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4 Practical Steps to Deliver Great Customer Service – Essential to Improve Relationships with Internal and External Customers

Enhance.training

English - September 17, 2023 14:00 - 35 minutes - 24.6 MB
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Deliver great customer services and you will be liked and appreciated. As a manager or a business owner, knowing practical steps to deliver great customer service is super important. 

 When thinking about ways to deliver better customer service, we usually think about external customers or clients. Great customer service is just as important internally. As managers, our teams work with many colleagues within the business, each of which should be considered for as part of providing great customer service.

Deliver great customer service, and our external customers are much more likely to want to use our products and services. Deliver better customer service and our colleagues will want to work with us and not let us down.

In this podcast, we are discussing 4 Practical Steps to Deliver Great Customer Service with customer services expert Pierre Bauzee from Beyond Satisfaction.

 For more help use the free resources available:

 https://enhance.training/team-and-business-management-resources/ 

 https://beyondstatisfaction.co.uk

 If you have any questions on “4 Practical Steps to Deliver Great Customer Service” please email me at [email protected]

 Jess

Enhance.training