70%of healthcare consumers prefer to receive virtual services for their conditions. And 72% prefer to track their health status virtually.



Despite this consumer demand, however, just 2% of healthcare providers offered 80% or more of their services virtually as of 2019.



The COVID-19 pandemic has transformed care delivery, resulting in mass-adoption of telehealth.



How can organizations navigate this new virtual world?



In this episode of Netsmart CareThreads, we spoke with Megan Gresham-Ulrich, vice president of marketing and business development, and Mark Plunkett, corporate director of information technology at Maple Knoll Communities.


Here's what Megan and Mark discussed:



- Why Maple Knoll chose to be a technology-first organization



- How technology is revolutionizing senior care



- Ways technology will change the senior care delivery experience



- Supporting technological innovation through grants



This discussion with Megan Gresham-Ulrich and Mark Plunkett was sampled from our show, Netsmart CareThreads. If you want to hear more episodes like this one, check us out on Apple Podcasts.