Industry Matters - Powered by VGM
164 episodes - English - Latest episode: 19 days ago - ★★★★★ - 8 ratingsA podcast that delivers business solutions, best practices, government updates, reimbursement advice and more to home medical equipment, complex rehab, home accessibility, mastectomy and women's health providers, as well as orthotics and prosthetics practitioners.
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Episodes
Connor's Cuddles
May 05, 2020 15:32 - 24 minutes - 17.7 MBThis is an episode you won't want to miss. We talk with VGM Member and Founder of Connor's Cuddles, Christine Strutt about being a member and why she started her amazing organization.
OPGA and Nymbl: Exploring How New Technologies O
May 01, 2020 18:46 - 16 minutes - 12.1 MBTodd Eagen, President of OPGA and Josh Lau, CEO and Founder oof Nymbl Systems discuss the importance new technologies play in Orthotics and Prosthetics (O&P) profession.
Episode 51: HME Now is the Time to Serve and Shine
April 21, 2020 19:31 - 24 minutes - 17.2 MBRonda Buhrmester and Ty Bello offer their insights on relaxed CMS policies and the opportunity for the HME community during the COVID-19 pandemic.
Episode 50: COVID-19 Update April 13, 2020
April 13, 2020 22:12 - 34 minutes - 24.5 MBWayne van Halem and Miriam Lieber discuss loosened CMS requirements amidst the COVID-19 pandemic, as well as operational and leadership changes in the field.
Episode 49: COVID-19 Updates for DMEPOS Providers
March 23, 2020 19:24 - 17 minutes - 12.7 MBVGM's Payer Relations experts Ronda Buhrmester and Craig Douglas team up to give an update on COVID-19 for DMEPOS providers.
Episode 48: Preparedness Beats Panic...Pandemic Planning and COVID-19
March 18, 2020 13:47 - 28 minutes - 20 MBVGM Group's Information Security Officer, Jay Bracken, outlines a framework for pandemic planning in the midst of the COVID-19 pandemic.
Episode 47: Home Accessibility and the Overhead Lift Market
February 19, 2020 22:07 - 25 minutes - 18.1 MBVice President of VGM Live at Home, Jim Greatorex, is joined by James Philpott of Savaria/Span America to discuss the overhead lift market and opportunities for dealers.
Episode 46: Reimbursement Update with Ronda Buhrmester
February 05, 2020 19:17 - 13 minutes - 10.1 MBJoin us for a new monthly series with VGM's billing and reimbursement expert, Ronda Buhrmester. In this episode, Ronda discusses the January 2020 changes to order requirements, upcoming webinars and opportunities to connect with her at Medtrade Spring.
Episode 45: 2020 HME Outlook and Leadership Chat with Miriam Lieber
January 29, 2020 16:44 - 35 minutes - 24.8 MBThis is the first episode of a new leadership series featured on Industry Matters. VGM's Lindy Tentinger is joined by Miriam Lieber, President of Lieber Consulting LLC, for an informal chat about the 2020 outlook for the HME industry, leadership and employee engagement thoughts.
Episode 44: A Closer Look at the Pilot Stairlift Line
December 18, 2019 16:14 - 13 minutes - 9.68 MBVGM Live at Home's Vice President, Jim Greatorex, is joined by Andy Scothern, National Sales Director of the Merit Health Products Pilot line of products to discuss the stairlift market.
Episode 43: Adaptive Technology for CRT Patients
December 04, 2019 16:47 - 15 minutes - 11.5 MBU.S. Rehab President, Greg Packer, is joined by Director of Miller's Adaptive Technology, Jim Diamond to discuss new products and technology available at a special price exclusive to U.S. Rehab members.
Episode 42: The Four Pillars of Wound Care
November 08, 2019 20:01 - 25 minutes - 18.2 MBHost Brian Thompson discusses the four pillars of a great wound care program with Amanda Yavorsky of McKesson Medical/Surgical
Episode 41: Bathroom Modifications: The Key to a Good Home Access Program
October 23, 2019 19:28 - 26 minutes - 18.9 MBHost Brian Thompson brings together Jim Greatorex of VGM Live at Home and Joe Hayden, the National Program Manager at Bestbath, for a discussion about home modifications for the bathroom.
Bathroom Modifications: The Key to a Good Home Access Program
October 23, 2019 19:28 - 26 minutes - 20.3 MBHost Brian Thompson brings together Jim Greatorex of VGM Live at Home and Joe Hayden, the National Program Manager at Bestbath, for a discussion about home modifications for the bathroom.
Episode 40: Are You Looking at Patients as Payers?
October 10, 2019 15:57 - 26 minutes - 18.5 MBHost Brian Thompson sits down with VP of Brightree Patient Collections, Jennifer Leon, to discuss the paradigm shift in the DMEPOS industry regarding looking at patients as a predictable source of cash flow.
Episode 39: Benefits of Circadian Lighting in the Home Setting
September 27, 2019 20:29 - 25 minutes - 18.2 MBVice President of VGM Live at Home, Jim Greatorex, is joined by OK Technologies founders Bill Kahler and Ted O'Brien to discuss the benefits of circadian lighting in the home.
Episode 38: Back to Basics, 4 Ps for HME Retail Cash Sales
August 27, 2019 14:37 - 30 minutes - 21.7 MBWes Hopper, Field VP Strategic Sales for McKesson Medical Surgical, joins host Brian Thompson to discuss the retail cash sales opportunity in the DMEPOS marketplace.
Episode 37: Competitive Bidding Questions Answered
August 16, 2019 18:00 - 32 minutes - 23.2 MBHost Brian Thompson gets competitive bidding questions answered by VP of Payer and Member Relations, Craig Douglas.
Episode 36: Using Data to Grow Your Business
July 31, 2019 21:44 - 21 minutes - 15.3 MBHost Brian Thompson talks to Director of VGM Market Data, Ryan Ball, about the opportunities for DMEPOS providers to utilize exclusive claims data to grow their business.
Episode 35: EZ-ACCESS Opportunity for VGM Live at Home Members
July 26, 2019 14:15 - 15 minutes - 11.2 MBVice President of VGM Live at Home, Jim Greatorex is joined with National VP of Sales for EZ-ACCESS, Scott Crosswhite.
Episode 34: Maximizing Retail and Cash Products in HME
June 19, 2019 15:39 - 15 minutes - 11 MBHost Brian Thompson is joined by Director of VGM Retail, Rob Baumhover to discuss retail and cash product opportunities for HME providers.
Episode 33: Bid Smart 2019, A Competitive Bidding Program Round 2021 Update with Mark Higley
June 06, 2019 19:41 - 21 minutes - 15.6 MBVP of Regulatory Affairs at VGM, Mark Higley, gives an update on Round 2021 of the Competitive Bidding Program.
Episode 32: VGM Live at Home Series, Lifting Lives with Harmar Mobility
May 28, 2019 20:39 - 21 minutes - 15.4 MBThe VGM Live at Home series continues with Vice President Jim Greatorex, joined by Senior Director of Sales at Harmar, Todd Bick, to discuss the powered lifts market.
Episode 31: Understanding Compression Products
May 28, 2019 16:01 - 18 minutes - 13.5 MBChristopher Miles, Senior Manager - Clinical Services at medi USA discusses compression products from off-the-shelf to custom, to new technology, reimbursement and recurring revenue opportunities for providers.
Episode 30: Cybersecurity: Get Serious, Or It's Game Over
May 24, 2019 12:59 - 18 minutes - 13.1 MBHost Brian Thompson has a cybersecurity chat with VGM's CIO and SVP of IT, Jeremy Kauten.
Episode 30: Cybersecurity: Get Serious, Or It's Game Over
May 24, 2019 12:59 - 18 minutes - 13.1 MBHost Brian Thompson has a cybersecurity chat with VGM's CIO and SVP of IT, Jeremy Kauten.
Episode 29: Let Her Decide...Breast Cancer Patient Equity Act
May 13, 2019 21:04 - 14 minutes - 10.6 MBHost Brian Thompson talks with Tom Powers (VGM Government Relations) and Nicole Jensen (Essentially Women) about the Let Her Decide campaign to drive signing the Breast Cancer Patient Equity Act into law.
Episode 28: Why Outcomes Matter in CRT
May 06, 2019 18:49 - 27 minutes - 19.5 MBHost Brian Thompson is joined by President of U.S. Rehab, Greg Packer, and Dr. Mark Schmeler, Associate Professor, Department of Rehabilitation Science and Technology at the University of Pittsburgh. The three of them discuss U.S. Rehab's Functional Mobility Assessment (FMA) and the importance of outcomes in the CRT industry.
Episode 27: Wound Care and Ostomy...More Than Skin Deep
April 25, 2019 19:49 - 17 minutes - 12.8 MBHost Brian Thompson chats with Director of VGM Wound Care, Heather Trumm, about the wound care and ostomy markets in the home medical equipment industry.
Episode 26: HME Industry Snapshots
March 28, 2019 20:53 - 18 minutes - 13.2 MBPresident of VGM & Associates, Clint Geffert, gives a sneak peek into VGM's latest member-exclusive playbook. Industry Snapshots: Forecasting 2019 is a resource for both providers and manufacturers that highlights and addresses trends, issues and opportunities facing the durable medical equipment, prosthetics, orthotics and supplies (DMEPOS) industry.
Episode 26: HME Industry Snapshots
March 28, 2019 20:53 - 18 minutes - 13.2 MBPresident of VGM & Associates, Clint Geffert, gives a sneak peek into VGM's latest member-exclusive playbook. Industry Snapshots: Forecasting 2019 is a resource for both providers and manufacturers that highlights and addresses trends, issues and opportunities facing the durable medical equipment, prosthetics, orthotics and supplies (DMEPOS) industry.
Episode 25: VGM Live at Home ShelfGenie Launch, a conversation with CEO Andy Pittman
March 13, 2019 19:12 - 13 minutes - 10.1 MBHost Brian Thompson hands off the mic to Vice President of VGM Live at Home, Jim Greatorex, for a conversation about the launch of ShelfGenie with CEO Andy Pittman.
Episode 25: VGM Live at Home ShelfGenie Launch, a conversation with CEO Andy Pittman
March 13, 2019 19:12 - 13 minutes - 10.1 MBHost Brian Thompson hands off the mic to Vice President of VGM Live at Home, Jim Greatorex, for a conversation about the launch of ShelfGenie with CEO Andy Pittman.
Episode 24: Dear Resupply, Can You Save My Sleep Business?
March 12, 2019 14:35 - 16 minutes - 12 MBJoin host Brian Thompson with Director of Reimbursement, Ronda Buhrmester and VGM Fulfillment's Director of Customer Relations, Aram Susong, as they discuss resupply programs for HME providers.
Episode 23: Where Does the Industry Go from Here...Competitive Bidding Reform with Mark Higley
March 06, 2019 21:01 - 19 minutes - 13.7 MBOk…The industry now has had time to digest the ESRD Final Rule and its impact. Where does the industry go from here?
Episode 22: McKesson Brand DME Program
February 28, 2019 17:06 - 15 minutes - 11.5 MBIndustry Matter's host, Brian Thompson, talks to Jeff Bowman, VP of HME for McKesson Medical-Surgical, about the progress of the Mckesson Brand Durable Medical Equipment Program and its benefits for HME/DME providers.
Episode 21: Tax Credits for Aging in Place, an update with Louis Tenenbaum
February 20, 2019 22:17 - 21 minutes - 15.4 MBJoin us with our new host, Brian Thompson, for a conversation about tax credits for aging in place with VP of VGM Live at Home, Jim Greatorex and Louis Tenenbaum, Founder of HomesRenewed.
Episode 21: Tax Credits for Aging in Place, an update with Louis Tenenbaum
February 20, 2019 22:17 - 21 minutes - 15.4 MBJoin us with our new host, Brian Thompson, for a conversation about tax credits for aging in place with VP of VGM Live at Home, Jim Greatorex and Louis Tenenbaum, Founder of HomesRenewed.
Episode 20: Check Your Supplier Status Immediately!
December 07, 2018 21:59 - 23 minutes - 16.9 MBThe VGM/U.S. Rehab reimbursement team of Dan Fedor and Ronda Buhrmester discuss the difference between participating and non-participating and why suppliers should consider to change their status as 2019 quickly approaches.
Episode 19: Vendor Partner Contracting with VGM
November 28, 2018 17:15 - 17 minutes - 12.3 MBVGM's Senior Vice President of Contracting, Scott Owen sits down with Industry Matters today to talk about the many contracting opportunities that VGM can provide to its membership.
Episode 18: HME Woman of the Year and 2019 Outlook with PRI
November 14, 2018 23:02 - 18 minutes - 13.4 MBThis week the 2018 HME Woman of the Year, Georgie Blackburn joins and we hear the outlook of Philips Respironics on 2019.
Episode 17: Don't miss out on higher Medicare reimbursements due to your supplier status!
October 11, 2018 16:34 - 21 minutes - 15.3 MBThis week on Industry Matters, the VGM and U.S. Rehab reimbursement team of Dan Fedor and Ronda Buhrmester highlight supplier enrollment status, educational resources for billing staff and the process for managing natural disasters.
Episode 17: Don't miss out on higher Medicare reimbursements due to your supplier status!
October 11, 2018 16:34 - 21 minutes - 15.3 MBThis week on Industry Matters, the VGM and U.S. Rehab reimbursement team of Dan Fedor and Ronda Buhrmester highlight supplier enrollment status, educational resources for billing staff and the process for managing natural disasters.
Episode 16: #MakeMeWholeAgain Launches with Legislation Introduced in Congress
October 03, 2018 21:58 - 17 minutes - 12.9 MBThe Make Me Whole Again campaign being led by Essentially Women and People for Quality Care has officially launch as there has been legislation introduced in the U.S. House to provide Medicare coverage for custom breast prosthesis.Learn more at MakeMeWholeAgain.com and get involved today!
Episode 16: #MakeMeWholeAgain Launches with Legislation Introduced in Congress
October 03, 2018 21:58 - 17 minutes - 12.9 MBThe Make Me Whole Again campaign being led by Essentially Women and People for Quality Care has officially launch as there has been legislation introduced in the U.S. House to provide Medicare coverage for custom breast prosthesis.Learn more at MakeMeWholeAgain.com and get involved today!
Episode 15: Improving Revenue Cycle Performance
September 26, 2018 19:19 - 16 minutes - 12.2 MBImproving revenue cycles is not an easy task. This week on Industry Matters we talk with Rob Boeye with Brightree about a state of the industry and where technology is moving forward to streamline work functions of the HME supplier.
Episode 14: Exploring Telehealth within the HME Community
September 19, 2018 16:03 - 29 minutes - 20.9 MBToday we sit down with Jeff Baird, Chairman of the Health Care Group of Brown & Fortunato to discuss what telehealth could look like for HME suppliers as the industry does everything it can to stretch each and every penny.
Episode 13: The Home Modification Market is Seeing Huge Growth: Is your business ready?
August 09, 2018 15:00 - 23 minutes - 16.6 MBThe home modification market is seeing huge growth and no sign of slowing down as the Boomers are wanting to stay in the comfort of their own homes. With the outdated housing infrastructure in America creating a huge demand for home modification products, Jim Greatorex - VP of VGM Live at Home and Scott Crosswhite - National VP of Sales for EZ-ACCESS discuss how suppliers can address this huge demand of home safety products.
Episode 13: The Home Modification Market is Seeing Huge Growth: Is your business ready?
August 09, 2018 15:00 - 23 minutes - 16.6 MBThe home modification market is seeing huge growth and no sign of slowing down as the Boomers are wanting to stay in the comfort of their own homes. With the outdated housing infrastructure in America creating a huge demand for home modification products, Jim Greatorex - VP of VGM Live at Home and Scott Crosswhite - National VP of Sales for EZ-ACCESS discuss how suppliers can address this huge demand of home safety products.
Episode 12: OIG Report Claims Massive Compliance Issues with CPAP Supplies
June 27, 2018 22:30 - 15 minutes - 11.2 MBThis week Wayne van Halem and Ronda Buhrmester discuss a recent OIG report which paints a bad picture for CPAP related billing claims.