Salon Owners Collective
396 episodes - English - Latest episode: 10 days ago - ★★★★★ - 39 ratingsWelcome to the Salon Owners Collective Podcast. Here at the Salon Owners Collective, we help Salon & Spa Owners Master their Inner Salon CEO by implementing a strategic framework to grow and scale their businesses.
We believe that in order to truly achieve Freedom & Profit, you must first fully step into your role as Salon CEO by following our actionable steps that will transform your business and your life.
After all- every single one of us has the ability to achieve incredible things, and life is too short to waste the opportunity to live your dream life!
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Episodes
5 Easy Ways to Generate Income into your Salon
July 09, 2020 21:00 - 23 minutes - 43.1 MBRecovering & Rebuilding your business, Post-Covid, will require you to carry out some Income Generating Activities (IGA). To really move the needle in your business and increase your sales income (and thus your profitability), you need to ensure you replace some of your 'client time' with training your team to serve clients well and giving them the best service. In my experience, the better you serve your clients the more they spend. Get these two things right, and you have a humming busin...
Why The Strength of Your Team Comes Down to You
June 28, 2020 21:00 - 27 minutes - 50.6 MBDo you sometimes feel like your team is disjointed, like you have this idea of what your perfect team looks like, and the reality is far from it… There isn’t a day that goes by that I don’t have a conversation about TEAM with a Salon Owner. Most of these conversations involve team problems, dramas and issues that seem never-ending! And I totally get it. When I owned my own Salon, I grew my team up to 30 people! But that doesn’t mean it was all sunshine and rainbows… There were many obsta...
My Opinion: To Specialise or NOT to Specialise?
June 22, 2020 21:00 - 27 minutes - 51.9 MB“Is it best to specialise in one area of hair or beauty… or try to appeal to a wider audience?” This is a question I get asked a lot. Whether it’s about hair or beauty, so many Owners that I know often feel torn between what I call ‘niching down’, or instead trying to appeal to more people. And I know how you feel! You often feel like you don’t want to narrow down your options… because that seems counter-intuitive, right?! But then again, you see so many other Salons & Spas out there tar...
The Secrets to Cultivating an Amazing Team Culture
June 19, 2020 21:00 - 45 minutes - 84.2 MBIf McDonald’s has Burgers, then we, in the Hair & Beauty Industry, have teams. You’re probably thinking something like… “what the heck does that mean?!” Well, what it means is that the Hair & Beauty business model we all work in, revolves around humans. If you think about it, what we sell is time, human time… that’s where it all starts! I actually like to think of it like this: as CEOs, our team are actually our clients. How we nurture & treat our teams will be reflected in how our teams...
Employ a Rockstar Team with Attention Grabbing Ads
June 15, 2020 21:00 - 29 minutes - 55 MBThe key to hiring your ideal team in 2020 is simple: it’s just like dating. Sounds crazy, right? I know what you mean. But in reality, the goal is the same: attracting people who will be perfect for you… and your business In this episode of the Salon Owners Collective Podcast, I’m chatting all about how to attract your ideal employees. There are 3 key steps to doing this. The first step is to capture the attention of potential employees, there are several things you must remember in order...
The 3 Things That Will Transform Your Marketing
June 02, 2020 21:00 - 33 minutes - 61.9 MBDo you feel confused about your Salon’s Marketing? When I talk to so many Salon Owners that I know about this topic, they often feel confused and lost! When I look to the reason why this is happening, 1 thing is abundantly clear to me… And that’s that they haven’t nailed the basics! When you see the big Hair & Beauty Industry Giants doing all these fancy things and having this massive success, you want to follow suit, right?! Of course you do! But it’s vital to remember that you first n...
How to Truly Build Your Salon Dream Team
May 26, 2020 20:00 - 29 minutes - 55.5 MBAre you tired of the constant turnover and the exhaust & expense of having to find and train new employees... only to have them leave a year later, if that? In this episode, I’m talking all about “team” and how to build one full of rockstar stylists who will not only be with you for the long haul but significantly contribute to your company culture and your bottom line. It’s time to stop the churn from behind the chair and create a team that will help dial down your stress and overwhelm s...
How to Increase Your Salon’s Retail Sales
May 20, 2020 20:00 - 31 minutes - 58.9 MBIt’s a delicate balance: You want to increase your Salon or Spa’s retail sales… but you don’t want to be too pushy or sound too ‘salesy’ to your clients. You want your team to push retail sales, but they struggle with what to say and what to sell… I know the struggle. Sometimes it feels like its an upward struggle to increase retail sales - you tell, you ask…you set incentives… but still no change In this episode, I’m chatting with Daniela. Daniela is a Spa Marketing and Retail Strategi...
An Honest Chat with Adam Ciaccia
May 09, 2020 20:00 - 44 minutes - 82.3 MBEven though so many Salons right now are still either closed or working minimised hours… There is more conversation going on within the Hair & Beauty Industry itself… than ever! With so many different opinions flying around, and some controversy surrounding the times we’re facing right now… the one thing that’s for sure is that we’re all experiencing this differently! In this episode, I’m chatting with Adam Ciaccia. Adam is a Multi Award-Winning Australian Hairstylist, YouTuber, Educator ...
Social Media: Why “Perfection” Is Overrated
May 05, 2020 20:00 - 39 minutes - 74 MBDo you ever feel the pressure to be ‘perfect’ on Social Media? You want to present yourself, your team & your Salon or Spa Brand in the most professional, polished way possible… In fact, you’re often so worried about being perfect that you struggle to ‘show up’ on Social Media at all! Newsflash: perfection is overrated! What is becoming more and more evident on Social Media is that ‘perfect’ just doesn’t work anymore! As the online landscape becomes more and more flooded with different b...
The Top 5 Books Every Business Owner Needs to Read
April 30, 2020 13:00 - 29 minutes - 54.7 MBAs Creative Entrepreneurs, we are often looking for ways to better ourselves & our business. We are independent by nature but love looking to others for inspiration & advice. Wouldn’t you agree?! I have been making this podcast for 3 years now, and over the course of that 3 years, I’ve had a lot of great books recommended by a lot of great guests who have been kind enough to join me! So in this episode, I want to share with you the top 5 recommended books from my Podcast guests over the ye...
The Keys to Managing & Understanding our Emotions
April 20, 2020 13:00 - 39 minutes - 72.5 MBThere is one main thing that keeps Salon Owners up all night. There are so many owners that I know who find this one thing the most stressful & challenging part of owning a business. Do you know what that 1 thing is? Humans! The nature of the Hair & Beauty industry is that we’re constantly surrounded by humans... or as you know them: your team. The stressful thing about managing the humans inside of your business is dealing with the different personalities, emotions, dramas and never-end...
How to Ensure Your Salon Re-Gains Momentum
April 15, 2020 13:00 - 55 minutes - 102 MBPreparing to go back to the salon is exciting... But it will require you to think about this carefully. In preparation, I want to give you a checklist of things to avoid and think about working through so you arrive, thrive and get things back on track sooner, than later. During this episode- which is a replay of a Facebook LIVE session- I will step you through phase 3 of "Survive to Thrive"- where you begin to thrive again & regain momentum! When all of this is over- and trust me it WILL...
Ways to Keep Team Culture & Engagement During This Time
April 14, 2020 13:00 - 53 minutes - 99.3 MBOne of the biggest struggles that Salon Owners I know are facing right now is with how to keep their teams engaged during this crazy time we are facing in the world. Is this a problem you’re facing? Whilst everyone’s situation is a little different right now, one thing’s for sure- that this is a time where your usual team culture & engagement could easily slip away. But you should not let this happen! In this episode, I'm joined by Salon Owner & Kevin Murphy Colour Master Janine Simon...
Say NO and Smash Your Goals
April 13, 2020 13:00 - 25 minutes - 47.1 MBThe difference between successful people and very successful people is that very successful people say ‘NO’ to almost everything. — Warren Buffett I remember when I didn’t know I should say ‘no’, or that I could say ‘no’ to things! It never crossed my mind to say ‘no’ or that I couldn’t fit it all in - I just kept going and adding more and more to my never-ending to-do list! And as a business owner and a mother, you get LOTS of requests… so you need to know your limits. Even during this c...
The Top 7 Things To Work On Right Now
April 01, 2020 13:00 - 27 minutes - 51.5 MBGiven the times we are facing… What I've realised, as so many Salon Owners I know have had to close their Salons or cut back hours, is that we need to try our very hardest to make the ‘best’ out of the ‘worst’. We have been forced to take a step back from working ‘in’ our businesses, which I see as a crucial opportunity to work ‘on’ your business instead. Fill your days, where you can, with productive activities that will continue to move the needle in your business, even if you can’t act...
From Survive to Thrive (during an unexpected & unpredictable time)
March 18, 2020 13:00 - 33 minutes - 30.7 MBWe want to help you out during a time that can feel stressful and overwhelming. The implications a pandemic can have on not only your health, but also your business, your team and your clients may have been unexpected... but we're all in this together. We cannot predict how this is going to pan out, but we can prepare for the worst, then get on and hope for the best! Move forward pro-actively and lower anxiety by reducing re-activity. This is the time to step up as the leader in your bus...
Market Your Business the Right Way
March 11, 2020 13:00 - 23 minutes - 32.8 MBMarketing. It’s one of those words that makes so many Salon Owners that I know groan when they hear it… We all know we should be doing it, and we all know there are some people doing it better than us. I personally know so many Business Owners who constantly feel frustrated with their Marketing progress… or lack thereof! Like… why can’t I just have 200,000 followers already?! Well, that’s because there’s no one right answer to marketing. ...but there are some things that will help. Ads-...
The 1 Word That Changes Everything
March 09, 2020 13:00 - 29 minutes - 40 MBThere is 1 thing that over time truly grows and scales a business - it’s the only thing that really does. Do you know what that 1 thing is? As creative entrepreneurs, we are hardwired for change and new shiny objects - we are driven, adaptable and we love change and to create new exciting things. Essentially, we know how to make shite happen when we need to, and it’s skills like these that make us great business owners. But the thing is, that when we start to grow a business and scale a ...
Sharon Blain’s Secrets to Salon Success
March 03, 2020 13:00 - 44 minutes - 61 MBAt the end of the day, success is the goal for us all. Am I right?! Don’t get me wrong- success looks different for everyone. But in the Salon Industry there are some success stories that are known by so many- you know, the kind of success that’s we all undeniably aspire to achieve. One of those success stories is Sharon Blain. Now if you haven’t heard of her, Sharon is an Industry legend- a Salon Owner Extraordinaire turned Industry Educator. In this episode, Sharon is going to sha...
The 5 Steps to Gain More Freedom in Your Life
February 26, 2020 13:00 - 23 minutes - 32.9 MBYou’ve put some massive plans together for this year… … and you’re just hoping that everything runs according to plan! Because, as most business owners know all too well: ambition can be overwhelming. In order to truly be ambitious and let those ambitions play out, we need a little freedom in our lives (and I'm not just talking about sitting on the beach- although that will come later!) I’m talking about freedom of time, space and mind to really move the needle in your business. Without ...
How to Lead Your Team to Success
February 18, 2020 13:00 - 37 minutes - 51.5 MBAs a business owner, you are automatically thrust into so many different roles- some you didn’t even know existed! But arguably the most essential role you fulfill is that of the Leader. No matter what your Leadership role looks like- whether it’s the Owner/Operator, the Manager or simply the CEO- leading a team, or a person, or even just your business as a whole, is something that’s important to get right. In this episode of the Salon Owners Collective Podcast, I’m joined by Joel Bouzaid...
Your Problems Are Not What You Think They Are
February 11, 2020 13:00 - 22 minutes - 31.4 MBAre you aware of the real root of your problems? Think about that one for a second. Whatever your problems may be, I believe that the real problem is not what you think it is. Because often the symptoms we see are not the root cause. In this episode, I'll be chatting all about the common misconceptions faced by Salon Owners when it comes to the problems they think they have. Recently, one of the Salon Owners I work with asked me “how do I know when I'm ready to take on another stylist.”...
Cut Your Time Spent on Social Media Marketing in Half
February 06, 2020 13:00 - 32 minutes - 44.9 MBFor something which is meant to be “insta-ntaneous”... Social Media can feel anything but that. I’ve seen this struggle faced by so many Salon Owners, that I've decided it’s time to offer up some hard & fast solutions once and for all, so you never have to feel stuck again, and so that Social Media can stop taking over more of your life than it needs to… The answer is actually pretty simple… 1 word, in fact! The idea is all about making less work for you, whilst still allowing you to p...
How to Give Your Client What They Really Need
February 02, 2020 13:00 - 36 minutes - 50.1 MB“So… what are we doing with your hair today?” This is one of the most common phrases heard in Hair Salons all across the world. It’s often the starting line of the consultation process that can either make or break a client’s experience. Why? Well, that’s because a thorough, detailed consultation is often overlooked in many Salons, which results in the client either only getting what they booked in for and not what they actually wanted or needed… or simply getting neither! I know so man...
Avoid These 3 Mistakes & Master Your Inner Salon CEO
January 26, 2020 13:00 - 1 hour - 136 MBLet's face it... we all make mistakes. And as Business Owners who ALSO have personal lives, it can sometimes feel like we're making a LOT of mistakes... and that there's a lot of pressure to be perfect! That's because it feels like there are so many people relying on us. Well, let me tell you: we're all human! And, luckily, I'm here to help you out by telling you how to avoid 3 of the most common mistakes made by Salon CEOs, and how to truly Master Your Inner Salon CEO. I’m going to cov...
Smash your Salon Sales with Confidence
January 20, 2020 04:00 - 41 minutes - 56.6 MBThe #4 LIVE session from my new Podclass Series… This episode is all about how to smash sales. Let’s face it: money makes the world go around. If you don’t’ earn money you can’t pay the rent You can’t buy the products You can’t pay your team and you can’t open and service your clients Like, in reality, you must be good at sales or your business just won’t thrive. For me, I’m not about making sleazy sales for the sake of it. BUT, I do know this to be true: Those with lower average cli...
How to be the “Best Boss” & Build a Rockstar Team
January 13, 2020 04:00 - 41 minutes - 56.6 MBWelcome to the 3rd Episode of my Master Your Inner Salon CEO Podclass series! This episode is all about how to be the best boss for your team, and how to build a Rockstar Team. You have chosen a team-based business. So you need to have a thriving team to grow… And for your team to thrive (make sales and reach targets), you need to have a culture that your team want to be in, stay in, and grow in.. for the long term. Because your team is your salon’s engine. So the problem is that if we d...
A Powerful Financial Framework to Grow your Salon
January 09, 2020 13:00 - 34 minutes - 47.7 MBThe SECOND episode of my Master Your Inner CEO Podclass Series STARTS NOW... This one's a goodie. So, there are 2 reasons you might listen to this Podclass. You’re not making as much as you would like You want to be making more! ...Or both! You’re aiming to really make 2020 your breakthrough year and know prof!t is a huge part of the mix. And there’s never been a better time to make some changes and prioritise growth, because after all... It's what are we in business for mostly- I'm...
Roles, Responsibilities & Attributes of a Salon CEO
January 04, 2020 04:00 - 30 minutes - 42.2 MBThe first episode of my Master Your Inner CEO Podclass Series STARTS NOW... 2019 is OVER. Now’s the time to step up. You’re the CEO of your business, and that means everything starts, and everything ends, with you. If your business isn’t performing as well as you’d hoped… it’s time to look in the mirror. Ask yourself: “what could I be doing better?” I want to help you really nail the role of CEO this year, and every year after that. Learn how to Master Your Inner Salon CEO and then live ...
5 Steps to Achieve a Breakthrough Year
December 24, 2019 13:00 - 33 minutes - 46.6 MBIt’s 2020... And it’s the beginning of a new decade. I remember when I owned my Salon and we were planning for 2020. We had a really clear-set vision and mission for the year 2020. It felt so ‘big’ and far away... Well, that’s because it kind of is! This is big... like, 2020 it a big deal! So I want to make sure that you make 2020 your year. Maybe you’ve had a year of feeling stuck, or like nothing that you try is really working. Or maybe this year you’ve felt overwhelmed with all the ...
How to be the BEST Boss & Have the BEST Team
December 21, 2019 13:00 - 37 minutes - 52.2 MBWhen I talk to the Salon Owners that I know and work with, there’s one common struggle faced by most of them, that really stands out. Can you guess what it is? Well, I’ll tell you- it’s that they’re having problems with their team. Do you relate to this? Comment below if you ever have struggles with your team. I know that when I had my own Salon, if there was 1 team member who had a bad attitude, or even if I was having a bad day, it’d bring the whole morale down and everyone would stru...
A Year in Review: My Best Advice from 2019
December 13, 2019 04:00 - 39 minutes - 54.9 MBLet’s take a moment to reflect. As we step into 2020, a new year filled with new possibilities... we first must look back on the year that’s passed, in order to look forward into 2020. To make the best of 2020 you must become someone different than you've been in 2019. If you do the same as you did last year, nothing will change- everything will stay the same. Lunacy is doing the same as you’ve done before, and expecting a different result. Let’s work toward bringing out your best & beco...
Christmas Countdown Week 2 & 1: The Top 5 Things to Think About Right Now, and Answering Your Questions!
December 09, 2019 13:00 - 58 minutes - 108 MBCan you believe it: Christmas is less than a week away... And there’s only a little more than that til 2020! How does that make you feel? In this episode we’ll recap the last 2 weeks of my Christmas Countdown - that’s right, the countdown is OVER In week 2- For many, the thought of 2020 creeping closer and closer will bring with it a looming feeling of stress & worry. I know Salon Owners who get themselves worked up every year around this time, because they start to reflect on all t...
Is it Difficult to do Business with You?
December 05, 2019 04:00 - 42 minutes - 58.2 MBTechnology makes business easier. Or does it? Sometimes, technology isn’t actually helping as much as it could be. There are some major pitfalls to watch out for, especially if you’re fairly new to it. It’s safe to say that with the increase of time spent online, the demand for salon owners being present everywhere digitally is at an all-time high. After all, people want to search, connect and book in with you - in a way that fits in with their busy lives. Clients book their lives o...
Christmas Countdown Week 3: The Secret to Surviving Christmas
December 02, 2019 13:00 - 23 minutes - 43.2 MBOMG, it's less than a month til Christmas! It's so easy to feel stressed out during this busy time, but remember, this is where the fun truly begins... It's time to get Christmassy! Getting in the Christmas Spirit is one of the best ways to make the most out of the festive season and have fun with it! So today I’ll be chatting all about how YOU can get your Salon in the Christmas Spirit and survive through this hectic time! Because it IS possible to be busy and have fun at the same tim...
Christmas Countdown Week 4: Maximise Sales & Minimise Stress
December 01, 2019 04:00 - 24 minutes - 46.1 MBWhen Christmas gets cray-cray, it can often result in a domino effect. The Salon is so busy, that your usual standards can start slipping away. This includes lacking great customer service, not delivering what the client really wants and needs (instead just giving what they booked in for... or even less than that), your team being over-booked and stressed, clients who are over-committed (time-wise and financially)... the list goes on! But this does not make a smart business. Instead, you...
Why Your Branding is Probably Unbalanced
November 29, 2019 04:00 - 44 minutes - 60.9 MBEverything in life requires a certain amount of balance in order to truly succeed. This is especially true when it comes to your business. I know so many Salon Owners struggle to maintain balance within their own businesses and branding… they want to be the perfect amount of ‘this’ and the perfect amount of ‘that’, they want to sell to one type of person, but also another type of person, or maybe even be everything to everyone… And can never quite seem to find the happy medium. Luckil...
Christmas Countdown Week 5: What to do on Quiet Days
November 28, 2019 04:00 - 26 minutes - 51.5 MBThe Quiet Day Freak Out. We've all had those quiet days- with zero clients in the appointment book- and we've all probably freaked out about it at one point or another. The risk of a freak out can be especially high when it happens either before Christmas (in that November quiet time where everyone is booked for December) or after Christmas (when you're so used to being busy that the world feels like it's stopped.) You can easily start to question your business, your team’s worth and what'...
Are you Scared to be Seen Online?
November 22, 2019 01:42 - 33 minutes - 45.4 MBDo you ever feel scared of putting yourself out there? One of the biggest blocks that I’ve noticed Salon Owners struggle with when it comes to Social Media is the fear of being seen and judged online. These fears can subconsciously control how we act throughout the day- how we do things, why we do things, how we act towards our team… And we probably don’t even notice it’s happening. In this episode, I’m speaking with Louise Blakely, who’s an expert on both Digital Marketing and Neuro-Lingu...
Christmas Countdown Week 6: Build Hype & Stay Busy in January!
November 18, 2019 01:34 - 29 minutes - 59.4 MBChristmas is fast approaching, so it's time to start scheduling in all of your Social Media content now, before things start to get super crazy and you have no time! It's important to create hype on your social platforms for Christmas and for January 2020, so that you can keep up this momentum going into the new year. We all know and dread that post-Christmas lull… where everyone goes away or has no $$ left over after Christmas. In this episode, i’ll tell you ways to avoid that lull and keep...
The One Thing That’ll Save Your Business
November 15, 2019 02:35 - 23 minutes - 32.3 MBIt’s a fact: when your business grows, things start to break. What worked before will no longer work now… and guess what? That’s OK. Your job is to get ahead of this growth and be prepared for this to happen so that when the things that worked before stop working, you know what to do and life doesn’t go haywire. In this episode, I’ll tell you the one key to getting ahead and avoiding getting stuck in a rut… hint: it’s simple! It will help you stop just going through the motions, and beat the ...
Christmas Countdown Week 7: Plan for 2020
November 11, 2019 01:26 - 39 minutes - 76.4 MBI don’t think I’ve ever met anyone who doesn’t want to make their business AMAZING! If you want to move toward your goals, and gain more freedom and more profit in your business, then you need to be clear on not only what your goals and objectives actually are, but also the actions steps you need to take to achieve them. Many of us take action without any planning. But this can often result in stress and overwhelm where you're unprepared for the changes that growth can bring. Many fail beca...
The Secret to Living Your Best Life
November 08, 2019 02:40 - 33 minutes - 46 MBI’m sure you’ve heard the phrase “living my best life”... am I right? But have you ever said this phrase, but then thought: “am I REALLY living my best life?!” I know I have. There are lots of different components which factor into how well you live your life, both personally and in business. And there are a lot of things that many of us could be doing better. Today, I'm chatting with Amanda Hodgson. Amanda business & life coach who helps business owners like yourself hack into their human po...
Christmas Countdown Week 8: Take Care of You
November 04, 2019 01:32 - 18 minutes - 34.9 MBSelf-Care is so important. After all, if you aren't looking after yourself, how the heck are you supposed to look after your clients, your family, and a team of staff members?! I want to make sure that you're scheduling in self-care time now. In this episode of my Christmas Pop-Up Podcast, I’m going to share with you my best ideas for easy self-care at this busy time of the year. It could be an hour, half a day or a full day. This could be every week from now until Christmas break... or this...
Something You Should Never Forget
November 01, 2019 01:06 - 15 minutes - 21.6 MBHas anyone ever told you? You’re amazing. As business owners, we are so focussed on pushing forward and growing, that we may forget to sometimes just stop and give ourselves a pat on the back. I want to help you do this. As a creative entrepreneur myself, I know what it’s like to have always felt like you’re destined for something a little different from those around you. Maybe the teachers at school didn’t quite get it, or your parents, or maybe even you were confused about who you were at ...
Christmas Countdown Week 9: Get Your Stock Ordered Now
October 25, 2019 01:11 - 17 minutes - 15.9 MBdiv class="fl-builder-content fl-builder-content-4835 fl-builder-content-primary fl-builder-global-templates-locked" data-post-id="4835"> The busy lead up to Christmas can often feel like a blur of parties, being out on the floor all day, putting out staff fires, getting shite sorted for your own family Christmas…and, well, the list goes on. During this busy time, it’s important to remember to still tick off those small, simple tasks that may lie in danger of falling by the wayside in this h...
Why Your ‘Why’ Should Make You Cry
October 25, 2019 01:11 - 19 minutes - 27.1 MBDo you have a love-hate relationship with Social Media? You know that being on Social Media is essential in today’s business world, but it sometimes feels like a cloud that looms over you… you’re just not sure how to get it right! Until you find the thing that works for you and really figure out what you’re doing on Social Media, this feeling won’t go away easily. That’s why, in this episode, my guest Reesy Floyd-Thompson and I are going to share with you the secret to really standing out ...
Christmas Countdown Week 10: Selling Gift Vouchers
October 22, 2019 01:25 - 32 minutes - 59.8 MBGuess what… Christmas is ONLY 9 WEEKS away! I’m still finding that so hard to believe! If you’re like me and feel like Christmas has snuck around WAY too quickly… you’re definitely not alone. However, there are some things you can do to make sure you’re making the most of the busy season... Like, did you know that people spend 30% more than usual at Christmas time? It’s a massive opportunity to increase your Salon sales and direct some of that Christmas generosity into your salon (as opposed ...
Get Ahead of Your Own Problems
October 18, 2019 01:30 - 22 minutes - 31.6 MBHave you ever walked into your Salon and been bombarded with a million fireballs at once? I’m talking about all the “can I’s” “should I’s”... “is it OK if I’s”... you know what I'm talking about, right? I think every Salon or Spa Owner has felt this way at some point or another. It can feel overwhelming for you, that people rely on you so much, and also overwhelming for your team… who don’t want to feel like they have to rely on you so heavily! Luckily, it doesn’t have to be this way! In this...