Property Management Brainstorm
184 episodes - English - Latest episode: about 1 month ago - ★★★★ - 7 ratingsWelcome to Property Management Brainstorm, the ultimate podcast for property managers, PropTech ventures, and real estate investors! Join industry expert Bob Preston as he brings you the latest trends, best practices, and invaluable guidance in the world of property management. Whether you're just starting or thriving in the business, Property Management Brainstorm is your go-to destination for all things property management.
Bob is a nationally known figure in the USA property management industry with over 25 years of experience in building and growing property management companies while advising more than 28 property management locations and 12,000+ doors. He has been awarded three prestigious designations by the National Association of Residential Property Managers (NARPM): the RMP® (Residential Management Professional), MPM® (Master Property Manager), and the CRMC (Certified Residential Management Company). He served as President and board of directors of the California State Chapter (CALNARPM) for 2020-2023 and on the NARPM National Board of Directors as the Southwest Regional Vice President (2022).
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Episodes
Episode 58: The Full Financial Picture, Featuring Craig Schoen of Rentify
May 25, 2021 20:00 - 26 minutes - 17.9 MBAs a property manager or landlord, do you ever worry that you are not truly getting the full financial picture when screening tenant applications? A rental application may look quite good and complete, but in reality, some of the aspects that would be helpful in making a decision may not be visible. Wouldn’t it be cool if you could verify renter's income, payroll, past rent payments, NSF & overdrafts all in one, easy to pull, screening report? On this episode of Property Management Brainst...
Episode 57: Messaging Touchpoints and Online Reviews, Featuring Zach Williams of Podium
April 30, 2021 22:00 - 30 minutes - 20.8 MBBob Preston, host of Property Management Brainstorm, discusses the topic of relationship management in property management with Zach Williams of the Partnerships and Business Development Team at Podium. Several of the best practices in relationship management involve connecting with customers through ongoing messaging touchpoints and online reviews. Podium is a customer messaging platform that can help property management companies achieve these ongoing touchpoints, ultimately bolstering t...
Episode 56: Tracking Vendor Certificates of Insurance, Featuring Dave Bixler of Thimble
April 15, 2021 11:00 - 38 minutes - 26.5 MBAs a landlord or property manager, do you ever worry that a maintenance vendor you send to a property might not have the correct insurance coverage? Dispatching a repairman with insufficient or expired insurance could create a liability on your property management business. Further, its a big job to track all of the insurance policies from vendors to make sure they remain in compliance with your standards for coverage. On this episode of Property Management Brainstorm, Bob discusses the to...
Episode 56: Tracking Vendor Certificates of Insurance, Featuring Dave Bixler of Thimble
April 15, 2021 11:00 - 38 minutes - 26.5 MBAs a landlord or property manager, do you ever worry that a maintenance vendor you send to a property might not have the correct insurance coverage? Dispatching a repairman with insufficient or expired insurance could create a liability on your property management business. Further, its a big job to track all of the insurance policies from vendors to make sure they remain in compliance with your standards for coverage. On this episode of Property Management Brainstorm, Bob discusses the to...
Episode 55: Standing Out in the Crowd, Featuring Nicki Callahan, Founder of Nest Publications
April 01, 2021 11:00 - 24 minutes - 16.9 MBIn the crowded space of the property management industry, making sure your company is standing out in the crowd is more important than ever. Tech savvy property managers are using digital media to snag single family owners with through their online presence. So, what about you? Are you putting your best foot forward with digital marketing? On this episode of Property Management Brainstorm, Bob discusses the topic of digital marketing for property management companies with Nicki Callahan, Fo...
Five Minute Friday #55 - Summary of California's Proposition 19
March 26, 2021 20:00 - 5 minutes - 4.11 MBCalifornia's Proposition 19, goes into effect on April 1, 2021, offering many protections to California home owners. If you are a California homeowner or investor, could you take advantage of the new benefits provided under this new law? Today's Five Minute Friday offers a quick summary of what Prop 19 is all about. 1. Senior citizens often live in homes that are no longer a fit because it may be too large or far away from loved ones or medical providers. 2. Severely disabled individua...
Episode 54: Real Estate Syndication, Featuring AJ Shepard of Uptown Property Management
March 25, 2021 22:00 - 41 minutes - 28.3 MBSo far in 2021, we have been featuring new opportunities in the property management industry. One area not yet explored on the show is Real Estate Syndication. As a general definition, real estate syndication is a partnership between several investors. They combine their skills and capital to purchase and manage a property they otherwise could not afford. If you’ve got an eye for a good deal and good partners, this might be a great opportunity to explore in 2021, either as the syndicator or...
Episode 54: Real Estate Syndication, Featuring AJ Shepard of Uptown Property Management
March 25, 2021 22:00 - 41 minutes - 28.3 MBSo far in 2021, we have been featuring new opportunities in the property management industry. One area not yet explored on the show is Real Estate Syndication. As a general definition, real estate syndication is a partnership between several investors. They combine their skills and capital to purchase and manage a property they otherwise could not afford. If you’ve got an eye for a good deal and good partners, this might be a great opportunity to explore in 2021, either as the syndicator or...
Five Minute Friday #54 - Top Takeaways from the 2021 CALNARPM Conference
March 19, 2021 22:00 - 5 minutes - 3.57 MBFor the listeners who know Bob and his involvement in the National Association of Real Estate Property Managers, NARPM, you will remember that he is currently the President of the California Chapter. Last week was the CALNARPM annual conference and it was quite an event! For those who were not able to attend, Bob is dedicating this week's FMF to a quick overview of the conference and provides his top takeaways. Maybe this will convince you, even if you are not in the state of California, ...
Episode 53: Opportunities in the Property Management Industry, Featuring Brad Larsen of RentWerx San Antonio
March 03, 2021 21:00 - 45 minutes - 31.4 MBMost everyone would agree that 2020 was a challenging year for running a business, regardless of industry. For many property managers, it’s great to still be standing after all of the challenges presented from the COVID-19 pandemic. As we enter 2021, maybe in the midst of planning and goal setting for the year, there is no better time to be pondering the business opportunities available in the property management industry. On this episode of Property Management Brainstorm, Bob discusses t...
Five Minute Friday #53 - Top 8 List of Landlord Responsibilities
February 12, 2021 21:00 - 5 minutes - 3.76 MBLandlords have many responsibilities when it comes to renting their investment properties, working with their tenants, and keeping the property well maintained. On this episode of Five Minute Friday, Bob Preston provides his Top List of 8 Critical Landlord Responsibilities. 1. Comply with Anti-Discrimination Laws 2. Preparing the Lease or Rental Agreement 3. Make Legally Required Disclosures 4. Know the Rules Regarding Security Deposits 5. Follow Other Specific Aspects of Landlord/Te...
Five Minute Friday #53 - Top 8 List of Landlord Responsibilities
February 12, 2021 21:00 - 5 minutes - 3.76 MBLandlords have many responsibilities when it comes to renting their investment properties, working with their tenants, and keeping the property well maintained. On this episode of Five Minute Friday, Bob Preston provides his Top List of 8 Critical Landlord Responsibilities. 1. Comply with Anti-Discrimination Laws 2. Preparing the Lease or Rental Agreement 3. Make Legally Required Disclosures 4. Know the Rules Regarding Security Deposits 5. Follow Other Specific Aspects of Landlord/Te...
Five Minute Friday #52 - How Much to Budget for Maintenance on a Rental Home?
February 05, 2021 12:00 - 5 minutes - 3.57 MBHow much should a landlord expect to spend keeping their home maintained? It's a common question and there are some rules of thumb and considerations owners of rental properties can keep in mind when setting aside reserves to handle unexpected reserves. The 1% Rule: this popular rule says that 1% of the purchase price of your home should be set aside each year for ongoing maintenance. Using this logic, if your home is worth $450,000, you should set $375 a month for expected home maintenanc...
Episode 52: Property Management Software Solutions, Featuring Joe Easton of Rent Manager
February 04, 2021 12:00 - 33 minutes - 23.3 MBOn this episode, Bob discusses the evolution of the property management software market with his guest, Joe Easton, Channel Partner Account Manager, at one such solution called Rent Manager. Joe shares his views about the property management software market and about Rent Manager, which combines many features needed by property managers to run their businesses into a single integrated solution. Topics Covered [2:30] Bob greets Joe Easton to the show and asks him to introduce himself and...
Five Minute Friday #51: Extension of California's Eviction Moratorium Through June 30, 2021
January 29, 2021 22:00 - 4 minutes - 3.04 MBOn January 28, 2021, California Governor Gavin Newsom extended the state's eviction moratorium through June 30, 2021, by signing legistlation enacting the new SB 91. In this FMF, Bob Preston does his best to review key elements of SB 91 which combines with the previously passes AB 3088 to provide tenants with rent cap and eviction protections. Pauses evictions for tenants with an inability to pay all or part of rent due to COVID-19 financial distress. Establishes a State Rental Assistan...
Episode 51: Eviction Law and Squatters Rights, Featuring Niv Davidovich of Davidovich Stein Law Group LLP
January 28, 2021 21:00 - 52 minutes - 36 MBEviction law in California has changed quite a bit over the past year, first with “just cause” legislation introduced as part of State Assembly Bill 1482, the Tenant Protection Act of 2019, and then with moratoriums introduced as part of the Governor Gavin Newsome’s state orders by signing the Covid-19 Tenant Relief Act (AB2088) into law in response to the COVID-19 pandemic. On this episode, Bob speaks with Niv Davidovich, Managing Partner at Davidovich Stein Law Group LLP, to discuss landl...
Episode 51: Eviction Law and Squatters Rights, Featuring Niv Davidovich of Davidovich/Stein Law Group
January 28, 2021 21:00 - 52 minutes - 36 MBEviction law in California has changed quite a bit over the past year, first with “just cause” legislation introduced as part of State Assembly Bill 1482, the Tenant Protection Act of 2019, and then with moratoriums introduced as part of the Governor Gavin Newsome’s state orders by signing the Covid-19 Tenant Relief Act (AB2088) into law in response to the COVID-19 pandemic. On this episode, Bob speaks with Niv Davidovich, Managing Partner at Davidovich/Stein Law Group, to discuss landlord/...
Five Minute Friday #50: The 2021 CALNARPM Conference Agenda, Register Now!
January 15, 2021 22:00 - 4 minutes - 3.1 MBWe are so proud to announce that this is our 50th Five Minute Friday! When combined with our 50th full episode from last week, Property Management Brainstorm, TODAY is celebrating our 100th published podcast. Wow, our 100th episode, hard to believe but a great way to kick off our first FMF of 2021. And what better topic for our 100th episode to tell you all that the speaker slate has been finalized and our full agenda is now available for the CALNARPM Conference, coming up on March 11-12, 2...
Episode 50: The Best of Brainstorm 2020, Our Top Guest Conversations From Last Year's Episodes!
January 08, 2021 00:00 - 24 minutes - 17.2 MBWe are proud to kick off 2021 with the “Best of Brainstorm”, snippets from our top guests of 2020. Topics Covered [3:48] Episode 42 featured Andrew Smallwood of Second Nature, who knows a lot too about why air quality is so important in rental properties. [5:35] In Episode 44, our guest was Citizen Home Solutions, featuring Peter Hernandez. Citizen provides a concierge onboarding service for new tenants to get their utilities setup. [7:27] Perhaps the most inspiring conversation of th...
Happy Holidays From Property Management Brainstorm!
December 23, 2020 12:00 - 27 seconds - 359 KBHello Brainstormers! We are taking some time off from production during the holiday season but will be back with our normal Property Management Brainstorm programming in January 2021. Until then, happy holidays and we look forward to having you back with us in the new year! Connect with Bob Preston https://www.propertymanagementbrainstorm.com/ This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm...
Five Minute Friday #49: What Are You Afraid Of?
December 18, 2020 22:00 - 4 minutes - 3.06 MBOn this Five Minute Friday, Bob discusses facing fears in our property management businesses as we head into 2021. Simply put, the issues we fear the most are the ones we most need to discuss and resolve! Are there areas of your business that need attention which you’ve been avoiding during the pandemic? What better time to focus on these items than now as we are working on our new year resolutions and 2021 business plans. This episode is always available for listening, sharing, or downl...
Five Minute Friday #48: Relationship Management
December 04, 2020 23:00 - 5 minutes - 3.84 MBOn today's FMF, Bob Preston speaks about the importance of relationship management in every business. Most of us would agree that Property Management is a “relationship business”. Imagine the number of people your team interfaces with daily in making your business successful: property owners, tenants, vendors, prospective tenants, HOAs, and more. This amounts to literally 100s of individual personalities on an ongoing basis. Bob refers to this group of people collectively as "stakeholders" ...
Five Minute Friday #47: Happy Thanksgiving From Property Management Brainstorm!
November 27, 2020 12:00 - 2 minutes - 1.8 MBIn this time of gratitude, I wanted to say thank you to all of our listeners who tune in for Property Management Brainstorm. Counting you among our listeners is something for which we are especially grateful! This has been a trying year on all of us in property management, so, I’m also wishing you the gift of faith and hope as we gather with the family we love, the friends we cherish, and for the blessings that will come. I’m certain we will all emerge from this crazy year stronger than eve...
Five Minute Friday #46: What the Heck is Normal Wear and Tear?
November 20, 2020 12:00 - 4 minutes - 3.33 MBWhat the heck is normal (or ordinary) wear and tear? This term is used in many of our states where we practice property management and is often the cause of misinterpretation, conflict, and disputes. In today's Five Minute Friday, Bob describes his "common sense" rule as it applies to determining what is normal wear and tear or what otherwise might be considered damage. This topic is of course hugely important when determining charges to a security deposit when a tenant moves out at the te...
Episode 49: Process Automation in Property Management, Featuring Heather Park of RentBridge
November 19, 2020 14:00 - 41 minutes - 28.3 MBBob has been addressing "process" in the past few episodes, speaking to why it is so important in property management. But what if many of those processes could be “automated”? The concept is to let technology handle your repetitive tasks. Might this allow your property management business to work smarter, not harder? In this Episode 49 of Property Management Brainstorm, Bob discusses this topic with Heather Park, Co-founder and Managing Partner at RentBridge. They will be speaking about ho...
Five Minute Friday #45: Automation in Property Management - How Much is Too Much?
November 13, 2020 12:00 - 4 minutes - 3.19 MBToday's Five Minute Friday poses a hypothetical questions. There is no right or wrong answer, only personal preference of how you think a property management company should be run. A lot of companies have come into our property management space offering technical solutions based on automation and artificial intelligence. The concept is a sound one, what tasks in your property management workflow can be automated? And by automate, we are talking about digitizing the process, often taking it o...
Five Minute Friday #44: Embracing Change, Announcing the CALNARPM Annual Conference, March 11-12, 2021
November 06, 2020 12:00 - 4 minutes - 2.97 MBExciting news! The Calilfornia State Chapter of NARPM® (CALNARPM) has announced its theme and the dates of its annual conference. This will be a virtual conference, titled "Embracing Change", to be held March 11-12, 2021. Embracing change is something all property managers have had to do during COVID-19 and may need to do more than ever as we come out of the pandemic next year. We will be charting new directions in property management as we begin 2021. Join property managers, landlords, a...
Episode 48: Property Management Bookkeeping, Featuring Taylor Hou of APM Help
October 30, 2020 01:00 - 36 minutes - 25.3 MBReal estate brokers and property managers receive what are known as “trust funds” in the normal course of doing business. These are typically deposits and payments received and held on behalf of others, thereby creating a fiduciary responsibility to the funds owners. In our business as property managers, we must handle and account for these funds according to established legal and accounting standards within the rules and regulatory requirements of our individual states. Not being in complia...
Five Minute Friday #43: Self-Managing vs. Hiring a Property Manager
October 23, 2020 20:00 - 5 minutes - 3.76 MBThe role of being a landlord comes with many financial, legal, and ethical obligations. As an owner of an investment property, time is money. There are two ways to go, managing the property yourself or hiring a property manager. On this week's Five Minute Friday, Bob poses a question to real estate investors: should you manage a rental property yourself or should you hire a property manager? There are of course lots of questions to ask yourself and many aspects to consider. Bob covers the...
Five Minute Friday #42: Calilfornia Ballot Measures Significant to Property Managers
October 16, 2020 11:00 - 5 minutes - 3.93 MBIn this week's Five Minute Friday, Bob reviews and gives his position/endorsement for either a "yes" or a "no" on four California Ballot Measures in the upcoming election on November 3rd, that he believes to be significant to landlords, real estate investors and owners of rental property. Bob provides his opinion from a nonpartisan, independent position, as the owner of a property management company in the State of California. Here is a summary of the ballot measures of particular interest:...
Episode 47: Property Management Processes, Featuring Jordan Muela, CEO at Lead Simple
October 15, 2020 11:00 - 30 minutes - 21.1 MBWhat is a "process" and why do we need it as a landlord or property management company? Webster’s defines process as a series of actions or steps taken in order to achieve a particular end. All you property managers out there, sound familiar? Our daily workflow in this business requires us to follow certain steps for several reasons: legal compliance, efficiency, profitability to name just a few. Think of the activities in our jobs which need to stay streamlined: business development, owner ...
Five Minute Friday #41: California's COVID-19 Tenant Relief Act (AB 3088)
October 02, 2020 11:00 - 6 minutes - 4.24 MBWe've been getting a lot of questions this month about the new eviction protection laws recently passed by the CDC and in California so we wanted to provide an overview to California landlords and property managers on this episode of Five Minute Friday. Full disclosure, Bob Preston, the host of the show, is NOT an attorney so this episode should not be take as legal advise. It offers only his opinions and summary, from his interpretation, as to how a landlord should handle such situations un...
Episode 46: Creativity in Property Management, Featuring Nir Bashan, Author of The Creator Mindset
October 01, 2020 23:00 - 51 minutes - 35.6 MBAs the host of the show, Bob often gets asked about the name of his podcast, Property Management Brainstorm. That often leads to the question, is Property Management a creative business? is the business of being a landlord and managing rental properties an open landscape for brainstorming and innovation? If asked, many of our listeners would answer "no" and they would not necessarily be wrong! Many property managers are still utilizing old school ways of doing things and the same processes t...
Episode 46: Creativity in Property Management, Featuring Nir Bashan, author of The Creator Mindset
October 01, 2020 23:00 - 51 minutes - 35.6 MBAs the host of the show, Bob often gets asked about the name of his podcast, Property Management Brainstorm. That often leads to the question, is Property Management a creative business? is the business of being a landlord and managing rental properties an open landscape for brainstorming and innovation? If asked, many of our listeners would answer "no" and they would not necessarily be wrong! Many property managers are still utilizing old school ways of doing things and the same processes t...
Five Minute Friday #40: Long Term or Short Term Rental Strategy?
September 25, 2020 15:00 - 6 minutes - 4.57 MBA common question we get at North County Property Group is what type of rental should I have for my investment property, long-term rental or short-term rental? Long-term rentals involve annual leasing on a home that is normally unfurnished. Short-term rentals, sometimes called vacation rentals, are homes that are furnished with all utilities and amenities provided by the owner, rented to incoming guests while on vacation. In this FMF episode, Bob offers two differing profiles of success fact...
Episode 45: Hosting Landlord Seminars, Featuring Mike Connolly, Broker/Owner of East Bay Property Management
September 17, 2020 09:00 - 30 minutes - 21.2 MBThis episode is dedicated to property managers wanting to grow their business. Bob discusses hosting landlord seminars with Mike Connolly, Broker/Owner at East Bay Property Management of Freemont CA. Mike's company has successfully hosted landlord seminars to bolster their business development efforts and grow their rental property portfolio. Heading into the Fall of 2020, the market may be ripe for gaining new property management clients. Many self-managers of rental properties are not sur...
Five Minute Friday #39: Is HVAC Maintenance Worth It?
September 11, 2020 20:00 - 6 minutes - 4.23 MBThere are two times of the year when a functioning HVAC system is critical for a tenant in a rental property, winter time when in need of heating, and the middle of summer when cooling is necessary during hot temperatures. In this episode of Five Minute Friday, Bob explains why regular HVAC service is not only worth it, but how his company considers it a mandatory regular maintenance item. Many landlords my consider HVAC systems "out of sight, out of mind" until they break down. This sort of...
Five Minute Friday #38: Planning For a Paradigm Shift
September 04, 2020 09:00 - 5 minutes - 3.57 MBWhen society emerges from the COVID-19 pandemic, will there be a paradigm shift across industires, our economy, and even how we live our lives? Might that shift create a need for us to make permanent adaptations to the way we run our property management businesses? In this Five Minute Friday, Bob Preston ponders these questions and more as he discusses what happens when the usual way of thinking is replaced by new perspectives. Of equal importance is to spot the changes as they emerge and ...
Episode 44: Setting Up Utilities for a Tenant Move-in, Featuring Peter Hernandez of Citizen Home Solutions
September 03, 2020 12:00 - 40 minutes - 27.8 MBAs landlords and property managers, have you ever experienced the dreaded “blackout” at your rental property when the tenant utility transfer was not handled properly? This is when you arrive to move your tenant into the home and guess what ... no power! Even worse is getting a bill a month later and discovering that the transfer never happened and you’re now being billed for tenant’s utility usage. On this episode of Property Management Brainstorm, Bob discusses the process of setting up u...
Five Minute Friday #37: Should My Rental Be a Smart Home?
August 29, 2020 00:00 - 6 minutes - 4.29 MBWe are starting to see them everywhere, “smart devices" installed for home automation. These devices might include thermostats, doorbells, home security cameras, lighting, appliance monitoring and more. Homes are becoming more efficient, secure and convenient. So is it something that makes sense for your rental homes as property manager or landlord? On this Five Minute Friday, Bob discusses the factors that should be considered, including benefits and drawbacks, before installing smart de...
Five Minute Friday #37 - Should My Rental Be a Smart Home?
August 29, 2020 00:00 - 6 minutes - 4.29 MBWe are starting to see them everywhere, “smart devices" installed for home automation. These devices might include thermostats, doorbells, home security cameras, lighting, appliance monitoring and more. Homes are becoming more efficient, secure and convenient. So is it something that makes sense for your rental homes as property manager or landlord? On this Five Minute Friday, Bob discusses the factors that should be considered, including benefits and drawbacks, before installing smart de...
Five Minute Friday #36: The Listing Tracker Dashboard
August 21, 2020 11:00 - 5 minutes - 3.76 MBIn FMF #36, Bob speaks to the importance of open communication as a landlord and property manager. This is true with all of our stakeholders: tenants, maintenance vendors, and property owners. One question Bob hears a lot from new San Diego Property Management prospective clients is: Will you keep me informed throughout the rental listing process? You see, they want to know what is going on! We’ve heard a lot of stories of property management companies taking on new clients, never to be he...
Episode 43: Building a Solid Property Management Company, Featuring Kellie Tollifson of T-Square Properties and President of NARPM®
August 20, 2020 09:00 - 51 minutes - 35.2 MBOn this episode of Property Management Brainstorm, the focus is what it takes to build and grow a property management business from the ground up AND the importance of the support provided by our National Association of Residential Property Managers, otherwise known as NARPM (N-A-R-P-M). Bob Preston discusses these topics with his guest, Kellie Tollifson, owner of T-Square Properties in King and Snohomish Counties of Washington State, which she has grown from the ground up. Kellie is also th...
Five Minute Friday #35: Don't Be a Bottleneck
August 14, 2020 11:00 - 5 minutes - 3.9 MBIn this week's FMF, Bob discusses one of the challenges he had in the early days of his company with the delegation of authority … the process of transferring responsibility for a task to another employee. When working in a small company, finding the time to properly offload an aspect of the business to another person, and more importantly trusting that aspect to another person can sometimes be nerve wracking! There are many excuses for it, like: “It takes too long to train them. It’s quicke...
Five Minute Friday #34: Built to Last
August 07, 2020 09:00 - 5 minutes - 3.67 MBBuilt to Last. These are three simple words that communicate a powerful punch. It is actually the name of a a book written by James Collins and Jerry Porras in 1994. Bob explains how he was given the book 25 years ago by his boss at the time, Bill Krause, who had been an executive at HP and was the CEO of the start up where Bob was working in Silicon Valley. Bob still has the book to this day and the words “Built to Last” still resonate with he applies them to his property management busines...
Episode 42: Air Quality in Rental Homes, Featuring Andrew Smallwood of Second Nature
August 06, 2020 09:00 - 36 minutes - 24.8 MBOn this episode of Property Management Brainstorm, Bob discusses home wellness as an essential part of healthy living with Andrew Smallwood, Director of Sales at Second Nature. One aspect of home wellness and healthy living is regularly changing filters on heating and air systems (HVAC) for improved air quality within a rental home. Second Nature, provides an easy and automatic way to get the right air filters for your rental properties and to get the air filters changed on time, every time....
Five Minute Friday #33: New Leadership Team and State Conference Dates for CALNARPM!
July 31, 2020 23:00 - 6 minutes - 4.21 MBOn this week's FMF, Bob shares some fun news about his personal involvement in the industry association, the National Association of Residential Property Managers, also referred to as NARPM. Bob has taken office as President of the California State Chapter of NARPM, known as CALNARPM, for the 2020-2021 term. Bob shares his thoughts about CalNARPM, the other people involved on the leadership team, and the CALNARPM State Conference and Tradeshow scheduled for March 31 - April 2, 2021. The CA...
FMF #32 Happy 4th of July! We'll Be Back on the Air July 23rd
July 03, 2020 13:00 - 1 minute - 1.3 MBHello Brainstormers! Wishing you all a very happy and safe 4th of July holiday. I'm taking a pause in broadcasting while I'm on vacation during the first half of July. Property Management Brainstorm full episodes and Five Minute Fridays will back be back on the air with great content again as of July 23, 2020. Thank you so much for subscribing, listening and supporting Property Management Brainstorm! Bob Preston, podcast host.
Five Minute Friday #32 Happy 4th of July! We'll Be Back on the Air in August.
July 03, 2020 13:00 - 1 minute - 1.3 MBHello Brainstormers! Wishing you all a very happy and safe 4th of July holiday. I'm taking a pause in broadcasting for a month or so while I'm on vacation during the first half of July. Property Management Brainstorm full episodes and Five Minute Fridays will back be back on the air with great content again as of early August, 2020. Thank you so much for subscribing, listening and supporting Property Management Brainstorm! We will catch you soon in early August! Bob Preston, podcast hos...
FMF #31: Our Satisfaction Guarantee
June 26, 2020 09:00 - 4 minutes - 3.48 MBIn this episode 31 of Five Minute Friday, Bob shares with his listeners one of the most common questions he gets from prospective clients: are we locked into a long-term property management contract? The answer is and has been, for the 20-year history of his company, an emphatic "no". Bob calls this his Satisfaction Guarantee. If for whatever reason a client is not satisfied, they can discontinue North County Property Group's services at any time on 30-day notice. Bob further explains tha...