Stress rises around the holidays, which means people get tense. And for a lot of people, Thanksgiving might be the first time they’ve seen their families since easter, or maybe even since the year before. So there’s a lot of calibration that goes on.⠀

Topics like politics and religion and money are all taboo subjects. But discussions about progress shouldn’t be off-limits. ⠀

But how do we argue while coming together instead of falling apart?⠀

Our guest is Buster Benson. As the mastermind behind top-performing teams at Amazon, Twitter, and Slack, Buster basically mastered hard conversations in stressful environments. His article cognitive bias went so viral, viral he got a book deal. ⠀

We’ll discuss the psychology of those awkward, unproductive conversations and how to avoid it.⠀

Today we will learn:

How cognitive bias affects everyone

How to stay confident when you’re put on the spot

How to diffuse tense moments with a few strategic questions


Show Notes: mindlove.com/106
Learn more about your ad choices. Visit megaphone.fm/adchoices

Stress rises around the holidays, which means people get tense. And for a lot of people, Thanksgiving might be the first time they’ve seen their families since easter, or maybe even since the year before. So there’s a lot of calibration that goes on.⠀

Topics like politics and religion and money are all taboo subjects. But discussions about progress shouldn’t be off-limits. ⠀

But how do we argue while coming together instead of falling apart?⠀

Our guest is Buster Benson. As the mastermind behind top-performing teams at Amazon, Twitter, and Slack, Buster basically mastered hard conversations in stressful environments. His article cognitive bias went so viral, viral he got a book deal. ⠀

We’ll discuss the psychology of those awkward, unproductive conversations and how to avoid it.⠀

Today we will learn:


How cognitive bias affects everyone
How to stay confident when you’re put on the spot
How to diffuse tense moments with a few strategic questions

Show Notes: mindlove.com/106

Learn more about your ad choices. Visit megaphone.fm/adchoices