SAP and Enterprise Trends Podcasts from Jon Reed (@jonerp) of diginomica.com
314 episodes - English - Latest episode: 22 days ago - ★★★★★ - 9 ratingsFree spirited, old school podcasts on all things enterprise with Jon Reed of diginomica.com, along with troublemakers and/or special guests. This feed includes live recordings from the road, as well as interviews for diginomica.com and debates on the future of the enterprise. Frequent topics include the impact of cloud, mobile, in-memory (including HANA), and analytics on the enterprise - but with an eye towards customer realities and genuine skills needs. Guests are free to call BS on Jon, and each other - a dash of enterprise humor is always welcome.
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Episodes
Hashing out the SAP TechEd keynotes - first reactions with Matthias Steiner
November 21, 2021 09:29 - 50 minutes - 40.7 MBAt past SAP TechEds, Matthias Steiner and I would typically have spirited bar conversations, or yell at each other on the patio about the keynotes. For SAP TechEd 2021, thanks to Neptune Software's podcast series, we have an informal online version of the same. These are our initial reactions only, taped right after the day two developer keynote. Amongst the topics covered: SAP cloud adoption and RISE, low-code and no-code, role of smaller SAP partners, and of course the free tier developer ...
Crossing the enterprise buyer chasm - A live chat with Gartner's Hank Barnes
November 14, 2021 09:46 - 1 hour - 50.8 MBHere we go - continuing with my "blogs that matter" editions of the hits/misses interactive video show, I'll be diving into the recent milestone blogs Gartner's Hank Barnes has published on enterprise buyers, via his own dialogue with Geoffrey Moore ("Crossing the Chasm"). Barnes and I will also revisit our debate on how informed today's enterprise buyer actually is, and how customers can make better buying decisions (or not). Bring your sharpest questions for the free for all chat, this wil...
Customer success debunked and rebooted - a live talk about the role of service providers and SIs - with Josh Greenbaum and Bonnie Duncan Tinder
November 14, 2021 08:42 - 1 hour - 56.1 MBYep, on this edition of Enterprise hits/misses radio, Josh Greenbaum and I will settle our differences on customer success. Bonnie Duncan Tinder of Raven Intel will join us to reveal her latest research on the problematic role of professional services partners in customer success initiatives. Join us for this live discussion and yes, your comments will be a big part of this. We'll hash out the problems and shine the light on those getting it done the right way. Reference post: Attention ven...
Death to all silos - debating the customer-first enterprise, with Josh Greenbaum and Hyoun Park
October 10, 2021 20:51 - 1 hour - 51.9 MBJosh Greenbaum issued a scorching blog post, "Death to all silos!" It's a tour de force of enterprise possibilities - and shortcomings. In our usual no-holds-barred interactive manner, we're going to get to the bottom of this post - including practical actions for customers, vendors, and SIs. BONUS: At the 40:00 mark, Hyoun Park makes his hits/misses video show debut with a terrific guest appearance that helps us assess remote work silos, and get to the core of how companies can act on Josh's...
Getting hybrid (and virtual) events right - with Paul Richards, hybrid event pioneer
October 10, 2021 19:29 - 58 minutes - 46.7 MBHybrid events aren't nearly what they could be - and here's someone who can help us change that. Yes! Enterprise hits and misses video show is back, and with a doozey. Paul Richards, huge influence on my thinking on hybrid events, will join us for an interactive session. Richards is the Director of Marketing for HuddleCamHD, https://huddlecamhd.com/pro/. He'll share how he pioneered hybrid events, talk about how to put on a good one, and we'll even get into production values as he has one of ...
The do's and dont's of transformation work - counting it down with John Belden of UpperEdge
August 08, 2021 16:11 - 1 hour - 51.3 MBThe Enterprise hits and misses video show returns with a much-anticipated guest, John Belden of Upper Edge. Belden has outspoken field views on transformation - what works and where companies go wrong. We'll count them down and, as usual, field plenty of audience questions along the way. In a hits/misses exclusive, Belden also reveals new research on what leads to SI value erosion - a key obstacle to successful projects. If you believe in unfiltered/unsponsored enterprise content, consider ...
Talking impact of data privacy, the art of enterprise video, and more - with Brent Leary
August 08, 2021 15:59 - 53 minutes - 43.2 MBYep, this is part two of the crossover show between my guest Brent Leary's show and my hits/mises video blowout. Brent will take data privacy, and what the data is showing re: enterprise data privacy. Since it's crossover time we'll also pick up on our hybrid events and video discussion, since Brent is the enterprise video master over on his "A few good minutes" show and more.
Beware of Legacy SaaS - a look behind the debate
August 08, 2021 15:44 - 1 hour - 52.6 MB"The dangers of legacy SaaS" is a concept I have under development. Here's where Brian and I may differ - and why I brought up the problem of "legacy SaaS" in the first place. Yep, this is a solo flight from me, presenting my Legacy SaaS methodology - but there are some vocal audience members for back and forth. Come join the chat and say your piece.
Bonnie Tinder on the gap between project success and mediocrity
June 06, 2021 11:09 - 1 hour - 53.8 MBYep, Bonnie Tinder of Raven Intel makes her triumphant return - and she brings fresh data on project success (or not), via her HCM cloud project research. Let's hash this out - as usual, bring your best questions and astute observations :) This series is brought to you commercial-free by Jon Reed of http://www.diginomica.com. If you like the idea of unfiltered, non-commercial enterprise content, consider giving this a nice rating so Jon can beat the commercialized crud in the search algorith...
CRM buzzword destruction and deconstruction - with Thomas Wieberneit
June 06, 2021 11:02 - 1 hour - 54.4 MBIn this "blogs that matter" edition of hits/misses video, we'll dig into several of CX gadfly Thomas Wieberneit's notable blog posts. Join this free-for-all as we talk about how NOT to manage your customer journeys, why we DON'T want a 360 degree view of the customer, and why "ecosystems" are not what they appear. Sound like fun? This series is brought to you commercial-free by Jon Reed of http://www.diginomica.com.
Is legacy SaaS a thing? Debating the SaaS 1.0 to 2.0 model and why it matters to customers
June 06, 2021 10:50 - 1 hour - 51.3 MBIs legacy SaaS a real thing? Join the debate as returning champ Brian Sommer riffs on Jon's argument with a SaaS 1.0 to SaaS 2.0 slide deck banter. Where are vendors getting stuck? And why does this matter to customers? Bring your sharp questions and BS filters as usual - this is the usual jugular participation Friday show. Note: to see the slides, check the video replay at youtube.com/jonathanwreed.
CX blogs/rants/beefs, and getting customer data right, with Nicole France and Liz Miller
April 25, 2021 10:47 - 1 hour - 60.6 MBThis Friday, Constellation's Nicole France and Liz Miller will crash my Enterprise hits/misses video show together. Join this audience participation free-for-all, which will kick off with discussion of Nicole's lightning rod blog post, It’s Time to Set the Record Straight on Customer Data Terminology. Can we get customer data right? Will cookieless life confound marketing teams, or compel organizations to (finally) adopt white hat tactcis to earn trust? Will this dynamic duo take over the sh...
Getting off of Legacy Mountain - obstacles to enterprise tranformation, with Maureen Blandford
April 25, 2021 10:44 - 1 hour - 48.9 MBJoin us for this action-packed free-for-all with the always-frank, buzzword-allergic Maureen Blandford. She'll be counting down her top reasons you will (or won't) transform - and how to bridge that gap. We'll talk about the deep need for change in sales/marketing, and, she may even share a special announcement or two.
The problem of extreme heterogeneity in the enterprise - with Josh Greenbaum
April 25, 2021 10:42 - 51 minutes - 41.8 MBJoin for an all-in chat with Josh Greenbaum on his longstanding case for "extreme heterogeneity." And that gap between what vendors dream about (account control) versus what customers really need. And how so-called "customer success" initiatives trip on this, or not. Josh also kicks off the "blogs that matter" theme debut for the show...
Breaking news - Quadrants and Waves are challenged by upstart vendor evaluator
April 25, 2021 10:39 - 10 minutes - 8.62 MBIn this April Fools edition - Brian Sommer and I used to criticize vendor ranking and evaluation firms. No longer - there's gold in them thar hills, and we're getting our piece. There's a role for you here too. Join us as we unveil a unique proprietary system to unlock the keys to successful enterprise software projects, powered by an algorithm that has intimidated even the most experienced data scientists we've shown it to. Note: you can check the slides from this one, including the trapez...
Escaping the SaaS lock-in blues - discussing cloud project results with Adam Mansfield of UpperEdge
March 28, 2021 06:45 - 1 hour - 52 MBThis should be a good one, as Adam Mansfield counts down his top tips for cloud vendor negotiation, as we peel back the hype on SaaS software. Time to dig into how to achieve project success with cloud vendors - and the obstacles in the way. Mansfield will field your questions- we'll also poke deserved fun at what drives cloud buyers crazy.
Revisiting The great cloud ERP benefits debate - what did we miss?
March 28, 2021 06:40 - 1 hour - 59.6 MBJon Reed of http://www.diginomica.com hashes out what he overlooked in the last episode with Brian Sommer deconstructing cloud ERP benefits. Time to hash out what we missed last week. Jon also shares how this stacks up with different models of enterprise transformation. SAP/HR expert Greg Robinette joins Jon later in the program to reflect on lessons from a major aerospace and defense ERP project.
Debating cloud ERP benefits, project meltdowns and more
March 28, 2021 06:35 - 1 hour - 70.4 MBReturning champ Brian Sommer rejoins the Enterprise hits and misses video show to talk cloud ERP project issues, benefits, and share project horror stories. Bring your questions and snarkitude. Note: if you want to see the slides as we talk through them, check the video replay at http://www.youtube.com/jonathanwreed.
Debating fresh data on hyper-personalization, CX, and content strategy - with Mathew Sweezey
February 28, 2021 09:27 - 1 hour - 55.4 MBMathew Sweezey has some of the most provocative and well-researched views on topics I riff on and critique frequently. What is his message on how marketing needs to change - and how we should be serving customers via outcomes, not (necessarily) "experiences"? Special thanks to Sweezey for stepping up and allowing me to press him into some challenging topics around the myths of AI, flaws in employee experience rhetoric, and B2B versus B2C. It was an intense and revealing convo, one where I ha...
Retail outlook - the highs and lows of retail in 2021, with Jake Knowles of BJSS
February 28, 2021 09:23 - 1 hour - 61.3 MBRetail analyst and consultant Jake Knowles of BJSS drops in for an interactive, audience-driven Q/A chat on the retail outlook for 2021. We'll take on retail debates like AI in retail, facial recognition and "employee experience" versus the Amazon approach to retail workers. Jake will share what he's learning from BJSS customers, what we've taken from the virtual NRF Big Show, and the challenges for retail transformation projects in 2021. Note - this podcast series is a labor of love, to do ...
Supply chain upheavals and modernization - what have we really learned? With Lora Cecere
February 28, 2021 09:21 - 1 hour - 50.5 MBSupply chains have been severely tested - but what have we learned? What does a modern supply chain look like? Is a predictive supply chain viable? No one has pushed into these issues more than SCM expert and outstanding enterprise blogger Lora Cecere. This open discussion promises to be a classic.
The great B2B hyper-personalization and content strategy debate
February 07, 2021 08:55 - 1 hour - 65.9 MBIn this audio-only edition of Jon's Enterprise hits and misses video show, Jon Reed of http://www.diginomica.com starts out on a solo flight rant/overview of his methods on B2B content strategy and critique of hyper-personalization. He hits on why this matters for individuals and enterprises. A key issue: marketing and sales need to change, and it's a culture problem more than a tech problem. 30 minutes in, returning champ Brian Sommer crashes the show to dig into the hilarious low points of...
Factory of the future showdown - with Brian Sommer
February 07, 2021 08:52 - 1 hour - 59.5 MBIn this audio-only version of Jon's Enterprise hits and misses radio show, Jon Reed is joined by champ Brian Sommer and unbridled audience chat - featuring diginomica colleague Den Howlett in dinner prep mode - as we try to get to the bottom of the factory of the future use case. We countdown the factory buzzword hype, talk supply chain disruptions, and discuss next steps manufacturers should be taking
HCM project success and failure - with Raven Intel's Bonnie Tinder
February 07, 2021 08:50 - 1 hour - 57 MBIn this audio-only version of Jon's Enterprise hits and misses video show, Jon puts Raven Intel's Bonnie Tinder on the hot seat to reveal her data on HR transformations in 2020 - what worked and what didn't. We'll countdown the top HCM project mistakes - and the characteristics of a successful HCM project. As usual, audience questions will carry the day.
Live countdown chat - top five enterprise project mistakes and tips, with Sommer and Wieberneit
December 22, 2020 03:22 - 1 hour - 78.7 MBThe audience peppered Jon with questions on this edition of Enterprise hits and misses radio, his last show of the year - as he count down the worst project mistakes and shares the use case methodology he uses on diginomica. SHOW DISRUPTION: about 30 minutes in, Jon is joined by Brian Sommer and then Thomas Wieberneit. These practitioners also share their top enterprise software project lessons and mistakes, while fielding questions and acerbic commentary from the likes of Den Howlett, Mark ...
Enterprise IoT projects and misconceptions - a free for all chat with Mrinal Wadhwa
December 13, 2020 15:12 - 1 hour - 66.5 MBNext up on the Enterprise hits and misses video show, we'll countdown top IoT project misconceptions and project lessons with Mrinal Wadhwa, CTO and Head of Product, Ockam.io. You'll be able to pepper Mrinal with questions as we go, as many of you know he is always bringing new ideas and important takes. (This is the audio replay of the show, you can see the video replay at youtube.com/jonathanwreed).
AI, next-gen projects, leadership and more - with Vijay Vijayasankar
December 13, 2020 15:10 - 1 hour - 73 MBJoin our Enterprise hits and misses video show - a free-for-all, participatory chat and countdown with Vijay Vijayasankar. We'll countdown his favorite all time blog posts and we'll mock the worst predictions for 2021. (This is the audio replay of the show, you can see the video replay at youtube.com/jonathanwreed).
HR tech blowout - overhyped buzzwords vs better projects - with Brian Sommer
November 22, 2020 10:27 - 1 hour - 56.8 MBBrian Sommer makes his triumphant return to Enterprise hits and misses radio, as we count down overhyped HR tech buzzwords and field audience questions on HR projects and the future of work. Note: you can see the video version of this at youtube.com/jonathanwreed.
Talking CX problems and projects - with Nicole France
November 22, 2020 10:25 - 1 hour - 54.4 MBLet's hear Nicole's take on successful CX projects - and the buzzwords she hates. In this edition of Enterprise Hits and Misses radio, Jon also unveils a new format he'll use frequently - the whiffs and picks countdown. Plenty of audience questions factor into this one. Note: you can see the video version of this at youtube.com/jonathanwreed
Jon Reed - enterprise AMA on AI skills impact - career success strategies amidst adversity
November 22, 2020 10:23 - 1 hour - 58.1 MBLet's do a Friday free-for-all on skills development, especially the impact of AI and automation. Jon fields all your questions in the hot seat and share highlights of his prior thinking and research.
Enterprise hits and misses radio reboot - talking the art of video with Brent Leary
November 22, 2020 09:47 - 34 minutes - 27.5 MBIn Jon's video and podcast reboot, he talks to the man partially responsible. Brent Leary is a trailblazer in enterprise video and a driving force behind CRM Playaz. How does he pull off large scale events? Interactive chats? Let's chat him up..
The new rules of ERP - and virtual events. A wake-up call with Brian Sommer
May 25, 2020 06:19 - 32 minutes - 26.3 MBIn this thirty-minute podcast, Jon and Brian triumph over their last podcast's sound quality and compare notes on the new rules of enterprise software. Brian warns ERP vendors of the pitfalls of squeezing revenue with hardball tactics. Jon shares enterprise weaknesses on integration that could come back to haunt cloud-happy vendors. The guys grill vendors on their subpar virtual events, but also share success stories from vendors that are delivering for customers.
How should enterprises respond to disrupted markets? IT spending data in the Coronavirus era
May 09, 2020 07:51 - 15 minutes - 12.5 MBDuring this 15 minute podcast, Jon Reed is rejoined by podcast compadre Brian Sommer to hash out early IT spending data and first reactions to the economic impact of COVID-19. The guys talk about comparisons with past recessions, and how CFOS and CIOs are likely to respond. Fresh IT spending data from TrustRadius is considered, along with industry impacts. Note - given that the recording quality of this Zoom session was not ideal, we've cut kept this podcast to 15 minutes, but may release an...
Solving the problem of IoT security - Ockam's open source IoT community challenge, with Mrinal Wadhwa
February 10, 2020 02:19 - 57 minutes - 46 MBThe vexing problem of IoT security is slowing IoT adoption and creating waves of sensational headlines, from insecure smart homes to industrial IoT concerns. Mrinal Wadhwa and his team at Ockam has an ambitious plan to address this, but how? Via open source for one. As a follow up to last year's dignomica podcast with Ockam and Den Howlett, this new podcast shares how Wadhwa's thinking has evolved. In a nutshell: "Decoupling the secure channel protocol from the transport layer protocols remo...
NRF 2020 "Big Show" part two - retail’s highs, lows, and upstarts to watch
January 26, 2020 14:53 - 20 minutes - 16.3 MBContinuing with their NRF 2020 on-site retail review, Jake Knowles of BJSS and Jon Reed of diginomica.com share their show highs and lows. They also talk about some retail upstarts to watch - and how some of the less glamorous innovations in logistical areas like last-mile delivery could prove crucial as retailers try to differentiate against Amazon. Jon talks about his debate with the CEO of Happy or Not, and Knowles weighs in on the missing link in Retail CX - the happy and empowered store...
NRF 2020 retail review - separating the use cases from tech hype with Jake Knowles of BJSS
January 19, 2020 09:23 - 21 minutes - 17 MBLive from NRF 2020, Jake Knowles of BJSS makes his debut on Jon's diginomica podcast with part one of their review of NRF's "Big Show." The guys hit on the big questions of the show, including retailers' determination make their storefronts and competitive edge again. They react to some key retail stats from Salesforce, Adobe and others on the surge of mobile commerce and BOPIS (buy online, pick up in store). Knowles shares the high points from his moderated panel with four global retailers ...
Revenue recognition in focus - progress and obstacles with Kent Bettisworth
December 09, 2019 01:00 - 18 minutes - 15.3 MBAfter their prior podcast from Controlling 2019 on Robotic Process Automation (RPA), Jon and Kent Bettisworth move into his views on revenue recognition. How much progress have SAP/ERP customers made? What are the obstacles still ahead? They also discuss the latest regulatory timelines, and how SAP customers are approaching RAR (SAP's revenue recognition functionality). The guys hash out what Kent learned on the ground at this year's show. Before wrapping, they also discuss the degree of S/4...
Debating enterprise blockchains at #CCE19 - use cases and criticism with Steve Wilson
November 17, 2019 12:12 - 34 minutes - 27.5 MBPicking up after their podcast on the future of identity, Jon gets into blockchain with noted enterprise blockchain critic Steve Wilson. Live from Constellation Connected Enterprise 2019, Jon and Steve talk about the peak of blockchain hype in 2016, and how his views have evolved since his notorious 2016 post, Blockchain: almost everything you read is wrong. The guys cover the issues with enterprise blockchains, from industry use cases to immutability to the viability of consensus. Jon also ...
Forget data-driven - we must be insight driven. Tricia Wang deconstructs big data and CX at #CCE2019
November 12, 2019 11:27 - 39 minutes - 31.5 MBAfter several years of misadventures, Jon finally gets Tricia Wang of Sudden Compass in the podcast hot seat at Constellation Connected Enterprise 2019. After hitting on show highlights, the two dive into Wang's outspoken views on the failure of big data, the profound limitations of quantifiable data, and why an ethnographic pursuit of data is the missing link. Wang and Reed turns their attention to the overhyped CX market, hitting on the problematic gap between being "data-driven" and insig...
Grappling with identity management in the era of data brokers - a #CCE19 podcast with Constellation's Steve Wilson
November 10, 2019 14:10 - 21 minutes - 17.7 MBIn the first of his two part podcast series with Constellation's Steve Wilson, Jon asks Steve to explain the thinking behind his provocative blog post, Identity is dead. That leads into a discussion of the problem of regulating data brokers, and the ongoing issue with identity management in the enterprise. Steve critiques new approaches, including facial recognition. This discussion sets up a soon-to-be-released part two, on Steve's skeptical take on enterprise blockchains. At Steve says, "W...
The convergence of auditing and… RPA? Kent Bettisworth’s view from SAP Controlling 2019
October 11, 2019 07:23 - 23 minutes - 19.2 MBLive from Controlling 2019, Jon talks with Kent Bettisworth, expert SAP consultant, about the research he's done into the relevance of robotic process automation (RPA) for auditors. Kent explains the RPA use cases that are emerging, but also the risk and downsides of RPA, and the problem auditors have with "black boxes." This topic is relevant to RPA or AI/ML projects who must also get past the risk/compliance/security threshold of the auditing team. Kent grounded his research in SAP's appro...
SAP IT - business alignment in a cloud world - with Barb Rojas of the Discovery Channel
October 09, 2019 05:23 - 20 minutes - 16.4 MBAfter her customer keynote at SAP Controlling 2019, Barb Rojas of the Discovery Channel gives listeners her view on IT - business alignment in the cloud era. How do you balance business enthusiasm for cloud with proper governance? How do you drive/support business change in an SAP environment? Jon also asks Barb about how her Discovery Communications teams approaches robotic process automation, as well as Tier 2 ERP during Discovery's global expansions. They also take analytics challenges as...
Serving the modern buyer, part two - how do we reduce troubled projects and buying complexity?
July 30, 2019 00:33 - 23 minutes - 19.4 MBIn part two of their talk on the dilemmas of the modern enterprise buyer, Jon Reed and Hank Barnes of Gartner dive right into Barnes' latest research on reaching enterprise buyers, and the strengths and flaws of reaching buyers with content. Other surprising Gartner data is discussed, including the surprising role of vendor responsiveness and why that is overlooked. The guys also hit on peer reviews and the problem of attempting to game buyers with positive reviews. The conversation is frame...
Hashing the dilemmas of the modern enterprise buyer, part 1 - with Hank Barnes of Gartner
July 07, 2019 21:07 - 25 minutes - 20.7 MBIn part one of his first-ever podcast with Hank Barnes of Gartner, Reed and Barnes revisit their multi-year dialogue on the dilemmas of the modern enterprise buyer. Barnes has fresh research on modern buyers, including unsettling updates on project failures and buyer complacency. He also has fresh buzzwords for Jon to call out and break down, including "continuous buying" and "continuous customer behaviors." The guys also debate just how informed the modern buyer is, with Barnes landing on t...
Putting digital transformation and cloud to the test - a chat with Belden and Mansfield of UpperEdge
June 17, 2019 00:06 - 45 minutes - 36.8 MBDuring Jon's latest trip to Boston, he crashed the new offices of UpperEdge, an independent enterprise and IT advisory firm with strong views on the potent topics of digital transformation and getting value of out cloud. During this unscripted, 45 minute dialogue, Jon talks with UpperEdge's John Belden and Adam Mansfield about the problem of digital transformation in the real world. The guys shift into cloud issues, and why customers are wary that SaaS can be just another form of lock-in, wi...
Getting digital with impact - Brian Sommer on how to put his book to use on project sites
May 18, 2019 22:54 - 36 minutes - 29.3 MBAs PowerPlex 2019 - the Plex Manufacturing Cloud user conference - kicks off, Jon Reed and Brian Sommer claim a quiet spot for an in-depth talk on why he finally wrote a book - Digital with Impact. After pressing Brian on why he entered the overhyped book area of digital transformation, Jon and Brian turn their attention to the exercises in the book. What has Brian learned by using these these exercises on project sites? How can you use Digital with Impact as a workbook to spur the cultural ...
Sapphire Now 2019 in Review - with Dick Hirsch
May 10, 2019 13:34 - 34 minutes - 28 MBTaping outside this year with a fountain percolating behind them, Jon Reed of diginomica talks with Dick Hirsch about why Sapphire Now felt different this year. Hirsch talks about SAP's changing views on the cloud and their relationship with hyperscalers like AWS, Google Cloud and Azure. The guys hit on some big themes of a show with little hard news but many big storylines, from the impact of Qualtrics to why integration and master data are becoming huge topics for SAP its user groups. Issu...
IT in the DevOps - Agile era - a chat with Joe McKendrick
March 17, 2019 07:55 - 22 minutes - 17.9 MBDuring this first-ever sit down with Joe McKendrick, live from the MariaDB user conference, Jon talks with Joe about his recent articles on the impact of DevOps, agile, and digital transformation on IT - and the obstacles in the path. The guys talk about Joe's recent ZDNet articles and why over-hyped technologies like AI and machine learning fall short without a concerted change effort. Jon keeps his potshots about ZDNet's autoplay videos to a minimum as the guys move into a discussion of th...
NRF 2019 - personalization and data obstacles with Joachim Klein of ThreeKit
January 19, 2019 18:30 - 27 minutes - 22.5 MBIn Jon's first ever podcast from NRF's retail "Big Show," Jon sits down with Joachim Klein of ThreeKit, where the two overcome NRF sounds to break down the key trends of the show, before the podcast is finally vanquished by a vacuum cleaner. The guys discuss the next-gen tech at the show, including robotics, facial recognition, and virtual fashion assistants, before digging into the problem of personalization and the opportunities retailers have if they can conquer their data problems. Klein...
Beyond IT project failure - Josh Greenbaum on how ProQ wants to change project outcomes
November 03, 2018 09:37 - 31 minutes - 25.2 MB"Up to 2/3 of all enterprise software projects fail to deliver their expected value. Will your project be one of them?" That's the basis for Jon's first-ever podcast with analyst and ProQ founder Josh Greenbaum. On some hidden bean bag chairs in the basement of SAP TechEd, the guys discuss the multiple ways that enterprise projects can fail or underperform, and why early interventions can change outcomes. Greenbaum explains why ProQ's approach, by providing a way of measuring teamwork and pr...