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Freddie Mac Single-Family Home Starts Here

88 episodes - English - Latest episode: 24 days ago - ★★★★★ - 16 ratings

The Single-Family Freddie Mac Home Starts Here podcast is your connection to all the latest industry trends, insights and points of view on the mortgage market. Take a front row seat to the conversations that are shaping the decisions in Freddie Mac Single-Family and first-hand information to help you grow your business.

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Episodes

Resources During Hardship: Borrower Help Center Response to Communities in Crisis

July 27, 2020 17:00 - 20 minutes - 14.3 MB

The impact of COVID-19 has added additional layers of complexity and financial hardships to housing affordability and homebuying readiness. Borrower Help Centers are an integral part of the housing ecosystem, and they’ve taken a frontline role in helping those in crisis mitigate the impact of COVID-19. Learn how two Borrower Help Centers in distinct markets are making a difference.

#HelpStartsHere with Payment Deferral: A Simple Solution After Forbearance

July 13, 2020 14:00 - 10 minutes - 7.56 MB

Mortgage forbearance can be a huge source of relief for borrowers affected by COVID-19. However, there's confusion about how and when borrowers are expected to repay the delayed payments and what happens after the forbearance term. This episode discusses a new payment deferral relief option for borrowers. Our guests, Mike Zarro, mortgage servicing executive for Truist, Don Griffin, Freddie Mac vice president, Servicer Relationship and Performance Management, provide insight on how this helps...

Leveraging Automation: Assessing Borrower Financials with AIM

July 02, 2020 20:00 - 19 minutes - 13.4 MB

In today’s digital world, consumers want fast, easy online transactions – and this has become more apparent and necessary in light of COVID-19. With automated and digital solutions lenders can provide a more electronic experience, cut costs, close loans faster and simplify the loan process while reducing risk for everyone involved. In this episode, Terri Merlino, Senior Vice President & Chief Credit Officer, David Fulford, Vice President, Strategic Technology Integration, and special guest, ...

The COVID-19 Forbearance Episode: Facts, Figures and FAQs

June 11, 2020 17:00 - 19 minutes - 13.1 MB

Single-Family’s Senior Vice President, Portfolio Management, Kevin Palmer sets the record straight on mortgage relief options during COVID-19. He frames the conversation with the current facts, industry figures and provides answers to the most commonly asked questions related to forbearance. 

#HelpStartsHere: A Roundtable Discussion

May 26, 2020 14:00 - 17 minutes - 12 MB

From the origination process all the way to the investor, Freddie Mac is supporting the industry holistically in the wake of COVID-19’s effects. Are we better equipped than in the past to deal with this crisis? How are we working to be a stabilizing force in the industry and a resource for consumers? Freddie Mac executives discuss how they’re tackling unprecedented challenges head on, and how this crisis has strengthened their commitment to US homebuyers.

Freddie Mac Addresses Industry Challenges Due to COVID-19 Pandemic

March 31, 2020 13:00 - 22 minutes - 15.2 MB

With the spread of the coronavirus (COVID-19) throughout the country and its potential impact, Freddie Mac remains committed to providing liquidity and stability to the mortgage finance market and fulfilling our mission. Senior Vice President, Client and Community Engagement, Danny Gardner discusses business impacts and steps Freddie Mac Single-Family is taking to respond. Visit the episode page for links to the resources discussed in the episode: https://sf.freddiemac.com/articles/insights...

Partnering for Success: 2020 Servicing Outlook

December 18, 2019 19:00 - 22 minutes - 15.4 MB

As we head into 2020, we sat down with technology partner BackInTheBlack to discuss servicing trends and offer a perspective on big ideas that will transform the servicing landscape. Freddie Mac Single-Family Servicing Ops, Vice President, Ken Burke and James McVicker, Director of Professional Services at BackInTheBlack, explore how leveraging partnerships and connecting industry players is critical to make advancements in servicing. 

LIVE FROM MBA ANNUAL: Creating Solutions to Affordable Housing Challenges

October 31, 2019 15:00 - 17 minutes - 12 MB

Growth and demand trends along with inventory shortfall are leading to an overall housing shortage. Additionally, there are misconceptions and a lack of information about resources for potential buyers. Danny Gardner, SVP, Affordable Lending and Access to Credit, Single-Family sits down with Rob Chrane, Founder and CEO, Down Payment Resource to discuss persistent housing challenges and specific solutions. 

LIVE FROM MBA ANNUAL: The Single-Family Perspective with Donna Corley

October 31, 2019 01:00 - 11 minutes - 8.18 MB

Donna Corley, interim head of Freddie Mac Single-Family business, weighs in on where the industry is headed and her key areas of focus during this time of industry change. She discusses her priorities with host, Riham El-Lakany, Chief Marketing Officer, Single-Family. 

LIVE FROM MBA ANNUAL: #LeadingTheWay: Creating Authentic Connections

October 31, 2019 01:00 - 16 minutes - 11.4 MB

As many women move through various stages of their careers, they’ve experienced the feeling of being the only woman in the room. Hear how women in the mortgage industry create connections with other women and develop support systems. Kristy Fercho, Executive Vice President and President of Mortgage, Flagstar Bank sits down with Christa Petrone, Single-Family Sales Directors as they share personal stories on how they create authentic connections and how women can leverage those connections to...

LIVE FROM MBA ANNUAL: Women of Influence: Marcia Davies and Riham El-Lakany Discuss Empowering Women in the Mortgage Industry

October 31, 2019 00:00 - 15 minutes - 10.5 MB

Riham El-Lakany, Freddie Mac Single-Family Chief Marketing Officer, sits down with Marcia Davies, Chief Operating Officer, Mortgage Banker’s Association, to discuss two initiatives focused on empowering women and providing them with tools and resources to be successful in the mortgage industry— mPower and #LeadingTheWay.  

LIVE FROM MBA ANNUAL: Driving Value for Small and Medium Sized Lenders

October 31, 2019 00:00 - 15 minutes - 10.9 MB

Get an introduction to the management team of Single-Family Sales team. They discuss how their methodology behind Freddie Mac Single-Family’s client-obsessed culture. Phil Guth, VP, Sales, Office of the Client, and Single-Family Sales Directors Ed Abbott and Susan Lascko provide insight into the frequency, manner of engagement and resources in the field, as well as post-engagement strategies with clients.

LIVE FROM MBA ANNUAL: Driving Value for Small and Medium Size Lenders

October 31, 2019 00:00 - 15 minutes - 10.9 MB

Get an introduction to the management team of Single-Family Sales team. They discuss how their methodology behind Freddie Mac Single-Family’s client-obsessed culture. Phil Guth, VP, Sales, Office of the Client, and Single-Family Sales Directors Ed Abbott and Susan Lascko provide insight into the frequency, manner of engagement and resources in the field, as well as post-engagement strategies with clients. 

LIVE FROM MBA ANNUAL: READY, SET, SOFR!

October 31, 2019 00:00 - 18 minutes - 12.8 MB

Dan Fitchler, AVP of Housing Finance Policy, MBA and Tim Kitt, SVP of Pricing and Execution, Single-Family, provide an update on the efforts across the industry to replace LIBOR with the GSE-supported overnight SOFR framework. Hear what's staying the same and what may be changing to ensure a successful transition to SOFR before the end of 2021.

LIVE FROM MBA ANNUAL: Touchpoints to Journeys: CX Drivers in the Mortgage Market

October 30, 2019 15:00 - 12 minutes - 8.33 MB

CX is about understanding all the interactions that customers and prospects have with your brand. In the mortgage industry, the end-to-end experience is changing. Phil Treadwell and Bill Staikos discuss the how to attract borrowers of the future and utilize design thinking to improve brand interactions. Phil Treadwell is the founder and host of The Mortgage Marketing Expert  podcast, and Vice President of Development and Regional Manager with the Mason-McDuffie Mortgage Corporation. Bill Sta...

LIVE FROM MBA: Think FAST℠ Simplified Servicing Document Transfer

October 29, 2019 22:00 - 9 minutes - 6.23 MB

FAST℠, or Freddie Automated Servicing Transfer simplifies the transfer of servicing from a seller to buyer, which is often the toughest part of the transaction. Automating and standardizing gets this process done—fast. Hakan Beygo, Freddie Mac, Senior Director, Secondary Execution Strategies, give insight into how FAST is helping lenders with Servicer-specific requirements related to file and data delivery processes as well as specific stacking orders for paper and/or imaged documents.

LIVE FROM MBA: Think FAST℠! Simplified Servicing Document Transfer

October 29, 2019 22:00 - 9 minutes - 6.23 MB

FAST℠, or Freddie Automated Servicing Transfer simplifies the transfer of servicing from a seller to buyer, which is often the toughest part of the transaction. Automating and standardizing gets this process done—fast. Hakan Beygo, Freddie Mac’s Senior Director, Secondary Execution Strategies, give insight into how FAST is helping lenders with Servicer-specific requirements related to file and data delivery processes as well as specific stacking orders for paper and/or imaged documents.

LIVE FROM MBA ANNUAL: Is Your Marketing Journey Leading You to Growth?

October 29, 2019 21:00 - 14 minutes - 9.7 MB

Marketing is a combination of trust and attention. Hear founder and host of The Mortgage Marketing Expert podcast, Phil Treadwell and Riham El-Lakany, Freddie Mac Single-Family's CMO, discuss B2B mortgage industry marketing approaches and tactical ways to move your business forward.

LIVE FROM MBA ANNUAL: Single Security – Beyond Implementation

October 29, 2019 21:00 - 9 minutes - 6.44 MB

For a larger, more liquid market, the GSEs must align. The Single Security initiative has ensured a durable and lasting alignment, and more market options. We were joined by Freddie Mac Securitization SVP, Mark Hanson and Securitization Director, Jamie Miller to single security investment and capital markets.

LIVE FROM MBA ANNUAL: Is Your Marketing Journey Leading You to Growth?

October 29, 2019 21:00 - 14 minutes - 9.7 MB

Marketing is a combination of trust and attention. Hear founder and host of The Mortgage Marketing Expert podcast, Phil Treadwell and Riham El-Lakany, Freddie Mac Single-Family's CMO, discuss B2B mortgage industry marketing approaches and tactical ways to move your business forward.

LIVE FROM MBA ANNUAL: Digitization in Loan Origination

October 29, 2019 19:00 - 17 minutes - 11.8 MB

What does digital transformation really mean to the mortgage industry? How does it create operational efficiencies? Dominick Marchetti, head of Guaranteed Rate, and Rick Lang, VP, Loan Advisor Strategy and Integration, Single-Family, discuss the magnitude of financial impact and brand reputation for lenders who invest in adoption and training of digital capabilities.

LIVE FROM MBA ANNUAL: Asset and Income Modeler (AIM): A Collaborative Journey

October 29, 2019 19:00 - 8 minutes - 5.98 MB

In the mortgage process, nothing is more foundational than determining a consumer’s ability to repay their loan. Loan Product Advisor® asset and income modeler (AIM) does this reliably and efficiently. Andy Sheehan, President and COO at Finicity and Kevin Kaufman, Senior Director, Loan Advisor, Strategic Partnerships and Integration discuss automating borrower capacity. 

LIVE FROM MBA ANNUAL: Asset and Income Modeler (AIM): A Collaborative Journey

October 29, 2019 19:00 - 8 minutes - 5.98 MB

In the mortgage process, nothing is more foundational than determining a consumer’s ability to repay their loan. Loan Product Advisor® asset and income modeler (AIM) does this reliably and efficiently. Andy Sheehan, President and COO at Finicity and Kevin Kaufman, Senior Director, Loan Advisor, Strategic Partnerships and Integration discuss automating borrower capacity. 

LIVE FROM MBA ANNUAL - IMAGIN: Leveling the Playing Field for Lenders. Expanding Access to Credit for Borrowers.

October 29, 2019 17:00 - 7 minutes - 4.84 MB

Pricing certainty and underwriting standards benefit borrowers. Deploying capital against first loan level loss is a benefit to investors. Integrated Mortgage Insurance (IMAGIN) is a new way to attract private capital to the low down-payment market. Mike Reynolds, Single-Family VP Credit Risk Transfer discusses IMAGIN and what’s next in the credit risk transfer space. 

LIVE FROM MBA ANNUAL - IMAGIN: Leveling the Playing Field for Lenders. Expanding Access to Credit for Borrowers.

October 29, 2019 17:00 - 7 minutes - 4.84 MB

Pricing certainty and underwriting standards benefit borrowers. Deploying capital against first loan level loss is a benefit to investors. Integrated Mortgage Insurance (IMAGIN) is a new way to attract private capital to the low down-payment market. Mike Reynolds, Single-Family VP Credit Risk Transfer discusses IMAGIN and what’s next in the credit risk transfer space. 

LIVE FROM CONNECT: Danny Gardner Discusses Affordable Perspectives on the Housing Market

September 21, 2019 00:00 - 7 minutes - 4.84 MB

Danny Gardner Senior VP, Affordable Lending and Access to Credit, looks ahead at tackling housing affordability and inventory shortage challenges as we move into 2020. 

LIVE FROM CONNECT: Best Execution Delivery: Servicing-Released Xchange

September 20, 2019 22:00 - 8 minutes - 5.56 MB

Hakan Beygo, Senior Director, Secondary Execution Strategies, discusses how Servicing Released-Xchange℠ helps clients have a moreholistic view of best execution. 

LIVE FROM CONNECT: Best Execution Delivery: Servicing-Released XChange

September 20, 2019 22:00 - 8 minutes - 5.56 MB

Hakan Beygo, Senior Director, Secondary Execution Strategies, discusses how Servicing Released-XChange℠ helps clients have a more holistic view of best execution. 

LIVE FROM CONNECT: Kevin Kauffman Talks About Client Success Through Automation

September 20, 2019 21:00 - 4 minutes - 3.21 MB

Start small. Think big. Deliver fast. Freddie Mac's Kevin Kauffman, Senior Director, Loan Advisor, Strategic Partnerships and Integration, provides insight into how we help clients increase their competitive edge with automation. Automation technologies deliver solutions for clients to minimize risk and reduce costs. 

LIVE FROM CONNECT: Kevin Kauffman Talks About Client Success Through Automation

September 20, 2019 21:00 - 4 minutes - 3.21 MB

Start small. Think big. Deliver fast. Freddie Mac's Kevin Kauffman, Senior Director, Loan Advisor, Strategic Partnerships and Integration, provides insight into how we help clients increase their competitive edge with automation. Automation technologies deliver solutions for clients to minimize risk and reduce costs. 

LIVE FROM CONNECT: #LeadingTheWay with Soledad O'Brien

September 20, 2019 21:00 - 7 minutes - 5.34 MB

Award-winning journalist Soledad O’Brien shared her experiences and advice regarding women advancing in their careers during the 2019 FreddieMacCONNECT conference.

LIVE FROM CONNECT: Kevin Kauffman Talks Client Success Through Automation

September 20, 2019 21:00 - 4 minutes - 3.21 MB

Start small. Think big. Deliver fast. Freddie Mac's Kevin Kauffman, Senior Director, Loan Advisor, Strategic Partnerships and Integration, provides insight into how we help clients increase their competitive edge with automation. Automation technologies deliver solutions for clients to minimize risk and reduce costs. 

LIVE FROM CONNECT: Reimagine Servicing — A Transformed Servicing Landscape

September 20, 2019 18:00 - 9 minutes - 6.85 MB

Hear Freddie Mac's Single-Family's Vice President, Servicer Relationship and Performance Management, Yvette Gilmore and Ken Burke, Vice President Servicing Operations, expand on their vision of the Reimagine ServicingSM program and what it means for the future. 

LIVE FROM CONNECT: #LeadingTheWay: Lessons in Leadership and Personal Branding

September 20, 2019 16:00 - 4 minutes - 3.42 MB

The FreddieMacCONNECT conference, offers attendees a full set of training tools—including how they advance their careers. Building your brand allows you to stand out and create personal connections inside and outside of your organization. Riham El-Lakany, Single-Family’s Chief Marketing and Communications Officer sits down at the podcast table with Donna Corley, SVP, Division Risk Officer to discuss their session on taking control of your personal brand. 

LIVE FROM CONNECT: Pat Bajari Talks Applying AI in Industry: A Macro View and Some Micro Lessons

September 20, 2019 15:00 - 5 minutes - 3.99 MB

Pat Bajari, Chief Economist and Vice President at Amazon Core AI, discusses how machine learning and artificial intelligence can lower costs as well as standardize and automate processes in the housing market. 

LIVE FROM CONNECT: Pat Bajari Talks Applying AI in Industry: A Macro View and some Micro Lessons

September 20, 2019 15:00 - 5 minutes - 3.99 MB

Pat Bajari, Chief Economist and Vice President at Amazon Core AI, discusses how Machine Learning and Artificial Intelligence can lower costs, standardize and automate processes in the housing market. 

LIVE FROM CONNECT: Is the Future Really Digital? Sam Oliver Dissects the Emerging Digital Market

September 20, 2019 03:00 - 3 minutes - 2.75 MB

The future of mortgage is digital. Sam Oliver, VP, Loan Advisor discusses how the mortgage industry can work together to bring a digital experience to the closing table, bringing efficiency for borrowers and lenders. 

LIVE FROM CONNECT: The Evolution of the Customer Experience with Peter Doolan, Salesforce

September 19, 2019 22:00 - 6 minutes - 4.18 MB

As we move deeper into the fourth Industrial Revolution, technology, machine learning, AI and social media are changing how society operates and serves customers. Peter Doolan, Salesforce EVP, Digital Transformation and Innovation, gives insight into why the customer experience is critical to every industry in this age.