Friends with Business Benefits
177 episodes - English - Latest episode: 3 days ago - ★★★★★ - 1 ratingFriends with Business Benefits hosted by Charlie Swift and Franky Shanahan is a podcast for creatives who crave connection, understanding and support.
Hello, we are Charlie and Franky, two self-employed business owners living in Bristol in the southwest of England.
Franky runs a copywriting business called Love Audrey, helping brands and creative businesses find their voice and tell their story online. As a business mentor to creative mamas, Charlie supports women to build their businesses alongside raising a family.
For the last 5 years, we’ve been meeting for regular co-mentoring sessions. Working for yourself can be lonely at times, but through our monthly meet-ups, we’ve found the support and accountability we were craving in our working lives.
Through our podcast, we hope to continue these conversations, share what we’re learning and also learn from you, our listeners.
Business Mentoring for Creative Mamas: https://charlieswift.com
Copywriting for Creatives: https://www.love-audrey.com
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Episodes
Ep. 103. Overcoming Creative Blocks on Instagram
April 25, 2024 04:00 - 31 minutes - 28.8 MBAre you feeling overwhelmed by Instagram? Are you overthinking your content and struggling to show up? Franky was. Having spent the last couple of years hiding on Instagram Stories and rarely posting to the grid, she finally realised something had to change. Luckily, her co-mentor happens to be an Insta-expert who gives excellent creative pep talks! Listen as we discuss how Franky’s been feeling about Instagram, why she wanted to change her relationship with the app in 2024, and the advice...
Q1 Reflection, Q2 Intentions (2024)
April 11, 2024 09:19 - 35 minutes - 28.8 MBIn this chatty episode, we’re looking back on the first three months of the year and ahead to Quarter 2. Find out what felt good, what didn’t and what we’ve learned in the process. We discuss how Franky has been showing up on Instagram and her brush with having a Reel go viral, and also talk through Charlie's relationship with consistency in content creation in this season. We also chat about our words of the year and how they’ve been showing up for us so far, plus we dig into our plans ...
102. How to Sneak More Creativity Into Your Daily Life
March 21, 2024 09:38 - 13 minutes - 11.4 MBIn this mini episode, we’re sharing ideas and inspiration to help you sneak more creativity into your daily life, especially if you’re short on time and/or caring for small children. From finding the magic in the mundane to portable crafts you can do in front of the TV, there’s a mix of practical advice and gentle encouragement, all based on personal experience and our belief that creativity can be a powerful form of self-care. Work With Us charlieswift.com love-audrey.co...
101. How We Are Showing Up on Substack This Year
March 07, 2024 05:00 - 29 minutes - 23.4 MBThis week we're revisiting the topic of Substack. We disscuss whether or not the platform is a part of our content plans in this season, and what we're feeling called to consume and create there. Charlie shares how she is showing up on Substack this year and Franky touches on creating for the platform as a copywriter. We also breakdown the differnt ways you may engage with Substack content as a reader and talk about the various features and models the platform has to offer. Charli...
100. Our 100th Episode Content Q&A LIVE on Instagram
February 22, 2024 09:22 - 40 minutes - 32 MBWe celebrated 100 episodes of Friends With Business Benefits and five whole years of podcasting by going live on Instagram to record this episode. Having hit such a big content creation milestone, we made that the focus, answering listener questions about creating and sharing content for your business. We cover podcasting, productivity, brainstorming ideas and more! Whether you’re an OG listener or a newbie, thanks for supporting our podcast! Links and Further Reading Watch the l...
99. 24 for 2024
February 08, 2024 05:00 - 19 minutes - 16.4 MBInspired by Gretchen Rubin, we’ve both adopted the habit of compiling a list of aims at the start of a new year. There’s no right or wrong way to do it, but for us it’s never a business-focussed list. Instead, we both include fun, playful things we want to prioritise. We’ve found it’s a great way to identify what we want the year to hold. In this episode, we’re sharing our ‘24 for 2024’ lists in the hope that it will make you want to compile your own. Links and Further Reading ...
98. Our Planner Plans for 2024
January 25, 2024 09:19 - 29 minutes - 25.2 MBIt’s time for our annual ‘planner meeting’ where we review the previous year's planners and journals and discuss what we’ll be using for the year ahead. As well as sharing the notebooks and diaries we’ve invested in this year, we explain how we’ll be using them to stay organised at work and at home. It’s a must-listen for stationery fans and those who prefer pen and paper-based productivity tools! Links and Further Reading Lunar Moon Diary The 6-Minute Success Journal LSW M...
97. 2023 Reflections, 2024 Intentions
January 11, 2024 05:00 - 46 minutes - 38.5 MBWe’re kicking off the new year with our annual cosy conversation about reflections and intentions. Find out what went well for us last year and what we learned from the things that didn’t. We also chat about our words of the year, share a few goals for 2024, and make some solid(ish) plans for Q1. Work With Us charlieswift.com love-audrey.com Find Us On Instagram @loveaudrey83 @_charlieswift Franky’s Mailing List Charlie’s Mailing List
96. Our 2023 Favourites
December 21, 2023 05:00 - 46 minutes - 37.7 MBJoin us as we run through some of our non-business related 2023 favs. We chat about our favourite films, TV shows, music and books, as well as discussing the purchases we've made, habits we've followed, experiences we've enjoyed and places we've been. An episode full of recommendations for you! Thank you for listening throughout 2023 and a very merry christmas from us both!
95. Things That Make Our Business Worlds Better
December 14, 2023 05:00 - 11 minutes - 11.9 MBIn this mini episode we’re jumping on a TikTok trend and sharing a list of things that make our business worlds better. From daily habits and wellbeing rituals to clever software and our favourite tech, there’s plenty of inspiration for everyone. Links and Further Reading: Franky's favs... 'What is Comentoring' podcast episode Boatman VA services Circle planner Charlie's favs... Trello 101 Get 50% off Flodesk (aff link) Lunar diary by Nikki Strange
94. Putting Your Prices Up
November 23, 2023 20:26 - 37 minutes - 36.8 MBIn this episode, we’re talking about putting your prices up. It’s a topic we originally planned to discuss this time last year, but when we came to record, neither of us felt up to discussing money on mic. Not only is it a tricky subject to broach - increasing your prices can be a tricky thing to act on in your business. 12 months later, we’re finally ready to explore this subject with you. Franky shares what she’s learned from increasing her prices at the start of the year and Charlie ta...
93. What Gives Us The Business Scaries?
November 02, 2023 04:00 - 36 minutes - 29.3 MBInspired by Halloween earlier this week, we’re sharing things that give us the business scaries! For Charlie, it’s overcommitting, public speaking and talking to camera, while Franky struggles to share her professional expertise on Instagram and record voiceovers for reels. As well as discussing where these fears come from, we explore ways in which we might be able to overcome them. Work With Us charlieswift.com love-audrey.com Find Us On Instagram @loveaudrey83 ...
92. Overcoming Instagram Stumbling Blocks
October 19, 2023 04:00 - 51 minutes - 43.5 MBIn this episode, we’re going over some Instagram basics and sharing tips to help you overcome common stumbling blocks and avoid overwhelm. As well as things like writing the perfect bio and using your pinned posts effectively, we cover stats and data, content ideas, trends and more. We also discuss mindset in relation to the app and run through a few ways to prevent it from sucking the joy out of running your business. Links and Further Reading/Listening Embracing and Creating ...
91. Q3 Reflections, Q4 Intentions
October 05, 2023 04:00 - 35 minutes - 28.1 MB91. Q3 Reflections, Q4 Intentions In this episode, we’re reflecting on Quarter 3 and looking ahead to Quarter 4. Find out what felt good, what didn’t and what we’ve learned in the process. We also talk about our words of the year and how they’ve been showing up for us since we last spoke. As well as sharing a few sources of creative inspiration, we dig into our plans for the final three months of the year and discuss what we’re both hoping to achieve before the end of 2023. Li...
90. Trying New Things in Your Business
September 07, 2023 04:00 - 26 minutes - 21.8 MBThe online world is fast paced. There’s always something new to discover. New software, new social media platforms, new types of content. When it comes to trying new things in your business, do you tend to feel overwhelmed or excited? Today’s episode was recorded back in July when we were both in the early stages of trying some new things. Charlie was experimenting with the recently launched social media platform, Threads, and Franky was posting to a brand new crafty account on Instagr...
89. How We Use Instagram Stories for Business
August 16, 2023 04:00 - 32 minutes - 26.7 MBInspired by a recent video from Adam Mosseri, head of Instagram, today’s episode is dedicated to one of the app’s older features - Instagram Stories. It may not be as shiny and new as Reels or Threads, but it’s still a valuable marketing tool, not to mention Franky’s favourite place to hang out online! We chat about how we use Instagram Stories, the pros and cons of the platform, and the types of content we share. We also discuss the role of DMs and share some tips for showing up and telli...
88. How we savour (and survive) the summer
July 27, 2023 05:53 - 38 minutes - 41.4 MBAs we head into what should be the warmest, sunniest part of the year, we’re sharing how we embrace and survive the summer season. Whether you love this time of year or not, there’s something in this episode for everyone. As well as discussing how we’re planning to juggle work and childcare during the six-week summer break, we’re sharing some of our favourite seasonal rituals and lots of advice to help you get the most out of this time of year. Links and Further Reading The C...
87. Q2 Reflection, Q3 Intentions
July 13, 2023 04:00 - 36 minutes - 22 MBIn this chatty episode, we’re reflecting on Quarter 2 and looking ahead to Quarter 3. Find out what felt good, what didn’t and what we’ve learned in the process. We also talk about our words of the year and how they’ve been showing up for us since we last spoke. As well as sharing a few sources of creative inspiration, we dig into our plans for the next three months of the year and discuss what we’re both hoping to achieve before the end of the summer. Links and Further Reading Ma...
Ep. 86 How to Set Deadlines and Stick to Them
June 30, 2023 04:00 - 18 minutes - 15.5 MBWhen you’re working towards a specific business goal or dream, how do you get on with self-imposed deadlines? Do you find them easy to stick to or do you avoid setting them in the first place? In this episode, we’re responding to a listener's question, digging into the subject of deadlines and sharing everything we know about getting things done. As well as discussing different types of deadlines and different strategies for meeting them, we touch on what it might mean if you keep dodging ...
86. How to Set Deadlines and Stick to Them
June 30, 2023 04:00 - 18 minutes - 17.6 MBWhen you’re working towards a specific business goal or dream, how do you get on with self-imposed deadlines? Do you find them easy to stick to or do you avoid setting them in the first place? In this episode, we’re responding to a listener's question, digging into the subject of deadlines and sharing everything we know about getting things done. As well as discussing different types of deadlines and different strategies for meeting them, we touch on what it might mean if you keep dodging ...
85. The Art of Requesting, Receiving and Giving Feedback
June 15, 2023 04:00 - 26 minutes - 24.5 MBIn this episode, we’re approaching the topic of feedback from a few different angles. For Franky, asking clients for feedback is baked into her working process. As a copywriter, she produces drafts for clients to review. The quality of the feedback she receives can have a huge impact on the final product. Over the years, she’s worked hard to ensure this happens in a thorough and efficient way. She’s also learned a lot about moving through the discomfort that can come from inviting critici...
Ep. 85 The Art of Requesting, Receiving and Giving Feedback
June 15, 2023 04:00 - 26 minutes - 22.4 MBIn this episode, we’re approaching the topic of feedback from a few different angles. For Franky, asking clients for feedback is baked into her working process. As a copywriter, she produces drafts for clients to review. The quality of the feedback she receives can have a huge impact on the final product. Over the years, she’s worked hard to ensure this happens in a thorough and efficient way. She’s also learned a lot about moving through the discomfort that can come from inviting critici...
Ep. 84 What Happened When Charlie Went Viral?
May 25, 2023 06:15 - 21 minutes - 19.1 MBAfter a year of regularly creating and sharing reels on Instagram, Charlie recently had a video go viral. In this episode, we’re chatting about her experience and what it feels like to suddenly have so many eyes on your content. As well as digging into the reasons why this particular reel seems to have done so well, Charlie explains what she’s learned and how she’ll be approaching future content creation as a result. Links and Further Reading Embracing and Creating Video Content F...
84. What Happened When Charlie Went Viral?
May 25, 2023 06:15 - 21 minutes - 21.2 MBAfter a year of regularly creating and sharing reels on Instagram, Charlie recently had a video go viral. In this episode, we’re chatting about her experience and what it feels like to suddenly have so many eyes on your content. As well as digging into the reasons why this particular reel seems to have done so well, Charlie explains what she’s learned and how she’ll be approaching future content creation as a result. Links and Further Reading Embracing and Creating Video Content F...
83. What Makes a Good Email Lead Magnet?
May 12, 2023 04:00 - 26 minutes - 23.6 MBIn this episode, we're discussing what makes a good email lead magnet. We share our differing stances on having lead magnets in our businesses, chat through the pros and cons of differnt types of lead magnets and how to choose one that aligns with your strategy. We also share what to do once you have your lead magnet in place, how to buil an email nuture sequence and how to make the most of your content.
82. How to Name Products & Services
April 27, 2023 04:00 - 41 minutes - 40.5 MBThis week, inspired by Charlie’s recent experience launching three new services, we’re talking about naming things within your business. We know this can be a huge obstacle when you’re creating new products and packages. After all, if you want to sell something, you’ve got to know what it’s called! Franky offers a copywriter’s perspective, sharing tips and advice to make the process a little easier. As well as describing different ways to approach naming things, she explains the importanc...
Ep. 82 How to Name Products & Services
April 27, 2023 04:00 - 41 minutes - 38.4 MBThis week, inspired by Charlie’s recent experience launching three new services, we’re talking about naming things within your business. We know this can be a huge obstacle when you’re creating new products and packages. After all, if you want to sell something, you’ve got to know what it’s called! Franky offers a copywriter’s perspective, sharing tips and advice to make the process a little easier. As well as describing different ways to approach naming things, she explains the importanc...
Ep. 81 Q1 Reflection, Q2 Intentions
April 06, 2023 04:00 - 29 minutes - 26.1 MBIt’s that time again! We’re reflecting on Quarter 1 and sharing what felt good, what didn’t and what we’ve learned in the process. We also talk about our words of the year and how they’ve been showing up for us since our last check-in. As well as sharing a few sources of creative inspiration, we dig into our plans for the next three months and discuss what we’re hoping to achieve before the end of Quarter 2. Links and Further Reading The Best 90 Days Ever (affiliate link) Fran...
81. Q1 Reflection, Q2 Intentions
April 06, 2023 04:00 - 29 minutes - 26.1 MBIt’s that time again! We’re reflecting on Quarter 1 and sharing what felt good, what didn’t and what we’ve learned in the process. We also talk about our words of the year and how they’ve been showing up for us since our last check-in. As well as sharing a few sources of creative inspiration, we dig into our plans for the next three months and discuss what we’re hoping to achieve before the end of Quarter 2. Links and Further Reading The Best 90 Days Ever (affiliate link) Fran...
Ep.80 Our Current Working Routines
March 23, 2023 04:00 - 23 minutes - 19.7 MBThis week we’re responding to a listener request and diving into the popular topic of routines. We’re sharing how we approach the working week and juggle running a business alongside other responsibilities like looking after our children and managing a chronic health condition. As well as describing our morning and evening routines, we’re chatting about what our working weeks look like, how our rhythms and routines have changed over the years and why we strive to keep things nice and fl...
80. Our Current Working Routines
March 23, 2023 04:00 - 23 minutes - 21.8 MBThis week we’re responding to a listener request and diving into the popular topic of routines. We’re sharing how we approach the working week and juggle running a business alongside other responsibilities like looking after our children and managing a chronic health condition. As well as describing our morning and evening routines, we’re chatting about what our working weeks look like, how our rhythms and routines have changed over the years and why we strive to keep things nice and fl...
Ep.79 How to Cope with Stress and Overwhelm
March 09, 2023 05:00 - 22 minutes - 18.8 MBSeasons of stress and overwhelm are nothing new, especially if you run your own business, but has our ability to cope been impacted by the pandemic and other world events over the last few years? It certainly looks that way from where we’re standing. In this episode, we’re chatting about our current capacity for stress and how we think our resilience has been affected by everything we’ve lived through since March 2020. We’re also sharing our go-to methods for coping with overwhelm, incl...
79. How to Cope with Stress and Overwhelm
March 09, 2023 05:00 - 22 minutes - 20.9 MBSeasons of stress and overwhelm are nothing new, especially if you run your own business, but has our ability to cope been impacted by the pandemic and other world events over the last few years? It certainly looks that way from where we’re standing. In this episode, we’re chatting about our current capacity for stress and how we think our resilience has been affected by everything we’ve lived through since March 2020. We’re also sharing our go-to methods for coping with overwhelm, incl...
Ep.78 What to Do if Selling Gives You the Ick
February 23, 2023 05:00 - 27 minutes - 24.3 MBDoes promoting your products and services make you feel a bit… uncomfortable? Do you struggle to show up and sell your stuff? Well, you’re not alone. As well as experiencing this ourselves, it’s something we hear all the time from clients. In this episode, we’re chatting about why selling can be hard and sharing our advice to make the whole process easier. We cover a lot of ground, including what is and isn’t ‘hard selling’, the mindset shift you might need to make more sales and our new ...
78. What to Do if Selling Gives You the Ick
February 23, 2023 04:00 - 27 minutes - 24.3 MBDoes promoting your products and services make you feel a bit… uncomfortable? Do you struggle to show up and sell your stuff? Well, you’re not alone. As well as experiencing this ourselves, it’s something we hear all the time from clients. In this episode, we’re chatting about why selling can be hard and sharing our advice to make the whole process easier. We cover a lot of ground, including what is and isn’t ‘hard selling’, the mindset shift you might need to make more sales and our new ...
77. Eating Well When You Work From Home
February 02, 2023 05:00 - 23 minutes - 21.4 MBAlthough working from home can provide the perfect opportunity to eat well, it’s easy to slip into bad habits. Eating at your desk, skipping lunch completely and surviving on caffeine and biscuits. Before we were business besties, we bonded over our love of food. In this episode, we’re talking about the things we cook and eat while working from home. As well as being a love letter to lunch breaks, it’s the encouragement you need to start building some nourishing habits into your work day...
Ep.77 Eating Well When You Work From Home
February 02, 2023 05:00 - 23 minutes - 21.4 MBAlthough working from home can provide the perfect opportunity to eat well, it’s easy to slip into bad habits. Eating at your desk, skipping lunch completely and surviving on caffeine and biscuits. Before we were business besties, we bonded over our love of food. In this episode, we’re talking about the things we cook and eat while working from home. As well as being a love letter to lunch breaks, it’s the encouragement you need to start building some nourishing habits into your work day...
76. Techo Kagai - Our Planner Plans for 2023
January 19, 2023 05:00 - 21 minutes - 20.2 MBHave you heard the Japanese phrase ‘techo kagai’? Roughly translated, it means ‘planner meeting’ - taking the time to review your previous year's planner and journals and decide what you’ll use for the year ahead. In this episode, we’re holding our own techo kagai and sharing our planner plans for 2023. From bullet journaling fails to the notebooks and diaries we’re investing in this year, it’s a must-listen for stationery fans and those who prefer pen and paper-based productivity tools. ...
Ep. 76 Techo Kagai - Our Planner Plans for 2023
January 19, 2023 05:00 - 21 minutes - 20.2 MBHave you heard the Japanese phrase ‘techo kagai’? Roughly translated, it means ‘planner meeting’ - taking the time to review your previous year's planner and journals and decide what you’ll use for the year ahead. In this episode, we’re holding our own techo kagai and sharing our planner plans for 2023. From bullet journaling fails to the notebooks and diaries we’re investing in this year, it’s a must-listen for stationery fans and those who prefer pen and paper-based productivity tools. ...
75. 2022 Reflections, 2023 Intentions
January 05, 2023 05:00 - 48 minutes - 38.8 MBWe’re kicking off the new year with our usual cosy conversation about reflections and intentions. Discover what went well for us last year and what we learned from the things that didn’t as we get a little honest and vunerable about finding 2022 a tough year. We also chat about our words of the year, share our goals for 2023, and make some solid(ish) plans for Q1. Work With Us charlieswift.com love-audrey.com Find Us On Instagram @loveaudrey83 @_charlieswift Fran...
74. Our 2022 Favourites
December 22, 2022 05:00 - 38 minutes - 37.2 MBIn this episode, we’re sharing a list of things we’ve loved this year. From books and films to our best business investment, small habit and more, you’ll find lots to inspire and excite you as 2022 draws to a close. Books... Sorrow & Bliss The Love Songs of W.E.B. Du Bois Outlawed TV Shows... Dopesick The Dropout The Bear The Sandman Movies... Everything Everywhere All At Once Westside Story The Father Albums... First Aid Kit - Palomino Wet Leg ...
73. Mini Episode - For the Love of Lists!
December 08, 2022 05:00 - 20 minutes - 17.9 MBWe LOVE a list, so why not dedicate a whole episode to the simple, yet powerful practice of list writing? In this chatty episode, we explain why we find lists so helpful and how we use them, covering those we rely on for work and the ones we use more generally in our personal lives. As well as obvious things like monthly/weekly/daily to-do lists and meal plans, we share some creative ideas like Franky’s ‘greatest hits’ list and the simple, seasonal bucket lists Charlie shares on Instagram...
72. Are You Going to Start a Substack?
November 24, 2022 05:00 - 36 minutes - 30.6 MBIf you want to create and share long-from content, Substack seems like the place to be right now. Is it just ‘shiny new thing syndrome’ or should we all be jumping on board? In this episode, we’re discussing the newsletter platform in detail, explaining how it works and sharing whether we think it has a role to play in our marketing efforts. We dig into the pros and cons, chat about paid content and subscription models and share whether we see ourselves using Substack in the future. Charl...
71. Mini Episode - The Cosy Episode
November 10, 2022 05:00 - 18 minutes - 15.8 MBAs we head into the darker, colder months of the year, we’re sharing how we embrace and survive the autumn/winter season. Whether you love this time of year or not, there’s something in this mini-episode for everyone. Charlie describes some of her favourite seasonal rituals and Franky raves about her beloved thermal leggings. From making our homes feel cosy to working from home when it’s cold, we share tips and advice to help you get the most out of this time of year. Links a...
70. To Niche or Not to Niche?
October 27, 2022 06:15 - 29 minutes - 25.4 MBDoes your business have a niche? If not, should it? And how do you figure out what it is if so? These are the big questions we’re addressing in this week’s episode. As well as explaining what a niche is and why defining yours could benefit your business, we discuss our own experiences of niching, and in Franky’s case, letting that niche evolve into something new. We also chat about the different types of niches and share some simple tips to help you identify your own. Links and Furth...
69. Mini Episode - What to do when you feel like quitting
October 13, 2022 04:00 - 13 minutes - 12.2 MBGiven the cost of living crisis, perhaps many of us have been thinking about how sustainable it is to run a creative business. In this mini episode, we’re going through some things to consider in those moments you feel like jacking it all in. We chat about the importance of checking in with yourself and getting clear on what stumbling blocks you are facing and figuring out if issues are related to life or business (or both). We discuss pivoting your business to adapt, adopting a hybrid bus...
68. Q2 + Q3 Reflection, Q4 Intentions
September 29, 2022 04:00 - 47 minutes - 39.7 MBWe’re back from our summer break! In this chatty episode, we’re reflecting on Quarters 2 and 3 and looking ahead to Quarter 4. Find out what felt good, what didn’t and what we’ve learned in the process. We also talk about our words of the year and how they’ve been showing up for us since we last spoke. As well as sharing a few sources of creative inspiration, we dig into our plans for the final three months of the year and discuss what we’re both hoping to achieve before the end of 2022. ...
67. Embracing and creating video content
July 14, 2022 04:00 - 40 minutes - 33.9 MBAs we’ve touched on previously, there’s a lot of negativity out there about video right now, specifically in relation to Instagram and TikTok. But however we might personally feel about the rise of video content, there's no denying it’s become an integral part of the consumer journey. In this episode we're exploring how we might shift our mindsets a little and see video as an opportunity for creative play. We chat about what we enjoy about creating video and share lots of practical tip...
66. Mini Episode - Repurposing Content
June 30, 2022 05:31 - 18 minutes - 16.5 MBIs your content working hard enough? In this mini episode, we’re reminding you to repurpose the marketing assets you spend so much time and energy creating for your business. We explain the benefits of this approach, the things we do to extend the lifespan of our content, and share some quick tips to help you repurpose your own. Links and Further Reading Wavve.co Work With Us charlieswift.com love-audrey.com
65. How to Stop Hating on Instagram
June 16, 2022 04:00 - 50 minutes - 41.9 MBWe can’t be the only ones who’ve noticed a lot of negativity and hate in relation to Instagram recently. This week, in a follow-up to a popular episode from last year, we’re digging into some of the most common frustrations. From the rise of reels to the demise of organic reach and engagement, we approach the topic with a mix of empathy and tough love, sharing tips and advice to help you improve your experience on the platform and regain control of its role in your business. Because wheth...