Today on the podcast, we have Lindsay Bjorklund here to talk to you about something a little different than what we normally do. A few months back, one of our members sent a book to Mike and Tracey called “Fans First”, by Jesse Cole. Mike was so intrigued by the concept that he invited our whole team to read it. As the client happiness manager, Lindsay was particularly taken with the concept and shares what is so memorable about it in the podcast today. Listen in to see why a baseball team that has nothing to do with cleaning can help you create the culture you’re looking for. 

0:45 Crunch Time 6:40 The Fans First Way (The Five E’s)

Love the idea, but find it overwhelming? Want to learn the next steps like, what to actually say on the call? Jump on a call with one of our coaches and learn strategies on how to grow your cleaning company and start loving your job every day! Book here