CXOTalk

Securing the Last Mile with an Enterprise Browser: NASCAR Team Hendrick Motorsports

April 24, 2024 10:29 - 29 minutes - 28.2 MB

Join CXOTalk episode 836, for a deep dive into the world of NASCAR with Matthew Cochran, Director of IT at Hendrick Motorsports. Discover how Hendrick Motorsports leverages the power of the Island Enterprise Browser to enhance security and productivity across their operations. Matthew Cochran shares insights on the critical role of IT in racing, highlighting how advanced technology and data management are integral to winning championships. Whether you're a tech enthusiast, a NASCAR fan, or in...

AI Playbook for Business Results: Insights from IBM Consulting

April 19, 2024 08:30 - 52 minutes - 48.9 MB

In episode 832 of CXOTalk, Michael Krigsman talks with Mohamad Ali, the Chief Operating Officer of IBM Consulting, about practical aspects of integrating AI into business operations. The discussion explores challenges and opportunities that companies encounter as they transition from initial AI experimentation to scaling these solutions effectively. Ali emphasizes the changing landscape of AI consulting, highlighting the shift from building initial use cases to addressing the complexities of ...

The Data Value Chain: Key to Successful AI

April 17, 2024 14:22 - 23 minutes - 23.4 MB

Join this conversation with Mike Capone, CEO of Qlik, exploring the importance of the AI value chain and data value chain in building successful AI strategies. Key Takeaways: 🔷The AI Value Chain: Understand the end-to-end process of capturing, curating, and analyzing data to drive robust AI outcomes. 🔷Data as the Foundation: Discover why high-quality, well-curated data is the cornerstone of effective AI. 🔷Strategic Decision-Making: Learn how AI and data analytics can empower strategic decisio...

What are Ethical AI and Responsible Technology? A Conversation with Accenture.

April 02, 2024 10:25 - 54 minutes - 59.2 MB

Watch an insightful discussion on responsible technology and ethical AI with Paul Daugherty, the Chief Technology & Innovation Officer at Accenture. Discover how Accenture, a global powerhouse with over 730,000 employees, is driving value and business impact through technology while setting the strategy for responsible AI. Learn about the intentional actions needed to design, deploy, and use AI ethically, and how Accenture is bridging the responsible AI gap. Don't miss this deep dive into the...

Data, AI, and Patient Outcomes: Inside the Mayo Clinic Platform

April 01, 2024 09:38 - 52 minutes - 59.4 MB

🔍 Discover how health, data, and AI converge with Dr. John Halamka, a leading figure in healthcare IT. Learn about the Mayo Clinic Platform's mission to accelerate innovation and the ethical curation of global health data. Dive into the challenges of AI model validation and the importance of privacy and trust in healthcare data management. 🔐 Key Topics: - Federated data models - AI's impact on healthcare workflows - Regulatory and privacy considerations - The future of AI in clinical practic...

How to Lead Practical, Ethical, and Trustworthy AI

March 21, 2024 14:06 - 1 hour - 76.4 MB

Join host Michael Krigsman and prominent guests David Bray and Anthony Scriffignano for an insightful CXOTalk discussion on navigating the complex landscape of AI ethics and governance. As AI rapidly advances and becomes more influential in our daily lives, it's crucial to ensure these powerful technologies are developed and used in a trustworthy, responsible manner. *Key topics include:* 🔴 The Importance of Trustworthy AI 🔴 Challenges in AI Governance 🔴 Frameworks for Ethical AI 🔴 Societal I...

Advice on Digital Transformation, from ITV Studios and Zoho

March 21, 2024 05:08 - 17 minutes - 16.8 MB

In this episode of CXOTalk, Michael Krigsman speaks with Rob O'Brien, Head of International Technology at ITV Studios, about the digital transformation of television production. The conversation covers: ➡️How ITV is adapting to the rise of streaming services like Netflix and Disney+ ➡️Enabling creatives with innovative technology to make the best TV shows ➡️Managing complex workflows and processes across 400-500 productions per day ➡️Using Zoho Creator and Zoho Analytics to centralize produc...

Building Ethical AI: The 7 Principles of Responsible Technology, with Juliette Powell

March 15, 2024 06:06 - 52 minutes - 58.2 MB

CXOTalk host, Michael Krigsman, talks with Juliette Powell, author and AI expert, to dissect the complexities of ethical AI in our rapidly evolving digital landscape. As AI becomes increasingly embedded in our lives, the conversation around its ethical use has never been more critical. Juliette Powell brings her extensive knowledge to the table, discussing the seven foundational principles outlined in her book, "The A.I. Dilemma." Key Takeaways from the Episode: -- Intentionality in AI Develo...

Navigating the Future of Supply Chain Management

March 08, 2024 13:51 - 58 minutes - 53.4 MB

Join CXOTalk episode 824 for a compelling look at the critical role of supply chain management in today's business landscape. We bring together Ted Stank from the Supply Chain Institute and Bill Simon, former CEO of Walmart U.S., to share their expertise in areas such as the strategic role of supply chains in business, balancing efficiency and resilience, and the impact of consumer behavior on supply chain planning. Watch this masterclass on modern supply chain strategies! 🔗 Stay Connected: ...

Scaling Customer Experience and Operational Excellence: Lessons from Zoho and GardaWorld

March 07, 2024 10:10 - 20 minutes - 20.1 MB

In this episode of CXOTalk, host Michael Krigsman talks with Taylor Wolsey from GardaWorld about the company's journey to align customer experience and operational excellence through digital transformation. GardaWorld, a leading security services provider, has grown rapidly through acquisitions, presenting challenges in delivering a consistent, high-quality customer experience across multiple brands, languages, and regions. Wolsey shares valuable insights into how GardaWorld: 🔷 Makes custome...

How to Secure Unmanaged Devices, with Palo Alto Networks

March 05, 2024 05:55 - 18 minutes - 19 MB

In this episode of CXOTalk, Michael Krigsman speaks with Anand Oswal from Palo Alto Networks to explore the critical issue of securing unmanaged devices by using enterprise browsers. Oswal highlights the alarming statistic that over 50% of devices accessing corporate data are unmanaged, contributing to 90% of successful malware attacks. He emphasizes the need for robust security measures that can consistently protect both managed and unmanaged devices without compromising user experience. Th...

Practical AI for the Enterprise: Lessons From Salesforce Customers

February 27, 2024 09:05 - 53 minutes - 49.4 MB

Key takeaways from CXOTalk episode 823 featuring Clara Shih, CEO of Salesforce AI: **AI Adoption Requires a Strategic Approach:** While AI shows immense potential, companies cannot approach it haphazardly. Successful implementation requires starting with well-defined use cases, ensuring data quality, prioritizing security and privacy, and approaching it with a mindset of responsible use. **AI Transforms Customer Experience:** One of the most significant and immediate applications of AI is in ...

AI Investment and Strategy: Navigating the Future with CBRE's Chief Digital & Technology Officer

February 20, 2024 08:55 - 50 minutes - 46.4 MB

Join CXOTalk episode 822 for a conversation with CBRE's Chief Digital & Technology Officer, at real estate giant CBRE, about AI strategy and investment driving business transformation. Learn how CBRE leverages an "AI Trinity" for efficiency, growth and leadership in real estate operations. *Key Takeaways* -- Strategic pillars for AI investment focus on alignment with business priorities and outcomes, achieving faster time-to-value through data and partnerships, and ability to scale solutions ...

The Generative AI Rocket Ship: Practical Advice from PwC

January 29, 2024 05:12 - 56 minutes - 51.7 MB

Explore the future of consulting with PwC's Vice Chair and Chief Products and Technology Officer, Joe Atkinson, on CXOTalk episode 821. Dive into the strategic investment of over $1 billion in generative AI, its impact on enterprise scaling, and the evolution of consulting services. Gain practical insights on integrating generative AI with human expertise for superior business outcomes. 🔗 Stay Connected: 🔷 *Read transcript on CXOTalk site:* https://www.cxotalk.com/episode/the-generative-ai-ro...

Centaurs and Cyborgs: Navigating the Jagged Edge of Generative AI Productivity

January 24, 2024 05:48 - 1 hour - 72.6 MB

In CXOTalk episode 820, 'Centaurs and Cyborgs: Navigating the Jagged Edge of Generative AI Productivity,' we discuss the impact of generative AI on professional productivity for knowledge workers. Hear from Karim Lakhani (Harvard Business School - Digital, Data, and Design Insitute (D^3) - and Francois Candelon (Boston Consulting Group), the authors of 'Navigating the Jagged Technological Frontier' as they explore the role of AI in knowledge work. The episode examines the balance between hum...

Enterprise AI Survival: Navigating Challenges and Seizing Opportunities with Bob Muglia

January 11, 2024 13:51 - 1 hour - 67.1 MB

🔗 Stay Connected with CXOTalk: 🔷 *Read transcript on CXOTalk site:* https://www.cxotalk.com/episode/enterprise-ai-survival-navigating-challenges-and-seizing-opportunities-with-bob-muglia 🔷 *Subscribe:* newsletter.cxotalk.com 🔷 *LinkedIn:* www.linkedin.com/company/cxotalk 🔷 *Twitter:* twitter.com/cxotalk 💡 Don’t forget to hit the subscribe button and turn on notifications to catch the latest episodes of CXOTalk! ==== In CXOTalk episode 820, join us for an insightful conversation with Bob Mugli...

The Evolving Landscape of Enterprise AI

December 30, 2023 06:19 - 1 hour - 60.5 MB

➡️ *Please support this podcast by clicking on our sponsor:* vanta.com/cxotalk === 🔷 *Read transcript on CXOTalk site:* https://www.cxotalk.com/episode/the-evolving-landscape-of-enterprise-ai 🔷 *Subscribe:* newsletter.cxotalk.com 🔷 *LinkedIn:* www.linkedin.com/company/cxotalk 🔷 *Twitter:* twitter.com/cxotalk In CXOTalk episode 818, Michael Krigsman talks with Anthony Scriffignano, an acclaimed data scientist, about the rapid evolution of enterprise AI, particularly focusing on generative AI. ...

CMO Strategy: Marketing in the AI Era

December 26, 2023 09:08 - 39 minutes - 46.4 MB

➡️ *Please support this podcast by clicking on our sponsor:* vanta.com/cxotalk In episode 817 of CXOTalk, we welcome Greg Stuart, CEO of MMA Global, for an engaging conversation on the evolving role of Chief Marketing Officers (CMOs) in the rapidly shifting landscape of AI-driven marketing. Greg shares his expert views and data-backed insights, drawing from his experience leading MMA Global, an important nonprofit industry body for CMOs. This episode explores the current challenges and futur...

AI Explainer: US Presidential Executive Order on Responsible AI

December 11, 2023 12:30 - 43 minutes - 39.7 MB

*Explore the Presidential Executive Order on Safe, Secure, and Trustworthy Artificial Intelligence. Signed by President Biden on October 30th 2023, this directive stands as a landmark in the evolving landscape of AI, setting a precedent for future development, usage, and regulation. Our guest is Dr. David Bray, previously CIO of the Federal Communications Commision for four years, IT Chief for the Bioterrorism Preparedness and Response Program, Senior National Intelligence Service Executive, ...

What is an Enterprise Web Browser?

December 06, 2023 13:37 - 39 minutes - 35.9 MB

In the rapidly evolving landscape of enterprise technology, consumer web browsers have become front doors to the enterprise, serving as the critical pathway for corporate data and applications. This shift from consumer to enterprise technology has created a host of security, privacy, and productivity issues related to browsers. To gain deeper insights into this transformation, we spoke with Mike Fey, CEO of Island.io, for a focused discussion on the emergent field of enterprise web browsers,...

Enterprise AI Strategy: Planning to Execution, with Citi

November 27, 2023 06:22 - 43 minutes - 39.6 MB

Explore artificial intelligence (AI) and machine learning (ML) in the corporate environment, featuring Murli Buluswar, the Head of Analytics for the U.S. Personal Bank at Citi. The discussion focuses on integrating AI and ML into core business strategies and operations, offering a nuanced perspective on leveraging these technologies for improve decision-making and business outcomes. Key learnings from this episode include: ► *Integrating AI/ML into Business Strategy and Operations:* Gain ins...

Building an AI Culture: Strategies for Business Leaders

November 23, 2023 09:59 - 45 minutes - 41.5 MB

In CXOTalk episode number 812, Michael Krigsman speaks with Andrew McAfee, a principal research scientist at MIT, for a detailed discussion on creating a business culture that supports AI. As the author of 'The Geek Way, McAfee shares lessons drawn from his extensive research on how technological advancements impact business operations and organizational culture. This conversation is particularly valuable for business leaders interested in learning how to create culture that supports the stra...

Customer Experience and Brand Strategy at T-Mobile

November 16, 2023 09:32 - 45 minutes - 50 MB

In Episode 811 of CXOTalk, host Michael Krigsman speaks with Jon Freier, President of the Consumer Group at T-Mobile, in a thought-provoking conversation focusing on the dynamics of customer experience and brand strategy in wireless. This episode provides deep insights into how a major telecom company navigates market challenges and opportunities. Key insights you will learn in this episode: *Disruptive Strategies in Telecom:* Gain an understanding of how T-Mobile's 'Un-carrier' strategy, ini...

Intelligent Automation in Finance with Workday

November 15, 2023 07:01 - 11 minutes - 10.9 MB

Learn about intelligent automation in finance and how AI and ML can improve modern financial processes. The discussion was recorded live at Workday Rising in San Francisco, between analyst Michael Krigsman and John Hugo, VP of Financial Products & Go To Market at Workday. Important highlights from the conversation include: ► *Digital Transformation in Financial Processes:* Insights into how digital transformation is reshaping financial processes, helping companies navigate economic changes a...

CIO Playbook for Enterprise AI

November 10, 2023 10:35 - 46 minutes - 42.5 MB

CIO advisors Tim Crawford and Isaac Sacolick explore practical approaches for Chief Information Officers (CIOs) aiming to integrate Artificial Intelligence (AI) within their organizations. The discussion includes crucial topics including aligning AI initiatives with business objectives, talent management, establishing a solid data management framework, and navigating the ethical landscape of AI deployment. This episode provides CIOs with a straightforward guide, shedding light on the challen...

CISO Explainer: Hybrid- and Multi-Cloud Security

October 26, 2023 08:25 - 20 minutes - 37.3 MB

Learn about hybrid and multi-cloud security with Anand Oswal, Palo Alto Networks. Uncover challenges and the vital role of AI, ML, and zero trust in protecting digital landscapes. The discussion explores the challenges businesses face as applications move from on-premises to the public cloud, especially when more than one cloud provider is involved. Oswal emphasizes the critical need for visibility, consistent policies, and unified management to secure ever-expanding digital footprints. The ...

AI Workflows in Business: A Practical Guide

October 23, 2023 09:57 - 44 minutes - 40.4 MB

#zapier #workflowautomation #workflow #aiautomation The rising significance of enterprise AI presents a unique hurdle: seamlessly integrating AI-based business workflows into operational systems, especially for non-programmers. On CXOTalk episode 808, we explore these issues with Mike Knoop, co-founder of Zapier and the company's AI lead. The conversation with Mike covers the rationale behind integrating AI, the technological advancements AI brings to workflow automation solutions, and its ...

Technology and Innovation Strategy with the CTO of Caterpillar

October 16, 2023 08:07 - 41 minutes - 38.2 MB

Welcome to CXOTalk episode 807, with Karl Weiss, Chief Technology Officer at Caterpillar, an iconic brand and a leader in construction and mining equipment with over 100,000 employees, $60 billion in revenue, and 1.4 million connected assets globally, With 35 years of experience at the company, Weiss brings a nuanced understanding of how technology shapes business outcomes. Weiss shares Caterpillar's approach to innovation, which is led by customer needs. He highlights the use of autonomous a...

Generative AI Strategy in the Enterprise

October 06, 2023 10:33 - 44 minutes - 40.9 MB

In episode 806 of CXOTalk, we discuss practical applications of generative AI within the enterprise with Bruno Aziza, who was a distinguished voice at Google before joining CapitalG. The conversation explore the technical aspects, the importance of data quality, and the ethical considerations surrounding generative AI deployment. Be sure to watch episode 806 for a live, nuanced discussion aimed at elevating your strategic roadmap for enterprise AI. The conversation includes these topics: ► Un...

Practical Advice on Enterprise AI from CEO of Box

September 27, 2023 04:44 - 42 minutes - 38.6 MB

#enterpriseai #generativeai #enterprisearchitecture How can enterprises adopt AI responsibly and effectively? In this interview, Box CEO Aaron Levie shares insider strategies on CXOTalk episode 805. Levie has a unique vantage point on enterprise AI gained from working closely with Fortune 500 customers. He sees enthusiasm to implement AI, but open questions remain around risks, architecture, and use cases. In this wide-ranging discussion, Levie offers practical advice to help leaders: ► Build...

Enterprise AI: Data Democratization and Cloud Computing

September 26, 2023 07:15 - 43 minutes - 39.8 MB

#enterpriseai #database #cloudcomputing Technology veteran Bob Muglia discusses the transformative impact of data management and cloud computing on today's business. As the influence of AI grows, it brings a set of complexities and opportunities that are deeply entangled with corporate culture and organizational structure. Bob provides an expert viewpoint on navigating this complex terrain, including the essential role of the cloud in driving AI and the looming era of robotics. Full transc...

Harvard Business School Professor: How to Lead Enterprise AI

September 11, 2023 07:55 - 42 minutes - 54.2 MB

#enterpriseai #generativeai #aiethics Harvard Business School professor Iavor Bojinov explains how to make enterprise AI projects successful, given their high rate of failure. Here are his key points: ► Prioritize Projects: Focus on AI initiatives that align with your business goals and are feasible to implement. ►Leadership and Culture: Make sure your company culture is open to AI, with leaders who grasp both the technical and commercial dimensions. ►Scalable Systems: Develop an 'AI factor...

Disruptive Automotive Transformation: A CEO Conversation

August 30, 2023 05:15 - 43 minutes - 48.3 MB

#automotive #automotiveindustry #mobility #digitaltransformation In Episode #801 of CXOTalk, we host Swamy Kotagiri, CEO of Magna International, a behemoth in the automotive manufacturing sector with $40 billion in revenue and 174,000 employees. The conversation sheds light on the rapidly evolving landscape of the automotive industry. This 45-minute dialogue explores the core of technology-driven disruption in the automotive space, including: ►The New Frontier of Mobility: The industry is ev...

How to Build Customer Loyalty and Retention, with Zoho and Shiji Group

August 24, 2023 07:38 - 18 minutes - 17.9 MB

#customerloyalty #customerexperience #zoho #shiji In the dynamic world of hospitality, creating and maintaining customer relationships and loyalty is both an art and a science. In this exclusive CXOTalk interview, Michael Krigsman sits down with Sergio Teixeira, director of global operations at the Shiji Group, a company at the forefront of redefining customer experiences in the hospitality industry. Key themes of this conversation include: ► Digital Transformation in Hospitality: Teixeira e...

Empowering AI and Customer Experiences Through Digital Transformation

August 24, 2023 07:34 - 42 minutes - 52.3 MB

#digitaltransformation #artificialintelligence #customerexperience Mojgan Lefebvre, Executive Vice President and Chief Technology & Operations Officer for Travelers, a leading insurance company, explains how the company is making big changes to stay current in today's tech-driven world. The discussion covers a wide range of topics that are key to understanding how technology and culture are coming together to reshape the way insurance companies operate. Our guest co-host for this episode is Q...

Enterprise AI: The Leadership Lessons

August 08, 2023 11:27 - 43 minutes - 47.4 MB

#enterpriseai Artificial intelligence promises great opportunities for the enterprise but realizing that potential requires strong leadership and a strategic approach. On episode 799 of CXOTalk, we spoke with Sunil Senan, Global Head of Data, Analytics and AI at Infosys, about the leadership lessons around enterprise AI adoption. While interest in enterprise AI is high, companies still have more questions than answers, especially around how to translate the potential of AI into practical ben...

Responsible AI, Public Policy, and Social Impact: A Conversation from the House of Lords

August 01, 2023 04:56 - 44 minutes - 52.9 MB

#responsibleai #aiethics #publicpolicy As AI and other emerging technologies race ahead at lightning speed, establishing ethical guardrails has become urgent. In this forward-looking episode of CXOTalk, Lord Tim Clement-Jones of the UK House of Lords offers a thoughtful perspective on navigating this complex landscape. With an eye toward practical solutions, he discusses how to assess risks and shape regulations to enable innovation. He advocates bringing together diverse voices internationa...

What Is People Analytics? (with Workday)

July 24, 2023 08:18 - 23 minutes - 21.3 MB

#hranalytics #workday #employeeexperience People analytics is a crucial part of the HR toolset, because it leverages data-driven insights to optimize workforce strategies, enhance employee performance, and improve organizational outcomes. To explore this topic, Michael Krigsman hosts a CXOTalk discussion with Caroline O'Reilly, GM of Analytics at Workday, and a leading expert in leveraging people data strategically. Key topics covered: ► The challenges of fragmented, siloed people data and t...

Accenture and Generative AI: Advice for Business Leaders

July 24, 2023 08:14 - 53 minutes - 62.4 MB

#generativeai #enterpriseai #cto Join host Michael Krigsman and co-host QuHarrison Terry as they dive deep into the world of generative AI with Paul Daugherty, Group Chief Executive of Accenture Technology. As an acclaimed author with broad experience advising Fortune 500 companies, Daugherty shares insights into AI's potential and offers guidelines for its responsible adoption. This episode is essential for business leaders navigating the AI-driven economy, shedding light on topics including...

Navigating Remote Work: Insider Strategies from Verizon

July 19, 2023 08:24 - 28 minutes - 27.3 MB

#hybridwork #remotework #futureofwork In this insightful CXOTalk interview, Mark Custodio, Director of Enterprise Sales at Verizon, unpacks the key trends, challenges, and solutions shaping the future of remote and hybrid work. Drawing from extensive on-the-ground experience, Custodio offers practical guidance on using technology to enable seamless collaboration, connectivity, security, and exceptional employee experiences across distributed teams. Tune in to hear Custodio's perspectives on:...

CXO's Guide to Effective Storytelling in Business

July 07, 2023 04:45 - 43 minutes - 40.5 MB

#storytelling #communication #writing #empathy In Episode #794 of CXOTalk, we explore storytelling in business with Josh Bernoff, a seasoned ghostwriter, industry analyst, and business strategist. Josh explains how stories can drive business success, and how empathy can transform intellectual ideas into emotionally resonant narratives. This episode presents the challenges technology leaders face in storytelling, the significance of a robust product story, and the universal appeal of visual s...

Mastering AI: Designing and Implementing Effective Data Strategies

July 06, 2023 12:27 - 42 minutes - 39.9 MB

#dataanalytics #datascience #ai Episode #793 of CXOTalk features a conversation on data management and Artificial Intelligence (AI) with esteemed guests, Dr. Inderpal Bhandari and Dr. Anthony Scriffignano. Dr. Inderpal Bhandari holds the position of Global Chief Data Officer at IBM. In his role, he is instrumental in optimizing data utilization within the organization, focusing on integrating AI technologies to align data strategy with business objectives. Dr. Anthony Scriffignano, former Ch...

Business Transformation: How to Tame the Unknowns?

June 16, 2023 07:38 - 44 minutes - 41.1 MB

#businesstransformation #digitaltransformation #innovation Business leader, Atif Rafiq, author of 'Decision Sprint,' and former President of MGM Resorts International explores business transformation on CXOTalk episode 790. Atif explains how to manage business transformation and innovation in the face of uncertainty. The book emphasizes the importance of "upstream work" - a structured initial phase that addresses unknowns in innovation projects - and outlines a three-step approach comprising...

Ecommerce Strategy: AI-Powered Search and Discovery

June 12, 2023 06:44 - 28 minutes - 27.5 MB

#ecommerce #algolia #ecommercebusiness #ecommercewebsite In episode 792 of CXOTalk, we explore AI-powered search and discovery in ecommerce with Sean Mullaney, Chief Technology Officer, of Algolia. Mullaney explains how AI and machine learning can improve customer lifetime value by enabling greater personalization in ecommerce. We also discuss vector search technology and the impact on customer experience. This in-depth discussion presents practical advice from Algolia, the second largest s...

CIO / HR Partnership for Employee Engagement, with Workday and Suncor Energy

June 08, 2023 05:33 - 22 minutes - 21.6 MB

#hr #cio #employeeexperience In episode 791 of CXOTalk, we explore the intersection of Information Technology (IT) and Human Resources (HR) to improve employee experience, with John Hill, the Senior Vice President for Digital and Information Technology at Suncor Energy. John explains how HR and IT can work together to create a positive work environment, provide employees with opportunities for growth and development, and use technology to improve communication and collaboration. He also dis...

CIO Strategy: How IT can Create Great Customer Experiences

June 01, 2023 14:55 - 43 minutes - 40.9 MB

#cio #customerexperience #cxostrategy On CXOTalk episode 790, we explore the impact of CIO strategy and its transformative impact on customer experiences. Listen to this thought-provoking conversation with Michael Ruttledge, the Chief Information Officer of Citizens Financial Group, as we discuss how IT can help create exceptional customer journeys, foster innovation, and drive sustainable growth. The topics for this episode include: ► Understanding the CIO role in enhancing customer experien...

Quantitative Marketing: Data-Driven Strategies and Challenges

May 29, 2023 09:21 - 41 minutes - 38.8 MB

#marketingstrategy #dataanalytics On CXOTalk episode 787, we explore quantitative marketing strategy with Professor Oded Netzer of the Columbia University business school and Amy Jaick, the institution's Chief Marketing Officer. The conversation covers leveraging data and analytics, the power of personalization, ROI evaluation, the role of A/B testing, and the emergence of quantitative intuition in decision-making: ► What is quantitative marketing? ► Importance of data and analytics in under...

Data and Analytics at Goldman Sachs

May 18, 2023 09:58 - 41 minutes - 39.3 MB

#dataanalytics #financialservices #goldmansachs In this episode of CXOTalk, we host Neema Raphael, the Chief Data Officer at investment bank Goldman Sachs, who explores the importance of data strategy in the financial services industry. Raphael explains Goldman Sachs' three-pronged approach to managing data: through platform development, content curation, and governance and quality control. The conversation includes a discussion on the challenges and opportunities that come with handling co...

How to Manage Security for Operational Technology (OT), with Palo Alto Networks

May 17, 2023 08:03 - 17 minutes - 17.3 MB

#otsecurity #paloaltonetworks #zerotrust In this informative episode of CXOTalk, Anand Oswal of Palo Alto Networks explains how to manage security for operational technology (OT). He discusses security related to interconnected devices, critical infrastructure, manufacturing, medical environments and more. Oswal provides a clear overview of the challenges involved in securing OT systems, emphasizing the importance of visibility, segmentation, machine learning, and simplifying operations with...

Data and Analytics Strategy with Head of Data and Analytics at Google Cloud

May 02, 2023 09:02 - 43 minutes - 40.1 MB

#dataanalytics #analytics Watch this important CXOTalk episode for a discussion on data and analytics strategy with Bruno Aziza, Head of Data and Analytics at Google Cloud. Bruno shares insights on the convergence of data and workloads, data products, building trust through governance, and activating real-time data for success in the era of digital transformation. Here is more detail on the topics discussed in this episode: ► Convergence of data and workloads ► Importance of governance to b...

Episodes

Twitter Mentions