Live and Lead for Impact with Kirsten E. Ross
232 episodes - English - Latest episode: over 1 year ago - ★★★★★ - 164 ratingsYou were born with individual strengths and a unique purpose. Don’t let fears, false beliefs, or life’s happenings diminish your influence!
It’s time to Live and Lead for Impact!
Host, Kirsten Ross, expert of transformation, will help you Defeat the Drama and Overcome the Trauma that can stop you in your tracks.
You’ll gain focus, find confidence, and take bold action…. Unleash passionate, purposeful you!
Make your impact as a business leader, family business employee, volunteer, parent, mom, or dad. Find the tenacity to be a warrior for your unique impact! Let’s Go!!
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Episodes
DTD 077: Are Your Correction Conversations Igniting Change?
January 26, 2015 08:30 - 6 minutes - 6.61 MBApply For A FREE Leadership Breakthrough Session With Kirsten Today! When your team member is employing stay stuck strategies where is their focus? During a leadership training participants had a big aha moment. It certainly wasn’t on the success of the organization! Busting Stay Stuck Strategies Episodes: #34, #35, #36, #37 http://goo.gl/SupZkT http://goo.gl/KnbHBC http://goo.gl/ZLTlWU http://goo.gl/L7GaeP Apply For A FREE Leadership Breakthrough Session With Kirsten Today!
DTD 076: Use Celebration to Energize Your Team
January 22, 2015 19:05 - 7 minutes - 8.12 MBApply For A FREE Leadership Breakthrough Session With Kirsten Today! 1. People want to Feel Acknowledged & Appreciated 2. Intentional Positive Focus 3. Celebrate Progress 4. Unite as a Team 5. Gratitude The Gratitude Episode: #60 Apply For A FREE Leadership Breakthrough Session With Kirsten Today!
DTD 075: Each Customer has a Unique Relationship
January 19, 2015 08:30 - 9 minutes - 10.6 MBClick To Apply For A FREE Leadership Breakthrough Session With Kirsten Today! I recently had a little snafu with my schedule and showed up for my son’s Dr. appointment 30 minutes late. Bummer! The earlier time would have been much nicer, actually. How did it happen? It was a combination of things. First, I somehow added the appointment incorrectly in my calendar. I was actually about 10 minutes early for the time I had documented. Second, the Doctor’s automated appointment reminder...
DYD 074: I Need A Defeat The Drama Strategy For My Interview
January 15, 2015 08:30 - 12 minutes - 12 MBClick To Apply For A FREE Leadership Breakthrough Session With Kirsten Today! Jane from the US asked: I am being interviewed on the 6th of January for a Director position that will oversee a team that has been full of drama for the past year and a half. I have been informed that some on the team believe I am the reason for the previous directors dismissal, and that if I am to take the position, they won't work for me. When asked in the interview, "How will you handle or deal with the c...
DTD 073: Providing Service that Ignites Loyalty!
January 12, 2015 08:30 - 9 minutes - 10.1 MBClick To Apply For A FREE Leadership Breakthrough Session With Kirsten Today!
DTD 072: How to Lose a Customer True Tales of a Courtesy Call Gone Awry
January 08, 2015 08:30 - 12 minutes - 12.2 MBHow to Lose a Customer: A True Tale of a Courtesy Call Gone Awry Click To Apply For A FREE Leadership Breakthrough Session With Kirsten Today!
DTD 071: Squirrel Lessons- Are Your Resources More Bountiful than You Know?
January 05, 2015 08:30 - 7 minutes - 7.56 MBClick To Apply For A FREE Leadership Breakthrough Session With Kirsten Today!
DTD 070: Defeat the Drama of Supervising Your Friends
January 01, 2015 08:30 - 13 minutes - 13.7 MBClick To Apply For A FREE Leadership Breakthrough Session With Kirsten Today! In theory working with friends seems like it would be great. And, at times it does work out well. However, over and over I find my clients struggling with the negative impact of work friendships. We spend a lot of time at work so it’s bound to happen. We become friends with people at work. There are many ways you can end up supervising a friend: You worked together, became friends and then you got promoted to ...
DTD 069: I Refuse to Stay Stuck! I Choose Change!
December 29, 2014 08:30 - 7 minutes - 7.69 MBClick To Apply For A FREE Leadership Breakthrough Session With Kirsten Today! Are you one of those people who avoid change at all cost? Maybe fear stops you in your tracks or your stubbornness gives you pride. Maybe you celebrate your stagnation. No matter how change avoidant you are I bet you’ve benefitted from change, perhaps without even knowing it. Change is often good! Let me illustrate: Are you old enough to remember rotary phones? Do you still use one today or have you moved o...
DTD 068: Defeat Your Compensation Drama
December 25, 2014 08:30 - 13 minutes - 13.8 MBClick To Apply For A FREE Leadership Breakthrough Session With Kirsten Today! Many companies have a formal policy that requires employees to keep the specifics about their pay private. I certainly understand what motivates these policies. Conversations about pay almost always cause drama! However, rarely do these policies serve their purpose. And, often, I find they are enforced more aggressively when there really is no legitimate rhyme or reason for how much employees are paid. In other...
DTD 067: Six Strategies to Create Team Change that Sticks
December 22, 2014 08:30 - 12 minutes - 12.2 MBClick To Apply For A FREE Leadership Breakthrough Session With Kirsten Today! Many of my new clients share complaints about employees that will not implement new processes or use new protocols. Teams often seem to do everything in their power to resist change. Leaders are plagued with comments and complaints like these. Do any sound familiar? No one told me. This doesn’t work. I don’t understand why we have to do this! I keep forgetting. What are we supposed to do after the firs...
DTD 066: Stop Beating Yourself Up!
December 18, 2014 08:30 - 8 minutes - 8.94 MBClick To Apply For A FREE Leadership Breakthrough Session With Kirsten Today! Do you set goals and fall short of meeting them? Do you make promises to co-workers and then fail to follow through? Are daily choices inconsistent with the outcomes you say you’d like to create in your work or life? You are not alone. Whether it’s a New Year’s resolution to get to the gym 4 times per week or a commitment to an employee that you’ll be better at delegating tasks with a reasonable amount of l...
DYD 065: I Have Employees But Still Feel Like I_m Doing all the Work!
December 15, 2014 08:30 - 13 minutes - 13.5 MBClick To Apply For A Leadership Breakthrough Session With Kirsten Sarah from South Carolina I am excited to say that my business has grown over the last 7 years. I am very lucky. As it has grown I have hired more employees. Here’s my drama, I still feel like I’m doing everything. I really thought that as I added more people I’d be able to scale back some on my hours and really focus on my favorite parts of the business. That just hasn’t happened. Some employees do say I’m a perfectionist...
DTD 064: We Can Dream Big as Adults! Where Could Childlike Imagination Take You Today?
December 11, 2014 08:30 - 6 minutes - 6.61 MBClick To Apply For A Leadership Breakthrough Session With Kirsten I have vivid memories of the nights spent as a young child with good friends and cousins. We would concoct the biggest, most outrageous plans with the pure, innocent intent of making it all happen the next day. There were plans for a huge circus and parade. We’d create the vision. It was going to be huge and glorious and would take place in the living room. Or how about the magic show we’d have. The neighborhood would join...
DTD 063: Get Out of the Way So Your Team Can Achieve
December 08, 2014 14:16 - 12 minutes - 12.8 MBClick To Apply For A Leadership Breakthrough Session With Kirsten If something is not going well in your department or business look at you first and ask, “What did I do to contribute to this situation?” Some good places to look first: Did I set clear and consistent expectations (quantity, quality)? Does the team or individual have the necessary knowledge, skills and abilities? Am I helping to create an environment that is encouraging and motivating? Have I made my employees afra...
DTD 062: You Can Control Your Thoughts!
December 04, 2014 08:30 - 7 minutes - 7.71 MBClick To Apply For A Leadership Breakthrough Session With Kirsten The human brain is amazing! It’s a part of us but almost acts as a separate entity at times, especially if we let it. And it sure can keep busy! Left to wander our brans can create drama! Do you just let your mind meander or are you intentional with your thoughts? In every moment you have the opportunity to choose what you focus on. Choose what your brain places on, what I call, your radar screen. And in every situat...
DTD 061: Quick Strategies to Fix Your Frustrations Now
December 01, 2014 08:30 - 13 minutes - 13.5 MBClick To Apply For A Leadership Breakthrough Session With Kirsten Doesn’t it seem like life brings you one little hiccup after another? It is often easy to stay busy fixing one small challenge after another. Our lives or work can get consumed with the little nuisances coming at us. But, we’d still rather have a bunch of small manageable problems, right? Well…..I’m going to ask you to examine that today. You see, on the surface, little problems seem small and unrelated and one little chal...
DTD 060: You Can Choose Gratitude Every Day
November 27, 2014 14:19 - 5 minutes - 6.38 MBClick To Apply For A Leadership Breakthrough Session With Kirsten This episode is releasing on the holiday we celebrate in the United States called Thanksgiving. It is a day to give thanks for all that we have. In honor of this day I want to encourage you to give thanks everyday. It is powerful to live a life of gratitude. In every moment you have the opportunity to choose your perspective and there is always something to be grateful for. When I first got divorced about 10 years ago ...
DYD 059: 5 Tips to Decrease Employee Turnover Now
November 24, 2014 08:30 - 19 minutes - 19.3 MBA business owner writes in asking how he can decrease employee turnover. Listen to hear the five tips to solving this problem. Click to view the shownotes for this episode Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind! http://www.defeatthedrama.com/webinarsignuppage Submit your Drama Question at the below link... http://podcast.defeatthedrama.com/defeat-your-drama If you enjoyed, I would really appreciate ...
DTD 058: You! Do You Invest Time For You?
November 20, 2014 08:30 - 5 minutes - 5.95 MBYour time is a currency. How do you spend it? Does the business of life take all of your time and attention? Your time is a currency and we all have a needs account. It requires time and attention from ourselves or others to fill our tank. An empty tank will almost always mean more drama as we find ourselves feeling resentful, overwhelmed, tired, burned out, unappreciated. Click to view the shownotes for this episode Signup for the free webinar at the link below: Surefire Strategies ...
DTD 057: Are You A Swooper?
November 17, 2014 08:30 - 11 minutes - 11.6 MBWhat? You haven't heard this term before? Well, if you were one of my perfectionists or people pleasing leader clients you probably would have heard it. I’ve used this word for years to describe the act of diving in to fix problems or potential problems or perceived problems – or, to use the excuse that there is evidence of any of these in order to justify jumping in to take over. Click to view the shownotes for this episode Signup for the free webinar at the link below: Surefire Str...
DTD 056: Are Hoops Creating Your Drama?
November 13, 2014 08:30 - 11 minutes - 11.7 MBIt’s time to talk about a drama-inducing tactic that many of my clients use or experience in their relationships both personal and professional. I call it the Hoop! As in, jump through my hoop. The hoop happens when one individual is testing another individual without their knowledge. Click to view the shownotes for this episode Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind! http://www.defeatthedrama.com/webinarsig...
DTD 055: Are Your Fears Stopping You? 5 Keys to Moving Ahead
November 10, 2014 08:30 - 16 minutes - 16.3 MBFear has a place. Fear tells us to go into protection mode. Our physical well being is in danger! The problem is, the way we live today, that fear telling us to stop – don’t move – danger and the accompanying adrenalin rush are not usually consistent with the threat level. In this episode Kirsten will share five keys to help you move though your fears. Click to view the shownotes for this episode Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motiva...
DTD 054: 5 Key Strategies to Create Great Meetings
November 06, 2014 08:30 - 21 minutes - 20.7 MBMeetings can be frustrating in many ways. In this episode Kirsten covers five key strategies to help create meetings that you will love! Want to create even more pain around meetings? Do the Time is Money Activity Calculate: Average salary x # people in meeting x length of meeting = SCAREY! Click to view the shownotes for this episode Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind! http://www.defeatthedrama.c...
DTD 053: 4 Steps You Must Follow to Avoid the Disastrous Drama Generating New Hire: Choose
November 06, 2014 00:43 - 17 minutes - 16.6 MBDo you often make the wrong hiring decisions? Do you avoid terminating poor performers because you think you'll never be able to hire anyone better anyway? In this episode Kirsten teaches the specific strategies on how to choose great candidates. 4th in a 4 part series. Click to view the shownotes for this episode Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind! http://www.defeatthedrama.com/webinarsignuppage Submit ...
DTD 052: 4 Steps You Must Follow to Avoid the Disastrous Drama Generating New Hire: Sift
October 30, 2014 07:30 - 26 minutes - 25.5 MBDo you often make the wrong hiring decisions? Do you avoid terminating poor performers because you think you'll never be able to hire anyone better anyway? In this episode Kirsten teaches the specific strategies on how to sift for great candidates. 3rd in a 4 part series. Click to view the shownotes for this episode Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind! http://www.defeatthedrama.com/webinarsignuppage Submit...
DTD 051: 4 Steps You Must Follow to Avoid the Disastrous Drama Generating New Hire: Source
October 27, 2014 07:30 - 12 minutes - 12.8 MBDo you often make the wrong hiring decisions? Do you avoid terminating poor performers because you think you'll never be able to hire anyone better anyway? In this episode Kirsten teaches the specific strategies on how to source for great candidates. 2nd in a 4 part series. Click to view the shownotes for this episode Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind! http://www.defeatthedrama.com/webinarsignuppage Su...
DTD 050: 4 Steps You Must Follow to Avoid the Disastrous Drama Generating New Hire: Plan
October 24, 2014 02:54 - 13 minutes - 13.2 MBDo you often make the wrong hiring decisions? Do you avoid terminating poor performers because you think you'll never be able to hire anyone better anyway? In this episode Kirsten teaches the specific strategies to use to hire the right people right now. 1st in a 4 part series, in this episode you'll learn how to plan for the interview. Click to view the shownotes for this episode Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losin...
DTD 049: 3 Common Barriers to Team Productivity & Great Service
October 20, 2014 07:30 - 14 minutes - 14.6 MBAre you often frustrated with the performance of your team? Is productivity not where it should be? Are you plagued with too many customer service issues? In this episode Kirsten discusses the three barriers to team productivity and great customer service - unlintended outcomes, ineffective reporting relationships, and resources. Click to view the shownotes for this episode Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your ...
DTD 048: 7 Common Consequences You Might Suffer If You Fail To Hold Your Team Accountable
October 16, 2014 17:22 - 15 minutes - 15.1 MBIs it difficult for you to hold your team accountable? Do you avoid correction conversations? Listen and learn about the 7 common consequences you might suffer if you fail to hold your team accountable. Gain the motivation you need to bust your fears and do what you must to create a dynamic team. 1. Lost Productivity 2. Resentments 3. Overwhelm 4. Burnout 5. Increased Liability 6. Sabotage 7. Decreased Customer Service Click to view the shownotes for this episode Other Related E...
DTD 047: Choose Your Words Wisely! Do They Make You Wig Out?
October 13, 2014 14:36 - 9 minutes - 8.66 MBThe words we use can be powerful. They can ignite emotion not only in us but also in others. This can be a good thing but at times can work against us! Listen to Kirsten as she teaches on the importance of our words in this episode of Defeat the Drama! Click to view the shownotes for this episode Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind! http://www.defeatthedrama.com/webinarsignuppage Submit your Drama Questio...
DYD 046: My Boss Complains About Other Departments; What Can I Do?
October 09, 2014 07:30 - 17 minutes - 16.6 MBIn this Defeat Your Drama Episode Elizabeth asks a great question- My boss complains about other departments; what can I do? Click to view the shownotes for this episode Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind! http://www.defeatthedrama.com/webinarsignuppage Submit your Drama Question at the below link... http://podcast.defeatthedrama.com/defeat-your-drama If you enjoyed, I would really appreciate a review o...