Netsmart CareThreads
42 episodes - English - Latest episode: about 2 years ago -Netsmart CareThreads is a podcast that brings human services and post-acute leaders together for a dialogue about real-time and relevant topics that impact you, your team and those you serve. Learn about key healthcare trends and industry changes in addictions management,behavioral health, home health, hospice, long-term care and other community care settings.
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Episodes
A+ Care for Addiction (When the World Feels Like It’s Earning a D)
April 20, 2022 14:58 - 25 minutes - 34.8 MBRachelle Casto, VP of Administration, McLeod Addictive Disease Center Melanie Conforti, VP of Medication Assisted Treatment, McLeod Addictive Disease Center Christy Majors, VP of Finance, McLeod Addictive Disease Center Mary Ward, President, McLeod Addictive Disease Center Tricia Zerger, Director of Child & Family and Developmental Services, Netsmart In this episode, representatives from the McLeod Addictive Disease Center and Netsmart discuss where addiction treatment is now and how th...
3 Technology Strategies to Recruit, Retain and Empower Your Workforce
April 13, 2022 19:01 - 50 minutes - 69.3 MBIn this episode, we unpack the most pressing concern facing human services and post-acute organizations today: the staffing shortage. Hear how you can flip the script from the “Great Resignation” to the “Great Transformation” by using technology strategies to recruit, retain and empower staff. Listen as three industry experts, Peter Flick, VP and General Manager of Bells Netsmart; Mike Dordick, Senior VP Post-Acute Strategy, Netsmart and President, McBee; and Danielle Ross, VP and Virtual...
Tips for Identifying, Preparing and Applying for Funding through Grants
April 04, 2022 13:00 - 26 minutes - 37.1 MBKevin Scalia, Executive Vice President of Corporate Development, Netsmart Keith Boushee, Director of Community Strategy, Netsmart In this episode, Kevin Scalia, Executive Vice President of Corporate Development, and Keith Boushee, Director of Community Strategy, share the importance of properly preparing to apply for funding through federal and state grants and how to efficiently use funding to help with the success of your organization. Identifying, preparing and applying for human servi...
The Power of Partnership With Law Enforcement and Co-responders in Crisis Management
April 03, 2022 13:00 - 25 minutes - 35.3 MBKari Norris, Emergency Services Coordinator, Rappahannock Area Community Services Board (RACSB) Brandie Williams, Deputy Executive Director, Rappahannock Area Community Services Board (RACSB) Julie Hiett, Senior Director of Population Health, Netsmart In this episode, Kari Norris, Emergency Services Coordinator for Rappahannock Area Community Services Board (RACSB) , and Brandie Williams, Director of Operations for RACSB, share their experience with creating crisis intervention teams for ...
Building a Culture of Innovation to Transform Behavioral Health Delivery
March 16, 2022 15:39 - 45 minutes - 63 MBIn this episode, Wes Williams, VP & CIO at Mental Health Center of Denver, talks about the transformation of the past two years and the rise of telehealth and how he’s working to make it a compliment to mental health services rather than a complicated one — Telehealth has always been here, but the mindset is shifting. Join us as we discuss: Pressing forward through the pandemic & the rise of telehealth Acknowledging how telehealth has changed & how to anticipate for the future What a h...
The Secret Sauce to a Successful EHR Implementation
January 06, 2022 10:00 - 40 minutes - 36.6 MBYou could have the greatest software on the face of the earth, but if you don’t have buy-in from people who know what they’re doing, the implementation is going to fail, says Wenona Bowen-Palombi, Manager of Healthcare Informatics at Treasure Coast Hospice. The secret sauce to a successful EHR implementation is ... people. In this episode of Netsmart CareThreads, Wenona Bowen-Palombi and Latessa Hinson, Vice President at Netsmart, share insider tips, pitfalls, and best practices of an EHR...
How Long-Term Care Providers Ensure Success
December 21, 2021 10:00 - 34 minutes - 31.6 MBIn this episode, Mary Madison, Clinical Consultant, Long-Term/Senior Care at Briggs Healthcare, talks about MDS Coordinators and other critical roles that will help long-term care providers and reimbursement teams thrive in 2022 and beyond. Join us as we discuss: Why “challenges” and “opportunities” are often the same A detailed survey of reimbursement Ways to support MDS and reimbursement roles How to be not just effective but extraordinary The Minimum Data Set (MDS), a standardized,...
From Analytics to Action: How to Improve Quality & Care Coordination
December 16, 2021 10:00 - 36 minutes - 33.5 MBPredictive analytics serves us in our everyday lives. When you’re planning a road trip, your weather and GPS apps help you choose the safest and fastest route. It’s the same with care coordination. Predictive analytics is an essential tool to help nurses deliver effective care. In this episode, we interview Amy Goldsmith, SVP of Care Management at SavaSeniorCare, about leveraging technology and analytics to improve care coordination (and many other aspects of patient care). Listen in as w...
How to make your agency a great place to work
December 14, 2021 10:00 - 20 minutes - 18.5 MBCreating the right culture in your agency means setting the expectation that employers and employees will support each other. After all, feeling supported at work is one of the best employee experiences we can have. In this episode, Robert Love, Executive Director/Administrator at Butte Home Health & Hospice, talks with us about achievements that earned his agency a Fortune BEST Workplace in Aging Services, coming in at #5 in the country in the ‘at home’ category. Join us as we discuss: ...
Bringing Quality & Financial Viability to Long-Term Care
November 30, 2021 06:00 - 42 minutes - 39.1 MBThere are a myriad of challenges facing the post-acute and long-term care community in the wake of the pandemic. The only way to even begin to solve these problems is to give clinicians a seat at the table and give leaders the skills they need to lead effectively. In this episode of Netsmart CareThreads, Dr. Michael Wasserman, Past President of the California Association of Long-Term Care Medicine (CALTCM), shares his recommendations for improving the quality and financial viability of long...
Closed Loop Referrals w/ Electronic Transition of Care
November 11, 2021 06:00 - 16 minutes - 15.1 MBManual referrals, besides being inefficient, do not provide effective care. When we move to electronic transitions of care, we have a tremendous advance in referral management that provides the best outcomes for patients. In this episode of Netsmart CareThreads, Dr. Holly Miller, Chief Medical Officer at MedAllies, shares the benefits of and case studies for electronic transition of care. Join us as we discuss: -Why manual referrals underserved patients -How incentive programs provi...
Back to the Future of Hospice Care
September 22, 2021 18:18 - 32 minutes - 29.9 MBDespite its frequent buzzword reference today, “person-centered care” is rooted firmly and deeply in hospice care. The future of healthcare lies in replicating what hospice care is really about -- serving the whole person by an interdisciplinary team who believes in care without barriers. In this episode of Netsmart CareThreads, Samira Beckwith, President and CEO at Hope Healthcare , unpacks what it means and why it’s so important for hospices to go back to the future. Join us as we di...
5 Key Elements Driving the Delivery of Behavioral Health Services
August 31, 2021 14:24 - 38 minutes - 34.9 MBRecent history has impacted many foundational elements of the behavioral health care delivery system as we know it. To make the most of the opportunities before us, we need to understand five key elements that are driving the delivery of behavioral health services. In this episode, I speak with Bob Sheehan, CEO at Co mmunity Mental Health Association of Michigan, about the complex factors influencing the behavioral health services delivery system today and in the future. Join Bob and me as...
Passion for Prevention: How one community’s actions impacts mental wellness
August 19, 2021 14:27 - 37 minutes - 34.7 MBLaw enforcement often comes in contact with individuals who need behavioral health care rather than lawful arrest or incarceration. To provide immediate and appropriate care in these situations, more communities are pairing behavioral health professionals with police officers when responding to a crisis situation. This collaboration works to reduce unnecessary incarceration and emergency department visits by connecting the individual in need to the appropriate support and resources, benefitt...
Fill Your Bucket: Self Care for the Busy Caregiver
June 07, 2021 18:45 - 41 minutes - 38 MBOne key concept emerged from navigating the pandemic over the past year — self care. How can leaders of community providers across post-acute and human services navigate self care for themselves and their team members? In this episode of Netsmart CareThreads, Sonnie Linebarger, Chief Operating Officer at Bristol Hospice, talks about how caregivers can maximize their effectiveness by prioritizing self care. Sonnie’s words of advice transcend all communities of care where clinicians are cari...
Creating Inclusive Cultures & Communities
May 20, 2021 07:30 - 11 minutes - 10.8 MBMissed Developmental Disabilities Month in March? Don't worry – let’s continue the conversation together. Individuals with developmental disabilities often face unique barriers that can make it challenging to fully connect to their communities. In order to create a more inclusive environment for all, whether that be regarding employment, social experiences or available resources, open and consistent communication is paramount. On a recent episode of the CareThreads podcast, Paige Rockers ...
American Rescue Plan Act Overview – How to move quickly to participate
May 10, 2021 18:29 - 34 minutes - 31.4 MBCongress passed and President Biden signed the $2 trillion American Rescue Plan Act. How will it affect your organization? In this episode of Netsmart CareThreads, Tom Herzog, Chief Operating Officer for Netsmart, and Kevin Scalia, EVP, Corporate Development at Netsmart Technologies, discuss this significant legislation. What's included in it? What does it provide for the human services and post-acute provider communities we serve? Here's what Tom and Kevin talked about: - Funding and gr...
Discovering Your Path to Value
April 29, 2021 14:45 - 45 minutes - 41.8 MBThe COVID-19 pandemic proved to be challenging for all healthcare organizations, especially for those who didn’t have some kind of crisis plan in place. In order to adapt and prevail through an unexpected event that could disrupt service lines, organizations need to strategize ahead of time and define their roadmap to success. In this episode of Netsmart CareThreads, Danielle Ross, Virtual CIO and Vice President at Netsmart, talks about discovering your path to value. Specifically, Daniell...
Balancing Disruption and Collaboration: Defining the Future of Mental Health
April 15, 2021 18:00 - 45 minutes - 41.7 MBSome things — just a few — changed in 2020. Are those changes here to stay, or are we only having a moment? What does the behavioral health landscape look like post-COVID? On this episode of Netsmart CareThreads, we talked about the future of behavioral healthcare post-COVID with Dr. Ron Manderscheid, President and CEO of the National Association of County Behavioral Health and Developmental Disabilities Directors and the National Association for Rural Mental Health, and an adjunct profess...
Tips, Tricks, and Challenges for Implementing EVV
April 15, 2021 07:30 - 19 minutes - 17.5 MBEvery dollar lost to fraud, waste, or abuse is a life impacted negatively. Kristy Pyles, Principal at In Your Corner Consulting, LLC, joined Hannah Patterson on this episode of Netsmart CareThreads to talk about implementing electronic visit verification (EVV). Kristy designed and implemented an EVV solution which was the first in the United States to achieve CMS certification using the Outcome Based Approach. This design can help providers, states and EVV vendors avoid bumps in the road a...
Sparking Conversations Around Teen Behavioral Health
April 13, 2021 07:30 - 25 minutes - 23.2 MBComic books have been popular with teenagers for generations. Hoping to both educate and entertain teenagers, Centerstone, a Tennessee-based behavior health provider, developed a comic book series featuring a variety of important topics. Ashleigh Hall, Grants Marketing Manager at Centerstone, joined Keith Boushee on this episode of Netsmart CareThreads to talk about how her team created a series of comic books to successfully deliver mental health messages to teens. After receiving a gran...
Information Blocking: What you need to know now
March 26, 2021 17:34 - 18 minutes - 17.2 MBInformation blocking is all about the data – access to, exchange of, and use of electronic health information (EHI) – regardless of what technology is used. Most importantly, information blocking directly impacts your organization. The Office of the National Coordinator for Health Information Technology (ONC) published a Final Rule in May 202, in the 21st Century Cures Act that sets requirements related to Information Blocking. These new regulations that will significantly impact how provid...
Maximizing Public Sector Budgets With Key Operational Strategies
March 02, 2021 11:00 - 18 minutes - 16.6 MBCOVID-19 has and continues to impact healthcare across the country, especially for public sector organizations. Many leaders are taking a closer look at operations to stretch their hard-hit budgets and do more with less. According to a recent study from NRI and the National Association of State Mental Health Program Directors, the following are just a few pandemic-related data points impacting operations… - 68% of all state mental health agencies experienced workforce shortages - Telephone...
#homecare #autism and #IDD How Electronic Visit Verification Impacts Providers
January 26, 2021 11:00 - 15 minutes - 14.3 MBA federal mandate called the 21st Century Cures Act required providers to comply with electronic visit verification (EVV) by January 1, 2021. That date has come and gone, and some providers are still concerned about what EVV holds for them. In this episode of Netsmart CareThreads, Hannah Patterson, vice president and general manager at Netsmart, talked with Joe Marte, a client alignment executive with Netsmart. Joe spent time as a provider himself before becoming vice president for busines...
#Seniorliving Seniors Embrace an Integrated Virtual Care Experience
January 21, 2021 11:00 - 23 minutes - 21.7 MB70%of healthcare consumers prefer to receive virtual services for their conditions. And 72% prefer to track their health status virtually. Despite this consumer demand, however, just 2% of healthcare providers offered 80% or more of their services virtually as of 2019. The COVID-19 pandemic has transformed care delivery, resulting in mass-adoption of telehealth. How can organizations navigate this new virtual world? In this episode of Netsmart CareThreads, we spoke with Megan Gresham-...
#Hospice How to retain hospice care providers during a pandemic - by CEO Ernesto Lopez, Hospice of Washington County
January 06, 2021 11:00 - 27 minutes - 25 MBAs hospice care services evolve because of COVID-19, how do providers adapt and pivot? Equally important, how do organizations retain and engage care team members? Ernesto Lopez, CEO at Hospice of Washington County, joined Netsmart to talk about to talk about prioritizing employee engagement and retention during a pandemic. What we discussed with Ernesto: - The role technology plays in engaging hospice care providers - How to keep hospice care providers connected to your organization’s...
#hospice and #palliative Billing Strategies for Financially Tough Times
December 15, 2020 20:45 - 19 minutes - 18 MBWe were working on payment reform when life threw a giant curveball into post-acute care settings — and everywhere else — last March. Organizations that hadn't yet bulked up on technology struggled at first, but industry wide, we should all be giving ourselves a big pat on the back for how well we handled the changes. Now, how can organizations plan for 2021, stretch their budgets, maintain remote environments, and stay focused on our patients? In this episode of Netsmart CareThreads, Jas...
7. #hospice and #palliative NHPCO CEO Edo Banach’s Guidance for Navigating the Path Forward
November 12, 2020 16:36 - 13 minutes - 12.6 MBAlong with a pandemic and a contentious election, hospice leaders have to navigate new payment models, diversify and expand services, protect the health and safety of patients and staff, meet new regulatory challenges, and leverage technology to deliver care virtually. How do we navigate the path forward? In this episode of Netsmart CareThreads, we asked Edo Banach, president and CEO at National Hospice and Palliative Care Organization, for his thoughts. Here's what Edo sa...
#hospice and #palliative NHPCO CEO Edo Banach’s Guidance for Navigating the Path Forward
November 12, 2020 16:36 - 13 minutes - 20.4 MBAlong with a pandemic and a contentious election, hospice leaders have to navigate new payment models, diversify and expand services, protect the health and safety of patients and staff, meet new regulatory challenges, and leverage technology to deliver care virtually. How do we navigate the path forward? In this episode of Netsmart CareThreads, we asked Edo Banach, president and CEO at National Hospice and Palliative Care Organization, for his thoughts. Here's what Edo said:...
#Seniorliving Redefining the Expectations of Aging
October 27, 2020 09:00 - 36 minutes - 54.4 MBWith more than 10,000 Americans turning 65 each day, the Baby Boomers are about to make their mark on the post acute industry. How will they shape what the future of our industry looks like? In this episode of NetSmart CareThreads, Doug Leidig, president and CEO of Asbury Communities, joined Jeremy Mercer, director of post acute community strategy for Netsmart. Jeremy and Doug discussed: - Why it's important to redefine the expectations of aging - How technology will he...
6. #Seniorliving Redefining the Expectations of Aging
October 27, 2020 09:00 - 36 minutes - 33.7 MBWith more than 10,000 Americans turning 65 each day, the Baby Boomers are about to make their mark on the post acute industry. How will they shape what the future of our industry looks like? In this episode of NetSmart CareThreads, Doug Leidig, president and CEO of Asbury Communities, joined Jeremy Mercer, director of post acute community strategy for Netsmart. Jeremy and Doug discussed: - Why it's important to redefine the expectations of aging - How technology wil...
5. Keeping Suicide Prevention Top of Mind All Year Round
September 30, 2020 15:30 - 26 minutes - 24.2 MBSuicide is the second leading cause of death among today’s youth; therefore, we must continue to expand awareness and encourage individuals to take action. Awareness is the first step to prevention, and we all can play a role in supporting one another, preventing suicide and removing the stigma surrounding mental health. Lisa Desai, Psy.D., director of behavioral health consulting, and Lea Karnath, senior program manager, at MindWise Innovations join Netsmart Director Keith Boushee to ...
Keeping Suicide Prevention Top of Mind All Year Round
September 30, 2020 15:30 - 26 minutes - 40.2 MBSuicide is the second leading cause of death among today’s youth; therefore, we must continue to expand awareness and encourage individuals to take action. Awareness is the first step to prevention, and we all can play a role in supporting one another, preventing suicide and removing the stigma surrounding mental health. Lisa Desai, Psy.D., director of behavioral health consulting, and Lea Karnath, senior program manager, at MindWise Innovations join Netsmart Director Keith Boushee to d...
#hospice Caring for COVID-19 Patients
September 22, 2020 20:02 - 15 minutes - 23.1 MBIn COVID hotspots, hospitals and other health care providers quickly rose to the occasion this spring when faced with a rapid influx of new patients. Catholic Home Care & Good Shepherd Hospice on Long Island cared for more than 1,100 COVID-positive patients and 400 hospice patients who are COVID positive. They've also kept a rehospitalization rate to less than 1%. How did they do it? Kim Kranz, president at Catholic Home Care & Good Shepherd Hospice, joined this episode of NetSmart Care...
4. #hospice Caring for COVID-19 Patients
September 22, 2020 20:02 - 15 minutes - 13.8 MBIn COVID hotspots, hospitals and other health care providers quickly rose to the occasion this spring when faced with a rapid influx of new patients. Catholic Home Care & Good Shepherd Hospice on Long Island cared for more than 1,100 COVID-positive patients and 400 hospice patients who are COVID positive. They've also kept a rehospitalization rate to less than 1%. How did they do it? Kim Kranz, president at Catholic Home Care & Good Shepherd Hospice, joined this episode of NetSmart Car...
#seniorliving How to Survive and Thrive During COVID-19
September 15, 2020 09:00 - 15 minutes - 24.4 MB2020 looked like a banner year for long-term care until COVID struck. Very soon, it became clear that our facilities not only would fail to escape the virus, but we would become ground zero for it. Consequently, we're experiencing a drop in census, an increase in the cost per resident, more and more burnt out staff, and a major reputational hit to our industry. In light of all this, where do we go from here? Mark Parkinson, president & CEO at American Health Care Association, joi...
3. #seniorliving How to Survive and Thrive During COVID-19
September 15, 2020 09:00 - 15 minutes - 14.3 MB2020 looked like a banner year for long-term care until COVID struck. Very soon, it became clear that our facilities not only would fail to escape the virus, but we would become ground zero for it. Consequently, we're experiencing a drop in census, an increase in the cost per resident, more and more burnt out staff, and a major reputational hit to our industry. In light of all this, where do we go from here? Mark Parkinson, president & CEO at American Health Care Association, j...
#hospice #palliative The Role of Hospice in Senior Living Communities
September 04, 2020 18:22 - 20 minutes - 29.9 MBIsolation is tough on everyone. People are tired. Many of us feel like we're running an ultramarathon, and we have no idea where the end lies. During this time, people who receive a six-month prognosis know they won't outlive the pandemic. That realization has led many hospice professionals to redouble their efforts. We have vital work to do. In this episode of NetSmart, Jason Banks, vice president of post acute care for Netsmart talks with Balu Natarajan, M.D., chief medical ...
2: #hospice #palliative The Role of Hospice in Senior Living Communities
September 04, 2020 18:22 - 20 minutes - 18.5 MBIsolation is tough on everyone. People are tired. Many of us feel like we're running an ultramarathon, and we have no idea where the end lies. During this time, people who receive a six-month prognosis know they won't outlive the pandemic. That realization has led many hospice professionals to redouble their efforts. We have vital work to do. In this episode of NetSmart, Jason Banks, vice president of post acute care for Netsmart talks with Balu Natarajan, M.D., chief medic...
1: #carecoordination Be the Change … or the Change Will Be Forced on You w/ Dr. Joe Parks
August 27, 2020 15:03 - 32 minutes - 29.3 MBThe Office of the National Coordinator (ONC) has published a final version of the 21st Century Cures Act regarding interoperability in information blocking. It includes parameters of compliance for health information technology. The ONC is also looking for provider transparency to stimulate innovation in healthcare and thus establish and enable interoperability in a much bigger fashion. The result? Unprecedented access to data. In this episode of NetSmart, AJ Peterson, vice president an...
#carecoordination Be the Change … or the Change Will Be Forced on You w/ Dr. Joe Parks
August 27, 2020 15:03 - 32 minutes - 46.7 MBThe Office of the National Coordinator (ONC) has published a final version of the 21st Century Cures Act regarding interoperability in information blocking. It includes parameters of compliance for health information technology. The ONC is also looking for provider transparency to stimulate innovation in healthcare and thus establish and enable interoperability in a much bigger fashion. The result? Unprecedented access to data. In this episode of NetSmart, AJ Peterson, vice president an...
Introducing Netsmart CareThreads
August 07, 2020 19:53 - 26 minutes - 23.9 MBEverybody has a podcast. So why not us? COVID has forced us to be creative in how we communicate, and podcasts are a great way to connect and share information. On the Netsmart CareThreads show, human services and post-acute leaders across the healthcare continuum come together to discuss industry trends, challenges, and opportunities. In this intro episode, host Tom Herzog talks with Scott Green, senior vice president and general manager of human services at Netsmart, and Dawn Iddings...