Insurance Post Podcast
84 episodes - English - Latest episode: 2 days ago -The latest news and views from the world of insurance.
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Episodes
What next for the OIC portal?
December 15, 2021 05:00 - 25 minutes - 34.7 MBPost content director Jonathan Swift is joined by LV claims director Martin Milliner and Carpenters Group director Donna Scully, pictured, to discuss what needs to be done to raise awareness in the OIC Portal and the insurance sector’s role in doing this. The trio also chat about what advice they would give those that run the OIC portal to help it meet its aims - and how optimistic they are that these will be achieved. Hosted on Acast. See acast.com/privacy for more information.
Reflections on the initial OIC portal data
December 14, 2021 05:00 - 20 minutes - 28.7 MBPost content director Jonathan Swift is joined by LV claims director Martin Milliner, pictured, and Carpenters Group director Donna Scully to discuss whether the number of unrepresented claimants [4331] is line with what was expected, and what the data tells us about the future direction in terms of claims including an uplift for exceptional injury and circumstances. The trio also chat about why so few claims [436] had been settled by the end of September, whether it has been a success and ...
What does the regulator’s greater focus on operational resilience mean for surge planning?
November 25, 2021 03:45 - 10 minutes - 15 MBFocusing on the over-riding question: ‘How would the insurance industry respond to a repeat of the 1987 Great Storm?’ in this episode we will reflect on response planning in light of the proposed requirements to strengthen operational resilience in the financial services sector, which are due to come into force on 31 March 2022. Joining Insurance Post content director Jonathan Swift to discuss this we have: Karl Parr, claims technical services director, Axa Matt Brady, group managing dire...
How would the insurance industry respond to a repeat of the 1987 Great Storm?
November 24, 2021 03:45 - 15 minutes - 21.8 MBFocusing on the over-riding question: ‘How would the insurance industry respond to a repeat of the 1987 Great Storm?’ in this episode we look at the advantages the insurance sector would have today; and on flipside the areas where it might be tested more than it was almost 25 years ago. Joining Insurance Post content director Jonathan Swift to discuss this we have: Karl Parr, claims technical services director, Axa Matt Brady, group managing director, Claims Consortium Group Watch out fo...
Insurance Post: How are aggregators going to evolve?
June 01, 2021 10:21 - 13 minutes - 9.73 MBInsurance Post recently conducted a survey to get an overview on motor pricing trends and the impact the current economic climate has had on consumer behaviour. The results of this have just been published but to get a deeper understanding of the findings and trends Post content director Jonathan Swift sat down with Consumer Intelligence founder and CEO Ian Hughes and LexisNexis Risk Solutions’ senior director of personal lines (motor, household, telematics and connected car) Martyn Mathews...
Insurance Post: What impact will the FCA review of pricing practices have on insurers?
June 01, 2021 10:20 - 9 minutes - 6.73 MBInsurance Post recently conducted a survey to get an overview on motor pricing trends and the impact the current economic climate has had on consumer behaviour. The results of this have just been published but to get a deeper understanding of the findings and trends Post content director Jonathan Swift sat down with Consumer Intelligence founder and CEO Ian Hughes and LexisNexis Risk Solutions’ senior director of personal lines (motor, household, telematics and connected car) Martyn Mathews...
Future Focus 2030: The future of insurance eco-systems
November 03, 2020 06:00 - 12 minutes - 5.11 MBIt is the year 2030 and the last decade has seen the insurance eco-system evolve as quickly in 10 years as it had previously done in the last century. And technology has been omnipresent in these changes, with the introduction of 6000 miles of smart roads across the UK; and a number of major UK population centres deemed smart cities, creating a more holistic digital eco-system in which insurance companies work as part of an interconnected collection of service providers. This has facilitat...
Motor Mouth Podcast 18: How the pandemic disrupted car parts supply chains and repair networks?
October 22, 2020 05:00 - 19 minutes - 26.9 MBFrom supply chains disruption to social distancing and repair shops, the pandemic has caused presented unprecedented challenges to the supply of car parts to the UK and how repairs are conducted following government guidelines. In the middle of all this disruption the customer is looking for a quick and cost-effective repair process. Has Brexit planning helped the supply networks prepare for the pandemic, and will electric vehicles cause further headache for repair shops and supply chain ...
Motor Mouth Podcast 17: Tackling road safety with technology
October 15, 2020 05:55 - 16 minutes - 22.7 MBFrom the way it has revolutionised safety in the cars to the infrastructure around the country, digital tools are supporting the continued efforts to push for ever better standards on our roads. Join Jonathan Swift, Insurance Post content director, and Adrian Ryan, CEO, and Colin Butler, advisor, of a new technology start-up Road How, to find out more about improving driver knowledge and awareness on the roads. Hosted on Acast. See acast.com/privacy for more information.
Future Focus 2030: The future of Lloyd's and the London Market
October 01, 2020 05:00 - 42 minutes - 19.1 MBIt is the year 2030. Following the success of 2019’s Blueprint One and 2025’s Blueprint Two [which also co-opted in the IUA and broader stakeholder representation], Lloyd’s and the wider London market is now ready for the highly anticipated third iteration. While Lloyd’s had previously had a poor history of making change successful, many commentators admit that under the auspices of CEO John Neal and his successor Baroness Shields [a high profile appointment that was widely welcomed] the ma...
Motor Mouth Podcast 16: Maintaining road safety standards
September 24, 2020 05:00 - 23 minutes - 31.8 MBJoin Jonathan Swift, Insurance Post content director, and Jaime Hassall, team leader at Highways England, to discuss how road safety is adapting to the challenge of Covid-19, and the key priorities in maintain the UK’s high safety standards. Britain operates some of the safest roads in the world and has built a strong reputation on its road safety management. However, there is always room to improve and drive at even better standards. With the impact of Covid-19 on UK motoring and changes i...
Motor Mouth Podcast 15: Road safety in the age of Covid-19
September 09, 2020 05:00 - 23 minutes - 31.8 MBFrom high speeds to driver awareness, UK drivers have endured a strange 2020 on Britain’s highways. But as a degree of normality and pre-lockdown levels of use return to the roads, how have the police had to adapt to the changes, and what has occurred since? Find out what can the insurance industry do to help tackle the scourge of the uninsured driver, be ready for a new model of road user (with the e-mobility generation hitting the streets) and learn about promoting a culture that shames s...
Future Focus 2030: The future of climate change
September 01, 2020 09:51 - 29 minutes - 14.4 MBFor its part the insurance industry has contributed to this objective by: Offering new schemes and products to help insure those invested in boosting renewable energy production. Offering more competitive rates to incentivise the use of ‘cleaner’ energy. Putting pressure on its supply chain to commit to a prescribed ‘green agenda’. Withdrawing investment in businesses associated with construction and operation of coal fired – or other carbon heavy fossil fuel – plants. Indeed insurance ...
Future Focus 2030: The future of property
July 31, 2020 05:00 - 22 minutes - 9.53 MBAt the end of 2019 there were an estimated seven to eight billion active IoT devices, a figure which now stands at 40bn. Indeed it is estimated that the average UK household now has well over 100 devices with the rise in the likes of smart meters, security devices and leak detection making household properties much better risks. Indeed escape of water, once a major issue for claims managers, has seen substantially reduced. In the corporate and commercial space, sensors are now omnipresent a...
Future Focus 2030: The future of personal injury
June 29, 2020 04:55 - 22 minutes - 19.8 MBIt is the year 2030. After a number of false starts the Government finally introduced its Whiplash reforms in April 2022 following delays due to the extended impact of Brexit and Covid 19. It was considered in the main a success as the extra time allowed all sides to reach agreements on areas that had been seen as stumbling blocks like the inclusion of ADR. This was in part helped by the co-operation that begun during the pandemic including the personal injury protocol spearheaded by Thomp...
Motor Mouth Podcast 14: Motor Mouth talks micro mobility
June 26, 2020 04:55 - 48 minutes - 66.5 MBJoin Jonathan Swift, content director at Insurance Post, for this special episode of Motor Mouth as he is joined by an panel of experts including; Chris Moore of Apollo Underwriting, Rob MacKethan of Lime and Jillian Slyfield of Aon to talk all things micro mobility and how this new mode of travel could impact motor insurance. Plenty has been said about the future of mobility. From current efforts to reclaim or redesign roads after the Coronavirus lockdown, to the increase in demand from al...
Motor Mouth Podcast 13: Motor insurance – the coronavirus’s impact on insurers (part two)
June 19, 2020 04:55 - 19 minutes - 27 MBInsurance Post’s content director Jonathan Swift interviews Jon Dye, director of underwriting for motor at QBE, to get his views and opinions of the motor insurance industry and how it and QBE have grappled with the challenges of the past few months and the hurdles likely to emerge as lockdown eases. The motor landscape, like all aspects of our society, has been upended by the coronavirus pandemic. As the lockdown was implemented across the country, vehicles remained stationary or driveways...
Motor Mouth Podcast 12: Motor insurance – the coronavirus’s impact on insurers
June 08, 2020 04:55 - 13 minutes - 18.2 MBInsurance Post’s content director Jonathan Swift interviews Paul Baxter, managing director of Marmalade, to get his views and experiences of the last few months and what the major challenges will be for motor insurers in the future. The motor landscape, like all aspects of our society, has been upended by the coronavirus pandemic. As the lockdown was implemented across the country, vehicles remained stationary or driveways, traffic dropped considerably and accident numbers fell too. So how...
Future Focus 2030: The future of motor
May 28, 2020 10:20 - 24 minutes - 33.9 MBIt is the year 2030. As the demands for a green economy has intensified the government has announced the ban on selling new petrol, diesel or hybrid cars in the UK will be brought forward from 2035 to this year (2030). Concerns still exist over electric charge points, which although now standardised to two types, are seen by some as lagging behind vehicle manufacture. Around 40% of the UK carpool is now classed as level three automation having ‘conditional automation’. A further 50% has lev...
Expertise in Audio 3: From business operation to customer relationship
May 15, 2020 05:00 - 42 minutes - 58.5 MBMartin Milliner, claims director at LV, and Stephanie Ogden, director of distribution at HDI Global, join Insurance Post's content director Jonathan Swift to discuss what the future of working in insurance and dealing with customer looks like. Everything has been turned upside down by the coronavirus, from the way insurers conduct the claims process, to working from home. But now the crisis is abating. Our panel tackled major points including: Has the pandemic ushered in a brand-new busine...
Post Claims Club Live
May 13, 2020 07:25 - 26 minutes - 35.9 MBKicking off the Post Claims Club Live digital event today we have a podcast recording featuring experts and industry professionals analysing the impact of Covid-19 on claims operations. Joining Post content director Jonathan Swift to discuss the biggest challenges in adapting to the disruption caused by the pandemic; lessons learned and role of technology in the future are: Stephen Bryceland, partner and solicitor advocate - personal injury, BTO Solicitors John Pyall, head of facilitated ...
Expertise in Audio 2: Data and data ethics in insurance
April 30, 2020 05:00 - 59 minutes - 81.6 MBFor this episode, Insurance Post director of content Jonathan Swift discusses data as the lifeblood of the insurance industry with Jeff Ward, founder of the Jeff Ward Consultancy, Annarita Roscino, head of predictive analytics at Zurich Insurance, and Olivier Thereaux, head of research and development at the Open Data Institute. Data has long been described as the “lifeblood of the insurance industry”. Throughout history, insurance companies have been utilising data and information to bett...
Expertise in Audio 1: Risk and catastrophe management
April 16, 2020 05:00 - 37 minutes - 51.9 MBInsurance Post director of content Jonathan Swift is joined by Ed Messer, head of catastrophe management at Aon, and David Rubens, CEO of the Institute of Strategic Risk Management, to discuss if insurers truly our global risk safety net? So far this year, the world has seen devasting wildfires burn through large parts of Australia and Brazil, Britain formally end it’s relationship with the European Union, storms batter large parts of the UK followed by wide-spread flooding and now, the cor...
Motor Mouth Podcast 11: Technology the driver in motor insurance
April 08, 2020 15:55 - 17 minutes - 24 MB“Motor insurance is there to support customers in their time of need,” Mike Brockman, CEO and founder of Thing Co, explains to Jonathan Swift, content director of Insurance Post. As the world moves through the coronavirus pandemic, the need to utilise new technology have been made starker. Can motor insurance reap the benefits? Hosted on Acast. See acast.com/privacy for more information.
Motor Mouth Podcast 10: From car salvage to the future of work – what is the future of motor insurance?
April 08, 2020 07:55 - 29 minutes - 40.8 MBDirector of content Jonathan Swift discuss how the sector will adapt to challenges being presented at the moment with Motor Insurance World sponsor E2E Total Loss Management and its chief operating officer Neil Joslin. How does the motor insurance industry adjust and adapt to the challenges that are being presented at the moment? How can business take advantage of new technology and tools to ensure that they are prepared for the next major catastrophe? And where does new considerations and...
Motor Mouth Podcast 9: Claims culture or no claims culture?
March 31, 2020 05:00 - 16 minutes - 23.3 MBJonathan Swift, content director at Post, speaks to Matthew Maxwell-Scott, executive director of the Association of Consumer Support Organisations, to get his insight and thoughts on the reforms, where the challenges still lie and, with the Coronavirus pandemic ongoing, where we’re likely to be at the end of the year. The Whiplash Reforms have dogged the motor insurance industry for many years in so way shape and form. However recent progress has started to display what their roll out will ...
Motor Mouth Podcast 8: The car is the star!
March 20, 2020 06:00 - 10 minutes - 15 MBContent director Jonathan Swift sits down with Lexis Nexis’ senior director of personal lines insurance Martyn Mathews to discuss the latest in car technology innovation and how the connected car of the future will provide reliable, real-time data sets for insurers to assess risk. How can quality vehicle and advanced driver assistance systems data can help insurance providers better assess and price motor risk, and what the future of vehicle data could look like? Attend Motor Insurance Wor...
Motor Mouth Podcast 7: From motor to battery – The evolution of motors and motor insurance
March 11, 2020 06:00 - 11 minutes - 16.1 MBIs 2020 the year that the electric car revolution really takes off? The next decade will certainly be an exciting time for the automotive industry as Britain’s road network changes to a model of transport. Jonathan Swift, content director for Insurance Post, get more details from Tom Clarke, head of electric vehicles strategy at LV General Insurance. With alternative ways to travel gradually entering our market, how will people travel in five years’ time and are insurers ready to offer poli...
Motor Mouth Podcast 6: Whiplash reforms fatigue and building a stronger customer journey
March 04, 2020 05:00 - 7 minutes - 10.1 MBThis week’s podcast brings you two topics in one episode. Jonathan Swift, content director for Insurance Post, interviews Simon Gallimore, vice-president for casualty and motor claims at AIG, on the topics of whiplash reforms and the customer journey. Hear Gallimore’s take on the current state of the whiplash reforms, the path we took getting here and what we hope to see from the reforms when more is known of their impact. Gallimore also talked on how motor insurers must continue, particul...
Motor Mouth Podcast 5: The future of mobility and the impact for motor insurers
February 26, 2020 12:02 - 14 minutes - 20.6 MBIn the next in our series of podcasts with Motor Insurance World speakers, Alex Lewis-Jones, research manager at Delta EE, is interviewed by Post’s editor Stephanie Denton, on alternative modes of travel, the challenges and hurdles to our transport and the future of mobility. Britain’s road traffic mix is shifting from the internal combustion engine to electric power vehicles, ‘green travel’ is becoming a major political and societal discussion point and cheaper alternative modes of transpo...
Motor Mouth Podcast 4: Road safety and the scourge of the uninsured driver
February 26, 2020 12:01 - 17 minutes - 16.3 MBIn the next in our series of podcasts with Motor Insurance World speakers, Andrew Cox, detective superintendent at the Metropolitan Police, is interviewed by Post’s content director Jonathan Swift, outlining what challenges insurers can expect to come across over the next decade. With more than 30 million car owners in the UK, the tragic inevitability is that road accidents will occur. However, road safety is being pushed right to the forefront of police and government policy. Tackling th...
Motor Mouth Podcast 3: Car repairs in the digital age
February 26, 2020 12:01 - 17 minutes - 16.3 MBIn the third of our series of podcasts with Motor Insurance World speakers Mike Partridge, paint and body business manager at Volkswagen UK, is interviewed by Post’s content director Jonathan Swift, outlining what challenges insurers can expect to come across over the next decade. As our vehicles become more advanced, what is the result on the costs of repairs? Are the modern cars as robust as marketed? Have “dodgy repairs” been adequately removed from the automotive sector? Mike Partridge,...
Motor Mouth Podcast 1: To 2020, and Beyond!
February 26, 2020 11:54 - 12 minutes - 17.3 MBIn the first of our series of podcasts with Motor Insurance World speakers Martin Milliner, general insurance claims director at LV General Insurance, is interviewed by Post’s content director Jonathan Swift, outlining what challenges insurers can expect to come across over the next decade. Will the 2020’s be the decade of consequences? Attend Motor Insurance World 2020 The challenges facing the motor insurance market are daunting as the pace of change moves up through the gears. The ind...
Motor Mouth Podcast 2: Back to the Future! What will the future car mean for motor insurers?
February 26, 2020 11:18 - 27 minutes - 25.2 MBIn the second of our series of podcasts with Motor Insurance World speakers David Williams, managing director of underwriting and technical services at Axa, is interviewed by Post’s content director Jonathan Swift, outlining what challenges insurers can expect to come across over the next decade. Attend Motor Insurance World 2020 The challenges facing the motor insurance market are daunting as the pace of change moves up through the gears. The industry, the manufacturers, the law, technolog...