012 The Journey Of A McDonalds Girl with Jill Raff
Shower Epiphanies
English - February 27, 2019 10:00 - 48 minutes - 88.8 MB - ★★★★★ - 806 ratingsSelf-Improvement Education Health & Fitness Mental Health artcostello expectation expectationphilosophy expectationtherapy positiveexpectation selfcare Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
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At the end of the day, business is all about serving your customers and being good at it. Jill Raff, CEO and Founder of The Jill Raff Group and an experienced customer experience strategist, shares her journey and passion for customer service as she lets us in on her customer experience transformation process. Growing up in the McDonalds family from age seven, she learned the results of quality, service, cleanliness, and value and that the common ingredient for success was outstanding customer experience. Even as the world seems so detached of human connection with everything automated, business should recognize that customers are people first, and Jill tells us more about it.
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