Real Talk with the C-Suite about CX: Anton de Wet, Ian Golding, Lewis Taylor, Jeb Dasteel [Executive Buy-In]

How often have you heard from the CX community about the importance of getting Executive Buy-in?

The topic usually makes its way into every customer experience conversation, right? There is no better way to learn about Executive Buy-In and what executives really think about CX then to actually ask C-Suite personnel. And, how much better would it be to learn from C-Suite leaders in different parts of the world and representing different industries?!

During this CXPA LinkedIn live event, Nick Glimsdahl, Host of the Press 1 for Nick podcast and Director of Contact Center Solutions at VDS, will moderate the following panel of experts:

· Ian Golding: CEO and Founder of Customer Experience Consultancy Ltd

· Lewis Taylor: VP, Head of Global CX & Austin Site Lead @Dropbox

· Anton de Wet: Chief Client Officer Nedbank RBB

· Jeb Dasteel: Owner at Dasteel Consulting

At the end of this event you will learn the answers to questions like:
· What does the C-Suite talk about regarding CX?
· Does the C-Suite think CX is just another trend?
· What are the metrics the C-Suite care about?

Join the Press 1 For Nick community on LinkedIn: www.linkedin.com/company/press-1-for-nick or visit https://press1fornick.com/podcast/. Last, you can also find all the book recommendations, here. #innovation #technology #customerexperience

𝐓𝐡𝐞 𝐏𝐫𝐞𝐬𝐬 𝟏 𝐅𝐨𝐫 𝐍𝐢𝐜𝐤 𝐏𝐨𝐝𝐜𝐚𝐬𝐭 𝐢𝐬 𝐏𝐨𝐰𝐞𝐫𝐞𝐝 𝐛𝐲 𝐕𝐃𝐒. They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. www.govds.com

CX of M Radio: https://www.cxofm.org/
CXPA: www.cxpa.org

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