The Buzz on Bank Automation News
291 episodes - English - Latest episode: 20 days ago - ★★★★ - 3 ratingsThe new podcast covering current trends and intriguing topics in automation and beyond courtesy of Bank Automation News, the definitive source for insights and news surrounding automation in financial services.
Formerly Bank Innovation, since 2009 Bank Automation News has been at the forefront of tracking the evolution of digital banking. With the future of innovation pointing to opportunities in automation, we have transitioned the focus of our coverage to continue to provide insights and information that guide industry professionals to better results.
Automation is the next frontier of financial services technology. It will improve or transform most banking processes from customer experience to compliance, lending solutions and investment. Automation technology will create the greatest transformation at financial institutions since the digitization of financial services in the wake of the Credit Crisis. Banks that are not already investing in automation technologies must begin shifting their focus to remain competitive. This transition requires investment in training and educational resources.
Bank Automation News is the first and only news and education source dedicated to fostering this emerging segment of financial services technology.
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Episodes
Aite Novarica analyst says payment interoperability threatened by legacy technology
April 12, 2022 20:54 - 16 minutes - 10.7 MBTech and regulatory hurdles stand in the way of a fully interoperable payments environment in the U.S. Consumers increasingly expect an interoperable — seamless and friction-free — payments ecosystem, with several banks and fintechs leading the charge through embedded data sharing and real-time payments (RTP). However, the growth in payments digitization has left many financial institutions and their customers struggling to keep up, Ginger Schmeltzer, strategic advisor at researc...
Temenos on helping banks overcome AI complexities
April 11, 2022 13:30 - 20 minutes - 37.3 MBSixty-two percent of banks say the complexity and risks associated with handling personal data for artificial intelligence (AI) often outweigh the benefits to customer experience. That’s according to The Economist Intelligence Unit survey sponsored by core provider Temenos. While data can be a challenge, there are three steps organizations can take to better manage that data, Sue Laws, executive vice president of Business Solutions for the Americas at Temenos, tells Bank Automatio...
Understanding the potential of computer vision
April 08, 2022 13:30 - 13 minutes - 25 MBComputer vision is a form of artificial intelligence that can help manage data, explains Tackle AI co-founder and Chief Technology Officer Sergio Suarez Jr., in this episode of “The Buzz” Podcast. Currently, the financial services industry’s use case for the technology is in mortgages, where banks are utilizing it to assess risk. Computer vision can sort through pages of documentation to pull out key information, Suarez explains. “[Bank have] got to look for a bunch of data poin...
TD Bank sets sights on end-to-end accounts payable automation
April 06, 2022 19:12 - 16 minutes - 10.5 MBTD Bank’s U.S. strategy for commercial payments leans on back-office process automation. While the $450 billion U.S. arm of the Toronto-based bank has been digitizing its payments capabilities for several years, the pandemic accelerated the process for TD customers who may have been reticent to invest in automation. The bank’s commercial customers realized that existing “paper-pushing,” manual processes were not sustainable, Jo Jagadish, executive vice president and head of cor...
Banks must shift tech talent strategy from retention to efficiency
March 28, 2022 21:22 - 12 minutes - 8.88 MBBanks must shift their talent strategy from retention to productivity as the financial services industry struggles to keep up with demand for technology-focused employees. Training and retaining tech talent will be key for banks in 2022, with 54% of respondents of one survey listing staffing and retention as pressing needs, according to customer engagement firm Engageware. Banks should look to increase productivity and efficiency for remaining talent, CEO Bill Clark tells Bank Au...
Weekly Wrap looks at automation journeys in commercial lending
March 25, 2022 19:59 - 16 minutes - 15 MBIn this Weekly Wrap episode of “The Buzz” podcast, the Bank Automation News team discusses the recent Bank Automation Summit 2022 with recorded conversations from the panel “Modernizing Commercial Lending Through Automation.” Listen to find out how technology experts are deploying automation for commercial lending success in the wake of disruption and digitization. This episode features: Atul Verma, CIO of personal and business banking at BMO; Daniel Seay, senior vice presiden...
Banking leaders reveal how to garner innovative ideas
March 18, 2022 21:07 - 15 minutes - 28 MBTo poorly automate a process, use technology as the starting point rather than the ideation process, Pepe Porrata, chief operating officer at $731.7 million bank Varo Bank, tells Bank Automation News in this episode of "The Buzz.” This is because banks can “automate poorly designed experiences that are built to manage unnecessary complexity,” Porrata said. “So you got to really shift the way people think about this thing. You got to start with complexity first.” In this excerpt ...
30% of community banks adding crypto services in next 18 months
March 17, 2022 21:23 - 10 minutes - 11.6 MBA growing number of community banks are considering adding cryptocurrency services, and it could give them an edge in the battle for digital customers. Thirty percent of community banks expect to add crypto to their offerings over during the next 18 months, according to a report by financial consultancy Wipfli. Crypto gives community banks an edge in the battle for digital customers, but implementation hinges on regulatory guidance, Anna Kooi, national financial services leader at...
University Credit Union saved $2M in 1 year with AI-powered bot
March 15, 2022 20:52 - 15 minutes - 28.1 MBUniversity Credit Union saved nearly $2 million in expenses and revenue gains in the first 12 months after launching its artificial intelligence (AI)-powered virtual assistant Royce in August 2020. The savings easily amounted to more than the cost of the technology and allocations made to support the bot, says David Tuyo, president and CEO of the $1.1 billion Los Angeles-based credit union, in this episode of “The Buzz” podcast. Tuyo now encourages other banks and credit unions...
Weekly Wrap explores how blockchain can automate in financial services
March 11, 2022 19:15 - 10 minutes - 19.2 MBCHARLOTTE, N.C. — In this Weekly Wrap episode of “The Buzz” podcast, the Bank Automation News team pivots to an excerpt from the Bank Automation Summit 2022 held in Charlotte, N.C., March 1-2. Learn how blockchain is being deployed at TIAA and other banks to both automate and solve unique business problems. This episode features Russell Schwartz, senior director of payments product management at TIAA, and Ananth Subramanya, senior vice president of digital business at HCL Technolo...
Community banks set to continue fintech investment
March 10, 2022 22:55 - 16 minutes - 11.8 MBWhile big banks mobilize billions in tech development, community banks are continuing their own technology journeys through fintech investment. Fintechs provide community banks with unique opportunities to digitize the customer experience, Boyce Adams, senior vice president at payments fintech AvidXchange, tells Bank Automation News in this episode of “The Buzz” podcast. “Your community or regional bank is going to be investing into different type of fintech applications that h...
Corporate decision makers want real-time payments, says Citizens Commercial
March 04, 2022 13:00 - 20 minutes - 36.8 MBCitizens Commercial Banking surveyed 260 corporate decision makers and found that 85% are looking to banks to provide real-time payment solutions — ranking it higher than other banking priorities such as lowest-cost financing. It’s a seismic shift resulting from the pandemic, Matthew Richardson, head of product solutions at Citizens Commercial Banking, tells Bank Automation News in this episode of “The Buzz” podcast. “Post-pandemic, there's even a higher demand to want to digiti...
Federal strategy focuses on anti-corruption in financial services
February 28, 2022 19:03 - 11 minutes - 8.88 MBThe Biden administration plans to increase anti-corruption efforts in financial services with new anti-money laundering (AML) regulations in corporate banking and cryptocurrency. The threat of government action against banks and cybercriminals is significant, Daniel Hazel, head of customer lifecycle management at intelligent automation fintech WorkFusion, tells Bank Automation News in this episode of “The Buzz” podcast. The “United States Strategy on Countering Corruption,” r...
Discussion on potential cyber warfare and how US banks should prepare
February 25, 2022 19:45 - 10 minutes - 18.5 MBIn this Weekly Wrap episode of “The Buzz” podcast, the Bank Automation News editors drill down on what Russia’s threats to retaliate against U.S. sanctions could mean for the banking industry. BAN spoke with experts who agree: Financial services companies, particularly regional banks, in the U.S. should be on heightened alert as cyberattacks are likely as the war on Ukraine escalates. To prepare, check out BAN’s list of 33 questions every banker should ask ahead of potential cybe...
How automation can help alleviate the ennui causing the ‘Great Resignation’
February 22, 2022 16:36 - 14 minutes - 13.5 MBThat led to volatility in the system that became even more pronounced when the “Great Resignation” hit, Sam Bobley, founder and CEO of intelligent document automation company Ocrolus, tells Bank Automation News in this episode of “The Buzz.” “The Great Resignation” is what pundits are calling the high resignation rates and labor shortages that businesses have been facing since 2021. “Lenders had more difficulty determining how many applications might come in the next month. When y...
Weekly Wrap looks at insights from core provider earnings
February 18, 2022 22:08 - 9 minutes - 6.29 MBIn this Weekly Wrap episode of “The Buzz” podcast, the Bank Automation News team dives into the latest round of core provider earnings along with a look at a new acquisition for workflow automation vendor Nintex. Temenos and FIS released their Q4 2021 earnings this week, revealing tech revenue growth and new expansion efforts. Temenos touted its U.S. expansion, mentioning partnerships with banking fintech Green Dot and $37 billion Commerce Bank, while FIS announced its acquisitio...
Open banking in US sees 'groundswell' of demand
February 16, 2022 22:43 - 10 minutes - 7.4 MBCore provider Jack Henry’s open banking strategy will facilitate a fintech-enabled digital ecosystem for community banks as a response to a widespread shift in the financial services landscape. The fintech disruptions and digital innovation that have caused sweeping changes in financial services have pushed local and regional banks to adjust. As community banks manage the shifting landscape, they must also take notice of the consumer push for open banking, Jack Henry Chief Execut...
Listen: The big news this week? Banks and cores move to the cloud
February 11, 2022 21:26 - 9 minutes - 8.81 MBIn this Weekly Wrap episode of “The Buzz” podcast, the Bank Automation News team discusses the big trend this week in banking technology: the shift to cloud services. The cloud-focused news started Monday, with news that Fiserv will acquire cloud-native digital banking solution Finxact. This is the first true cloud-native core banking solution running on Amazon Web Services (AWS) for Fiserv, said David Albertazzi, director of Aite-Novarica Group’s retail banking and payments pract...
The big news this week? Banks and cores move to the cloud
February 11, 2022 21:26 - 9 minutes - 8.81 MBIn this Weekly Wrap episode of “The Buzz” podcast, the Bank Automation News team discusses the big trend this week in banking technology: the shift to cloud services. The cloud-focused news started Monday, with news that Fiserv will acquire cloud-native digital banking solution Finxact. This is the first true cloud-native core banking solution running on Amazon Web Services (AWS) for Fiserv, said David Albertazzi, director of Aite-Novarica Group’s retail banking and payments pract...
How cloud helped manage a modern merger at Truist
February 08, 2022 22:37 - 20 minutes - 37.8 MBTruist Financial was formed through the 2019 merger of BB&T and SunTrust — the largest bank merger in the past 20 years — and is the first substantial merger with a full digital component. The Charlotte, N.C.-based Truist faced the added challenge of merging just before the pandemic started, Ken Meyer, Truist’s chief information officer of consumer technology, says in this episode of “The Buzz” podcast. “We were officially three or four months old when everybody went home,” Meyer ...
Conversational AI for banks should ‘orchestrate’ customer interactions
February 07, 2022 22:36 - 9 minutes - 8.77 MBConversational artificial intelligence (AI), such as chatbots and virtual assistants, should serve as a facilitator of enhanced communications between financial institutions and their customers rather than functioning as tech for tech’s sake. Key to a successful conversational AI framework is the ability to “orchestrate” a conversation between an agent and customer, providing context for both parties and increasing interaction value, Tony Lorentzen, senior vice president of intel...
Weekly Wrap looks at ransomware attacks on financial institutions
February 04, 2022 22:16 - 8 minutes - 15.7 MBIn this Weekly Wrap episode of “The Buzz” podcast, the Bank Automation News team looks at a new type of ransomware attack on a U.S. bank, along with an FBI warning cautioning consumers on quick response (QR) code payments. White Rabbit, a new family of ransomware, attacked a U.S. bank in December 2021. While details are lacking, the attack could have a connection to Fin8, a group of financially motivated cybercriminals which previously attacked the retail, hospitality and enterta...
Thought Machine CEO Paul Taylor on cloud-adoption strategy
January 31, 2022 22:00 - 7 minutes - 8.05 MBBanks must fully commit to the cloud in their digital banking strategies while also using cloud adoption as a rallying point for end-to-end automation, Paul Taylor, chief executive of cloud core provider Thought Machine, tells Bank Automation News in this episode of “The Buzz” podcast. In the wake of COVID-19, many banks shifted their internal and external processes to a cloud-enabled digital format, which could withstand the disruption of the pandemic and its ensuing fallout. How...
Bank technology spend rises
January 28, 2022 19:27 - 11 minutes - 20.7 MBIn this Weekly Wrap episode of “The Buzz” podcast, the Bank Automation News editors drill down on technology spending at banks. After the COVID-19 pandemic led to a holding pattern for IT budgets in 2020 and the first half of 2021, tech spending is on the rise again with large banks increasing or planning to increase technology spend. The $432.4 billion Capital One, for example, revealed that its technology-related spend increased 11% year over year. In addition, the BAN team looks ...
Synthetic fraud carries sizeable risk for BNPL providers
January 25, 2022 22:07 - 10 minutes - 12.7 MBThe buy now, pay later industry (BNPL) provides an innovation rail for alternative lending processes and real-time fund access, but it is also opening doors for advanced fraud techniques. Synthetic fraud poses an especially dangerous risk, Featurespace founder Dave Excell tells Bank Automation News in this episode of “The Buzz” podcast. Featurespace uses machine learning and behavioral analysis to facilitate anti-fraud measures for financial service companies. BNPL providers se...
CIBC chooses out-of-the-box functionality
January 24, 2022 23:15 - 6 minutes - 6.43 MBThe $653.6 billion Canadian Imperial Bank of Commerce on Jan. 13 became the latest of the Bix Six Canadian banks to select the nCino Bank Operating System for its business clients. Half of Canada's largest banks now use the cloud banking and loan automation firm, Cameron Sterrett, managing director of nCino's Canadian business, tells Bank Automation News in this episode of "The Buzz" podcast. Key to nCino's expansion in Canada is that its banking solution is built on the Sa...
Weekly Wrap talks big bank earnings and tech developments
January 21, 2022 21:59 - 10 minutes - 9.42 MBThe BAN team covers JP Morgan Chase's report that revealed the $3.7 trillion bank is increasing its 2022 technology spend by 20% to $14.4 billion to improve cloud capabilities, data centers, data and analytics, and digital consumer experience. Meanwhile, Wells Fargo has seen a nearly 50% year-over-year increase in digital payments through Zelle, and the $1.95 trillion bank plans to build out its mobile banking offerings for both consumers and businesses, the BAN team notes. ...
How banks can de-bias models to stay ahead of potential AI regulations
January 20, 2022 22:48 - 24 minutes - 22.4 MBThe most common mistake that companies make with the data when de-biasing artificial intelligence models is to remove obvious indicators such as race, gender and age, and then assume they’ve eliminated bias, David Van Bruwaene tells Bank Automation News in this episode of “The Buzz” podcast. Van Bruwaene is the founder and CEO of Canada-based Fairly.AI, which provides an artificial intelligence (AI) governance, risk and compliance solution for automating model risk management in f...
Banks expect digital banking product delivery will see most innovation
January 18, 2022 22:51 - 17 minutes - 16.4 MBBank Automation News digs into a study from digital banking solutions provider Infosys Finacle that surveyed more than 1,165 executives at banks of all types regarding their use of retail digital banking technology. "Almost 36% of bankers believe that the big tech players like Apple and Google or leading consumer technology companies like Amazon will lead the way in terms of payments business and cards business, as well as some of the digital delivery of banking services," Raja...
Weekly Wrap discusses findings in Microsoft Frontline Worker survey
January 14, 2022 22:38 - 13 minutes - 12 MBIn this Weekly Wrap episode of “The Buzz” podcast, the Bank Automation News team talks findings in Microsoft’s Work Trend Index Frontline Workers survey, which found that more than 40% of the global workforce plans on quitting their job this year. The survey also revealed that two-thirds of banking and financial services employees feel supported and pleased about workplace technology. The BAN team also discusses the launch of a digital wallet solution that provides employees inst...
Real-time payments pose real-time fraud risk
January 11, 2022 21:48 - 8 minutes - 8.92 MBFinancial institutions should prepare for widespread use of real-time payments in the coming months, as well as the resulting security risks, group president of enterprise banking at core provider Computer Services Inc. (CSI) shares in this episode of “The Buzz” podcast. CSI’s Giovanni Mastronardi discusses how the Federal Reserve-backed instant Automated Clearing House (ACH) transactions, along with the prevalence of real-time payment platforms like Venmo and PayPal, will foster ...
Weekly Wrap looks at core, cloud, regulatory predictions
January 07, 2022 21:53 - 9 minutes - 9.14 MBIn this Weekly Wrap episode of "The Buzz" podcast, the Bank Automation News editors unpack what could become a trend in regulatory fines in 2022 as well as predictions for core and cloud banking. The BAN team addresses one automation company's prediction that repeat errors stemming from spreadsheets and other manual process could soon see much bigger fines from U.S. regulators. The team also drills down on core and cloud industry predictions[JC1] [AM2] and the role microserv...
Automating loan documents: Tech attorney explains how smart contracts could help banks automate
January 03, 2022 20:10 - 20 minutes - 19 MBIn this episode of “The Buzz, Bank Automation News speaks with financial services and technology attorney Josias “Joe” Dewey on automating financial contracts. A software developer who is also a partner at the international law firm Holland & Knight, Dewey helps banks automate loan and financial documents. He also co-authored “The Blockchain: A Guide for Legal and Business Professionals.”
Stoplight CTO says early checks prevent 80% of security risk vectors in open APIs
December 22, 2021 21:08 - 17 minutes - 19.8 MBBanks and fintechs implementing open application programming interface (API) builds should look first to security measures as early security and authentication checks prevent up to 80% of risk vectors in API frameworks, Jason Harmon, chief technology officer at API design and development company Stoplight, tells Bank Automation News in this episode of “The Buzz” podcast.
Weekly Wrap examines wholesale CBDC foreign exchange transacting
December 17, 2021 19:59 - 20 minutes - 18.7 MBIn this Weekly Wrap episode of "The Buzz" podcast, the Bank Automation News editors discuss HSBC and IBM's use of distributed ledger technology to conduct commercial central bank digital currency (CBDC) transactions, including foreign exchange settlements. The BAN team also addresses a prediction from the Canadian Prepaid Providers Organization and Aite-Novarica Group that the Canadian prepaid payments market will reach $6.77 billion in one-time card and account "loads" by the ...
Citizens customers want digital banking with a hint of human interaction
December 16, 2021 23:12 - 14 minutes - 12.9 MBDigital banking usage is up at Citizens, with 90% of consumers and 86% of businesses reporting that they use digital channels for their banking needs — a significant increase over usage during COVID-19 lockdowns, says Beth Johnson, chief experience officer at Citizens Financial Group, in this episode of "The Buzz" podcast. Last year, 85% of consumers and 71% of businesses reported using digital channels. "Digital is here to stay, and that's not really surprising to me when you t...
CEO warns banks must adapt security posture for instant payments
December 13, 2021 22:35 - 20 minutes - 23.6 MBSentiLink co-founder and CEO Naftali Harris tells Bank Automation News how the rise in automated payments adds gravity to the identity verification and fraud prevention ecosystem, details automated fraud prevention processes, and offers predictions for what’s next for fraud in 2022.
How automation and emerging technologies are changing lending
December 10, 2021 21:31 - 18 minutes - 17.3 MBThe COVID-19 pandemic and subsequent shut down has led to a significant increase among consumers adopting digital technologies to interact with the world. Now is an especially exciting time for financial services, Vince Passione, CEO of lending platform and online marketplace LendKey, tells Bank Automation News in this episode of "The Buzz” podcast.
Weekly Wrap explores UiPath’s plans for expansion
December 10, 2021 19:44 - 18 minutes - 17.4 MBIn this week’s episode of “The Buzz” podcast, the Bank Automation News editors unpack the recent earnings report for robotic process automation company UiPath, and its plans for expanding its solution in a discussion on why UiPath might have mergers and acquisitions ahead.
Weekly Wrap explores lessons learned from Canadian earnings week
December 03, 2021 17:48 - 19 minutes - 18.3 MBBanks turn to the cloud to build new services, leverage infrastructure. In this week’s podcast the Bank Automation News editors discuss the technology lessons that can be gleaned from this week’s earnings calls from the “Big Six” Canadian banks. The Royal Bank of Canada, Scotiabank, National Bank of Canada, Bank of Montreal and the Canadian Imperial Bank of Commerce reported earnings. Technology-related announcements played a key role in the calls, with automation, cloud and product...
3 fintechs partner on distributed access to tax refunds
December 01, 2021 11:57 - 6 minutes - 6.24 MBWith some $350 billion in U.S. tax refunds given each year, three fintechs have teamed up for Tax Refund Unlock, a new service that offers consumers ongoing, incremental access to the money they would normally receive as a single payment after filing their annual tax returns. The partnership includes Salt Lake City-based Atomic, a provider of application programming interface (API) payroll integration whose direct deposits payroll offering covers about 75% of the U.S. workforce...
Opportunities in crypto for banks, FIs
November 29, 2021 22:06 - 17 minutes - 15.8 MBAs interest and investment in cryptocurrency spikes this year, banks and financial institutions (FIs) must decide whether and how to become involved, or potentially lose revenue and customers if they opt out. This is the message from Lawrence Pruss, senior vice president at Memphis, Tenn.-based Strategic Resource Management (SRM) in this week's episode of "The Buzz" podcast. SRM is a consulting firm for FIs and others in areas such as digital transformation, operational efficie...
Finastra’s head of cloud, core and digital banking talks banking strategy
November 24, 2021 13:32 - 17 minutes - 15.7 MBEmbracing blockchain, RegTech and payments among recommendations. In this week’s episode of “The Buzz” podcast, Anand Subbaraman, Finastra’s senior vice president and general manager of cloud, core and digital banking discusses with Bank Automation News three strategies he believes banks need to embrace: a broader product portfolio, new technologies such as blockchain, and regulatory challenges as a business issue.
Weekly Wrap discussion on how Temenos is accelerating innovation
November 19, 2021 19:25 - 10 minutes - 9.82 MBWeekly Wrap discussion on how Temenos is accelerating innovation Core and digital banking provider boosts developer access, highlights use cases In this week's "Weekly Wrap" podcast, the Bank Automation News team discusses some of the latest from core and digital banking solutions provider Temenos gleaned from its SCALE developer conference, where the company showcased how it is fostering innovation and bringing new fintech ideas to market faster. In a similar vein, th...
Weekly Wrap discussion on crypto as an asset or investment
November 15, 2021 20:50 - 20 minutes - 18.9 MBThis week, the Bank Automation News team discusses what banks are doing to make it possible for customers to invest in cryptocurrency and how financial institutions can leverage blockchain beyond crypto. The BAN team also drills down on the growing popularity of buy now, pay later solutions in Mexico, where BNPL is being marketed as a tool to help the underserved rather than a credit card replacement. Finally, BAN looks at how BMO’s cloud-first strategy is paying off. Find a dis...
WorkFusion is focusing on cloud-based strategy
November 05, 2021 13:30 - 11 minutes - 10.5 MBThe automation company WorkFusion, which offers a packaged solution to financial institutions and counts the $1.7 trillion Deutsche Bank and the $4.1 billion Carter Bank & Trust among its customers, will focus on shifting its own premise solution to the cloud. In this week’s episode of The Buzz, WorkFusion’s new CEO, Adam Famularo, discusses how the company is building out a software-as-a-service delivery model and offering financial services a cloud-based option, in addition to t...
How analysis of cross-border payments busted a child trafficking ring
October 25, 2021 13:52 - 19 minutes - 18 MBArtificial intelligence can pick up on patterns humans would ignore — patterns that can indicate crime in cross border payments, for instance. In this week’s episode of the Buzz, Yaron Hazan, vice president of regulatory affairs for cybercrime and big data analytics vendor ThetaRay, breaks down for Bank Automation News how the tool’s machine learning and AI discovered an unusual pattern in cross-border payments processed by a bank. The transactions were labeled as medical tourism ...
The latest CX trend in digital banking is on-screen voice
October 07, 2021 20:55 - 11 minutes - 10.3 MBThe latest trend in digital banking customer experience is adding on-screen voice, which allows customers to switch from chat or other self-serve experiences to speaking with a person within a mobile app or digital banking site. In this week’s episode of “The Buzz” podcast, Dan Michaeli, CEO and co-founder of customer service platform Glia, tells Bank Automation News that on-screen voice allows customers to stay within the banking app, webpage or application, and transition to a c...
Bank overtakes Facebook in hackers’ playbook
September 28, 2021 19:33 - 10 minutes - 9.45 MBFacebook for years may have topped cybersecurity firm Vade’s “Phishers’ Favorites,” a report of the most impersonated brands in phishing attacks, but the $2 trillion Credit Agricole bank recently edged out the social media giant with 17,755 unique phishing URLs. Facebook’s topple from the No. 1 spot was a surprise, Adrien Gendre, chief product officer at the AI-based cybersecurity firm, tells Bank Automation News in this week’s episode of “The Buzz.” “Facebook has been the top o...
Despite fintech rush, most payment options are still manual
September 21, 2021 19:40 - 17 minutes - 16.5 MBPayments remain an essentially manual process despite the move toward automation, Steve Kramer, vice president of product at billing and payments platform PayNearMe, explains in this week’s episode of “The Buzz.” In this podcast, Kramer sits down with Bank Automation News to discuss how banks can automate payments to reduce customer friction, including options for digitizing cash and digital wallets. “One of the things we've seen has been a serious growth in the use of walle...