In this episode, Mike advises cleaning company owners on hiring employees vs subcontractors, renting office space, and worker's compensation insurance. He recommends basing the decision to hire employees or subcontractors on state or province legal guidelines, with indicators being training and supply control for employees and hiring corporations for subcontractors. Mike also suggests considering the cost and benefits of renting office space, and starting with a shared workspace until the business grows. He stresses the importance of worker's compensation insurance, encouraging businesses to pay for it as it protects both the business and the worker.

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