Page it to the Limit

Wing's Take on Cloud Development With Elad Ben-Israel

April 16, 2024 00:00 - 38 minutes

Cloud development can be tricky. It needs many different skills related to both infrastructure and software. Here's where Wing comes in. It combines infrastructure and runtime code in one language. This helps developers stay focused and creative. The result? Faster, safer, and better software. Join us to see what makes Wing's way of doing things special.

Building Trust in Security Reporting With Breanne Boland

April 02, 2024 11:00 - 28 minutes

Spotting a security issue, or even thinking you may have caused one can be nerve-wracking, and the last thing anyone wants is to accidentally create noise for another team. Getting to know your security team can help make it all a little less scary. Breanne Boland, Product Security Engineer at Gusto, joins us to talk all things security alerting and the steps to create a culture where others feel at ease reporting security concerns.

March Book Club - Kill It With Fire by Marianne Bellotti

March 26, 2024 11:00 - 26 minutes

Dealing with legacy systems is challenging for both technical and organizational reasons. This book explores various aspects of dealing with older systems, organizing teams and projects to modernize them, and cope with the process. Hannele and Mandi cover some of the highlights of this excellent book.

SRE Journey at Adidas With Andreia Otto

March 19, 2024 08:00 - 22 minutes

Successful Site Reliability Engineering (SRE) teams are skilled in both software and systems engineering, allowing them to manage reliable, scalable systems. They proactively identify and address potential issues, use failures as learning opportunities, and automate processes to reduce toil. They also prioritize communication and collaboration with other teams to ensure service reliability and performance. Join us, as we discuss the journey of SRE teams at Adidas.

Incident Response to Incident Management With Jeli

March 05, 2024 12:00 - 31 minutes

In this episode, we welcome Nora Jones, Founder and CEO of Jeli, which PagerDuty acquired in 2023. We talk with Nora about expanding incident response into incident management and learning from incidents to improve reliability.

February Book Club: After the Gold Rush by Steve McConnell

February 27, 2024 12:00 - 37 minutes

What is a software *engineer*? Software drives so much of our everyday lives, yet software development as a field has not adopted the kind of licensure other engineering disciplines have long been subject to. Hannele and Mandi discuss this classic set of essays by Steve McConnell, covering many of the same questions we still have today.

Internal Developer Platforms With Dave Bresci

February 20, 2024 08:00 - 28 minutes

Internal Developer Portals have become crucial for organizations seeking to enhance developer experience, reduce cognitive load, and adhere to company standards. In this episode, we welcome Dave Bresci, who explains why and how PagerDuty uses Backstage internally. Additionally, our Developer Advocate, Tiago Barbosa, will provide some relevant points on PagerDuty's plugin for Backstage.

Scaling Support Teams and People With John O'Donnell

February 06, 2024 00:53 - 35 minutes

In this episode, Kat chats with PagerDuty's own EMEA support team lead, John O'Donnell, about the challenges of scaling a CS Team across global offices, mentoring others, and building your own career, all while remembering to stop and take a breath once in a while

January Book Club - Close to the Machine by Ellen Ullman

January 23, 2024 12:00 - 34 minutes

If you've ever been in a conference talk or been chatting with somebody and they say, 'You really should read this book. Here's this thing that I learned from this book that really made a difference for me', we've been there too, and we're going to read some of these books for you. Our first book club book is Close to the Machine: Technophilia and its Discontents by Ellen Ullman. Mandi is joined by Tara King to chat about the book and their thoughts.

Open Source and Communities With Heitor Lessa

January 16, 2024 12:00 - 27 minutes

On this episode, Heitor Lessa, Chief Architect at AWS, shares some insights on the journey of Powertools for AWS Lambda and the practices involved in growing and maintaining an open source community.

Platform Engineering With Abby Bangser

January 02, 2024 12:00 - 30 minutes

Platform Engineering. You've probably heard it mentioned, maybe discussed if your team would benefit from it. What is platform engineering, and why are organizations looking for solutions? This week we talk with Abby Bangser, Principal Engineer at Syntasso and lead of the Platforms Working Group for CNCF to learn more.

2023 Recap

December 19, 2023 12:00 - 25 minutes

Our team has had a busy year. We've welcomed new members and gotten to chat with lots of great folks all over. This week we chatted about some of the things we enjoyed about 2023 and what we're looking forward to in 2024.

Python in Space

December 05, 2023 12:00 - 34 minutes

Use cases for the Python programming language are everywhere. This week we talk to Mike Fiedler, Security and Safety Engineer for PyPI about keeping those use cases secure, working in Open Source, and sending Python to space.

Continuous Learning With Matt Davis

November 21, 2023 12:00 - 32 minutes

This week we talk to Matt Davis about how leaders can build a culture of learning in modern organizations. Leaders foster continuous learning opportunities for teams and help employees cope with environments where change is constant.

Pagey's Nostalgia Hour

November 07, 2023 11:00 - 32 minutes

For our 100th episode, we reached out to the folks who have been at PagerDuty the longest, and asked them to share some of their stories with us and with you! These folks are from all over PagerDuty and had some amazing one-of-a-kind experiences.

Deconstructing Monoliths With JJ Asghar

October 17, 2023 11:00 - 37 minutes

Working with older monolithic applications can be cumbersome, and many organizations have taken the journey to devolve their monolith into smaller individual services. That path isn't for everyone, and JJ Asghar joins us to talk about when to just let your monolith keep on doing its thing.

Prioritizing Post-Incident Work With J. Paul Reed

October 03, 2023 11:00 - 34 minutes

J. Paul Reed returns to the show to talk more about a series of posts he published on Medium discussing how likely post-incident action items are to be completed.

Team Topologies With Manuel Pais

September 19, 2023 09:00 - 34 minutes

This week we welcome to the show Manuel Pais who is the co-author of "Team Topologies: Organizing business and technology teams for fast flow". Manuel will walk us through some of the concepts that enable companies to deliver value more frequently and effectively to their customers by organizing their teams in an optimized way.

Threat Modeling With Gene Gotimer

September 05, 2023 11:00 - 27 minutes

Threat modeling is one of those things that teams say they should be doing, but many never quite do it. Putting together a formal threat model with input from the whole organization is daunting. Where do you start? Where do you draw the line? In this episode we talk to Gene Gotimer about how to approach threat modeling without losing focus and getting too off track in what-ifs.

The Incident Response Landscape With CTO Tim Armandpour

August 15, 2023 11:00 - 27 minutes

This week we check in with PagerDuty's CTO, Tim Armandpour, to learn more about his perspectives on the state of incident response, where reliability work is headed, and the challenges organizations are still facing.

Adventures in Infrastructure With Mark Hatch

August 01, 2023 11:00 - 28 minutes

This week we're joined by Mark Hatch, Senior Director of Infrastructure at Recharge, for a bit of a trip down memory lane. How has infrastructure, monitoring, and response changed for Operations folks in the last 20 years? Mark shares his experiences with us.

Welcome Tiago!

July 18, 2023 15:00 - 21 minutes

This is an exciting episode: we're welcoming a new team member to PagerDuty's Developer Advocacy team, as well as an additional host for this podcast! Listen in to meet Tiago Barbosa and learn more about what he's excited to bring to the PagerDuty community going forward.

Artificial Intelligence With James Governor

July 11, 2023 15:00 - 27 minutes

In this episode, we dive into the world of artificial intelligence (AI) and its impact on developer experience. James Governor of Redmonk joined us to explore the varying opinions on AI, from the fear of a robot takeover to the integration of AI in our daily lives. Tune in for a discussion on how AI is shaping the future of developers and how we can seek balance amidst rapid innovation. _To add emphasis to a point made in this episode: host Kat Gaines asked ChatGPT to write the first draft of...

Incident Communications With Kat and Mandi

June 20, 2023 11:00 - 28 minutes

How and when you communicate about an incident is important for keeping stakeholders, users, and customers informed. It also has ramifications for your Support teams and how disruptive an incident can be for them. In this episode, PagerDuty DevOps Advocates Kat Gaines and Mandi Walls discuss the intricacies of communicating during an incident.

Ngroking With Scott McAllister.

May 16, 2023 11:00 - 26 minutes

PagerDuty alum and former Page It host, Scott McAllister, returns to the pod in this episode to talk about what he's doing now and his experience jumping back into the startup world.

Value Stream Management With Helen Beal

May 02, 2023 11:00 - 30 minutes

Managing work processes across an organization can be a challenge. Shared responsibilities and bottlenecks can cause confusion, stress, and delays. In this episode, we talk with Helen Beal about Value Stream Management, a practice for gathering insights on workstreams from ideas to value realization.

Automation for Everyone With Sarah Ryan

April 18, 2023 11:00 - 27 minutes

Many work processes require sophisticated orchestration of data among any number of different software applications. Low-Code and No-Code solutions can help folks create powerful automation to assist in this process. Sarah Ryan joins us to talk about how teams can benefit from these solutions.

Sustainable On-Call Culture With Paige Cruz

April 04, 2023 11:00 - 44 minutes

In this episode, PagerDuty talks to PaigerDuty! Paige Cruz from Chronosphere joins us to discuss what a sustainable on-call culture really means, maintaining healthy on-call hygiene to avoid burning out the humans who have to respond to alerts, and more.

AWS Startups With Chris Munns

March 21, 2023 11:00 - 30 minutes

Startups have unique needs and challenges. Cloud computing platforms have made getting technical projects up and running far easier than they used to be, but there's still a place for help and advice. This week we talk with Chris Munns about AWS's startup program.

Bridging the Gap Between Customer Support and Engineering With Rachel Stephens

March 07, 2023 14:00 - 36 minutes

Are your customer support and engineering teams working in silos, unaware of what is happening on the other end? Kat Gaines and Rachel Stephens discuss some of the pitfalls that can lead to this situation, and how to avoid them for smoother customer operations and happier teams.

Reliability of Cloud Dependencies With Jeff Martens

February 21, 2023 12:00 - 30 minutes

Modern application architectures are reliant on third party, cloud-based dependencies. Services might have dozens of external services they rely on for everything from search to shopping carts to authentication. How do you know your dependencies are meeting your needs? We talk to Jeff Martens, CEO & Co-Founder at Metrist, about this key component of reliability.

Hacking DNA Sequencing Algorithms for Fun, Profit, and Performance Analysis

February 07, 2023 17:00 - 18 minutes

In this episode, another PagerDuty employee joins us to tell us aboout an unusual approach to problem solving! Listen in to hear Dylan Lingelbach all about applying DNA sequencing algorithms in unexpected places.

Developer Education With Eric Potter

January 17, 2023 19:34 - 32 minutes

Educating developers is more than just on-boarding. It's continually preparing them to perform well at their job as demands and technology change. Join us as we talk with Eric Potter, Director of Developer Education at Sweetwater, about keeping developers educated.

The Ops.IO Community With Ella Ang De Jonge and Brad Johnson

January 03, 2023 12:00 - 26 minutes

The PagerDuty Community Team joined the Ops.IO Community earlier this year. We wanted to learn more about Ops.IO and the folks who started it.

Developer Communities With Mary and Julie

December 06, 2022 12:00 - 28 minutes

The communities that grow up around software products can have many different characteristics. This week Mary and Julie chat with Mandi about developer communities and the people parts of developer 'marketing'.

Vote for PagerDuty in the DevOps Dozen Awards 2022

November 29, 2022 19:00 - 1 minute

PagerDuty has been nominated in the 'Best End-to-End DevOps Tool/Service' category in the DevOps Dozen Awards 2022. Head to https://devopsdozen.com to cast your vote for PagerDuty

API Security With Rob Dickinson

November 15, 2022 11:00 - 35 minutes

API security is more than just putting up a firewall and watching the perimeter of your application. You also need to observe what is going on inside. Join us as we talk with Rob Dickinson, founder and CTO of Resurface, about API security.

It's Always BGP: Networking and Other Disasters With Stuart Clark

November 01, 2022 11:00 - 31 minutes

Your network layer is the foundation of your service reliability. When things go wrong, they go very wrong. Stuart Clark joins us to talk about the stress the network can cause.

Conscientious Engineering Management With Scott Hain

October 18, 2022 11:00 - 36 minutes

Sometimes you plan to become a manager, sometimes it just happens. When leading a team with different types of tasks and responsibilities, Scott took some time to find folks who weren't just like everyone else.

Security Careers With Megg and Patrick

October 04, 2022 11:00 - 27 minutes

October is Cybersecurity Awareness Month! Our security team at PagerDuty helps our engineers keep our platforms safe, helps our employees with security training, and much more. Megg and Patrick joined us for this episode to tell us about what they do and how they got to where they are.

Service Mesh With Jason Morgan

September 20, 2022 11:00 - 24 minutes

The Linkerd service mesh for Kubernetes helps your application access resources and secures network connections. We talked with Jason Morgan of Buoyant about service meshes in general and Linkerd in particular to learn more about it.

Runbook Automation With Jake Cohen

September 06, 2022 11:00 - 28 minutes

Embracing automation in distributed systems is key for reaching scale and efficiency. This week we talk to Jake Cohen about runbook automation, what it means for teams, and how it creates opportunities for automated diagnostics.

Software Bill of Materials With Barak Brudo

August 02, 2022 11:00 - 31 minutes

The Software Bill of Materials, or SBOM, is a list of any and all components included in a software artifact. In the United States, SBOMs are a requirement for software used by the federal government. This week we talk to Barak Brudo about the mechanisms used to create and use SBOMs.

Software Bill of Materials With Barak Brudo

August 02, 2022 11:00 - 31 minutes

The Software Bill of Materials, or SBOM, is a list of any and all components included in a software artifact. In the United States, SBOMs are a requirement for software used by the federal government. This week we talk to Barak Brudo about the mechanisms used to create and use SBOMs.

Support Career Stories

July 19, 2022 15:30 - 36 minutes

Your company's customer support team makes sure your customers feel taken care of, but they can also become valuable adds to your engineering teams. Listen to this episode for insights and advice on making the switch from Andra Burck and Isabella Applen of PagerDuty, and Pablo Gonzalez of Salto.

Support Career Stories

July 19, 2022 15:30 - 36 minutes

Your company's customer support team makes sure your customers feel taken care of, but they can also become valuable adds to your engineering teams. Listen to this episode for insights and advice on making the switch from Andra Burck and Isabella Applen of PagerDuty, and Pablo Gonzalez of Salto.

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