Industry Matters - Powered by VGM

VGM Retail is Rewired to Help You Rewire Your Business

June 17, 2021 14:00 - 23 minutes - 16.4 MB

In this episode of Industry Matters, Mandi Joyner, Director of Marketing Strategy and Communications for VGM & Associates talks with Rob Baumhover, Director of VGM Retail about how VGM Retail has REWIRED its services available to VGM members to help them adjust to the ever-changing landscape. Rob has been with VGM for more than 10 years, and prior to that was with big box retail for 20 years. Any questions, please reach out to Rob at [email protected] or call him at 319-504-6539.

VGM Members Adapt, Navigate, and Pivot to Continue to Serve Patients During the PHE

April 30, 2021 18:00 - 36 minutes - 25.7 MB

In today’s episode of Industry Matters Ronda Buhrmester, Senior Director of Payer Relations at VGM talks with two VGM members Stephanie Robinson, Chief Compliance Officer for Dynamic Healthcare Services and Shelia Roberson, Chief Compliance Officer for Great Elm Healthcare about how their organizations are navigating the Public Health Emergency by quickly adapting to change at the beginning of the PHE and now, continuing to be nimble while still providing their patients with outstanding serv...

My mobile delivery system has GPS, why do I need a second GPS service?

April 29, 2021 14:00 - 15 minutes - 11.2 MB

In this episode of Industry Matters, VP of Sales for VGM & Associates, Dave Lyman talks with National Account Manager of On-Board Communications, Bob Wagner. Here VGM Members will learn about how On-Board’s GPS fleet management system provides functionality, control and risk management not found in Mobile Delivery systems.

Key Leadership Skills Learned in 2020 and Why We Should Keep Some!

April 22, 2021 14:00 - 39 minutes - 27.5 MB

In this episode of Industry Matters, we talk with Lindy Tentinger, President of VGM Forbin and Miriam Lieber, of Lieber Consulting to discuss what leadership looked like in 2020 and key lessons learned that we should keep as we transition to 'back to normal.' You won't want to miss these amazing women and their insight into authentic leadership. Be sure to get more details at their joint presentation at Medtrade West, "Patient Engagement and the Path to Value Based Care," on Tuesday, July 13...

Cost Effective Wound Care Management Practices

April 15, 2021 17:00 - 20 minutes - 14.9 MB

Director of VGM Wound Care, Heather Trumm talks with vendor partner, Dermarite about cost effective wound management without compromising the value of the products. The average cost to heal a wound is between $4,000 and $9,000. Listen to this episode to find out what impacts that cost, and how to improve wound healing.

AffloVest Case Study with Advanced Medical DME

April 01, 2021 17:00 - 9 minutes - 7.03 MB

In this episode of Industry Matters, VGM’s Midwest Regional Account Manager, Jay Kopriva talks Harley and Beth with VGM Member, Advanced Medical DME about a study they conducted using the Afflovest and the astounding results they found in increase of quality of life and healthcare cost decrease.

Let's Talk About CPAP Fittings and Inventory Management with Philips Respironics and VGM Fulfillment

February 19, 2021 20:00 - 19 minutes - 14 MB

In today’s episode of Industry Matters Dave Lyman, VP of sales for VGM & Associates talks with Business Marketing Managers from Philips Respironics and the President of VGM Fulfillment about different options for fitting patients for CPAP masks as well as inventory management.

The Home Accessibility Tax Incentive Bill - What YOU Can Do!

February 10, 2021 19:00 - 39 minutes - 27.9 MB

In today’s episode of Industry Matters we discuss a home accessibility tax incentive bill and what you can do to help! Vice President of VGM Live at Home, Jim Greatorex, talks with Louis Tenebaum, Founder and CEO of the HomesRenewed Coalition. For more information visit www.homesrenewedcoalition.com.

Funding in 2021: Are You Ready?

January 21, 2021 21:00 - 22 minutes - 15.4 MB

In this podcast, billing and reimbursement experts Ronda Buhrmester and Dan Fedor discuss the funding landscape in 2021 and cover ongoing COVID-19 waivers, the payment rates (fee schedule, SPA, etc.), and what we are seeing as the most common denials and how to avoid them. Access all billing and reimbursement resources on the members-only portal! Log in today at vgm.com/portal.

Telehealth in Complex Rehab: Part 3

January 20, 2021 17:00 - 15 minutes - 11.4 MB

In today’s episode of Industry Matters President of U.S Rehab, Greg Packer and Vice President of Rehabilitation Program Development at HOMELINK, Kyle Walker, wrap up a 3-part podcast series on the importance telehealth has played, and will continue to play in the complex rehab industry.

VGM Wound Care and Permobil Discuss the Importance of Seated Posture

January 12, 2021 16:00 - 30 minutes - 21.4 MB

In this episode of industry matters Director of Wound Care, Heather Trumm talks with Stacey Mullis, Director of Clinical Marketing at Permobil where “Every person has the right to have his or her disability compensated as far as possible by aids with the same technical standard as those we all use in our daily lives.” Heather and Stacy are going to dive right into dive into something that is often overlooked, and that is seated posture in wound care.

Knee and Back Braces: What You Need to Know About Billing, Reimbursement, and Audits

November 19, 2020 19:00 - 24 minutes - 17.4 MB

In this episode, Wayne van Halem, President of The van Halem Group, and Ronda Buhrmester, Senior Director of Payer Relations for VGM & Associates, work through the important details around billing, reimbursement, and audits when it comes to knee and back braces, the two categories included in Competitive Bidding Round 2021.

Connection Over Convenience: How to Make Your Connection with Customers More Valuable Than Convenient

November 11, 2020 20:00 - 32 minutes - 20.5 MB

Today, we sit down with Christina Throndson, Business Development Strategist of Hellman, a division of VGM. COVID-19 is a hot topic, but how can it not be? It's the reason we've all been forced to change our lifestyle for many months. While your target audiences may not have changed, their behaviors and expectations have. As we begin to carefully approach "living as usual,” Christina chats with us about what methods of adaptation are necessary to capture and connect with our customers and pr...

A Deeper Dive into Telehealth and Complex Rehab - Part II

November 09, 2020 21:00 - 42 minutes - 29.6 MB

This is second podcast on a new course being developed for telehealth in complex rehab. This podcast will examine the finer details like procedures, documentation, service and repair, and reimbursement with a variety of experts; Kyle Walker, MHA, ATP is the Director of Operations of Assistive Technology with VGM Homelink. Mark Schmeler is an Associate Professor and the Vice Chair for Education Training in the Department of Rehabilitation Science & Technology at the University of Pittsbu...

"Owning It" with HME Woman of Year Award Winner, Patty Mastandrea

October 29, 2020 17:00 - 22 minutes - 15.9 MB

In this episode we sat down with Patty Mastandrea is Chief Executive Officer (CEO) of MedCare Equipment Co., LLC, headquartered in Greensburg, Pennsylvania. She has more than 30 years of experience in healthcare and has demonstrated expertise in business development and healthcare operations throughout her career. And, most recently she won VGM's HME Woman of the Year award. This award is in its fifth year and recognizes one woman in the industry who has made significant contributions throug...

Celebrating Respiratory Care Week

October 22, 2020 14:00 - 10 minutes - 8 MB

In honor of Respiratory Care Week from Oct. 25-31, we chat with Nikki Strait, a respiratory therapist (RT) from Medical Services Company about what her profession means to her.

O&P Insights: Helping Your Practice Reach Its Full Potential

October 19, 2020 14:00 - 18 minutes - 13.2 MB

In this episode, Todd Eagen, president of OPGA, a division of VGM Associates, sits down with Lesleigh Sisson, owner of O&P Insight. They discuss how O&P Insight, a consulting business, offers comprehensive, specialized business training and policy and procedure manuals for practice management, workflow, staff development, and compliance to help O&P practices be more profitable, provide better care, and be more efficient. To learn more, visit https://www.oandpinsight.com/.

6 Ways to Make CPAP Repair Less Painful

October 15, 2020 18:00 - 27 minutes - 19.7 MB

In this episode, we visit with Ronda Buhrmester, Sr. Director of Payer Relations & Reimbursement for VGM & Associates, and Dan Meyer, Chief Revenue Officer for Repair Authority, about providers’ most pressing questions about CPAP repair and how Repair Authority has the solutions providers are looking for. For more information, contact Repair Authority at [email protected] or visit www.repairauthority.com.

Celebrating Strong Women during Breast Cancer Awareness Month

October 14, 2020 13:00 - 29 minutes - 20.6 MB

In this episode we talk with Lori Miller and Jamie Lee Breast Cancer Awareness Month. October is Breast Cancer Awareness month and we wanted to highlight some of the amazing women who impact this industry every day and those strong women who have not only conquered breast cancer, but dominated it! Lori Miller is the manager at Naturally Yours in Illinois. Lori is also a certified mastectomy fitter. Jamie Lee is not only a breast cancer survivor, but she is a business owner, a model, has wal...

Return of Audits: What O&P Providers Need to Know

October 14, 2020 13:00 - 23 minutes - 16.8 MB

In this episode, Todd Eagen, President of OPGA, chats with Wayne van Halem, President of The van Halem Group, about the return of CMS audits and what it means to orthotic and prosthetic providers. For more information, visit www.vanhalemgroup.com.

10 Ways to Keep Your Employees Engaged During a Pandemic

October 06, 2020 14:00 - 19 minutes - 14 MB

In this episode, we sit down with Arienne Martinez, director of training and development for HOMELINK, a division of the VGM Group. Arienne chats with us about her recent article that was featured in the latest VGM playbook, “Protecting Your Most Important Asset: Your People,” about keeping your employees engaged during the pandemic, especially with much of the workforce working remote. To read this article, visit vgm.com/playbook and download "Protecting Your Most Important Asset: Your P...

Follow Your Strengths: Maximize Your Potential and Your Team's Potential

September 28, 2020 13:00 - 26 minutes - 18.5 MB

In this episode, we sit down with Paul DiMarco and discuss how to maximize your team by identifying their strengths through the Clifton StrengthsFinder program. All people have a unique combination of talents, knowledge, and skills—strengths—that they use in their daily lives to do their work, achieve their goals, and interact with others. When people understand and apply their strengths, the effect on their lives and work is transformational. People who use their strengths every day are six...

Operations Leadership During a Pandemic, a Chat with HOMELINK Vice Presidents of Operations

September 23, 2020 20:00 - 33 minutes - 23.5 MB

Shannon Eckhardt, Ryan Longhorn, and Monica Rogan, are all VPs of Operations at HOMELINK, a subsidiary of VGM Group. In this episode, they join us for a conversation about operations the size of HOMELINK and how this group has adapted this year during the COVID-19 pandemic.

U.S. Rehab Launches a New Telehealth and Complex Rehab Technology Educational Course

September 15, 2020 18:00 - 31 minutes - 22.4 MB

Dr. Mark Schmeler, Associate Professor and the Vice Chair for Education Training in the Department of Rehabilitation Science & Technology at the University of Pittsburgh, Dan Fedor, Director of Reimbursement for U.S. Rehab, Kyle Walker, Director of Operations of Assistive Technology with VGM Homelink, and Greg Packer, President of U.S. Rehab, talk about a new educational program focused around telehealth and CRT. In this episode, they discuss the history of telehealth, how providers are will...

Billing and Reimbursement Update with Ronda Buhrmester

September 01, 2020 19:00 - 24 minutes - 17.6 MB

In this episode, Ronda provides an update on a variety of billing and reimbursement topics, including mass adjustments for non-rural areas, post-public health emergency and waivers, the oxygen equipment National Coverage Determination (NCD), competitive bidding, and more! To stay up to date on more topics like this, be sure to subscribe to the VGM Government blog to get updates sent to your email! Subscribe today at vgmgov.com.

Continuing Respiratory Care...Remotely

August 31, 2020 14:00 - 31 minutes - 22.4 MB

VP of Sales Dave Lyman talks with Jeff Murray of Philips Respironics about new technological advances that can help providers continue to service their customers remotely, even for mask fittings.Listen in to learn about their three options: good, better, and best!

Benefits of an All-Cloth CPAP Mask

August 27, 2020 20:00 - 20 minutes - 14.8 MB

Listen in as Dave Lyman, vice president of sales at VGM & Associates talks with CEO and Founder of Circadiance, David Groll, about the SleepWeaver mask, the soft cloth CPAP mask. Circadiance develops, manufactures, and markets respiratory products for people with sleep-disordered breathing, who need non-invasive ventilation or who require monitoring.

The New World: Seizing Opportunity in a World of Disruption

August 18, 2020 13:00 - 38 minutes - 26.7 MB

As businesses continue to navigate the complexities of keeping employees, customers, and their bottom line protected from the impact of the COVID-19 global pandemic, it’s difficult to look through the haze and see a new world on the other side. In this episode, VGM Group CEO Mike Mallaro shares the importance of leadership through the pandemic and what opportunities await in HME, identifying “new normal” keys to operating your business and how to adapt a new strategy to evolve your business ...

Celebrating CRT Awareness Week August 10-14

August 05, 2020 15:00 - 29 minutes - 20.9 MB

Help us celebrate CRT Awareness Week August 10-14 as Greg Packer, President of U.S. Rehab talks with Tim Ascherl and Dr. Mark Schmeler about the importance of access to CRT and repairs.

CMS Audits Resume August 3, 2020

August 03, 2020 15:00 - 16 minutes - 11.7 MB

In this episode, we chat with Wayne van Halem and Kelly Grahovac of The van Halem Group about the CMS audits returning today, August 3, and what DMEPOS providers need to know. For more information, visit https://www.vanhalemgroup.com/.

HME News Business Summit 2020

July 30, 2020 21:00 - 11 minutes - 8.28 MB

Join us as we talk with Liz Beaulieu, Editor of HME News, about the upcoming virtual HME News Business Summit. Register at www.hmesummit.com.

Billing and Reimbursement Chat with the Experts: CMS-1713, Telehealth Moving Forward, and New ABN

July 08, 2020 17:00 - 25 minutes - 18.3 MB

Ronda Buhrmester and Dan Fedor discuss the rule CMS-1713 related to Change in Orders and Face to Face, including master list and required list, as well as SWO recommendations. They also chat about the current and future environment for DMEPOS providers as far as telehealth, continued need for ongoing rentals, supplies and repairs, and a new ABN. Are you a VGM member? Make sure to visit vgm.com/portal to access articles, documents, and more great resources from Dan, Ronda, and all VGM expert...

Discover Why All Providers Need to Know About Wound Care

June 25, 2020 19:00 - 22 minutes - 16.2 MB

Listen in as we talk with Heather Trumm, Director of VGM Wound Care about the importance of all DMEPOS providers paying attention to wound care. Heather also covers new education materials available for VGM Members, and resources that can help you get started in wound care.

Why Standing Power Chairs are Worth the Investment

June 18, 2020 16:00 - 23 minutes - 16.9 MB

U.S. Rehab’s Tyler Mahncke sits down with Permobil’s Ashley Detterbeck, Clinical Education Manager, and Daniel Kalk, Permobil’s Territory Sales Manager. In this episode, we discuss the how Permobil has adapted to working with patients virtually, as well as the history, helpful tips, and overall benefits of the standing power chairs. For more information about Permobil, visit their website here. “Every person with a disability has the right to have his or her handicap compensated as far as...

Maximizing Profitability in a Complex Respiratory Program

June 12, 2020 14:00 - 24 minutes - 17.7 MB

In this episode, VGM’s Dave Lyman and Ronda Buhrmester discuss how providers can build a profitable complex respiratory program. Be sure to attend the Heartland At Home respiratory track for more sessions tailored to those who work in the respiratory field. More information can be found here! https://www.vgmheartland.com/agenda

Breaking Down PDPM and PDGM with VGM Wound Care and 3M

June 09, 2020 17:00 - 22 minutes - 16.3 MB

Reimbursement changes can be a challenge to keep track of in the healthcare industry. Heather Trumm, Director of VGM Wound Care interviews Yesenia Banks, Reimbursement Manager of 3M KCI, to help us better understand the recent Medicare reimbursement changes known as PDPM and PDGM.

CRT Repairs and Reimbursement: What you Need to Know

June 09, 2020 16:00 - 28 minutes - 20.2 MB

Repairs can be challenging to navigate in the CRT and reimbursement environment. Listen in to this episode of Industry Matters to hear from Patrick Meeker, VP of Ability Products, Dan Fedor, Director of Reimbursement and Education for U.S. Rehab, and President of U.S. Rehab, Greg Packer as they cover the tough topics you need to understand. Please see this note from President of U.S. Rehab, Greg Packer: Our Condolences to Patrick Meeker From Ability Products “It is with my deepest regret...

The Importance of Outcomes in Orthotics and Prosthetics

June 09, 2020 14:00 - 21 minutes - 15.4 MB

In the O&P industry, nothing is constant, especially when it involves outcomes measurements. That is why OPGA has partnered with Vanguard Metrics and Analytics to offer The Lower Limb Mobility Management Program (L2M2). This program is actually an outcomes measurement tool. Listen to this podcast to hear from OPGA President, Todd Eagen, and Brian Gustin, founder of Vanguard Metrics and Analytics to learn more.

VGM’s Next Steps Guide with John Gallagher

June 08, 2020 15:00 - 8 minutes - 6.27 MB

In this episode, we sit down with John Gallagher, vice president of VGM Government Relations, to discuss their latest resource now exclusively available to VGM members. “COVID-19: VGM’s Next Steps Guide A blueprint guide preparing your business for the new environment” is all about assisting employers in making (re)opening decisions during the COVID-19 pandemic, especially to protect vulnerable workers. This resource is available to VGM members at vgm.com/playbook. Not a member? Learn how t...

Industry Matters - Powered by VGM

Episodes