Talking CX problems and projects - with Nicole France

SAP and Enterprise Trends Podcasts from Jon Reed (@jonerp) of diginomica.com

English - November 22, 2020 10:25 - 1 hour - 54.4 MB - ★★★★★ - 9 ratings
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Previous Episode: Jon Reed - enterprise AMA on AI skills impact - career success strategies amidst adversity

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Let's hear Nicole's take on successful CX projects - and the buzzwords she hates. In this edition of Enterprise Hits and Misses radio, Jon also unveils a new format he'll use frequently - the whiffs and picks countdown. Plenty of audience questions factor into this one. Note: you can see the video version of this at youtube.com/jonathanwreed