The Executive Innovation Show
153 episodes - English - Latest episode: about 2 years ago - ★★★★★ - 15 ratingsWelcome to The Executive Innovation Show Podcast with your host, Carrie Chitsey, 7x female Founder and CEO of several digital technology companies. She interviews innovative C-level executives from around the world that are changing the game in healthcare, financial services, and human resources. Carrie asks the questions you are scared to ask, we talk through industry problems and innovative ways to pave the future. Learn tips, best practices, and lessons learned from top industry executives.
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Episodes
Sean Erickson: Part 1- Consumer Behaviors & Banking
February 15, 2017 05:00 - 22 minutes - 10.5 MBCarrie Chitsey Wells & Sean Erickson talk about how consumer behaviors have changed with the use of technology and increased expectation. They talk about the innovation in global banking and the future of the banking relationship. This is the Part 1 in a two part podcast series. Sean is a seasoned executive with past leadership roles in Teletech, MCI, Dell, Sitel and Big 5 Consulting. Support the show
Peter Ryan: Global Contact Center Expert
February 08, 2017 05:00 - 31 minutes - 14.5 MBCarrie Chitsey Wells & Peter Ryan talk innovation in banking, insurance and contact centers with the use of video chat technology. Peter Ryan is recognized as one of the prestigious Best Respected Contact Center Professional in 2015, Fonolo’s Top 16 Analysts Covering Customer Experience and highly sought after speaker. Support the show (http://www.helpinghumans.care)
Peter Ryan: Global Contact Center Expert
February 08, 2017 05:00 - 31 minutes - 14.5 MBCarrie Chitsey Wells & Peter Ryan talk innovation in banking, insurance and contact centers with the use of video chat technology. Peter Ryan is recognized as one of the prestigious Best Respected Contact Center Professional in 2015, Fonolo’s Top 16 Analysts Covering Customer Experience and highly sought after speaker. Support the show