CXOTalk
474 episodes - English - Latest episode: 3 days ago - ★★★★★ - 30 ratingsExecutive CXO conversations on leadership, AI, and the digital economy with the world's top business innovators. Hosted by well-known Industry Analyst Michael Krigsman.
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Episodes
Oracle CX: The Experience Economy (CxOTalk)
April 09, 2020 04:58 - 22 minutes - 20.3 MBLearn how to create great customer experiences that build loyalty and create a significant competitive advantage in the experience economy. Read the full transcript and watch the video: https://www.cxotalk.com/video/customer-experience-experience-economy
Siemens PLM and Hackrod with Mouse McCoy - CxOTalk
April 06, 2020 08:25 - 18 minutes - 16.6 MBHackrod has partnered with Siemens PLM to develop a new platform that eases barriers from bringing complex manufacturing ideas from concept to market. Read the full transcript and watch the video: https://www.cxotalk.com/video/siemens-hackrod-collaborative-design-plm-web-30
NetSuite ERP: Founder Evan Goldberg Talks Cloud ERP (CxOTalk)
April 02, 2020 17:35 - 18 minutes - 17.3 MBOracle NetSuite is a pioneer developing cloud ERP and financial management applications. Company founder Evan Goldberg shares lessons on ERP success. Read the full transcript and watch the video: https://www.cxotalk.com/video/netsuite-founder-shares-cloud-erp-success-secrets
Using Data Science for Crisis Management
March 30, 2020 15:49 - 40 minutes - 37.7 MBAnthony Scriffignano has over 35 years experience in information technologies, Big-4 management consulting, and international business. Sciffignano leverages deep data expertise and global relationships to position Dun & Bradstreet with strategic customers, partners, and governments. Dr. David A. Bray has served in a variety of leadership roles in turbulent environments, including bioterrorism preparedness and response from 2000-2005, time on the ground in Afghanistan in 2009, serving as the ...
Workforce Development, Future of Work, AI, and Ethics with Emily He, Oracle HCM (CxOTalk)
March 26, 2020 10:51 - 21 minutes - 19.6 MBIn the ever-changing business landscape, how can a company's HR department use AI to navigate the future of work? Read the full transcript and watch the video: https://www.cxotalk.com/video/workforce-development-ai-future-work
Formula E Racing: Data Analytics and AI (CxOTalk)
March 20, 2020 12:28 - 17 minutes - 15.7 MBFormula E Racing, like its Formula 1 counterpart, relies on speed and strategy to win. Learn how one team crunches reams of data to beat the competition. Read the full transcript and watch the video: https://www.cxotalk.com/video/data-analytic-tools-ai-winning-combination-formula-e-racing
Future of Telecom 2020 - 5G, Edge Computing
March 17, 2020 10:04 - 43 minutes - 39.9 MBWhat is the future of telecom in 2020, with its focus on 5G, the Internet of Things, and edge computing? The Chief Marketing Officer of AT&T Business, Mo Katibeh, shares an inside look at the telecom industry with industry analyst, Michael Krigsman. Read the full transcript and watch the video: https://www.cxotalk.com/episode/future-telecom-2020-5g-iot-edge-computing
How to Become a Data-Driven Organization with Genpact CEO - CxOTalk
March 13, 2020 10:06 - 14 minutes - 12.9 MBTurning your company into a data-driven enterprise means harnessing data science and predictive analytics to drive your business ahead of the competition. Read the full transcript and watch the video: https://www.cxotalk.com/video/how-become-data-driven-enterprise
CIO Strategy and the CFO Relationship
March 10, 2020 06:40 - 34 minutes - 32.2 MBRecent research from Deloitte sheds light on the Chief Information Role and the relationship between IT and business stakeholders. The CTO / CIO of Deloitte presents the research and explains the implications. Read the full transcript and watch the video: https://www.cxotalk.com/episode/cio-strategy-planning-2020
CFO Strategy - Mass Customization
March 03, 2020 10:27 - 44 minutes - 40.7 MBCimpress and Vistaprint are pioneers of mass customization. Michael Krigsman speaks with the Chief Financial Officer of Cimpress, Sean Quinn, to learn about mass customization from a CFO perspective. Read the full transcript and watch the video: https://www.cxotalk.com/episode/mass-customization-cfo-perspective
Procurement Innovation with Coca-Cola FEMSA and SAP Ariba
February 27, 2020 08:39 - 12 minutes - 11.8 MBThe Chief Procurement Officer at Coca-Cola FEMSA, Jorge Torres Perez, explains his project on procurement management transformation and indirect spend with SAP Ariba. Read the full transcript and watch the video: https://www.cxotalk.com/video/procurement-management-transformation-coca-cola-femsa
Data and Intuition - Spreadsheet and Story - with Rishad Tobaccowala
February 18, 2020 11:55 - 44 minutes - 41.5 MBSuccessful business leadership in the digital ago requires requires an understanding of people; data-driven decision-making is not sufficient. Top business leader Rishad Tobaccowala explains why. Read the full transcript and watch the video: https://www.cxotalk.com/episode/digital-leadership-beyond-data-driven-decision-making
Experience Management (XM) and Customer Experience (CX) with Alicia Tillman, SAP (CxOTalk)
February 13, 2020 09:42 - 18 minutes - 17.2 MBCustomer experience and experience management are among the most important topics in business today. In this conversation, learn how being customer-centric can help your company win and keep loyal customers. Read the full transcript and watch the video: https://www.cxotalk.com/video/experience-management-future-customer-experience
Data Protection, Security and Privacy with Aaron Levie, CEO, Box
February 10, 2020 12:58 - 40 minutes - 37.1 MBData Protection and privacy have become burning issues for both consumers and enterprise buyers. The outspoken CEO of Box, Aaron Levie, offers advice to business leaders on how to manage data privacy, protection, and compliance. Read the full transcript and watch the video: https://www.cxotalk.com/episode/data-protection-privacy-ceo-view-aaron-levie
CMO Playbook: Brand Building with Alicia Tillman, CMO, SAP (CxOTalk)
February 06, 2020 13:53 - 12 minutes - 11.8 MBThe key to building brand value lies in several factors including authenticity, a clear vision for the company's culture, and empathy for your customer. Read the full transcript and watch the video: https://www.cxotalk.com/video/cmo-playbook-building-brand-value
Drug Discovery and Development - Pharma and Data Science
January 29, 2020 12:42 - 48 minutes - 44.3 MBData science and AI are playing an increasingly important role healthcare, including the development of new drugs, therapies, and healthcare processes. Industry analyst, Michael Krigsman, speaks with a leader in data science for health care, Dr. Bülent Kiziltan, to learn more. Read the full transcript and watch the video: https://www.cxotalk.com/episode/data-science-pharma-drug-discovery
Data Trends 2020 with Amy Webb and David Bray
January 16, 2020 09:00 - 43 minutes - 40.5 MBThe increasing role of data in business, government, society, and culture has created technology and policy challenges for leaders in business and government. This episode explores the issues and challenges of data in the year 2020. Read the full transcript and watch the video: https://www.cxotalk.com/episode/data-2020-trends-challenges
Andrew Ng Explains AI Strategy for the Enterprise
December 25, 2019 09:09 - 46 minutes - 42.4 MBAndrew Ng is one of the world's most prominent AI scientist's and educators. In this episode of CxOTalk, he shares practical advice for adopting AI in the enterprise. Read the full transcript and watch the video: https://www.cxotalk.com/episode/andrew-ng-explains-ai-strategy-business
Customer Experience and Fan Engagement with SAP and WNBA
December 20, 2019 15:08 - 21 minutes - 20.1 MBCustomer experience is a crucial focus for innovative leaders in both business and professional sports. Cathy Engelbert, Commissioner of the Women’s NBA (WNBA) and Alicia Tillman, Chief Marketing Officer of SAP, offer advice on this topic. Read the full transcript and watch the video: https://www.cxotalk.com/video/customer-experience-fan-engagement-sports-business
Digital Health and Transformation with World Health Organization
December 17, 2019 12:50 - 53 minutes - 50.6 MBThe World Health Organization's CIO explains digital health, ecosystems and data. He offers advice for government policymakers and healthcare practitioners. Read the full transcript and watch the video: https://www.cxotalk.com/episode/digital-health-transformation-innovation-healthcare
Brand Storytelling with Video
December 13, 2019 11:42 - 47 minutes - 43.4 MBDigital storytelling with video has become an essential skill for business leaders and brands. In this episode, executive storyteller and industry analyst, Michael Krigsman, speaks with David Hoffman, a successful brand storyteller and documentary filmmaker to learn inside secrets on how to tell a compelling brand story with video. Read the full transcript and watch the video: https://www.cxotalk.com/episode/how-tell-authentic-brand-stories-video
McKinsey: Leap Beyond Digital Transformation
December 03, 2019 07:33 - 10 minutes - 9.88 MBEstablished organizations struggle with new, customer-centric business models for digital transformation and beyond. A McKinsey Senior Partner offers practical advice and explains the new Leap by McKinsey program. Read the full transcript and watch the video: https://www.cxotalk.com/video/mckinsey-leap-beyond-digital-transformation
Digital Transformation at Scale with PwC
November 28, 2019 08:24 - 41 minutes - 38 MBPriceWaterhouseCooper is one of the largest professional services organizations in the world, with almost 300,000 employees and over $42 billion in revenue. PwC's Chief Digital Officer, Joe Atkinson, shares lessons, digital transformation examples at scale, and advice on change management strategy. Read the full transcript and watch the video: https://www.cxotalk.com/episode/pwc-digital-transformation-massive-scale
Intelligent Robots for Manufacturing Automation
November 26, 2019 09:16 - 41 minutes - 39.2 MBThe fascinating world of robotics and autonomous systems in manufacturing is evolving rapidly. The CEO of Unibap, a leader in this field, join us together with Industry Analyst, Michael Krigsman, and guest co-host, Dr. David A. Bray. Read the full transcript and watch the video: https://www.cxotalk.com/episode/intelligent-robots-autonomous-manufacturing
Collaboration at Scale with Sanjay Srivastava, CDO, Genpact
November 13, 2019 04:37 - 36 minutes - 34.5 MBThe Chief Digital Officer of professional services firm, Genpact, explains how the huge company uses collaboration to achieve high-performance results. Read the full transcript and watch the video: https://www.cxotalk.com/video/professional-services-collaboration-future-work
Cognitive Computing in the Enterprise
November 12, 2019 13:15 - 40 minutes - 37.7 MBCognitive automation and artificial intelligence are becoming core parts of the innovation strategy for many organizations. On this episode, we explore cognitive automation in the enterprise. Read the full transcript and watch the video: https://www.cxotalk.com/episode/cognitive-automation-enterprise
Data and the Transformational CIO
November 06, 2019 08:04 - 20 minutes - 19.1 MBA top-tier Chief Information Officer explains the transformational CIO role, cloud migration strategy, and the importance of communication. Read the full transcript and watch the video: https://www.cxotalk.com/video/belkin-cio-managing-data-cloud-infrastructure
How to Become a Transformational CIO with Tim Crawford and Isaac Sacolick
November 05, 2019 10:45 - 36 minutes - 33.9 MBBecoming a transformational Chief Information Officer is the key to remaining relevant in business today. Two experts explain how CIOs must adapt to changing times. Read the full transcript and watch the video: https://www.cxotalk.com/video/cio-playbook-become-transformational-chief-information-officer
Workday CEO, Aneel Bhusri: Machine Learning in Enterprise Software
November 01, 2019 05:50 - 40 minutes - 38.7 MBHow will machine learning and artificial intelligence affect enterprise software, including human capital management (HCM) and financial Management? The CEO of SaaS platform, Workday, shares his vision for the future.
How to Get a Book Publishing Contract
October 21, 2019 08:08 - 40 minutes - 37.7 MBHow can you find a publisher to publish a business book? One of the top literary agents in New York City explains, on this episode of CxOTalk.
Digital Natives Connected to Mobile Devices but Disconnected from Life
October 11, 2019 10:48 - 43 minutes - 40.4 MBMany digital natives and Millennials relate to life through phones and devices, causing a range of social and economic problems for themselves and society. This episode of CxOTalk explores the issues with one of the world's foremost digital sociologists.
Security in a Hyper-Connected World with Edna Conway, Cisco
October 03, 2019 09:39 - 41 minutes - 38 MBSecurity in our hyper-connected and converged world means addressing physical, operational, infosec, behavioral, and privacy issues. A prominent CSO from Cisco Systems shares her advice for managing security.
Digital Transformation and the Google Cloud
September 25, 2019 13:35 - 44 minutes - 41.5 MBThe link between digital transformation and technology is not always clear. We explore this topic with Marcus East from the Office of the CTO at Google.
Brand Loyalty, Customer Experience, and Brand Intimacy
September 19, 2019 17:40 - 42 minutes - 39.6 MBBrand loyalty and customer loyalty are foundations for any modern business. On this episode, we explore the concept of brand loyalty with Mario Natarelli, managing partner at branding agency MBLM and author of the book Brand Intimacy.
Disinformation, Infosec, Cognitive Security, and Influence Manipulation
September 14, 2019 08:38 - 44 minutes - 41.7 MBFighting disinformation (and misinformation) attacks has become a crucial part of information security (Infosec). On this episode of CxOTalk, three experts explain how to disrupt these dangerous attacks.
Fintech News - Stopping Payment Fraud (CxOTalk)
August 28, 2019 10:09 - 40 minutes - 37.1 MBWhat is the future of payment and how does the payment processing industry fight fraud for traditional banking, fintech startups, and beyond? Join Industry Analyst, Michael Krigsman, and Guest Co-Host, Dr. David A. Bray, as we explore this topic with a senior executive from ACI Worldwide.
Women in Business: Gender Equality and Career Development
August 19, 2019 04:09 - 43 minutes - 40.5 MBA corporate leader and well-known author share valuable advice on career development for both women and men on this episode of CxOTalk with host Michael Krigsman.
Retail and E-Commerce Transformation with TUMI and Samsonite (CxOTalk #350)
August 12, 2019 07:50 - 39 minutes - 36.6 MBHow do established brands like Samsonite and Tumi rethink their digital strategy for retail and e-commerce. Samsonite and TUMI executive, Charlie Cole, shares his strategy and plans on this exciting episode of CxOTalk.
Revenue Generation and Customer Experience with LeanData
August 05, 2019 09:09 - 44 minutes - 40.5 MBHow can marketing and sales help improve the buyer experience? That's our topic on this episode of CxOTalk, with guest Karen Steele, the Chief Marketing Officer at LeanData.
Detecting Disformation with Data with Brett Horvath and David Bray
July 29, 2019 08:21 - 42 minutes - 39.1 MBDisinformation presents numerous challenges to business and society. We explore strategies for using data science to uncover patterns and reveal disinformation campaigns.
Contact Centers and Customer Experience with Concentrix and Phil Fersht
July 24, 2019 14:20 - 43 minutes - 40.2 MBCustomer success, service, and support are crucial components of customer experience strategy. On this episode, Michael Krigsman explores the future of customer success and contact centers with two of the world's most qualified experts on professional services call center outsourcing. The guests on this episode are Chris Caldwell, President of Concentrix Corporation, a multi-billion leader in the contact center industry and Phil Fersht, a world-renowned industry analyst and the founder of HF...
Blackmagic Design: Customer Experience and Industry Disruption in Video Production
July 05, 2019 12:15 - 50 minutes - 46.8 MBLearn how the CEO of Blackmagic Design thinks about customer experience, innovation, and product design in both hardware and software.
Customer Experience and Digital Transformation at the American Medical Association
June 24, 2019 08:28 - 43 minutes - 40.4 MBLearn how the AMA is using digital transformation to increase AMA membership and drive influence on policy issues that are important to physicians.
Vonage: Marketing Transformation and Brand Building with Rishi Dave, CMO
June 20, 2019 07:59 - 36 minutes - 34.1 MBRishi Dave, CMO of Vonage, explains how to transform marketing to and build a brand at scale. Learn about culture, agility, and leadership in marketing.
Augmented Reality and IoT in the Enterprise with PTC
May 27, 2019 06:15 - 43 minutes - 39.8 MBAugmented reality and the industrial internet of things (IoT) have the power to transform business and manufacturing. The CEO of a large, public company developing these technologies shares a glimpse into the future.
Enterprise Customer Transformation with Guillermo Diaz, Cisco
May 21, 2019 09:56 - 42 minutes - 38.9 MBCustomer transformation means looking beyond technology into culture, talent, and information sharing. The former Chief Information Officer of Cisco Systems explains business transformation at scale.
Customer Relationships for the Experience Economy
May 06, 2019 10:37 - 44 minutes - 40.8 MBOur experience economy demands customer relationships based on the right business models and processes. Two Wharton School professors share their research on developing and keeping strong customer relationships.
Zoho CEO, Sridhar Vembu on Building Enterprise Software
April 30, 2019 07:29 - 44 minutes - 40.8 MBZoho has become a recognizable alternative to companies such as Salesforce.com. Learn how Zoho's CEO built this enterprise software suite without venture capital funding.
Future of Collaboration, Steven Goldbach, Deloitte, at Logitech
April 26, 2019 10:39 - 25 minutes - 24.5 MBFind out what, Steven Goldbach, Chief Strategy Officer at Deloitte, has to say about his book, Detonate, and how it can be used by businesses to overhaul their thinking about digital transformation.
Smart Cities, Ecosystems, and Financial Inclusion
April 23, 2019 09:33 - 44 minutes - 41.1 MBTechnology has the power to transform cities around the world. Mastercard explains how to improve the lives of citizens with smart cities and ecosystems.