Expertise in Audio 2: Data and data ethics in insurance

For this episode, Insurance Post director of content Jonathan Swift discusses data as the lifeblood of the insurance industry with Jeff Ward, founder of the Jeff Ward Consultancy, Annarita Roscino, head of predictive analytics at Zurich Insurance, and Olivier Thereaux, head of research and development at the Open Data Institute. 

Data has long been described as the “lifeblood of the insurance industry”. Throughout history, insurance companies have been utilising data and information to better understand, assess and price the risks for their customers.

But times have changed rapidly as we move through the digital age. The vast volumes of data, provided by customers connected, digital devices means that insurers must store, analyse and act on more data in a quicker time. Validating the data at source has become a challenging hurdle for companies inundated with information about their customers and assets. Building on the information provided with enhanced analytics tools represents an equally daunting task. And then there is the ethics of data and ensuring the customer information is used in a ethically correct manner. All concerns are what make insurance and data such an interesting topic.

Hear this expert panel explain the processes and steps to ensure that insurance companies utilise information in an ethical manner to develop products and solutions for future customers.

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