The TRU Leader Podcast
273 episodes - English - Latest episode: 3 days ago - ★★★★★ - 48 ratingsDo you wish you had a mentor with decades of experience who could show you how to bust through leadership norms, adopt new ways of thinking, and apply practical strategies to succeed in your personal and professional life? That’s exactly what you will get when you tune into The TRU Leader Podcast with your hosts, life and business besties, polarity intelligence experts and authors, Dr. Tracy Christopherson and Michelle Troseth. Their specialty is identifying and leveraging the tensions that show up and wreak havoc in all aspects of your life whether you are a formal or informal leader, small business owner, or entrepreneur. Each episode is a weekly dose of personal and professional development giving you practical and tactical tools and strategies to help you reach your full leadership potential, create the life you love, and be a Thriving, Resilient, and Unstoppable (TRU) leader.
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Episodes
#68 Innovation in Supporting Well-Being and Mental Health for Nurses featuring Dr. Dan Weberg
October 28, 2020 04:00 - 48 minutesIn this episode we interview Dr. Dan Weberg. Dan is the Head of Clinical Innovation for Trusted Health. Dan is also the host of The Handoff Podcast, which focuses on critical topics in nursing that are usually not talked about. Dan says, “You don’t have to be an innovator to lead innovation.” At the start of the interview Dan shares how Trusted Health is like a combo of LinkedIn and Match.com for nurses. Dan points out Trusted Health’s goal is to “be the single source for nurses to ma...
#67 A New Appreciation for Joy, What it Feels Like and What it Can Be with Dr. Richard Ricciardi
October 21, 2020 09:00 - 1 hourIn this episode we interview Dr. Richard (Ric) Ricciardi. Ric is currently the 33rd President of Sigma, the international honor society of nursing. Dr. Ricciardi has declared his intention to “infuse joy” into healthcare and nursing during his time as the President of Sigma. At the start of the interview Ric reminds us that it is important to think about joy and gratitude every day. In the interview Ric also conveys his thoughts and reflections on how people today tend to focus on wha...
#66 Discovering Your Personal Strength and Resilience to Face Life Challenges featuring Ellen Reed
October 14, 2020 04:00 - 53 minutesIn this episode we interview Ellen Reed. Ellen is a Gestalt Therapist and Nurse Psychotherapist and she’s the author of Someone to Watch Over You: Finding Your Strength Within. The book is for people interested in overcoming challenges by finding the strength and resilience that lies within them. Ellen shares she was inspired by the patient experiences she had early in her career and by the encouragement she received from staff, peers, and other leaders. When she was diagnosed with meta...
#65 Why are Both Doing and Being Essential to Achieving Your Goals?
October 07, 2020 04:00 - 30 minutesIn today’s episode we explore the states of Doing and Beingfrom 40,000 feet. The state of Doing is associated with accomplishment, competence, knowledge, skills, analysis, and performance. We think it’s safe to say (based on personal experience J) as a leader you’re probably achieved excellence in many of these characteristics of doing, or you wouldn’t be a leader! These are challenging times both at work and at home for many healthcare leaders. Many of you are just trying to keep your...
#64 How to Make A Positive Difference in the World and Stop Making False Either/Or Choices featuring Dr. Barry Johnson
September 30, 2020 04:00 - 58 minutesIn this episode we interview Dr. Barry Johnson. Barry is the author of AND: Making a Difference by Leveraging Polarity, Paradox, or Dilemma. Volume One: Foundations. AND is for people interested in making a positive difference in the world or in any part of their life as a citizen, a family member, or an individual within an organization. Barry shares Volume One of AND that represents an enhancement of the evolving polarity theory and modifications to the Polarity Map® based on learni...
#63 Coping with the Accumulative Effect of the COVID Pandemic, Racial Injustice and Social Unrest with Heather Graham
September 23, 2020 04:00 - 1 hourIn this episode we interview Heather Graham. Heather is a licensed clinical social worker, an expert in mental health in the workplace, and certified employee assistance professional. During our interview with Heather we explore the complexities of what we are experiencing currently with the COVID-19 pandemic, social unrest and racial injustices. Heather reminds us that we are experiencing more than just the pandemic and the uncertainty associated with it but also it’s been an unusual and...
#62 Living and Leading in a World with Systemic Racism: Thoughts, Reflections, and Possibilities featuring Renwick Brutus
September 16, 2020 04:00 - 1 hourIn this episode we interview Renwick Brutus. Renwick is an entrepreneur, business consultant and motivational speaker. We begin our interview with our guest Renwick Brutus, talking about this key question, “What right do you have to deny anybody the opportunity to benefit from who you are, what you know, and what you do?”. As a leader and entrepreneur, Renwick helps individuals and teams identify and use more of their potential to increase performance and results. He guides individuals to ...
#61 Three Essential Elements Healthcare Leaders Can Use to Live a Balanced Life During the Hard Times and Beyond
September 09, 2020 04:00 - 48 minutesWhy is it important for healthcare leaders to live a balanced life? The stress and strain on the healthcare workforce is unprecedented and is taking a significant toll on a work force that was already experiencing burnout or was on the verge of it before the COVID pandemic. If you are like most healthcare leaders, you are already being called upon to address these challenges and are feeling the call to support your team. The truth is, as the leader, you are their first line of support. ...
#60 Calling All Healthcare Leaders: Now is the Time to Put Yourself First and Develop Your Resilience and Here's How
September 02, 2020 04:00 - 48 minutesWhy is it important for healthcare leaders to build resilience now? Clinicians and leaders were already burned out, or on the verge of it, prior to the COVID pandemic. There is concern that the strain and burden being experienced by essential healthcare workers may lead to a dual pandemic. The truth is their leaders are their first line of support. We know how much you want to support them and how concerned you are about their well-being AND you are experiencing significant challenges ...
#59 Is It Possible to Find Stability In Your Life When Everything is Constantly Changing?
August 26, 2020 04:00 - 29 minutesAlmost every aspect of our lives has changed since the COVID-19 pandemic began. It’s easy to see that the struggle with all that change is real, isn’t it? The truth is it’s not the change people are struggling with; it’s the loss or lack of stability. In this episode, we explore a unique combination of strategies that you may or may not realize can help you find or create some stability in your life. While the changes may lessen over time, change will never fully disappear or go aw...
#58 What Are the Negative Consequences Healthcare Leaders Face When Applying a Problem-Solving Lens to Strategic Planning?
August 19, 2020 04:00 - 26 minutes“If you don’t know where you are going, you’ll end up someplace else” – Yogi Berra Have you ever experienced this? You have a sense of the direction you’re headed but you aren’t clear what your destination is? Once you do have clarity on the desired destination you begin to feel the tension between where you are now and where you want to go. Establishing a strategic plan with a polarity lens can help you establish action steps that enable you to leverage the tension between where you want...
#57 The Power of Leveraging Healthy Tension: A Tool for Navigating Challenging Territory When You Are Committed to Making a Difference featuring Tim Arnold
August 12, 2020 04:00 - 52 minutesIn today’s episode, we interview Tim Arnold. Tim is the author of The Power of Healthy Tension: Overcome Chronic Issues and Conflicting Values. The inspiration to write a book came after moving from corporate to being the executive director of a homeless shelter. Tim’s hope in publishing the book was to share with other providers and people in healthcare who are working in challenging territory, but are committed to making difference, that this lens of Polarity Thinking™ is not just inter...
#56 The Road to Achieving Professional Growth and Optimal Performance: Finding the Balance Between Eustress (the good stress) and Rest
August 05, 2020 04:00 - 25 minutesLou Holtz says, “In this world you are either growing or you’re dying, so get in motion and grow”. If you are like many leaders today, you feel the pressure to “be more” to improve your performance at work and at home. Do you want to up your game? Maybe take your performance to the next level or possibly grow and evolve as a leader, parent, or partner or spouse? At the same time do you wonder when you’re going to get a break? When you might find some time to breathe. Or maybe you’r...
#55 How to get off the Merry-Go-Round of Competing Priorities and Numerous Change Initiatives to Achieve Lasting Outcomes
July 29, 2020 04:00 - 26 minutesToday’s episode is based on over 30 years of experience that we have had working with healthcare organizations across North America. We’ve observed over the years that organizations have the same problems, concerns, culture, and practice issues. Within each organization these challenges appear to be unique to the organization but when you have a more global perspective you can see these challenges are pretty much the same in other healthcare organizations. Healthcare leaders enter what we c...
#54 Mastering Your Code: The Key to Living an Extraordinary Life featuring author Darren J. Gold
July 22, 2020 04:00 - 50 minutesIn today’s episode, we interview Darren J. Gold. Darren is the author of Master Your Code: The Art, Wisdom, and Science of Leading an Extraordinary Life. The book was based on a letter that Darren wrote to his son following his graduation from high school and prior to his transition to college. The inspiration to shape the letter into a book came after receiving positive feedback from a few thousand people who read the letter because it had been forwarded to them from someone else. Darren...
#53 Beyond Polarization: Dialogue as a Tool to Expose Our Fears, Understand Resistance, and Generate Hope and Wisdom
July 15, 2020 04:00 - 40 minutesIntroduction to the Episode: Dialogue lifts us out of polarization and into a greater common sense and is a means for accessing the intelligence and coordinated power of groups of people.-- William Issac We are thrilled to be talking about dialogue and how dialogue skills can help leaders reach new levels of understanding. Dialogue is one of founding principles of our business and the cornerstone of who we are as healthcare leaders, business partners and best friends. During this episod...
#52 The Healthcare Leader as a Role Model for Self-Care: Caring for Yourself and Caring for the Team featuring Dr. Jeanne Roode
July 08, 2020 04:00 - 56 minutesWe begin our interview with our guest Dr. Jeanne Roode, talking about the influence Polarity Thinking™ has had on us as healthcare leaders and the polarities at play during the COVID-19 pandemic. As a healthcare leader amid COVID-19, Jeanne is recognizing the polarity of keeping people safe and rescuing the economy and how this is a polarity manifesting in front of us and on a world stage every day. She’s also experiencing the margin and mission polarity as healthcare organizations face si...
#51 Individual and Organizational Trauma: One Healthcare Leader’s Experience and the Risks Healthcare Leaders Face Today with COVID-19 featuring Dr. Diana Hendel
July 01, 2020 04:00 - 54 minutesToday, we talk with Dr. Diana Hendel. Diana is a pharmacist, healthcare executive, consultant, inspirational leader, and the author of Responsible: A Memoir. Diana describes her book as a “story that demanded to be told”. During our interview, Diana shares her incredible journey as a CEO through a traumatic event and crisis at a California hospital where three colleagues lost their lives. Her motivation for writing the book was to pay tribute to the colleagues who lost their lives an...
#50 Healthy Relationships: An Essential Component of Leadership Success and a Joyful Life but How Do You Develop Them?
June 24, 2020 04:00 - 38 minutes“Relationships are all there is”- Meg Wheatley Let’s face it, growing up many of us were not taught how to develop healthy relationships. We learned about relationships and how to be in a relationship by observing others. We are thrilled to be talking about relationships during this milestone episode. Relationships are the foundation of our business and the cornerstone of who we are as healthcare leaders, business partners and best friends. During this episode we are going to share the...
#49 The COVID-19 Pandemic in New York City: A Nurse Leader's Personal and Professional Experience and Perspective with Dr. Vicky Tiase
June 17, 2020 04:00 - 52 minutesAll eyes of the nation have been focused on New York during the COVID-19 pandemic. During this episode Dr. Vicky Tiase shares with us what it has been like to be a leader in one of the major NYC hospitals during the pandemic. Dr. Tiase shares her extreme gratitude for the support from nurses across the country who came to New York to help. We learn about the initial days of the pandemic and how overwhelming it felt, how hard it was to ramp up quickly and how the leadership teams worked...
#48 The Missing Logic in the Fight to Address Escalating Levels of Clinician Burnout and Support Well-being and Resilience
June 10, 2020 04:00 - 29 minutesThree landmark reports from the National Academy of Medicine (previously known as the Institute of Medicine) had been guiding the transformation of the healthcare system for twenty years. Now a fourth report, Taking Action Against Clinician Burnout: A Systems Approach to Professional Well-Being has been written to guide the healthcare system through the burnout crisis. The cost of burnout is significant and is experienced at the individual, organizational and societal levels according to the...
#47 The Unsolvable, Unavoidable, and Indestructible Tension Between Health AND Economy & Individual Freedom AND the Common Good
June 03, 2020 04:00 - 1 hourDuring this episode we interview our dear friend and colleague Dr. Barry Johnson, the father of Polarity Thinking™ about two crux polarities/tensions we are facing as a nation during the COVID-19 pandemic. The interview is based on two Op-Ed pieces that will be included in Barry’s new book, AND Making a difference by leveraging polarity, paradox, or dilemma- Volume One: Foundations which is to be released this month (June 2020). The two polarities/tensions we discuss during the interview are ...
#46 Balancing the Need to Get Things Done and Strengthening Your Relationships at Work and Home When Nothing is the Same
May 27, 2020 04:00 - 28 minutesHave you been more productive during the COVID-19 pandemic or less productive? Have your relationships improved during the COVID-19 pandemic or are your relationships more strained or non-existent? In Episode #46 of Healthcare’s MissingLogic Podcast we talk about the tension between productivity and relationships during the COVID-19 pandemic. The tension between productivity and relationships is one that all healthcare leaders must manage well if they want to be successful and thrive as a ...
#45 During These Unusually Challenging and Troubling Times, Which Are You: A Giver, Receiver or Both?
May 20, 2020 04:00 - 38 minutesThese are scary and intense times we are in and at the same time there are some wonderful things happening! In the United States we have been polarized by the differences in our thinking and beliefs and divided in many ways as citizens including isolating ourselves from each other. Right now, there are people putting those things aside and stepping up and supporting each other. #InThisTogether In Episode #45 of Healthcare’s MissingLogic Podcast we talk about the interdependent relationship be...
#44 What Do You Risk by Being Overly Flexible with Very Little Structure During the Pandemic?
May 13, 2020 04:00 - 30 minutesRight now, in the middle of the COVID-19 pandemic, it can feel like you’ve lost all control over your life. Things feel chaotic, uncertain, and many of us find ourselves facing challenges we never dreamed we’d face in this lifetime. Our routines have been interrupted drastically at home and at work! Where we had boundaries previously there doesn’t seem to be any and where there were no boundaries there are more! In this episode we talk about how to manage the tension between structure and...
#43 How Do You Manage the Increasing Tension Between Work and Home When Nothing is the Same and There is No Normal?
May 06, 2020 04:00 - 37 minutesThis is not the first time we have discussed this chronic tension or polarity. But work and home balance has a whole new meaning during this COVID19 pandemic. Society has experienced huge shifts in the workforce leaving the office/organization and working from home to “flatten the curve”. As healthcare leaders, some of you are working longer hours and shifting work/home placement with other leaders to assure continuity. The stressors at work and at home have changed dramatically and in unprec...
#42 When the Changes You Are Experiencing Are Constant and Profound, What Do You Have to Do to Find Some Stability?
April 29, 2020 04:00 - 28 minutesRight now, during the COVID-19 global pandemic, we are in the throes of constant change on the largest scale we have ever experienced as human beings on the planet. This is probably the most intense and profound change we will experience or witness in our lifetime. There isn’t much across the world that hasn’t changed! Of course, at the top of the list of changes is social interaction. But we have also experienced changes in travel, education, housing, shopping, healthcare and work en...
Looking Back and Into the Future
April 22, 2020 04:00 - 16 minutes - 11 MBWe have thoroughly enjoyed hosting Healthcare’s MissingLogic podcast and we want to thank all our listeners for tuning in! When we started the podcast, we wanted to reach as many healthcare leaders as possible and help them see that Polarity Thinking™ can be applied in almost all situations. So, it warms are heart when a listener leaves us an iTunes review like this one from RD4IPE: “What a fun and refreshing looks at the healthcare system from the inside out! These ladies bring a critical...
#41 Looking Back and Into the Future
April 22, 2020 04:00 - 16 minutesWe have thoroughly enjoyed hosting Healthcare’s MissingLogic podcast and we want to thank all our listeners for tuning in! When we started the podcast, we wanted to reach as many healthcare leaders as possible and help them see that Polarity Thinking™ can be applied in almost all situations. So, it warms are heart when a listener leaves us an iTunes review like this one from RD4IPE: “What a fun and refreshing looks at the healthcare system from the inside out! These ladies bring a critical pe...
#40 Burnout Through the Eyes of an Occupational Therapist Featuring Erika del Pozo
April 15, 2020 04:00 - 51 minutesWhile the burnout crisis is nationwide and impacts all health professions, most of the evidence reported in the literature is focused on physicians and nurses. There is very little known or understood about the experience of other health professionals. We are so happy to have Erika del Pozo on the podcast today. Erika is an Occupational Therapist and the Founder and CEO of Joy Energy Time, a media and events company, that offers healthcare professionals content and resources around burnout...
#39 How to Reduce Stress, Empower Your Team, and Cultivate a Healthy Work Environment in Times of Crisis
April 08, 2020 04:00 - 35 minutesAs leaders during this global healthcare crisis, you are experiencing challenges you never dreamed you would face as a leader. Right now, when expectations are high, outcomes are critical, and you are being asked to take on tasks and projects you know nothing about, is the time to draw on and lead with your strengths. Leading with your strengths and taping into the strengths of others can reduce stress and enhance feelings of empowerment. Not everyone has the same strengths and that’s ...
#38 How an Intentional and Heart Felt Thank You Changed the Lives of More than a Million Nurses
April 01, 2020 04:00 - 59 minutesThe World Health Organization has declared 2020 the International Year of the Nurse and Midwife. We are thrilled to have Bonnie Barnes and Cynthia Sweeney from the DAISY Foundation on the podcast today. The DAISY Foundation was established following a family tragedy to say thank you for the compassionate, sensitive, kind care nurses provide. The DAISY Foundation provides a vehicle to recognize and honor nurses for extraordinary care. The DAISY Award is a form of meaningful recognition of nu...
#37 How to Elevate Your Thinking During Challenging Times
March 25, 2020 04:00 - 31 minutesWe are programmed at an early age to solve problems. We are taught to examine the alternatives and find the “right” answer/solution, to use our “or thinking” to choose either answer/solution A or answer/solution B. In fact, we are rewarded throughout childhood, adulthood and throughout our professional development and careers for strong problem-solving skills. But it many instances, as noted by Albert Einstein, “You can’t solve a problem with the same level of thinking that created it". I...
#36 Burnout Through the Eyes of a Dietitian Nutritionist Featuring Dr. Katie Eliot
March 18, 2020 04:00 - 36 minutesWe are so happy to have our friend and colleague Dr. Katie Eliot on the podcast today. Dr. Eliot is a dietitian nutritionist. While the burnout crisis is nationwide and impacts all health professions most of the evidence reported in the literature is focused on physicians and nurses. In this episode with Katie we discuss clinician burnout from the dietitian nutritionist perspective. Katie sheds some light on some of the unique causes of stress and burnout for dietitian nutritionists and f...
#35 What's the secret to becoming a thriving and resilient healthcare leader?
March 11, 2020 04:00 - 25 minutesIt’s an important time to have the conversation in the healthcare environment about the reality of the healthcare leader given the national call to address clinician burnout. Leaders are you struggling to manage your workload, prioritize all the competing demands and find time for your family? Do you feel responsible for helping the staff but at the same time wonder how much more you can take? In this episode we talk about healthcare leaders taking care of themselves in order to support and ...
#34 Managing the Tension Between Work and Home: Why You Risk Failure Attempting a 50/50 Balance or Work-Life Integration
March 04, 2020 05:00 - 29 minutesIs there anyone who is not trying to manage the tension between WORK and HOME? Do you feel the tension between focusing on your work and paying attention to what’s happening at home? We spend most of our waking time at work rather than home! This tension between the two is NOT going away! We highly value both aspects of our lives, that’s why the tension can seem so daunting or challenging In today’s podcast we discuss the Work and Home Polarity. This is a key polarity especially give...
#33 Building Resilient Healthcare Organizations from the Inside Out: The Contribution of the Individual and Organization with Heather Graham, LCSW
February 26, 2020 05:00 - 48 minutesWe are so happy to have our friend and colleague Heather Graham on the podcast today. Heather is a licensed clinical social worker and certified employee assistance professional. In our conversation with Heather we explore the system and individual polarity in the context of clinician burnout, well-being and resilience. There are numerous stressors impacting clinician burnout and well-being these days. Recently there has been increases across the board in interpersonal and generalized st...
#32 Making a Difference & Enjoying Life as a Healthcare Leader: What do you believe and what kind of choices are you making?
February 19, 2020 03:00 - 37 minutes“Tell me what you plan to do with your one wild and precious life?” – Mary Oliver If you are listening to our podcast, it’s more than likely that at some point in your career path you chose to serve in the healthcare field, and you may have also made the choice to be a leader. If you did so, again it is more than likely that you made that choice because you wanted to contribute to something bigger than yourself. As a leader you may have felt, or you currently feel, the tension between mak...
#31 Do you know what's in the landmark report on Clinician Burnout from the National Academy of Medicine? A behind the scenes interview with Charlee Alexander
February 12, 2020 02:00 - 48 minutesWe are so excited to have Charlee Alexander from the National Academy of Medicine (NAM) with us on the podcast today. Charlee gave us a behind the scenes take on the NAM Action Collaborative and the work that began in 2017 to not only address clinician burnout but to shine a light on the issue, improve our understanding of the challenges, and accelerate evidence-based solutions. The development of the Action Collaborative enabled multiple stakeholders to come together around a common purpose ...
#30 Breaking Free from Yesterday's Logic: The Essentials for Leadership Development, Innovation, and Future-Focused Thinking with Dr. Daniel J. Pesut
February 05, 2020 03:00 - 46 minutes“The greatest danger in times of turbulence is not the turbulence, it’s to act with yesterday’s logic”. Peter Drucker What logic are you using as a leader to address today’s challenges or to prepare for tomorrow? We are so excited to have Dr. Daniel Pesut with us on the podcast today to share his knowledge and expertise regarding healthcare and nursing leadership and the different models and ways of thinking that are essential for today’s and tomorrow’s leaders. Dr. Pesut encourages futur...
The Tension Between Technology and Practice: Where We Started, Where We are Now, and What's at Risk without Both/And Choices
January 29, 2020 03:00 - 56 minutes - 39.2 MBWe are so excited to have Dr. Cathy Ivory on the podcast with us today. She brings her expertise and knowledge in nursing practice, health informatics and research to the conversation around the technology and practice polarity in healthcare. We’re talking today about the strong tension between the domains of technology and practice and how often one is disregarded or more highly regarded than the other. “It is important to think about both [practice and...
#29 The Tension Between Technology and Practice: Where We Started, Where We are Now, and What's at Risk without Both/And Choices
January 29, 2020 03:00 - 57 minutesWe are so excited to have Dr. Cathy Ivory on the podcast with us today. She brings her expertise and knowledge in nursing practice, health informatics and research to the conversation around the technology and practice polarity in healthcare. We’re talking today about the strong tension between the domains of technology and practice and how often one is disregarded or more highly regarded than the other. “It is important to think about both [practice and te...
#28 How Leaders Can Leverage a Polarity Mindset to Develop Strong Teams and Cultivate Psychological Safety featuring Diane Hanson
January 21, 2020 16:00 - 1 hourToday we are talking about Polarity Thinking™ as an essential leadership skill. Let’s face it. Leadership is not easy! All leaders can use tools and skills to enhance their effectiveness, change the conversations they’re having and transform their leadership style. We are blessed to have Diane Hanson with us today. Diane has leveraged polarities in her personal and professional life for over 20 years and has a lot of wisdom to share with us. “Once you understand and believe in the logic a...
#27 Who Is Practice Ready? Challenging the Status Quo in Higher Education and Examining the Education and Practice Gap featuring Dr. Susan Hanrahan
January 15, 2020 03:00 - 43 minutesWe are so excited to have Dr. Susan Hanrahan on the podcast with us today. We’re talking today about preparing the future workforce for the 21st Century. As Dr. Hanrahan pointed out, we are already in the 21st Century, so we are already behind! That’s why these kinds of conversations are so important. Dr. Susan Hanrahan shares some new ideas about higher education and what’s missing and what’s needed to prepare the future workforce. She challenges the status quo and shares some fresh...
Who Is Practice Ready? Challenging the Status Quo in Higher Education and Examining the Education and Practice Gap featuring Dr. Susan Hanrahan
January 15, 2020 03:00 - 42 minutes - 29.2 MBWe are so excited to have Dr. Susan Hanrahan on the podcast with us today. We’re talking today about preparing the future workforce for the 21st Century. As Dr. Hanrahan pointed out, we are already in the 21st Century, so we are already behind! That’s why these kinds of conversations are so important. Dr. Susan Hanrahan shares some new ideas about higher education and what’s missing and what’s needed to prepare the future workforce. She challenges the status quo and shares so...
#26 Perceptions of Leader Empathy and the Relationship to Patient and Clinician Satisfaction with Dr. Wilma Powell Stuart and Dr. Bridget Moore
January 08, 2020 03:00 - 45 minutesToday we are talking about the role of empathy and leadership in patient satisfaction and clinician satisfaction. As clinicians we are empathetic with the patients and the families we serve. Who empathizes with clinicians? There isn’t much known about how clinicians receive or perceive empathy from others. We are excited to have our guests Dr. Wilma Powell Stuart and Dr. Bridget Moore share their passion for empathy in the workplace as well as how they have combined empathy and Polarity Think...
#25 A Personal and Professional Story about Clinician Burnout and Resilience featuring Dr. Miguel Paniagua
January 01, 2020 05:00 - 41 minutesHAPPY NEW YEAR!!! We are so excited to kick off the New Year with Dr. Miguel Paniagua sharing his personal and professional story about Burnout and Clinician Well-Being & Resilience Clinician burnout is a unique and personal journey for anyone who experiences it. Lives are at stake! Not just clinician’s lives but patient's lives. We now know that poor provider wellness leads to medical errors. We are fortunate to have Dr. Paniagua to share his personal experience, hitting rock bottom an...
# 24 Directive and Participative Decision-Making: Using a polarity lens to discuss what’s in it for you and your team and what’s at risk
December 25, 2019 00:00 - 32 minutesHow involved are you in the decisions that impact your work environment? If you are a leader, are you engaging the clinicians in decision-making? Decisions are made every day in healthcare by clinicians and by leaders. Some of those decisions can have a major impact on the culture and clinical outcomes. Today we are discussing the Directive and Participative Decision-Making polarity in the context of healthcare leadership. All decisions should be made to serve the mission with an intention ...
#23 Patient and Clinician Safety in Hospitals Today: A Chief Nursing Officer’s experience and perspective featuring Liz Murphy
December 18, 2019 01:00 - 46 minutesWhen it comes to patient and clinician safety, what’s keeping you up at night? Are the clinician’s in your organization at risk? Is their safety being threatened? Patient safety has been on the minds of healthcare leaders across the United States ever since the Institute of Medicine published the landmark report, To Err is Human: Building a Safer Health System.More recently there is increasing concern about clinician safety. Clinician harm is escalating. Are we doing enough to keep clini...
#22 How to Leverage the Individual and Team Tension that Exists in Today’s Healthcare Environments featuring Tony Suchman, MD.
December 11, 2019 05:00 - 56 minutesNo one health professional can be responsible for the delivery of quality safe care, but many have not been prepared to work in teams. This is one of the greatest challenges faced in healthcare today. There is a lot to learn about leveraging this tension between individual and team in today’s healthcare environments. Experiences vary greatly across the country from one healthcare organization or practice to another. What are you experiencing? In this episode, we interview Dr. Tony Suchma...