Industry Matters - Powered by VGM artwork

Industry Matters - Powered by VGM

162 episodes - English - Latest episode: about 2 months ago - ★★★★★ - 8 ratings

A podcast that delivers business solutions, best practices, government updates, reimbursement advice and more to home medical equipment, complex rehab, home accessibility, mastectomy and women's health providers, as well as orthotics and prosthetics practitioners.

Business Health & Fitness durable medical equipment home medical equipment healthcare vgm industry matters complex rehab technology orthotics prosthetics
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Episodes

The Future Evolution of Home Access and Medical Referrals

March 12, 2024 18:00 - 35 minutes - 25.2 MB

In today’s episode of Industry Matters, Jim Greatorex, vice president of VGM Live at Home talks with Cindi Petito, occupational therapist and owner of CHAS Consulting, about best practices for collaboration between home access professionals and medical communities to enhance the next level of care.  

Inventory Tracking Solutions for High-Value Assets with myTrace

March 05, 2024 21:00 - 21 minutes - 15.2 MB

 In today's episode of Industry Matters , Respiratory Edition – In today's episode, Boone Lockard, VP of Clinical Services with VGM & Associates talks with Greg Apostolou, President and CEO, and Elliot Campbell, EVP and Chief Commercial Officer with Trace Medical on their new myTrace device and how this device can be integral in high-value asset tracking and inventory management. They also discuss ventilator rentals and biomed services.

VGM & Associates - Disrupting Traditional Paradigms in 2024

March 05, 2024 21:00 - 18 minutes - 13.4 MB

 In today's episode of Industry Matters , Dave Lyman, SVP of Sales, discusses the future of VGM & Associates with new president, Lindy Tentinger. Listen as they talk about opportunities, challenges, and how VGM plans to disrupt traditional paradigms to influence the continuum of care. 

New Partnership Between MK Battery and Rolko

February 26, 2024 15:00 - 18 minutes - 13.5 MB

In today's episode of Industry Matters, U.S. Rehab edition, Tyler Mahncke of U.S. Rehab discusses a new partnership between MK Battery and Rolko. By formulating this new partnership, U.S. Rehab members will now be able to order wheelchair parts through MK Battery, which is a cost and time savings for complex rehab providers. 

Meet Direct Supply® – Bringing Innovation to the HME Industry

February 26, 2024 15:00 - 22 minutes - 15.9 MB

In today’s episode, Dave Lyman, Senior Vice President of Sales for VGM & Associates talks with our vendor partner, Direct Supply. Dave and Nick Bush, Director of Business Development for Direct Supply, discuss supply chain reliability, creating outrageous customer service, and the importance of innovation and technology.

OPGA Product Spotlight: Episode 1 - Clean with Ross by TriOx

January 02, 2024 16:00 - 9 minutes - 7.28 MB

Welcome to Industry Matters, in today’s product spotlight, Adam Miller, president of OGPA talks with supplier partner TriOx  about one of their innovative products, ROSS.   Use code: OPGA2024, to receive a discount on ROSS. If you have any questions reach out to [email protected].

Wound Healing Through Nutrition: Unveiling the Healing Power of Juven

November 09, 2023 21:00 - 21 minutes - 15.1 MB

In today’s episode Heather Trumm, Director of VGM Wound Care talks with Linda Murray from Abbott Nutrition about the important role nutrition plays in wound healing and how a simple drink can help heal wounds. They talk about the different types of food groups to include, how much water is needed, and much more.  Additional Resource:  Patient Education - Support Wound Healing Through Nutrition Juven Decision Tree Juven Sales Brochure Nutrition to Support Your Wound Healing Blog

Revolutionizing Mobility: Dr. Pooja Viswanathan, Tyler Mahncke, and Reliable Medical Supply on the Future of Smart Wheelchair Technology

November 07, 2023 17:00 - 44 minutes - 30.8 MB

In today’s episode Tyler Mahncke, V.P of U.S. Rehab sits down with one of the top complex rehab technology providers in the U.S. along with Dr. Viswanathan, Founder and CEO of Braze, as they share stories about the success of this growing smart technology for power and manual wheelchairs. We chat a bit about how this has impacted their businesses, how satisfied their clients have been, how this technology has protected the health and safety of their clients and lastly, Braden shares some per...

Unlocking Access: Navigating Bank Trusts for Home Accessibility

November 02, 2023 16:00 - 28 minutes - 19.9 MB

In today’s episode, VGM Live at Home’s vice president, Jim Greatorex talks with Rick Lair from Challenge Specialties about bank trusts and how they impact home accessibility clients and home modification companies. 

From Dreams to Life-Changing Beds: Tyler Mahncke, V.P of U.S. Rehab Chats with the CEO of Cubby Beds

November 01, 2023 21:00 - 35 minutes - 24.8 MB

In today’s episode Tyler Mahncke, V.P of U.S. Rehab sits down with Caleb Polley, the CEO of Cubby Beds, one of the most innovative and fastest growing companies in CRT, as they share stories about the success of their life changing bed solution for children with special needs. We chat a bit about how Caleb got into the home medical industry, some of the hardships he had to work through early, how Covid may have created a tailwind in their business, the incredible features that their bed has,...

Help Us Prevent a 30% Decline in DME Reimbursement for 2024

August 14, 2023 18:00 - 24 minutes - 17.7 MB

In today’s episode, VGM’s Craig Douglas and Ronda Buhrmester talk about the importance of taking action to pass Bill S. 1294 which would extend the 75/25 blended rate from the Cares Act. Listen as they explain why this is necessary and what you can do to help!   Understanding the 75/25 Blended Rate and Why We Need Legislative Action! In 2020, amidst the challenges posed by the COVID-19 pandemic, the healthcare industry witnessed the introduction of the 75/25 blended rate through the passage...

Partnership for Positive Outcomes with MedSouth and Encore

August 08, 2023 15:00 - 17 minutes - 12.8 MB

In today’s episode Boone Lockard, Director of VGM Respiratory talks with Encore Healthcare and MedSouth Inc about their partnership and the positive outcomes MedSouth Inc has seen using Encore’s Nexus Software and Program. You won’t want to miss this amazing story of how MedSouth Inc is changing people's lives. 

The PHE Is Over: What's Next?

May 24, 2023 18:00 - 34 minutes - 24.1 MB

In today's episode, Mandi Joyner, Senior Director of Marketing at VGM & Associates. talks with 3 of our payer, billing, and reimbursement experts; Ronda Buhrmester, Dan Fedor, and Craig Douglas about the end of the Public Health Emergency, or PHE and what that means for our members. Thank you all for taking time out of your hectic schedules to discuss this important topic. 

Insights into Wound Care: Billing, Intake, and Operational Logistics with Industry Experts

May 11, 2023 18:00 - 27 minutes - 19.4 MB

In today's episode of Industry Matters, Mandi Joyner discusses all things wound care with the Director of Wound Care, Heather Trumm, and Ronda Buhrmester, Sr. Director of Payer Relations and Reimbursement. They walk through billing, intake, wound care categories, and much more!

Limb Loss Registry & Evidence-Based Care in O&P

April 21, 2023 14:00 - 24 minutes - 17.6 MB

In today’s episode, Adam Miller, president of OPGA, talks with Jeff Brandt, of Brandt Ventures, about the  Limb Loss and Preservation Registry and the progress they’ve seen in the last year. They discuss the importance of the outcomes program in providing evidence-based care in the O&P profession.

The Countdown to Heartland 2023 Has Begun!

March 21, 2023 17:00 - 12 minutes - 9.31 MB

In today’s episode, Mandi Joyner, Senior Director of Marketing for VGM & Associates, as well the Marketing Pillar for Heartland Conference talks with other members of the Heartland Conference planning committe about what to expect for 2023! She is joined by Jill Blaser, Heartland Chair; Kayla Mahler, Education Chair; and Samantha Doering, Events Chair. 

OIG Recommends 'High/Low Reward' Strategy on Intermittent Catheters

January 23, 2023 21:00 - 30 minutes - 21.6 MB

In this episode of Industry Matters, Alan Morris, Director of Research and Strategy for VGM Government Relations, and John Gallagher, VP of VGM Government Relations, talk with Brian Leitten from Leitten Consulting, about a new study, "OIG Recommends 'High Risk/Low Reward' Strategy on Intermittent Catheters." The study looks at concerns and costs associated with reducing access to urinary catheters. 

Podcast Series Pt. 3: Billing Claims, HCPCS Codes, and Modifiers

January 03, 2023 18:00 - 32 minutes - 23.1 MB

In today’s episode, Ronda Buhrmester, Sr. Director of Payer Relations and Reimbursement for VGM Government Relations, and Mandi Joyner, Sr. Director of Marketing, finish up their three-part series. In this final episode, they talk about billing the claim, HCPC Codes, modifiers, and avoiding some audits.

Podcast Series Pt.2: Medical Records, Delivery, and Ongoing Need

January 03, 2023 18:00 - 31 minutes - 21.9 MB

In today’s episode, Ronda Buhrmester, Sr. Director of Payer Relations and Reimbursement for VGM Government Relations, and Mandi Joyner, Sr. Director of Marketing, continue their three-part series. In this second episode, they talk about medical records, delivery, and ongoing need, including drop-shipping and remote setups. 

Podcast Series Pt.1: What You Need to Know About Intake, Prescriptions, and Orders

December 20, 2022 19:00 - 32 minutes - 22.7 MB

In today’s episode, Ronda Buhrmester, Sr. Director of Payer Relations and Reimbursement for VGM Government Relations, and Mandi Joyner, Sr. Director of Marketing, kick off a three-part series. In this first episode, they talk about the intake process and ordering and how to help make this process as smooth as possible.

Important Supplier Enrollment Updates - Changes to Contract!

November 21, 2022 14:00 - 28 minutes - 20.2 MB

In today’s MUST listen to the episode, Mandi Joyner, Senior Director of Marketing,  talks with Ronda Buhrmester, Senior Director of Payer Relations and Reimbursement for VGM Government Relations, and Kelly Grahovac, General Manager for the van Halem Group, about how the Mississippi River is playing a role in the changes to the DMEPOS provider enrollment and what, if anything, you need to be doing.  Helpful Links: Medicare revalidation list: https://data.cms.gov/tools/medicare-revalidation-...

Setting the Record Straight, Reverse Mortgages CAN Fund Home Accessibility Projects!

October 24, 2022 16:00 - 27 minutes - 19.4 MB

In today’s episode, Jim Greatorex, VP of VGM’s Live at Home talks with Gabrielle Welter, Strategic Business Development Manager at AAG. They talk about how people can use reverse mortgages as funding resources for home accessibility projects.   

Solutions for Improving Efficiency and Innovation in Your Therapy Business

October 12, 2022 21:00 - 21 minutes - 15.5 MB

In today’s episode of Industry Matters, Miranda Murphy, with VGM Therapy speaks with Greg Guinter, the Director of Therapy and Rehab Sales for Medline. They talk about the changing landscape of healthcare, the challenges healthcare systems are facing as they relate to physical therapy, occupational therapy, and speech therapy service providers, and the evolution of innovation and technology in the therapy space. They will be discussing ways to help you find solutions.  

Lily Has Bloomed: An Introduction to the Mother-Baby Program

September 27, 2022 14:00 - 21 minutes - 15.3 MB

In today’s episode of Industry Matters, Mandi Joyner, Senior Director of Marketing  for VGM & Associates, talks with Nikki Jensen, VP of Essentially Women, the women’s health division here at VGM. They are talking about the launch of the new Lily Program. 

A Chat With Ronda Buhrmester About Important Reimbursement Updates and Getting Paid Faster

August 29, 2022 16:00 - 26 minutes - 18.7 MB

In today’s episode of Industry Matters VGM & Associates' Mandi Joyner, Senior Director of Marketing and Communications, talks with VGM’s Ronda Buhrmester, Senior Director of Payer Relations and Reimbursement about CMNs, LCDs, CPAP Policy changes, National Coverage Determination...in short, helping you understand how to get paid faster and keep your money. Ronda, thank you so much for being here today, please introduce yourself.  

Optimizing Inventory with Trace Medical

August 22, 2022 15:00 - 13 minutes - 10 MB

In today’s episode of Industry Matters Boone Lockard, Director of VGM Respiratory talks with Chief Commercial Officer for Trace Medical, Elliot Campbell about Trace Medical’s history and growth to the ventilator rental company in the U.S., how they navigated COVID-19, and why you should be looking to Trace Medical to help optimize inventory, take advantage of asset flexibility, and increase EBIDTA margins.

More Categories Added in Building a Case for Medicare and Medicaid Investment

August 01, 2022 15:00 - 28 minutes - 19.9 MB

In this episode of Industry Matters, John Gallagher, VP of Government Relations and Mark Higley, VP of Regulatory Affairs for VGM & Associates talk with Brian Leitten, CEO of Leitten Consulting about a recent study looking at three additional categories for building a case for additional Medicare and Medicaid investment.  Read the Full Study Visit VGMGOV.com

Growing Opportunities in Long-Term and Post-Acute Care

May 31, 2022 15:00 - 30 minutes - 21.3 MB

In this episode of Industry Matters Barry Thwaits, VP of Business Development for VGM & Associates talks with Adam Clark, Business Development Consultant for Post-Acute Care at Philips about long-term and post-acute care opportunities for providers. They analyze the business opportunity, reimbursement, and the resources needed to get into this growing market.  

Growing Opportunities in Long-Term and Post-Acute Care

May 31, 2022 15:00 - 30 minutes - 21.3 MB

In this episode of Industry Matters Barry Thwaits, VP of Business Development for VGM & Associates talks with Adam Clark, Business Development Consultant for Post-Acute Care at Philips about long-term and post-acute care opportunities for providers. They analyze the business opportunity, reimbursement, and the resources needed to get into this growing market.  

Women Leaders in O&P: Episode 3 - A Talk With Kelly Gies

May 31, 2022 15:00 - 18 minutes - 13.4 MB

In this episode of Industry Matters we continue our series for our OPGA community. In this edition of “Women Leaders in O&P,” Ashlie White, OPGA’s O&P 2021 Woman of the Year and Director of Health policy and Strategic Alliances for AOPA, talks with Kelly Gies, COO and Partner of Cornerstone Prosthetics and Orthotics. They discuss the importance of data and analytics, cost indexing, insurance contracts and if they are helping your business be profitable, and much more. 

The Importance of the Limb Loss and Preservation Registry

May 10, 2022 16:00 - 16 minutes - 11.9 MB

In this episode of Industry Matters, OPGA president, Todd Eagen, talks with Dr. Kenton Kauffman of the Mayo Clinic about the Limb Loss and Preservation Registry. They discuss the importance of the outcomes program in providing evidence based care in the O&P profession.  

Everything You Need to Know About Heartland Conference 2022

April 20, 2022 16:00 - 18 minutes - 13.1 MB

In today’s episode of Industry Matters we are talking about the upcoming Heartland Conference which is quickly approaching! June 13-15 VGM will hold its annual premier educational conference. And that is right here in our hometown of Waterloo, Iowa. Joining me to talk about Heartland Conference are Committee Chair, Jill Blaser and Education Pillar, Kayla Mahler. 

A Closer Look at Succession Planning with Mark Higley

March 30, 2022 16:00 - 30 minutes - 21.4 MB

In this episode of Industry Matters Mandi Joyner, Director of Marketing Strategy and Communications for VGM & Associates, talks with Mark Higley, VP of Regulatory Affairs for VGM Government about succession planning. Mark recently wrote a guide, “Succession Planning: Identifying What is Next for Your Business and How to Make it Happen,” to help members plan for the future. This podcast has common mistakes made, how to avoid to them, and best practices. Click HERE for the Succession Planning...

Women Leaders in O&P: Episode 2 - A talk with Lesleigh Sisson

February 28, 2022 16:00 - 16 minutes - 11.8 MB

On today’s episode of Industry Matters we continue our series for our OPGA community. In this edition of “Women Leaders in O&P,” Ashlie White, OPGA’s O&P 2021 Woman of the Year and Director of Health policy and Strategic Alliances for AOPA, talks with Lesleigh Sisson, owner of O&P Insight. They discuss the importance of thorough and timely documentation to ensure proper reimbursement, challenges with same and similar devices, tips for your business, and much more.

A Review of 'Lists' and What you Need to Know About Codes for Reimbursement

February 14, 2022 16:00 - 23 minutes - 16.9 MB

In this episode of Industry Matters, Senior Director of Payer Relations for VGM Government, Ronda Buhrmester, and Dan Fedor, Director of Reimbursement and Education for U.S. Rehab, talk about lists - the master list, prior authorization, face to face, and written order prior to delivery. They cover the differences between the lists, recent changes with codes being added and removed from lists, the timing of additional changes, and what all of these updates mean for your business.  Standard...

New Series: Women Leaders in O&P

February 04, 2022 21:00 - 24 minutes - 17.6 MB

We are very excited to be launching a new podcast series on Industry Matters for our OPGA community, “Women Leaders in O&P.” In this series, Ashlie White, OPGA’s O&P 2021 Woman of the Year and Director of Health policy and Strategic Alliances for AOPA, interviews other women leaders in the orthotics and prosthetics profession. In this first episode, Ashlie talks with Nikki Grace-Strader, the incoming fellow for NAAOP.  

Combating Cost of Doing Business Increases, Stale Reimbursement, and Workforce Shortages

January 31, 2022 20:00 - 26 minutes - 18.8 MB

In this episode of Industry Matters,  VP of Payer Relations for VGM Government Relations, Craig Douglas, talks with Market Sales Director for VGM Vendor Partner, Medline, Sal Grillo, about the impact from supply chain challenges, rising costs and stagnant reimbursement rates, shipping delays, workforce shortages, and how Medline is working to combat these issues. 

Oxygen Talk with Ronda Buhrmester - All things NCD Memos and PHE Waivers

January 19, 2022 23:00 - 24 minutes - 17.5 MB

In this episode, Mandi Joyner, Director of Marketing and Communications at VGM & Associates talks with Ronda Buhrmester, Senior Director of Payer Relations and Reimbursement at VGM Government Relations about the changes coming to the oxygen equipment medical policy and how the renewed PHE continues to impact waivers. * Note: Since this recording, the PHE was renewed on January 14, 2022 for an additional 90 days.  More information is available here.  Additional Resources [Webinar] Live Ch...

A Deep Dive into the “Competitive Bidding - A Decade Focused on the Wrong Prize the Case for Medicare Investment in DME in 2021” Study

January 03, 2022 17:00 - 34 minutes - 24.1 MB

In today’s episode of Industry Matters we talk with Brian Leitten, CEO of Leitten Consulting, John Gallagher, VP VGM Government Relations, and Mark Higley, VP VGM Regulatory Affairs about an updated study, “Competitive Bidding - A Decade Focused on the Wrong Prize the Case for Medicare Investment in DME in 2021.” This study looks at how investing in DME instead of trying to control distribution, specifically in regard to Chronic Obstructive Pulmonary Disease (COPD), Obstructive Sleep Apnea (...

The Vital Role Nutrition Plays in Wound Healing

November 30, 2021 17:00 - 27 minutes - 19.5 MB

In today’s episode of Industry Matters, Heather Trumm, director of VGM Wound Care, talks with Dr. Nancy Collins, a Registered Dietician about the role nutrition plays in wound healing. Listen as they discuss how important protein and vitamin C and D are in the healing process, what other foods and supplements need to be considered, overcoming objections to nutrition in wound healing, and advice for patients dealing with hard to heal wounds.   https://drnancycollins.com/   https://www.vgm.co...

Add Group 3 Fluidized Therapy Beds to Increase Revenue

October 26, 2021 15:00 - 27 minutes - 19.7 MB

In today’s episode of Industry Matters, Heather Trumm, director of VGM Wound Care, talks with Howie Morrison, owner of Aurora Manufacturing about increasing your revenue stream by adding Group 3 Fluidized Therapy Beds to your offerings, referral sources, and what dealers need to know if they are interested in this category.   Contact Information: [email protected]  704-490-0691  http://auroramfg.com/   [email protected] 

An Open Discussion About Opportunities in the Diabetic Market, CGM Audits, and Reimbursements

October 19, 2021 13:00 - 17 minutes - 12.5 MB

In this episode of Industry Matters, Mandi Joyner, director of marketing and communications for VGM & Associates, talks with president of the Van Halem Group Wayne van Halem and sales manager for GEMCO, Joseph Ault about CGM audits, qualifications for reimbursement and documentation, as well as the opportunities in the diabetic market.

Essentially Women Talks with American Breast Care about Custom Breast Prothesis, Product Development, and Branding

October 05, 2021 13:00 - 22 minutes - 16.1 MB

In today’s episode, VP of Essentially Women, Nikki Jensen talks with Jolly Rechenberg, partner, chairmen, and co-CEO of American Breast Care (ABC) about the start of ABC, the importance of communication and feedback in the product development process, custom breast prothesis, and why the rose is much more than just a logo to American Breast Care.  

The Tipping Point of Respiratory Outcomes in the Home

August 31, 2021 20:00 - 18 minutes - 13.4 MB

In today’s episode,  VP of Sales for VGM & Associates, Dave Lyman talks with CEO of Encore Health Care, Zach Gantt about the importance of respiratory outcomes in the DME world and how Encore can help manage patients, not devices. They also talk about building out individual care plans, managing populations of patients, and partnering with hospitals. www.encorehc.com 

A New Infant Monitoring Program and Technology

August 26, 2021 13:00 - 14 minutes - 10.8 MB

In today’s episode, VGM and Associate's VP of Sales, Dave Lyman, talks with Founder and CEO of Circadiance, David Groll, about a new infant monitoring technology and program. They also discuss why all DMEs should be providing infant monitoring. www.circadiance.com 

A New Infant Monitoring Program and Technology

August 26, 2021 13:00 - 14 minutes - 10.8 MB

In today’s episode, VGM and Associate's VP of Sales, Dave Lyman, talks with Founder and CEO of Circadiance, David Groll, about a new infant monitoring technology and program. They also discuss why all DMEs should be providing infant monitoring. www.circadiance.com 

All Things VGM Heartland 2021

August 11, 2021 12:00 - 17 minutes - 12.6 MB

In this episode of Industry Matters Mandi Joyner, director of marketing and communications for VGM & Associates, talks with two members of the Heartland Conference planning committee, Sarah Conger and Jill Blaser about all things Heartland! Listen to find out what new is coming to Heartland, how the committee is keeping attendees, vendor partners, and employee owners safe amidst COVID-19, educational opportunities, and this year's farewell event! 

The Summer of 2021: Growth Amid Volatility in the Home Accessibility Market

July 09, 2021 19:00 - 31 minutes - 22.5 MB

In this episode of Industry Matters, VP of VGM Live at Home, Jim Greatorex, talks with Darren Corcoran with Vets Access and Steve Dawson of Harmar about the challenges overcome in 2020 and the opportunities in 2021 for the home accessibility market. Tune in to find out about Supply chain constraints, shipping damages, and the forecast for the rest of this year. 

How the Pandemic is Impacting Sleep and How a Ring Can Help Monitor Oxygen Levels

June 22, 2021 14:00 - 36 minutes - 25.5 MB

In this episode of Industry Matters Ronda Buhrmester, Senior Director of Payer Relations at VGM, interviews Dr. Meir Kryger, Professor of Medicine at Yale University of Medicine about the impact COVID-19 had, and is having on sleep, as well how the BodiMetrics CIRCUL Sleep and Fitness Ring can be used to accurately track oxygen levels. Dr. Krieger has more than 40 years of experience in sleep medicine and has seen more than 40 thousand patients. You won't want to miss this episode!  For mor...

VGM Retail is Rewired to Help You Rewire Your Business

June 17, 2021 14:00 - 23 minutes - 16.4 MB

In this episode of Industry Matters, Mandi Joyner, Director of Marketing Strategy and Communications for VGM & Associates talks with Rob Baumhover, Director of VGM Retail about how VGM Retail has REWIRED its services available to VGM members to help them adjust to the ever-changing landscape. Rob has been with VGM for more than 10 years, and prior to that was with big box retail for 20 years. Any questions, please reach out to Rob at [email protected] or call him at 319-504-6539.