Lindsay talks about how she has received feedback from clients who have had trouble communicating with their virtual assistants and offers some tips and tricks to help with this. She discusses the importance of making communication as easy as possible between the employer and the virtual assistant, and recommends using tools like Slack, Discord, or Skype to facilitate this. She also suggests creating a standard operating procedure (SOP) to ensure consistency in tasks and to make it easier for the VA to understand their role. Lindsay then shares some other tips, such as setting expectations upfront, providing regular feedback and training, and incentivizing the VA to do their best. Towards the end of the episode, Lindsay shares some insights from her virtual assistant, Apple, on what she likes to see from her employer. The episode concludes with encouragement to employers to be patient and understanding when working with a VA, as it takes time to build a strong working relationship.

Love the idea, but find it overwhelming? Want to learn the next steps like, what to actually say on the call? Jump on a call with one of our coaches and learn strategies on how to grow your cleaning company and start loving your job every day! Book here