Customer journey Podcasts

CX Pulse Podcast | Insights on Customer Experience, AI, WFM, Customer Service, Customer Satisfaction & Contact Centers

81 episodes - Latest episode: 28 days ago - ★★★★★ - 7 ratings
Every week, we will talk with Customer Experience experts about what you need to do to be at the top of your industry by providing customers the service that customers expect. Hear about the late...

Press 1 For Nick

350 episodes - Latest episode: about 1 month ago
Learn from Leaders (Chick-fil-a, The Ritz-Carlton, Crumbl Cookies, Zappos, Google, and Disney), best-selling authors (Matt Dixon, Laura Gassner Otting, Kindra Hall, Joey Coleman), and other fascina...

Automate & Elevate

29 episodes - Latest episode: 2 months ago
Welcome to ‘Automate & Elevate’ – a podcast brought to you by FlowForma. In every episode, we interview thought leaders or one of our own customers and ask them about their Digital Transformation ...