In this episode, we’re approaching the topic of feedback from a few different angles. 

For Franky, asking clients for feedback is baked into her working process. As a copywriter, she produces drafts for clients to review. The quality of the feedback she receives can have a huge impact on the final product. Over the years, she’s worked hard to ensure this happens in a thorough and efficient way. She’s also learned a lot about moving through the discomfort that can come from inviting criticism. 

Although Franky’s examples are fairly specific to copywriting, there are useful takeaways for anyone considering outsourcing things in their business. Charlie offers her perspective too and considers whether she’s missing any opportunities for requesting feedback and improving her services.  

 

Links and Further Reading

The Power of Testimonials and Reviews

Friends with Business Boundaries

Work With Us

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