nikhamilton 1 Episode
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@groupbyinc 1 Episode