Enhance.training

8 Actions to Take for Employees Not Hitting Targets (To Get Them Back On Track Quickly)

Learn 8 actions to take for employees not hitting targets and you will reduce your frustration and problems.   Doing nothing and hoping that employees start hitting targets at work is the worst plan – doing the same thing very rarely gives you a different result. Take action for employees missing targets.  The first action to take for employees not hitting targets is to understand what the problems are. If you don’t understand the cause of team members not hitting targets, then you are no...

8 Actions to Take for Employees Not Hitting Targets (To Get Them Back On Track Quickly)

Learn 8 actions to take for employees not hitting targets and you will reduce your frustration and problems.   Doing nothing and hoping that employees start hitting targets at work is the worst plan – doing the same thing very rarely gives you a different result. Take action for employees missing targets.  The first action to take for employees not hitting targets is to understand what the problems are. If you don’t understand the cause of team members not hitting targets, then you are no...

When To Say No At Work and How To Say No (to the Boss and Others)

When to say No at work is a critical as how you say no at work.   You don’t want to offend others, or appear to be unreasonable or difficult. Even more important, you don’t want to let others down, be a walk over or overload yourself.  Getting good at how to say no is a key skill to develop as early as possible. If you go into the management ranks without being good at saying no, your problems will only multiply.   So when should we say no in the workplace?  We go through 5 reasons you s...

Active Listening Skills For Managers

Active listening skills for managers can make a massive different to how well you do job as a manager. To manage a team effectively and well, learning about each individual and what is going on in the team is essential and active listening skills are a key part of your management skills to achieve this.   We spend around 45% of our day listening to others, yet only 2% of professionals have received formal training on understanding and improving their listening skills.   Using actively list...

How To Create A Project Plan that Works in 9 Easy Steps

How to create a project plan that you manager will sign off is not as hard as you might think.   It doesn’t matter if the project is big or small, include 8 these eight project plan components, and you will be set up to successfully deliver your project and have everything to needed to convince your manager and other stakeholders to sign off your project plan.   When thinking about how to write a project plan THE critical starting point is to decide on the project goals and scope. The scop...

6 Top Reasons Why Employees Leave Their Jobs

There are lots of reasons why employees leave their jobs. I am sharing the top reasons employees quit their jobs backed up by multiple employee surveys. The first three of these reasons are always in the top 5, no matter when the survey was carried out.  Why good employees leave is useful to know from the managers point of view because they you can work to delay the person leaving as long as possible. This gives you the benefit of there work for longer.   One of the top reasons why good em...

7 Actions for Giving Negative Feedback to Employees

Giving negative feedback to employees is one of the most feared tasks of managers. 43% of 2,700 leaders surveyed found giving corrective feedback is a “stressful and difficult experience” and hence the majority of managers don’t give negative feedback.   In an Officevibe survey from thousands of companies, 83% of employees really appreciate feedback, regardless of whether its positive or negative. And a Gallup Poll found that employees receiving negative feedback were 20 times more likely t...

6 Tactics To Deal With Pressure At Work

Pressure at work is next to impossible to avoid, not matter what job you do. Therefore learning how to deal with pressure at work is a pretty sensible skill set to develop.   Your ability to productively manage pressure at work is as important to your career progress as developing many other more obvious skills. I take you through 6 tactics to deal with pressure at work, which will help you with managing stress in the workplace.   The first tactic in learning how to manager pressure at wor...

How to Write a CV for Professionals

How to Write a CV For Professionals to consistently get interviews for the jobs you really want demands a slightly different approach. Updating your CV and hoping this will get you to interview is not enough.  When you write your CV, you are giving the reader an example of your work. The CV writing skills you demonstrate are another area you can compete on  - in addition to what you have done – which give the reader an indication of your likely work skills and approach.  How you write your...

My Manager Doesn’t Like Me - 5 Tactics For How To Change This

My manager doesn’t like me is a horrible feeling to have. The good news is I have 5 tactics for you to use to change this quickly.    Having a good relationships or at least a professional relationships with your manager is so important for your career and it makes going to work each day much more enjoyable.   I share 10 signs your boss doesn’t like you. If your manager doesn’t like you, you will be in the receiving end of at least some of these signs and your team members won’t have the s...

5 Mentoring Skills for Managers – How to Pass On Skills & Knowledge

Mentoring skills for managers is about HOW you teach and transfer knowledge and skills to your team members.  Using mentoring skills in the workplace can be a great way to leverage your time and skills as a manager by upskilling your team so they can do more.   I take you through how mentoring helps you, 4 essential mentoring skills and touch on 10 key skills that will help you be a better mentor.   So why should you use mentoring in the workplace? Firstly using mentoring at work is a gre...

5 Coaching Skills for Leaders and Managers

Coaching skills for leaders and managers are super useful to drive the accountability and performance of team members.   I share 5 coaching skills for leaders and managers to help you get more from your team and make your team members happier in the process.  Coaching skills in the workplace are quite different from the more traditional training skills and mentoring skills. Coaching skills give you another very effective way to manage and develop team members.  One of the best outcomes of...

5 Coaching Skills for Leaders and Managers

Coaching skills for leaders and managers are super useful to drive the accountability and performance of team members.   I share 5 coaching skills for leaders and managers to help you get more from your team and make your team members happier in the process.  Coaching skills in the workplace are quite different from the more traditional training skills and mentoring skills. Coaching skills give you another very effective way to manage and develop team members.  One of the best outcomes of...

When to Use Training, Mentoring and Coaching At Work

When to use training, mentoring and coaching at work is important as each of these staff development approaches are different. These terms are used interchangeably at work by most so it is easy to be unsure of the differences between training mentoring and coaching.  I hope everyone has experienced training as it is widely used in most business as the go to method of staff development. Training is the cheapest method of development mainly as it is short in duration (hours to a few days) and...

7 Actions for Managing High Performing Employees

How you go about managing high performing employees is every bit as important as having high performers on your team.  High performing team members add that secret sauce to the team, help drive the rest of the team further, and are a key part of the team delivering great results.  I take you through 7 actions I have found to be super important in managing high performing team members.  When thinking about managing high performers, setting expectations and goals together is a great starting...

7 Secrets to Progress Your Career Quickly – Consistently Get Promoted

I share 7 secrets to progress your career quickly.  You probably know many people that work really hard, do a good job yet don’t seem to get promoted. Getting promoted is like playing a game – once you know the rules, playing the games gets a lot easier and you get promoted.  Advancing your career does take hard work, yet hard work alone is not enough. You have to work smartly too and work out what skills and experience are needed for the next level up and proactively seek out this experie...

5 Actions for Effective One-on-One Meetings with Team Members

8 Actions to Set Employee Goals That Get Results

Setting employee goals are at the heart of successful performance management. Goals align the efforts of everyone in the business, helping drive company level success. Setting clear realistic goals provide direction for employees, helps motivate employees and improves overall performance.  I take you through 8 actions to set employee goals that get results. Use these actions to set employee goals and you will have clear, realistic goals, that the employees feel they own alongside you.  Goa...

Giving Useful Feedback to Employees - What To Include & How To Deliver

Giving good useful feedback to employees is not easy. Confidence and working out what to say are both big barriers. I hope the advice in this podcast will make giving useful feedback to employees a lot easier for you.   Giving feedback to team members starts with describing What Exactly Happened – what did they do to make you want to give them feedback. Giving general feedback – good or bad – doesn’t help – it needs to be specific with examples and facts.  Giving feedback effectively shoul...

8 Steps To Delegate Effectively

8 Steps To Delegate Effectively

How To Empower Employees To Make Decisions

How to empower employees to make decisions is one of the hardest tasks many managers face. After all, you have been promoted to the management ranks in part because you are a good decision maker, yet your time each day to make decisions is limited.  I take you through 7 actions to take to empower employees to make decisions with confidence.   4 great reasons to empower employees to make decisions: 1.                So you gain more time back in your day 2.                For you to focus...

10 Skills All Effective Managers Have

What makes an effective manager? Learn about 10 skills all effective managers have that make them successful, effective and respected. Included are tips, frameworks, and where to get additional information.   There are so many skills need to be an effective manager – those managers that get a lot done through their teams, keep their teams motivated through thick and thin, create the right environment for individual and team success, develop the skills of their team members so they can do mo...

How to Welcome a New Employee

How to welcome a new employee is a big deal. After all, you have spent time, effort and money finding a great person to join your team and help solve some of the problems you are wrestling with. You want them to be excited, get off to a great start and be happy working in the team so they stay and do the best work they can.  There is a lot you can proactively do that doesn’t take that much time to make sure your new joiner receives a great first impression of you, the team and the company. ...

What to Put in a Career Development Plan – 6 Actions to Drive Retention & Motivation

What to put into a career development plan to really engage employees, motivate them and keep them doing the best job they can. Learn about 6 actions to drive retention, motivation, and performance.   Creating a career development plan takes some thought and putting the career plan into action takes effort. Career planning is good for you, the team and the individual.  Career development proactively helps the employee to learn new skills and gain new experience which helps them deliver mor...

5 Steps to get the Right People Doing the Right Job

Get the right people doing the right job and you are halfway to your next managerial promotion. Getting this right is crucial for every manager yet it remains a tough challenge even for experienced managers.   I share 5 steps to get the right people doing the right job, to make overcoming this challenge easier.    The first step is to work out what the right job actually is. This sounds obvious and probably straight forward. In practice this can be quite hard to put down on paper. I share ...

5 Steps to Manage Conflict Between Team Members - Reduce Tensions Quickly

5 steps to manage conflict between team members gives you practical steps that you can implement to reduce and remove conflict between individuals and teams.   How to handle conflict between team members is not easy. It can be tough to know where to start. Don’t put off taking action to resolve workplace conflict. If you don’t then chances are that is will only get worse, causing you and your team even more problems.   The first step when thinking about how to manage conflict between emplo...

6 Ways to Manage Team Members Always Off Sick - Reduce Bogus Sickness

Having to manage team members always off sick is painful. It is hard enough that you and the team have to cover their work. It is even worse if you suspect they are not really ill.   Learn 6 ways to manage team members always off sick which will help you reduce the amount of time employees who are not really sick spend away from work.   The 6 ways to handle team members off sick all the time are also very useful when you have to handle team members who are genuinely off sick. It is importa...

7 Steps for Giving Direction to Team Members – Drive Action & Results, Not Confusion

Giving direction to team members and then seeing them take action and deliver the results you want takes skill. It is not easy which is why I am share 7 steps for giving direction to team members that will make your job easier and the team more successful.   The first step is to know your team –which members, after agreeing the goals to achieve, will just get it done compared to those who need a lot more support and help to reach those same goals. Work out who is best for which goal and giv...

7 Ways to Deal with Employees Who Don’t Listen

Having to deal with employees who don’t listen is so frustrating. Being ignored at work is never nice at the best of times and if you have to deal with employees who don’t listen it can knock your confidence, impact the team overall and can certainly create negative feelings that help no-one.  I share 7 ways to tackle employees who don’t listen, and each is effective. Don’t allow team members who don’t listen to remain an annoyance, a hindrance and a source of disruption for the team any lo...

6 Ways to Deal with Team Members Who Don’t Want to Work

When you have team members who don’t want to work on your team it is painful, frustrating and problematic for the whole team.   And worse, team members and your boss are looking at you to deal with the employee who is not pulling their weight.   There can be lots of reasons why your team member doesn’t want to work: 1.      Personal Problems outside of work 2.      Problems within work 3.      Unrealistic expectations 4.      Actions or comments that have impacted their outlook and mot...

9 Ways to Manage Negative People At Work

Being around negative people at work is energy sapping, demoralising and frankly makes life at work a lot more difficult. The obvious step is to spend as little time around them as possible.   If you have to work with them – because they are a colleague, you manage them or need to work on a project with them, then learning how to manage negative people at work becomes really useful and makes your life at work better.  I take you through 9 ways to manage negative people at work.  The first...

5 Ways To Prepare For A Retailer Buyer Meeting – Get the listings you want

Preparing for a retailer buyer meeting is always daunting. Product buyers or retailer buyers are trained and experienced to get the best deal for the retailer, which can often mean a poor deal for you.   You want to grow your product business and getting retailer listings is a really great way of growing so there is a lot riding on the meeting with the buyer. I go through the key areas you need to focus on prior to going into the meeting.   Do these well and you have a much better chance o...

How do You Spot a Difficult Manager vs a Toxic Manager – 18 signs to look for

How to you spot a difficult manager vs a toxic manager is pretty useful to know, particularly if you are changing managers or moving to a new team.   Difficult managers may not be easy to work with, yet they can be very good for your career and skill set. Everyone wants to avoid toxic managers because they don’t help anyone.   How to spot a difficult manager and what makes them difficult quickly is super useful as you can then start working out how you are going to manage what makes them d...

7 Ways To Handle A Difficult Manager At Work – Gain A Strong Supporter Not A Headache

How to handle a difficult manager at work are vital skills to learn as we will all have a difficult boss at some point in our careers.  I take you through 7 ways to handing a difficult manager at work. Firstly, working with a difficult boss is not like the same as working with a toxic manager. A difficult boss still has our interests at heart - they are just not easy to deal with for any number of reasons.   When thinking about bout to deal with a difficult manager at work start by being s...

How To Build Professional Relationships At Work - Create Better Relationships Faster

How to Build Professional Relationships at Work is a challenge for us all.   I share 8 ways tried and tested ways to build professional relationships at work so you can create better relationships faster with your colleagues.   Better relationships allow you to be more effective at work, increase your enjoyment at work and increase the likelihood of being promoted.   The first step when relationship building at work is to be a likeable person. This may seem obvious – being nice, pleasant,...

How to Resign from a Job Professionally – For Great References and Future Job Opportunities

How to resign from a job professionally so that you keep your manager onside, get a good reference and keep open future job opportunities through your manager and colleagues is what I cover.  When you have decided to resign from a job, you want to leave as quickly as possible and start your new role. Running out the door is even more appealing when you don’t get on with your manager or some of your team.    As hard as it can be, leaving well is much more important than leaving quickly. The...

How To Manage Difficult Conversations At Work

How to manage difficult conversations at work is a challenge for every manager. No-one enjoys having difficult conversations and they are one of the most feared aspects of being a manager.     To be an effective manager, being able to manage the things that don’t go well, the bad attitudes of team members, underperformance issues and all the other negative aspects of managing people is pretty essential  -  certainly if you want to get a lot done, if you want to keep the team motivated and i...

How do You Manage Difficult Employees - Interview Question Answered With Examples

How do you manage difficult employees of often asked in interview when:  1.           The interviewer or hiring manager is judging how effective a manager you are 2.            You are joining a team with one or more difficult employees in it, and the interviewer wants to know how you are going to handle them 3.            The team you will be managing has one or more difficult people in it  The reasons for being asked how do you manage difficult employees are wide so it makes sense to a...

What to do When Staff or Colleagues Undermine You – 5 Proactive Steps

What to do when staff or colleagues undermine you? It is horrible when you realise one of your colleagues is actively trying to undermine you and make you look bad in front of others. It can knock your confidence and trust in others and can be very demotivating. Worst case, your job could be under threat. To make this bad situation worse, the undermining actions are often subtle and hard to really pinpoint.   If you find yourself in this situation, there is a lot you can proactively do to s...

How To Handle Team Members with Bad Attitudes - 6 Tried & Tested Steps

How to handle team members with bad attitudes? Disruptive team members are a problem we have all faced either when managing a team or working in a team. Other team member’s bad attitudes can quickly affect your attitude and performance and the team’s attitude and performance. Dealing with negative employees is energy draining at the best of times for those around them.  Learn six tried and tested steps for how to manage disruptive employees successfully. The most important step when thinkin...

What Questions To Ask In An Interview – How to WOW the Interviewer

Deciding what questions to ask in an interview is always challenging. You will have plenty of things that you would like to know before starting and you know that you have to impress the interviewer with what you do ask.   Not asking any questions in an interview is a no no as it will give the impression you are not keen or interested, thus losing you the job.  So how should we prepare our questions to ask in a job interview? To ask really good questions, you need to know something about t...

Political Skills for Leaders – 5 essential skills for influencing others

Political skills for leaders are skills that are essential for anyone who wants to be more effective in influencing others. Building agreement, alignment and alliances with businesses enable you to deliver significantly more – which helps you, your team, and the overall business.  Political skills in management start with yourself and developing personal skills. We cover self-awareness, self-control and being proactive which are all very important skills when thinking about how to influence...

Why Should I Hire You? Best Interview Question Answer

“Why should I hire you?” is a common interview question. You might be taken back with the slight challenge implied yet will probably list out all your strengths with your answer.  This interview question has a trap that many candidates fall into which to avoid needs some preparation.   Other variations on this interview question include: ·        Why should we hire you? ·        Why do you want to work here? ·        Why do you want to work for us? ·        Why do you want to work as t...

How To Execute and Make Things Happen – 8 Practical Steps for Success

How to execute and make things happen is the set of skills needed to turn ideas into reality. Many businesses place too much emphasis on those with good ideas which is maybe 5-10% of a solution and don’t emphasis the execution skills needed to turn ideas into concreate action and results – the 90%+ of the solution and the hard part. In this podcast I share 8 key practical steps that will help you significantly improve how to execute and make things happen personally and through your teams. ...

How Do You Manage Expectations – Interview Question

How do you manage expectations or how do you manage the expectations of your manager are both interview questions you should expect to be asked in pretty much any interview you attend.   How you manage expectations at work is such a critical skill for everyone, and in particular anyone managing people.  If you manage expectations well, then you will be: 1.            Easier to work with 2.            Colleagues will like you more - because you don’t let them down  3.            You are ...

Long Term Planning For Business / Strategic Planning

Long term planning for business or strategic planning is the hardest type of planning because the timeframes are over years and a huge amount can change in that time.   I am going to take you through how to approach long term planning for business, what to consider, what to avoid and how best to approach each stage.  When setting strategy or long term business goals you should undertake a realistic and honest assessment of the current business as well as understanding the external market, ...

Forward Planning For Managers – What to Include, Avoid and Do

Forward planning for managers is an essential part of the job. The purpose of planning is to think through the steps we need to take to reach a goal, hopefully massively increasing the chances of reaching that goal and hopefully doing so quicker and more easily.  The purpose of planning is so  1.            we don’t let others down or damage relationships,  2.            we use as little time, energy, and money as we can while still achieving our goals,  3.            we know which steps...

Increase Your Product Price Successfully

How to increase the price of your products without losing customers is a big challenge. Price has a significant influence on our profits, sales volumes, and our customers.   I’m going to let you in on 7 secrets on how the experts deliver a price increase as part of their retail pricing strategy.   How to raise product prices starts with your confidence. This may sound cheesy but if you believe in your product price increases, you have done your homework, then your confidence will impact th...

How To Deal With An Underperforming Team Member - Tried & Tested Successful Approach

Working out how to deal with an underperforming team member and then taking the right action is one of the bigger personal challenges any manager or leader faces at work. I would like to take you through the approached I used, successfully, time and time again in over 25 years of managing teams.  The first step to take when confronted with how to deal with an underperforming employee is not to ignore the problem. You know it will be a challenge, unpleasant and possibly difficult, yet procra...