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Property Management Brainstorm

184 episodes - English - Latest episode: about 1 month ago - ★★★★ - 7 ratings

Welcome to Property Management Brainstorm, the ultimate podcast for property managers, PropTech ventures, and real estate investors! Join industry expert Bob Preston as he brings you the latest trends, best practices, and invaluable guidance in the world of property management. Whether you're just starting or thriving in the business, Property Management Brainstorm is your go-to destination for all things property management. 

Bob is a nationally known figure in the USA property management industry with over 25 years of experience in building and growing property management companies while advising more than 28 property management locations and 12,000+ doors. He has been awarded three prestigious designations by the National Association of Residential Property Managers (NARPM): the RMP® (Residential Management Professional), MPM® (Master Property Manager), and the CRMC (Certified Residential Management Company). He served as President and board of directors of the California State Chapter (CALNARPM) for 2020-2023 and on the NARPM National Board of Directors as the Southwest Regional Vice President (2022). 

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Episodes

Five Minute Friday #31: Our Satisfaction Guarantee

June 26, 2020 09:00 - 4 minutes - 3.48 MB

In this episode 31 of Five Minute Friday, Bob shares with his listeners one of the most common questions he gets from prospective clients: are we locked into a long-term property management contract? The answer is and has been, for the 20-year history of his company, an emphatic "no".  Bob calls this his Satisfaction Guarantee. If for whatever reason a client is not satisfied, they can discontinue North County Property Group's services at any time on 30-day notice. Bob further explains tha...

Episode 41: Zero Deposit Leasing, Featuring Derek Merrill, CEO at LeaseLock

June 25, 2020 12:00 - 40 minutes - 27.7 MB

Bob continues a series of podcast episodes dedicated to the topic of security deposits. For most landlords, security deposits continue to be a highly challenging aspect of leasing rental properties. Laws are changing, tenant move-in costs can be prohibitive, and security deposit deductions can often lead to conflict. Bob discusses these challenges with Derek Merrill, Co-founder and CEO at LeaseLock, a company promising to eliminate the need for security deposits.   Topics Covered [2:20] In...

Episode 41: Zero Deposit Leasing, featuring Derek Merrill, CEO at LeaseLock

June 25, 2020 12:00 - 40 minutes - 27.7 MB

Bob continues a series of podcast episodes dedicated to the topic of security deposits. For most landlords, security deposits continue to be a highly challenging aspect of leasing rental properties. Laws are changing, tenant move-in costs can be prohibitive, and security deposit deductions can often lead to conflict. Bob discusses these challenges with Derek Merrill, Co-founder and CEO at LeaseLock, a company promising to eliminate the need for security deposits.   Topics Covered [2:20] In...

FMF #30: Commitment to Corporate Responsibility

June 19, 2020 09:00 - 4 minutes - 3.24 MB

What is corporate responsibility and why is it important?  In episode #30 of FMF, Bob explains why he believes in the concept of corporate responsibility for his business as a property management company at North County Property Group. The objective is simple ... be accountable for our actions to our stakeholders and local communities. During the current times of COVID-19, Bob explains how North County Property Group began to rethink its philanthropic pledging as part of their corporate res...

Five Minute Friday #30: Commitment to Corporate Responsibility

June 19, 2020 09:00 - 4 minutes - 3.24 MB

What is corporate responsibility and why is it important?  In episode #30 of FMF, Bob explains why he believes in the concept of corporate responsibility for his business as a property management company at North County Property Group. The objective is simple ... be accountable for our actions to our stakeholders and local communities. During the current times of COVID-19, Bob explains how North County Property Group began to rethink its philanthropic pledging as part of their corporate res...

FMF # 29: Rent Forbearance or Early Lease Termination?

June 12, 2020 09:00 - 5 minutes - 3.51 MB

On this week's FMF, Bob discusses the lingering impact of COVID-19 on tenants who have suffered a job loss, decreased work hours, medical expenses, or other loss of income. Many laws and local ordinances have been implemented to protect tenants with eviction moratoria if they have had financial impact due to the coronavirus. There have been no laws established, however, which  give tenants a free pass or restrict a landlord from recovering rent at a future time. As landlords and property man...

Five Minute Friday #29: Rent Forbearance or Early Lease Termination?

June 12, 2020 09:00 - 5 minutes - 3.51 MB

On this week's FMF, Bob discusses the lingering impact of COVID-19 on tenants who have suffered a job loss, decreased work hours, medical expenses, or other loss of income. Many laws and local ordinances have been implemented to protect tenants with eviction moratoria if they have had financial impact due to the coronavirus. There have been no laws established, however, which  give tenants a free pass or restrict a landlord from recovering rent at a future time. As landlords and property man...

FMF #29: Rent Forbearance or Early Lease Termination?

June 12, 2020 09:00 - 5 minutes - 3.51 MB

On this week's FMF, Bob discusses the lingering impact of COVID-19 on tenants who have suffered a job loss, decreased work hours, medical expenses, or other loss of income. Many laws and local ordinances have been implemented to protect tenants with eviction moratoria if they have had financial impact due to the coronavirus. There have been no laws established, however, which  give tenants a free pass or restrict a landlord from recovering rent at a future time. As landlords and property man...

Episode 40: New California Landlord/Tenant Laws for 2020, Featuring Tracey Merrell of Kimball, Tirey & St. John LLP

June 11, 2020 09:00 - 48 minutes - 33.1 MB

On this episode, Bob discusses legislative updates in 2019 and 2020 that impact California landlords with Tracey Merrell, Managing Attorney of Education, at Kimball, Tirey & St.John (KTS). Along with other updates, Tracey provides a thorough review of the Tenant Protection Act of 2019 (AB 1482) which imposes rent caps and just cause eviction restrictions for residential rental property throughout California.   For advice with specific issues, please contact an attorney. Legislative updates ...

Five Minute Friday #28: Is a Maintenance Surge Coming?

June 05, 2020 09:00 - 5 minutes - 3.98 MB

On this week's FMF, Bob discusses the concept of lagging indicators and considers if there might be a maintenance surge coming for those of us managing rental properties. As a quick definition, a lagging indicator is a data point that tells you what has already happened.  Most of us in managing our rental properties focus on lagging indicators in the form of financial statements to track rent collected, revenue, bank balance, and profitability.  Bob explains that a lagging indicator he has...

Five Minute Friday #27: I'm an RMP and Cal NARPM President Elect!

May 29, 2020 15:00 - 3 minutes - 2.44 MB

On this week's FMF, Bob makes a fun announcement that he is now an RMP!  Some of you may be wondering, what the heck is that? Those listeners who are property management members of NARPM likely already know.  RMP stands for Residential Management Professional, a designation awarded by the National Association of Residential Property Managers. The RMP designation is earned and awarded to individuals who successfully pass through an application process to document their of years of property m...

Episode 39: Say Goodbye to Security Deposits, Featuring Casey Winter of Obligo

May 28, 2020 09:00 - 41 minutes - 28.3 MB

As a landlord or property manager, have you ever wondered what it would be like to rid yourself of the need for security deposits? For most landlords, security deposits are one of the most challenging aspects of managing a rental property. It can be conflict laden at the end of a lease and in most states there are rigid regulations and laws which must be followed on when and how the deposit needs to be returned to the tenant. On this episode, Bob's guest is Casey Winter, Vice President of Pa...

Five Minute Friday #26: Reality Marketing

May 15, 2020 09:00 - 5 minutes - 3.97 MB

On this week's FMF, Bob explains why he believes it's a mistake to not acknowledge the COVID-19 pandemic on a company website. Call it reality marketing. He further offers his rationale for placing a pop-up on the North County Property Group home page to communicate available resources which may be helpful to their stakeholders. Here is a copy: As the COVID-19 crisis continues to have an impact on our stakeholders (tenants, rental applicants, property owners, and maintenance vendors) North ...

Episode 38: Tackling the Housing Crisis, Featuring Todd Gloria, California State Assemblymember and Candidate for Mayor of San Diego

May 14, 2020 09:00 - 44 minutes - 30.9 MB

In the State of California and many cities throughout the country, including right here in San Diego, a housing crisis has emerged in which many citizens have become homeless or live in substandard housing. Simply put, housing that people can afford may now be more out of reach than ever. On this episode, Bob discusses the housing crisis with California State Assemblymember Todd Gloria. Assemblymember Gloria is also running for Mayor of San Diego, on the ballot in the November 2020 election....

Five Minute Friday #25: Don't Be a Weenie

May 08, 2020 09:00 - 4 minutes - 3.16 MB

Last week on FMF Bob talked about being the Lighthouse, a metaphor for being a strong leader to guide your team during times of crisis like this current Covid-19 pandemic. On this week's FMF, he pleads with you to not be the opposite of being the lighthouse.  Don’t be a weenie! Weenies are whimps, lack resolve, and avoid tough decisions. If this is you and you are a self-managing landlord, it may be time to consider hiring a property management company.  For all of us in this industry of re...

Episode 37: Landlord/Tenant Law during COVID-19, Featuring Tracey Merrell of Kimball, Tirey & St. John LLP

May 07, 2020 09:00 - 34 minutes - 23.8 MB

Our listeners have been eager to hear the latest updates on being a landlord during the COVID-19 pandemic. On this episode, Bob discusses this topic with Tracey Merrell, Managing Attorney of Education, at Kimball, Tirey & St.John (KTS), a law firm with a practice in California residential landlord/tenant law. Comments made for this broadcast are for general information purposes only and is not intended as legal advice. Participation in the podcast will not create an attorney-client relation...

Five Minute Friday #24: Be The Lighthouse

May 01, 2020 09:00 - 5 minutes - 4.14 MB

On this episode of Five Minute Friday, Bob shares the story of key decision making at North County Property Group in adapting the company to telecommuting, new workflows, technology for virtual tours, self-showings, and more during the COVID-19 pandemic. Most of the changes were proactively made as early as March 13, 2020, six days before California Governor Gavin Newsom issued the first statewide stay-at-home orders in the country to establish consistency to slow the spread of COVID-19. It ...

Episode 36: Hot Water is Essential During COVID-19 Pandemic, Featuring Scott Costa of Water Heaters Only

April 30, 2020 09:00 - 38 minutes - 26.5 MB

One of the most common water related incidents at rental properties is leaking or failing water heater. There has never been a time when hot water might be more essential, with all of us on stay-at-home orders, than during the COVID-19 pandemic. A failing water heater is a huge inconvenience to the homeowner or tenant who has to live without hot water for some period of time.  Scott Costa represents a company that specialized in one thing ... Water Heaters Only know a thing or two about the...

Five Minute Friday #23: We're Back on the Air and Podcasting!

April 24, 2020 20:00 - 10 minutes - 7.2 MB

Property Management Brainstorm had temporarily paused producing the show, taking a brief hiatus, during the peak of the COVID-19 pandemic. There is so much to catch up on and we are pleased to let you know we are back in production!   On this episode, Bob explains the reasons for taking a break with the podcast and what changes his team has made in the meantime during the COVID-19 pandemic to stay focused on managing their properties while keeping their staff and tenants safe and healthy. ...

Five Minute Friday #23 - We're Back on the Air and Podcasting!

April 24, 2020 20:00 - 10 minutes - 7.2 MB

Property Management Brainstorm had temporarily paused producing the show, taking a brief hiatus, during the peak of the COVID-19 pandemic. There is so much to catch up on and we are pleased to let you know we are back in production!   On this episode, Bob explains the reasons for taking a break with the podcast and what changes his team has made in the meantime during the COVID-19 pandemic to stay focused on managing their properties while keeping their staff and tenants safe and healthy. ...

Episode 35: Temporarily Suspending Podcast Production

March 26, 2020 08:00 - 2 minutes - 1.88 MB

We’re all feeling uncertainty around the mounting COVID-19 health crisis. And what serves as a best practice today may change tomorrow. On this episode, Bob shares his decision to temporarily suspend production of Property Management Brainstorm in light of the Coronavirus pandemic. He discusses the daily changes in processes and mindset adjustments required of landlords and property managers during this unprecedented time.  Bob goes on to explain the possibility that he will do an occasion...

Five Minute Friday #22: Being a Landlord During the COVID-19 Pandemic

March 20, 2020 08:00 - 6 minutes - 4.23 MB

The Coronavirus pandemic is on everyone’s mind right now. So, what can we do as landlords to protect the health and safety of our staff, property owners, tenants and vendors? On this episode of Five Minute Friday, Bob explains how the North County Property Group team is staying on top of our job responsibilities through a remote work setup and what you can do to reach us if need be. He discusses the precautions NCPG is taking when it comes to fulfilling maintenance requests and performing i...

Five Minute Friday #22 - Being a Landlord During the COVID-19 Pandemic

March 20, 2020 08:00 - 6 minutes - 4.23 MB

The Coronavirus pandemic is on everyone’s mind right now. So, what can we do as landlords to protect the health and safety of our staff, property owners, tenants and vendors? On this episode of Five Minute Friday, Bob explains how the North County Property Group team is staying on top of our job responsibilities through a remote work setup and what you can do to reach us if need be. He discusses the precautions NCPG is taking when it comes to fulfilling maintenance requests and performing i...

Episode 34: A New Approach, Tenant Management Software, Featuring Dave Spooner, Cofounder at Innago

March 19, 2020 08:00 - 33 minutes - 23.3 MB

If you’re an individual, self-managing landlord or you manage a small portfolio of rentals, what is your best option when it comes to property management software? Dave Spooner is the Cofounder of Innago, a free property management software platform designed to help small, independent landlords manage their rentals. Today, Dave joins Bob to explain what differentiates Innago from other platforms in terms of being intuitive and easy to use, yet flexible enough to allow for growth. Dave disc...

Five Minute Friday #21: Rent Collection and Owner Distribution

March 13, 2020 08:00 - 6 minutes - 4.28 MB

If you enlist the help of a property management company to manage your rental, you may be curious how rent is collected from the tenant and then forwarded to your bank account. On this episode of Five Minute Friday, Bob walks us through North County Property Group’s best practices around the flow of funds in a rental property. He explains when rent is due and where it’s deposited, discussing how NCPG tracks incoming rent payments and why his team offers tenants a five-day grace period. Bob...

Five Minute Friday #21 - Rent Collection and Owner Distribution

March 13, 2020 08:00 - 6 minutes - 4.28 MB

If you enlist the help of a property management company to manage your rental, you may be curious how rent is collected from the tenant and then forwarded to your bank account. On this episode of Five Minute Friday, Bob walks us through North County Property Group’s best practices around the flow of funds in a rental property. He explains when rent is due and where it’s deposited, discussing how NCPG tracks incoming rent payments and why his team offers tenants a five-day grace period. Bob...

Five Minute Friday #20 - Tenant Placement

March 06, 2020 09:00 - 5 minutes - 4.03 MB

Placing a new tenant in a rental property seems simple enough. But the fact is, there are A LOT of moving parts at play from the time a property is listed until the tenant moves in and starts paying rent. So, what does the tenant placement process look like?  On this episode of Five Minute Friday, Bob walks us through North County Property Group’s proven tenant placement process. He discusses the importance of creating an effective marketing plan and property listing for each rental and exp...

Episode 33: Establishing a Service Level Agreement (SLA) Featuring Ethan Lieber, CEO at Latchel

March 05, 2020 09:00 - 34 minutes - 23.6 MB

What could you accomplish if you never had to take another maintenance call? Ethan Lieber is the CEO of Latchel, a real estate platform that helps property managers streamline their maintenance workflow. Today, Ethan joins Bob to explain how Latchel leverages the Amazon model of crafting measurable, transparent Service Level Agreements (SLAs) to ensure customer satisfaction and discuss the common themes across SLAs for tenants, property owners and service providers. Ethan walks us through ...

Five Minute Friday #19 - Property Management Guarantees

February 28, 2020 09:00 - 5 minutes - 4.13 MB

Are you struggling to find a property manager you can trust? Perhaps the best way to find a reliable team that provides top-notch service is to look for a property management company that provides its clients with certain guarantees. On this episode of Five Minute Friday, Bob walks us through the guarantees North County Property Group offers all its clients, including a Satisfaction, Pet and Performance Guarantee, explaining why his team doesn’t take any money from property owners until a t...

Five Minute Friday #18 - Who Facilitates the Security Deposit Disposition

February 21, 2020 09:00 - 4 minutes - 3.43 MB

The security deposit disposition, if not documented properly, has the potential to be highly contentious. So, what can we do to make the process run smoothly? And who, exactly, is responsible for performing the move-in/move-out inspections, itemizing necessary deductions, and returning the tenant’s remaining funds? On this episode of Five Minute Friday, Bob discusses who facilitates the security deposit disposition process, explaining why North County Property Group takes responsibility for...

Episode 32: Top 10 Mistakes Made by Landlords

February 20, 2020 16:00 - 19 minutes - 13.3 MB

Being a landlord may sound simple, but there is more to it than just running an ad, getting a great tenant and collecting a monthly check. So, what are the financial, legal and ethical obligations around managing a rental property? And how can you avoid the most common mistakes landlords make? Today on Property Management Brainstorm, Bob is flying solo to walk us through the top ten mistakes made by landlords. He explains why it’s crucial to view your rental property as a business, understa...

Five Minute Friday #17 - What Differentiates North County Property Group?

February 14, 2020 09:00 - 5 minutes - 3.65 MB

The prevailing attitude among real estate investors is that all property management companies are much the same, so potential clients often ask, “What makes North County Property Group different?” or, “Why should we hire you?” On this episode of Five Minute Friday, Bob discusses some of NCPG’s differentiators, including their expertise in the high-end rental market and dedication to thorough tenant screening. He explains the team’s commitment to a set of guiding principles and ethics, shari...

Five Minute Friday #16 - What Items Should be Removed from My Furnished Short-Term Rental

February 07, 2020 09:00 - 4 minutes - 3.42 MB

At North County Property Group, about 25% of our portfolio are furnished short-term rental (STR) units. Clients with vacation homes in the San Diego area enjoy the cashflow that comes from renting out their furnished property when they aren’t using it, but we encourage owners to think carefully about what personal belongings to remove from the unit when guests are using the space. On this episode of Five Minute Friday, Bob offers an overview of how short-term rentals work, explaining how th...

Episode 31: Work ON Your Business, not IN your Business, Featuring Terry Ogburn with Ogburn’s Business Solutions

February 06, 2020 09:00 - 29 minutes - 20.2 MB

It’s easy for business owners to get caught up in the day-to-day and forget the visionary aspect of their job as leaders. But how do you build in time to work ON, not IN your business? Terry Ogburn is the founder of Ogburn’s Business Solutions, a consultancy that helps small businesses improve the bottom line. Today, he joins Bob to explain how he supports business owners in developing a vision for the future and designing a plan to reach their goals. Terry offers advice on taking time to ...

Episode 31: Work ON Your Business, not IN your Business, Featuring Terry Ogburn with Ogburn’s Business Solutions

February 06, 2020 09:00 - 29 minutes - 20.2 MB

It’s easy for business owners to get caught up in the day-to-day and forget the visionary aspect of their job as leaders. But how do you build in time to work ON, not IN your business? Terry Ogburn is the founder of Ogburn’s Business Solutions, a consultancy that helps small businesses improve the bottom line. Today, he joins Bob to explain how he supports business owners in developing a vision for the future and designing a plan to reach their goals. Terry offers advice on taking time to ...

Five Minute Friday #15 - Managing the Risk of Tenant Default

January 31, 2020 09:00 - 6 minutes - 4.24 MB

What happens if a tenant stops paying rent? The headache of dealing with a renter who defaults on their lease agreement keeps some investors out of the real estate rental market altogether. So, what can property owners do to manage the risk of tenant default? On this edition of Five Minute Friday, Bob explains what happens when a tenant defaults on their lease agreement and how a professional property manager can help property owners navigate the process. He walks us through some common sce...

Five Minute Friday #14 - Selling a Home with Tenants in Possession

January 24, 2020 09:00 - 4 minutes - 2.93 MB

Most real estate investors don’t realize that they can sell a property even when it is occupied by a tenant. In the state of California, this is known as selling with Tenants in Possession, or TIP. On this edition of Five Minute Friday, Bob shares North County Property Group’s expertise in TIP, explaining how to keep tenants and buyers informed throughout the process and document the tenant’s right to possession via the Tenant Estoppel Certificate. Bob discusses the mistakes uninformed lis...

Episode 30: All About NARPM, Featuring Eric Wetherington, 2019 National President

January 23, 2020 09:00 - 36 minutes - 24.8 MB

How do property owners know they’re hiring a qualified property management company that operates within a clear set of standards? The best way is to look for members of the National Association of Residential Property Managers, or NARPM. Eric Wetherington served as the 2019 National President of NARPM. Today, he joins Bob to discuss the educational opportunities available to members of the organization, explaining who establishes its curriculum and what national, state and local events are ...

Episode 30: All About NARPM, Featuring Eric Wetherington, 2019 National President

January 23, 2020 09:00 - 36 minutes - 24.8 MB

How do property owners know they’re hiring a qualified property management company that operates within a clear set of standards? The best way is to look for members of the National Association of Residential Property Managers, or NARPM. Eric Wetherington served as the 2019 National President of NARPM. Today, he joins Bob to discuss the educational opportunities available to members of the organization, explaining who establishes its curriculum and what national, state and local events are ...

Five Minute Friday #13 - Running on EOS

January 17, 2020 09:00 - 4 minutes - 3.32 MB

Most business owners and entrepreneurs want to build a best-in-class company. But in the daily grind of running a business, it’s easy to lose sight of the vision you’re trying to achieve. At North County Property Group, we leverage the Entrepreneurial Operating System (EOS) to facilitate continuous improvement and become a better organization—each and every day. On this edition of Five Minute Friday, Bob shares the EOS model many business owners and entrepreneurs use to grow and improve. He...

Five Minute Friday #12 - Understanding Generation Differences

January 10, 2020 09:00 - 5 minutes - 4.1 MB

Different generations of people have distinct values, lifestyles and communication preferences. And as property managers, we need to understand the perspectives of each group and adapt accordingly to best serve the tenants in our rental properties. On this edition of Five Minute Friday, Bob walks us through the five generations a landlord or property manager might interact with, from Traditionalists to Generation Z, explaining why it’s crucial for us to recognize and accommodate generationa...

Episode 29: The Landlord Verification Process, Featuring Sherry McKillop of LandLord Verification Online

January 09, 2020 09:00 - 37 minutes - 26.1 MB

Because the landlord verification process is so cumbersome, a surprising number of landlords and property managers take it lightly—or don’t bother with it at all! But what if there was a quick and easy way to verify a prospective tenant’s rental history? Sherry McKillop is the Chief Operating Officer at LandLord Verification Online. Today, she joins Bob to explain why it’s crucial to complete a thorough landlord verification and walk us through the process of using her team’s service. List...

Five Minute Friday #11 - Tax Implications of a Rental Property

January 03, 2020 09:00 - 5 minutes - 4.02 MB

As with any earnings, the rental income a property owner brings in must be reported to the IRS. So, what do property managers and homeowners need to know about reporting rental income and expenses on their federal and state tax returns? On this edition of Five Minute Friday, Bob offers an overview of the tax implications of owning a rental property. He describes the landlord or property manager’s role in keeping accurate records, discussing the most common methods for tracking income and ex...

Five Minute Friday #10 - Screening Prospective Tenants

December 27, 2019 09:00 - 5 minutes - 4.06 MB

So, you’ve shown a property and collected applications from prospective tenants. Though you may have a gut instinct around who is the best fit, it’s critical that you put ALL potential renters through a consistent screening process. What does that look like?  On this edition of Five Minute Friday, Bob walks us through the process of establishing a set of criteria for screening prospective tenants. He shares North County Property Group’s published guidelines, discussing what questions to con...

Episode 28: Giving Back to Our Community, Featuring Bridget Strickland of San Diego Habitat for Humanity

December 26, 2019 09:00 - 29 minutes - 20 MB

As part of our commitment to give back to the community, North County Property Group has forged a partnership with the local affiliate of Habitat for Humanity to provide safe, affordable housing for hardworking families in San Diego County. Bridget Strickland is the Corporate Partnership Manager for San Diego Habitat for Humanity. Today, she joins Bob to explain how the organization provides home ownership opportunities for low-income families, walking us through the process of qualifying f...

Five Minute Friday #9 - What is 2nd Month Proration?

December 20, 2019 09:00 - 5 minutes - 3.66 MB

When a new tenant moves in on the 15th of the month, it is only fair to prorate the rent—charging them only for the number days they occupy the unit. But there is a downside to charging a partial month’s rent at move-in. So, what’s the best approach to proration? How can we be fair to our tenants and meet our own financial obligations?  On this episode of Five Minute Friday, Bob explains the standard practice of prorating the rent when a tenant moves in mid-month and shares an example of ho...

Five Minute Friday #8 - Getting My Property to be Rent Ready

December 13, 2019 09:00 - 4 minutes - 2.89 MB

What does it mean to get a property ‘rent ready’? Are we talking a fresh coat of paint? Replacing the carpet? New appliances? There are a number of things we can do to ensure a property shows well and puts its best foot forward, so to speak. On this episode of Five Minute Friday, Bob explains what it means to make a property rent ready, describing the repairs, cleaning, deferred maintenance and upgrades that can make a rental more attractive to prospective tenants. Bob goes on to discuss N...

Five Minute Friday #8: Getting My Property to be Rent Ready

December 13, 2019 09:00 - 4 minutes - 2.89 MB

What does it mean to get a property ‘rent ready’? Are we talking a fresh coat of paint? Replacing the carpet? New appliances? There are a number of things we can do to ensure a property shows well and puts its best foot forward, so to speak. On this episode of Five Minute Friday, Bob explains what it means to make a property rent ready, describing the repairs, cleaning, deferred maintenance and upgrades that can make a rental more attractive to prospective tenants. Bob goes on to discuss N...

Episode 27: Gaining Efficiencies Through Property Automation, Featuring Sean Miller of PointCentral

December 12, 2019 09:00 - 37 minutes - 26.1 MB

What if you could predict a maintenance issue before it turned into an emergency? Property automation technology gives us the data to catch problems early on and be proactive—before a water heater leak turns into a flooded home! Sean Miller is the CEO of PointCentral, the leading IoT platform for residential property managers. On this episode, Sean joins Bob to discuss the most common property automation devices, including smart locks, video doorbells and voice assistants.  Sean introduces...

Five Minute Friday #7 - Establishing the Rental Rate

December 06, 2019 09:00 - 4 minutes - 3.01 MB

Yes, property owners want to maximize their rental income. But if you set the monthly rent too high and the unit stays empty, no one generates any revenue at all! So, how do you decide on a monthly rental rate that keeps the property owner happy AND competes in the local market? On this episode of Five Minute Friday, Bob explains the importance of correctly setting the monthly rental rate for a property. He discusses how the real estate market is influenced by supply and demand, location, a...