Enhance.training

5 Actions To Keep High Performing Staff Longer

Every manager wants to keep their high performing staff longer. High performing employees deliver a lot more value for relatively little more in pay. Keep enough high performers in your team, manage them well and you are nearly guaranteed at least good team performance.  I share 5 actions to keep high performing staff longer  ---- How to keep high performers starts with your approach and attitude towards them. Treating your high performing staff as partners will 1.      Make them feel mo...

5 Ways For Being More Persuasive At Work – How to Convince Colleagues

Being more persuasive at work gives you a ton of personal benefits plus can make you a lot better at your job.  Anyone can become more persuasive at work using 4 specific actions without needing to be a smooth talking extrovert or a born salesman.  Learn exactly how to convince others at work to do what you need. ---- How to be more persuasive starts with understanding the person or team you are trying to persuade. What are the wants, desires, pains, obstacles etc. If you can’t put yoursel...

What Is Self-Awareness And Why Improving It Will Make You A Better Leader

Why improving self awareness will make you a better leader – leading others is all about relationships. When you have a great and honest relationship with yourself, you are much better placed to have similar relationships with others.  Better relationships increase trust, teamwork, motivation, enjoyment … in a work context the list is long. Increase all these elements and you get significantly increased team performance, and in turn company performance.  There is a lot at stake. We start w...

How To Write A Great Project Business Case – Get Projects Approved

A great project business case creates excitement and anticipation within the business for the benefits promises. In addition to the upsides, a project business case should carefully set expectations about the effort, resources and change needed to achieve those benefits. I share 8 reasons why you should write a business case for a project, 4 damaging mistakes to avoid plus 8 key sections to include.  ---  Project Business Case Checklist – write a more persuasive business case and set your p...

5 Factors That Makes Coaching So Effective for Managers + Coaching Tips

Coaching is so effective for managers for many reasons and coaching team members is also a very effective skills for team managers to develop.  I share 5 factors that make coaching so effective for managers, plus coaching development tips to maximise the development of your most important team members.  ---  For coaching for you or your team, please get in touch via email [email protected] or call +44 203 500 6300 to discuss if coaching with me would be a good fit for you and what yo...

How to Manage Incompetent Employees – 4 Essential Steps to Take Today

How you manage incompetent employees is essential to improving team performance and reducing the time, effort and hassle you experience in dealing with poor employees. Use these 4 steps to be fair to yourself, your team and your business  ---  I have put together a booklet to take you through my decision making process on which option to take with a incompetent employee:  Improve Move or  Remove Taking the right approach saves you a lot of time and energy and gets the best result for ev...

Run Great Weekly Team Meetings - How to Run Staff Meetings Effectively

Run great weekly team meetings and staff will want to attend, the team meeting will be useful to everyone, and holding the weekly team meeting will actually improve team performance over time compared to not holding them. I share what I have found works really well for how to run staff meetings effectively. Get  better staff meeting ideas and start improving meetings today. ---  Running team meetings is not easy. There is so many different ways to run weekly team meetings. Too many managers...

How to Set OKRs With Your Team and Deliver the Right Goals Quicker

How to set OKRs with your team and use them to deliver the right goals quicker and better will make you and your team a lot more successful. Using the OKRs or Objectives and Key Results system helps prioritisation, creates a focus on results rather than activity and aligns everyone’s efforts to deliver the right goals. I share 6 steps for how to set OKRs with your team and achieve the right goals. --- What are OKRs in business? The OKR system is an approach to goal setting that creates vis...

5 Great Ways to Use Key Result Areas or KRAs to Improve Team Performance and Ownership

Key result areas or KRAs are a very useful tool to increase employee understanding and accountability for the results they are being asked to deliver. KRAs help better align employees work to wider goals and make better use of resources. At an employee level KRAs focus individuals on delivering results rather than undertaking activity.   Learn what are key result areas and 5 great ways to use key result areas to improve team performance.  --- Key result areas for team direction should align...

Keeping Team Members Happy – 7 Actions Every Manager Can Easily Implement

Keeping team members happy, motivated, and performing is great for you and great for your team. Better team performance and an great working environment come from a happy team. Keeping staff happy is within your control as a manager and you can implement each of these actions quickly.    I share 7 ways to make your staff happy at work that every manager can implement easily.  ----  Keeping employees engaged and happy starts with communicating openly, honestly and frequently. Employees what...

How to Focus Your Team on the KPIs You Measure to Drive Better Performance

How to focus your team on the KPIs you measure is as hard as choosing the right KPIs in the first place. Greater focus from the team means more time and effort directed at what drives the KPIs, which will increase team performance.  I share 5 key tactics to get your team laser focused on the key performance indicators you measure. --- KPIs or key performance indicators are how you measure and track progress against the goals you have set. KPIs are a very useful too in performance managemen...

What Stops You Making Decisions At Work & What To Do About It

What stops you making decisions at work? Work decisions can have big consequences, big impacts or are very public, making deciding on what to do harder.  I share 7 common reasons for not making a decision at work, and 3 practical ways to overcome decision paralysis at work. Improving your decision making skills today. ---  There are loads of reasons that stop you making decisions at work. Fear of failure is a major reason for struggling to make a decision at work. As we progress our career...

4 Vital Ways To Make Your Middle Managers Successful

Being in middle management is a tough job. Middle managers are also vital to the success of your business, translating the business goals and strategy into day to day activity and performance to reach those goals.  Businesses with their middle managers in the top quartile of performance on average delivered 3 to 21 times more shareholder value than middle managers in the other quartiles. A massive reason to invest to make your middle managers more successful. I share 4 vital ways to make y...

6 Tactics To Talk Effectively To Higher Ups; Be Persuasive Like A Boss

Learning how to talk effectively to higher ups is a big deal for your confidence and career prospects. Once you understand the elements of communicating effectively with executives and senior management, you will find it easier and easier to effectively communicate with higher ups.  I share 6 tactics to talk effectively to higher ups giving you practical actions to help you improve quickly. ---  Communicating effectively with higher ups starts with focusing on impacts and benefits. This is ...

4 Brilliant Ways To Be Open Minded At Work – A Critical Career Success Factor

Being open minded at work, in my view is a critical career success factor, for any professional or managerial role. Being open minded means you learn faster, are more empathetic, build better relationships faster … in short, open minded people usually do better jobs and are easier to work with. I share 4 ways to be open minded at work and maintain an open mindset. --- How to be more open minded starts with your mindset and attitude. Our brains love patterns which creates a tendency to be cl...

Grow Your Team By Coaching Employees – Build 5 Amazing Skills For Great Team Performance

Grow your team by coaching employees. There are so many benefits to investing your time to help your team members improve what they do and build new skills. Coaching your team is a great way to help build those trickier skills like people management and decision making.  I share employee coaching techniques for 5 high value skills to your employees that will make your job as a manager a lot easier.  ---  Coaching team members is not about telling employees what to do. Coach employees to get...

6 Ways To Get More Recognition At Work - Clearly Stand Out At Work

Get more recognition at work by learning how to communicate the benefits your work gives to your boss and colleagues. When you make the value you create clear and memorable, you really stand out at work and get a lot more recognition.  I share 6 ways to get more recognition at work and clearly stand out from the crowd.  How to stand out at work starts with doing the important things really well. You will have more work than you can do (unless you are very lucky). When you put more effort a...

What To Do Differently To Build High Performing Teams At Work

High performing teams are built not recruited. High performing teams produce amazing results because of how they operate; how team members work together; how they communicate and collaborate and how they support and help each other. Learn what makes high performing teams at work, what amazing teams do differently and 4 things the manager needs to do differently in building a high performing team. --- Management Skills Accelerator Course Becoming a successful manager is difficult enough. Wh...

What To Get Your Team Working On - Choosing Valuable Team Goals

What to get your team working on is super important as a manager. Possibly the most important thing. Choosing valuable team goals is the difference between delivering okay or great team performance. Learn 4 actions for choosing the right team goals to increase your team’s performance.  Choosing the right team goals at work is super important as goals provide direction, focus, purpose, and a fair way to measure performance. To choose valuable team goals don’t make them financial as few peop...

Delivering Bad News To Staff - Make Difficult Conversations Easier

Delivering bad news to staff is definitely one of the hardest jobs of being a manager. There is nothing nice about delivering bad news to employees and team members I explain exactly what to do when giving bad news to employees - during and after sharing bad news. Delivering bad news to your team at work is going to provoke an emotional response from multiple people. Before delivering bad news get your own emotions under control and rehearse how you are going to handle emotional outbursts....

Unlock the power of Teamwork! 6 Signs of Good Teamwork At Work

Good teamwork at work is hugely valuable for both manager and company. Teams significantly outperform groups of individuals, in my experience. Signs of great teamwork point to a good manager leading the team. I share 6 signs of good teamwork at work and how to improve teamwork in your team. Teamwork in the workplace is hugely beneficial for the manager who’s personal performance is assessed on the performance of their team. Great teamwork at work is great for the manager because: Teamwork...

Increase Team Performance - 5 Actions for Building Responsibility in Teams

Building responsibility in teams increases team performance and makes working in the team much more enjoyable. A win for everyone.  The manager has the biggest influence to encourage employees to take responsibility and knowing what to do makes a massive difference to your effectiveness as a manager.  I share 5 actions for building a culture of responsibility in teams to increase performance. How to encourage employees to take responsibility starts with how to give them permission. Taking...

5 Safe Ways To Challenge At Work And Giving Feedback To Your Boss

Learning safe ways to challenge at work can be career defining. Challenging at work is a crucial element of building better ideas and solutions. Being comfortable and skilled enough to challenge your boss without upsetting is one of the secrets to stand out at work. Learn 5 safe ways to challenge at work and giving feedback to your boss. How to give feedback to your boss can also be one of those difficult conversations at work. So few managers get useful and constructive feedback from team...

Managers Put Your Team Before Yourself & Gain Rapid Promotion

Managers … put your team before yourself to gain rapid promotion. This may sound a little counter intuitive, yet your performance is judged on your team’s performance.  Learn 4 compelling reasons for why putting your team first will make you a much better manager and help you get rapid promotion. Plus get practical tips on HOW to put team before yourself. Become a better manager by putting your team first. Management principles of give before you take is a compelling way to rapidly improve...

What Great Managers Do That Okay Ones Don’t – 5 Secrets To Become A Better Manager

What great managers do that okay ones don’t affects us all. Great managers create more than 8 times the value average managers do – that is a huge gap. Learn 5 key principles or approaches and become a better manager. --- Management Skills Accelerator Course Becoming a successful manager is difficult enough. When you add little or no training to this tough challenge, you journey gets a lot tougher and takes longer to achieve.  Learn the approach, the behaviours and the skills needed to b...

Improve Decision Buy-In - Making Decisions Reality At Work

Making decisions reality at work or getting a decision implemented by others to achieve a desired result - is far harder than making the decision itself. Improve decision buy-in from your boss, your team, and others, to make the implementation of decisions quicker, easier, and more successful. I share the steps and tactics I use in persuading others to buy-in to the decisions made and work to make them a reality.  --- How to Execute and Make Things Happen - Podcast https://enhance.training...

How To Give An Effective Performance Review – 12 Vital Tips To Action

Learn how to give an effective performance review and you have a great tool to motivate and develop team members alongside giving them realistic feedback about their performance. With the right preparation, you won’t feel nervous conducting a performance review. I share 12 vital tips for how to run a performance review meeting really well so your team member get loads out of it. -- -- The employee appraisal process starts when you set goals and objectives for your team members at the sta...

How To Be More Visible To Your Bosses – Get Promoted Faster & Progress Further

The more visible to your bosses you are, and the more you make your work visible, the faster you will be promoted and the further your career will progress. To get promoted you have to be good AND be more visible to your bosses than your competition. I share six key tactics for you to increase your visibility at work making getting promotion at work easier. --- Free Resources For more tips and advice on how to raise your profile and tips on how to market yourself internally in your orga...

How To Disagree With Someone More Powerful – 7 Steps To Respectfully Disagree

It is scary to disagree with someone more powerful than you at work. Learn to disagree respectfully and you are more likely to stand out, create more value and earn faster career progress. Learn 7 ways to respectfully disagree, 5 thought processes for WHEN disagreeing with your boss is the right thing, and 4 actions to improve how you communicate your disagreement. How to disagree with your boss is a skill. Voicing your disagreement should only be done after considering the impact of speak...

Start Brilliantly. 6 Crucial Actions to go from Employee to Manager

8 Common Mistakes Managers Make That Kill Team Performance and Morale

Learn the common mistakes managers make that kill team trust, respect, and appreciation of the manager so you can avoid making them. I share 8 typical mistakes managers make, fundamental mistakes, that your really need to avoid. Each of these 8 typical manager mistakes makes the transition to manager a lot harder and more painful for you and your team. Make these management mistakes and they will have a big negative impact on your team’s performance. These are common mistakes of new manage...

Feeling Safe at Work – 7 Ways of Creating Psychological Safety in Teams

Feeling safe at work or enjoying psychological safety in a team is a very big deal for all of us. I cover what is psychological safety, 4 stages of psychological safety and 7 ways of creating psychological safety in teams. Feeling safe within a team or having psychological safety at work provides a huge range of benefits including: 1.      Much more positive working atmosphere 2.      Better teamwork 3.      Lower staff attrition rates 4.      Greater levels of innovation 5.      Highe...

12 Actions to Step-Change Team Performance Through Knowing Your Team

Knowing your team as a manager gives you huge advantages to improve team performance. Get the most out of your team by getting to know your team on more than a superficial level. I share 12 actions to step change team performance through knowing your team a lot better. When you know your team's strengths and weaknesses, you can play to strengths and avoid weaknesses. Do this consistently and you will increase team performance.  Great managers know their team on a more detailed level that ...

Massively Reduce Workplace Stress - 4 Major Causes of Stress & What To Do

Preventing workplace stress is in everyone’s interests. I cover four fundamental major causes of stress in the workplace and share tips on how to deal with stress at work. Stress at work costs the UK economy £28bn per year with 23.3m sick days taken.  As a manager, you should be thing how to deal with stress at work for yourself personally and just as importantly, for your team. If team members are not at work because of workplace stress, they can’t do great work to hit team targets. I am...

6 Critical Actions to Handle the Pressure to Perform at Work

Everyone comes under pressure to perform at work. How we handle the pressure to perform at work is a big part of our personal success as well as how much we enjoy being at work. I share 6 actions to handle the pressure to perform at work. Pressure in the workplace increases as you enter the management ranks and progress though them. Dealing with pressure at work at times can get overwhelming. Dealing with pressure is a mental state of mind with physical implications. Staying calm under pre...

Office politics – 6 Crucial Ways to Successfully Navigate Workplace Politics

Learning how to play office politics to your advantage is a crucial part of any management job. Workplace politics happen because of conflicts, differences and scarcity. Navigating office politics is a key part of building personal influence within the organisation in which you work.  Learn 6 Crucial Ways to Successfully Navigate Workplace Politics. How to manage office politics starts with ensuring you are aware of the politics at work. Ask questions to those in your network to find out w...

7 Ways to Use 1:1 Meetings to Develop Employees & Improve Performance

Learn 7 ways to use 1:1 meetings to develop employees and improve performance of the team. One-on-one meetings with employees are the most value able of my week and it is incredible what you can achieve through them.  One on one meetings are super useful in setting goals and expectations and more importantly revising progresses towards goals and maintaining expectations. One-to-one should be held in private. Setting really clear goals in one on one meetings should be a priority for every m...

Self-Awareness for Managers – 5 Actions to Improve Your Self Awareness

Self-awareness for managers is an essential skill to lead and manage others better. Most people think they are self-aware, yet research has shown only 10-15% of people are truly self-aware. Take 5 actions to improve your self-awareness and make it easier to manage teams. Developing self-awareness as a manager is essential to success. If you can’t manage yourself, how can you manage others successfully? Firstly, lets cover “What is self-awareness?” It is your ability to perceive and unders...

Articulate Yourself Better – 8 Powerful Ways To Be More Articulate

Articulate yourself better! I share 8 powerful ways to be more articulate. When you can articulate your thoughts clearly and confidently to others, you gain a lot of confidence, feel more valued and be more effective at work. What does it mean to be more articulate? Being articulate means being clearer in what you say – the words, sentences etc used and also being better at how you communicate – using your voice, body language, emphasis etc. There are so many benefits from being able to ar...

People Management - Why Consistency is Key to Success & 5 Steps to Build Consistency

Why consistency is key to success in improving team performance is because consistency creates confidence, trust, belief, safety and ensures team members understand exactly what is expected. I share 5 steps to master consistency in people management. Success is all about consistency. The same is true when managing teams. The majority of team members need structure, clears goals and consistent expectations to enable them to consistently perform well and to enjoy their job.  Why consistency...

Gaining Employee Trust – How to Build Trust with a Team

Gaining employee trust - working out how to build trust with a team – is a key step to building and  improving team performance. Without trust, delivering on all the other responsibilities of a manager become so much harder. I share 7 actions for how to build trust with your team. Winning team trust is most easily done while being genuine, while doing your best to help and support team members reach team goals. Start by understanding there are two types of trust most people look for. The st...

5 Reasons Leaders Should Care About Bullying & 7 Ways to Stop Bullying

Leaders should care about bullying on their teams and within their companies because the negative impact on performance and costs is big. I share 5 reasons managers should care about bullying and 7 suggestions for how to stop bullying in the workplace. The impact of bullying on teams is big. 33% report they have seen colleagues being bullied. If managers don’t appear to take action, then team trust heads downwards quickly. If managers are bullying staff and the leaders in the business igno...

Success is Getting Your Employees Thinking – Create A Team Problem Solving Environment

Success is getting your employees thinking. For any manager, the more your employees can help you do your job, the better off you will be, the company will be, and your employees will be.  I share why you should get your employees thinking, 3 key ways to get your team members thinking and when to assign problems not tasks at work. Success is getting your employees thinking because when you are using your team’s problem solving capability, you are encouraging your team to improve its perfor...

Managers Should Have Opinions – Why Speaking Up is so Important

Managers should have opinions and express them. Too many of us view expressing an opinion at work as a potentially dangerous move. Learn why speaking up is so important, how to speak up at work and when to express your opinion at work plus 10+ tips to make speaking up easier. Expressing an opinion at work is a key way to be noticed AND more importantly giving your opinion is a key way you can add a lot of value at work. You are an expert in your area so your opinion is very important. By c...

4 Practical Steps to Deliver Great Customer Service – Essential to Improve Relationships with Internal and External Customers

Deliver great customer services and you will be liked and appreciated. As a manager or a business owner, knowing practical steps to deliver great customer service is super important.   When thinking about ways to deliver better customer service, we usually think about external customers or clients. Great customer service is just as important internally. As managers, our teams work with many colleagues within the business, each of which should be considered for as part of providing great cus...

Stop Tolerating Poor Employees - The Team Impact of Bad Employees

Stop tolerating poor employees. No matter how you feel or the problems with taking action, not taking action is a lot worse for you personally, the team and the business. I am covering 4 critical reasons why you really want to take action quickly. ---- Reliably transform problem people impacting team performance. Don't procrastinate as people problems nearly always grow and they will impact team performance. To help you take action I have a course taking you through every step needed.  https...

How to Gain Respect from Your Boss or Manager

How to gain respect from your boss is a top priority for pretty much everyone. I have 7 actions to share with you to proactively gain respect from your manager and then deepen that respect to become a trusted partner to your manager. Gain respect from your boss by helping them personally and helping the team. Focusing on both will create a lot of goodwill towards you and fundamental in how to get respect at work from both your boss and team members.  When planning how to gain respect from ...

Work Smarter Before Working Harder to Get Ahead at Work – 5 Ways to Create Lots More Value

Work smarter before working harder is about targeting higher value work or making improvements to create more value for the business in which you work. I share 5 essential approaches to increase the value your efforts create. To be more successful and to progress your career quicker, work smarter before working harder to get ahead at work. What does working smarter mean – simply creating more value in the same time or with the same effort. Even small improvements add up over time.  Is wor...

7 Actions to Manage Your Peers After Promotion – Make the transition easier & quicker

Working out what actions to manage your peers after promotion is a real challenge. The transition from peer to manager is tough for both parties.   I share 7 actions to manage your peers after promotion to make the transition easier and quicker. Managing former peers takes courage and confidence. Use these 7 actions to learn how to manage your peers after a promotion. You will a lot happier and more confident and so will your team!  The first action to manage your peers after promotion is...

How Great Managers Handle Criticism – 5 Key Actions to Take

We can all learn a lot from how great managers handle criticism. Dealing with criticism at work is not easy and as you climb the ranks, you are guaranteed to get more criticism.  Take these 5 key actions to handle criticism at work. It is really easy to get defensive or dismiss criticism without thinking about what is behind the criticism. How you handle criticism at work in part will determine how far your career progresses.   The better you get at dealing with criticism and in particula...