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Enhance.training

187 episodes - English - Latest episode: about 13 hours ago -

Want to learn and develop more skills to propel your career or business forward? The Enhance.training team share our business knowledge built up over decades of working with top business including Innocent Drinks, Cadburys, Unilever, PA Consulting and many more. 

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Episodes

4 Vital Ways To Make Your Middle Managers Successful

April 25, 2024 12:00 - 11 minutes - 7.74 MB

Being in middle management is a tough job. Middle managers are also vital to the success of your business, translating the business goals and strategy into day to day activity and performance to reach those goals.  Businesses with their middle managers in the top quartile of performance on average delivered 3 to 21 times more shareholder value than middle managers in the other quartiles. A massive reason to invest to make your middle managers more successful. I share 4 vital ways to make y...

6 Tactics To Talk Effectively To Higher Ups; Be Persuasive Like A Boss

April 18, 2024 12:00 - 11 minutes - 7.75 MB

Learning how to talk effectively to higher ups is a big deal for your confidence and career prospects. Once you understand the elements of communicating effectively with executives and senior management, you will find it easier and easier to effectively communicate with higher ups.  I share 6 tactics to talk effectively to higher ups giving you practical actions to help you improve quickly. ---  Communicating effectively with higher ups starts with focusing on impacts and benefits. This is ...

4 Brilliant Ways To Be Open Minded At Work – A Critical Career Success Factor

April 11, 2024 12:00 - 11 minutes - 8.11 MB

Being open minded at work, in my view is a critical career success factor, for any professional or managerial role. Being open minded means you learn faster, are more empathetic, build better relationships faster … in short, open minded people usually do better jobs and are easier to work with. I share 4 ways to be open minded at work and maintain an open mindset. --- How to be more open minded starts with your mindset and attitude. Our brains love patterns which creates a tendency to be cl...

Grow Your Team By Coaching Employees – Build 5 Amazing Skills For Great Team Performance

April 04, 2024 12:00 - 13 minutes - 9.67 MB

Grow your team by coaching employees. There are so many benefits to investing your time to help your team members improve what they do and build new skills. Coaching your team is a great way to help build those trickier skills like people management and decision making.  I share employee coaching techniques for 5 high value skills to your employees that will make your job as a manager a lot easier.  ---  Coaching team members is not about telling employees what to do. Coach employees to get...

6 Ways To Get More Recognition At Work - Clearly Stand Out At Work

March 28, 2024 13:00 - 13 minutes - 9.01 MB

Get more recognition at work by learning how to communicate the benefits your work gives to your boss and colleagues. When you make the value you create clear and memorable, you really stand out at work and get a lot more recognition.  I share 6 ways to get more recognition at work and clearly stand out from the crowd.  How to stand out at work starts with doing the important things really well. You will have more work than you can do (unless you are very lucky). When you put more effort a...

What To Do Differently To Build High Performing Teams At Work

March 21, 2024 13:00 - 11 minutes - 8.23 MB

High performing teams are built not recruited. High performing teams produce amazing results because of how they operate; how team members work together; how they communicate and collaborate and how they support and help each other. Learn what makes high performing teams at work, what amazing teams do differently and 4 things the manager needs to do differently in building a high performing team. --- Management Skills Accelerator Course Becoming a successful manager is difficult enough. Wh...

What To Get Your Team Working On - Choosing Valuable Team Goals

March 14, 2024 13:00 - 11 minutes - 7.98 MB

What to get your team working on is super important as a manager. Possibly the most important thing. Choosing valuable team goals is the difference between delivering okay or great team performance. Learn 4 actions for choosing the right team goals to increase your team’s performance.  Choosing the right team goals at work is super important as goals provide direction, focus, purpose, and a fair way to measure performance. To choose valuable team goals don’t make them financial as few peop...

Delivering Bad News To Staff - Make Difficult Conversations Easier

March 07, 2024 13:00 - 8 minutes - 5.84 MB

Delivering bad news to staff is definitely one of the hardest jobs of being a manager. There is nothing nice about delivering bad news to employees and team members I explain exactly what to do when giving bad news to employees - during and after sharing bad news. Delivering bad news to your team at work is going to provoke an emotional response from multiple people. Before delivering bad news get your own emotions under control and rehearse how you are going to handle emotional outbursts....

Unlock the power of Teamwork! 6 Signs of Good Teamwork At Work

February 29, 2024 13:00 - 14 minutes - 10.2 MB

Good teamwork at work is hugely valuable for both manager and company. Teams significantly outperform groups of individuals, in my experience. Signs of great teamwork point to a good manager leading the team. I share 6 signs of good teamwork at work and how to improve teamwork in your team. Teamwork in the workplace is hugely beneficial for the manager who’s personal performance is assessed on the performance of their team. Great teamwork at work is great for the manager because: Teamwork...

Increase Team Performance - 5 Actions for Building Responsibility in Teams

February 22, 2024 13:00 - 11 minutes - 7.93 MB

Building responsibility in teams increases team performance and makes working in the team much more enjoyable. A win for everyone.  The manager has the biggest influence to encourage employees to take responsibility and knowing what to do makes a massive difference to your effectiveness as a manager.  I share 5 actions for building a culture of responsibility in teams to increase performance. How to encourage employees to take responsibility starts with how to give them permission. Taking...

5 Safe Ways To Challenge At Work And Giving Feedback To Your Boss

February 15, 2024 13:00 - 12 minutes - 8.6 MB

Learning safe ways to challenge at work can be career defining. Challenging at work is a crucial element of building better ideas and solutions. Being comfortable and skilled enough to challenge your boss without upsetting is one of the secrets to stand out at work. Learn 5 safe ways to challenge at work and giving feedback to your boss. How to give feedback to your boss can also be one of those difficult conversations at work. So few managers get useful and constructive feedback from team...

Managers Put Your Team Before Yourself & Gain Rapid Promotion

February 08, 2024 13:00 - 12 minutes - 8.33 MB

Managers … put your team before yourself to gain rapid promotion. This may sound a little counter intuitive, yet your performance is judged on your team’s performance.  Learn 4 compelling reasons for why putting your team first will make you a much better manager and help you get rapid promotion. Plus get practical tips on HOW to put team before yourself. Become a better manager by putting your team first. Management principles of give before you take is a compelling way to rapidly improve...

What Great Managers Do That Okay Ones Don’t – 5 Secrets To Become A Better Manager

February 01, 2024 13:00 - 13 minutes - 9.12 MB

What great managers do that okay ones don’t affects us all. Great managers create more than 8 times the value average managers do – that is a huge gap. Learn 5 key principles or approaches and become a better manager. --- Management Skills Accelerator Course Becoming a successful manager is difficult enough. When you add little or no training to this tough challenge, you journey gets a lot tougher and takes longer to achieve.  Learn the approach, the behaviours and the skills needed to b...

Improve Decision Buy-In - Making Decisions Reality At Work

January 25, 2024 13:00 - 10 minutes - 7.57 MB

Making decisions reality at work or getting a decision implemented by others to achieve a desired result - is far harder than making the decision itself. Improve decision buy-in from your boss, your team, and others, to make the implementation of decisions quicker, easier, and more successful. I share the steps and tactics I use in persuading others to buy-in to the decisions made and work to make them a reality.  --- How to Execute and Make Things Happen - Podcast https://enhance.training...

How To Give An Effective Performance Review – 12 Vital Tips To Action

January 18, 2024 13:00 - 15 minutes - 10.4 MB

Learn how to give an effective performance review and you have a great tool to motivate and develop team members alongside giving them realistic feedback about their performance. With the right preparation, you won’t feel nervous conducting a performance review. I share 12 vital tips for how to run a performance review meeting really well so your team member get loads out of it. -- -- The employee appraisal process starts when you set goals and objectives for your team members at the sta...

How To Be More Visible To Your Bosses – Get Promoted Faster & Progress Further

January 11, 2024 13:00 - 17 minutes - 11.8 MB

The more visible to your bosses you are, and the more you make your work visible, the faster you will be promoted and the further your career will progress. To get promoted you have to be good AND be more visible to your bosses than your competition. I share six key tactics for you to increase your visibility at work making getting promotion at work easier. --- Free Resources For more tips and advice on how to raise your profile and tips on how to market yourself internally in your orga...

How To Disagree With Someone More Powerful – 7 Steps To Respectfully Disagree

January 04, 2024 13:00 - 12 minutes - 8.66 MB

It is scary to disagree with someone more powerful than you at work. Learn to disagree respectfully and you are more likely to stand out, create more value and earn faster career progress. Learn 7 ways to respectfully disagree, 5 thought processes for WHEN disagreeing with your boss is the right thing, and 4 actions to improve how you communicate your disagreement. How to disagree with your boss is a skill. Voicing your disagreement should only be done after considering the impact of speak...

Start Brilliantly. 6 Crucial Actions to go from Employee to Manager

December 28, 2023 13:00 - 12 minutes - 8.54 MB

8 Common Mistakes Managers Make That Kill Team Performance and Morale

December 21, 2023 13:00 - 14 minutes - 9.95 MB

Learn the common mistakes managers make that kill team trust, respect, and appreciation of the manager so you can avoid making them. I share 8 typical mistakes managers make, fundamental mistakes, that your really need to avoid. Each of these 8 typical manager mistakes makes the transition to manager a lot harder and more painful for you and your team. Make these management mistakes and they will have a big negative impact on your team’s performance. These are common mistakes of new manage...

Feeling Safe at Work – 7 Ways of Creating Psychological Safety in Teams

December 14, 2023 13:00 - 10 minutes - 7.61 MB

Feeling safe at work or enjoying psychological safety in a team is a very big deal for all of us. I cover what is psychological safety, 4 stages of psychological safety and 7 ways of creating psychological safety in teams. Feeling safe within a team or having psychological safety at work provides a huge range of benefits including: 1.      Much more positive working atmosphere 2.      Better teamwork 3.      Lower staff attrition rates 4.      Greater levels of innovation 5.      Highe...

12 Actions to Step-Change Team Performance Through Knowing Your Team

December 07, 2023 13:00 - 11 minutes - 8.08 MB

Knowing your team as a manager gives you huge advantages to improve team performance. Get the most out of your team by getting to know your team on more than a superficial level. I share 12 actions to step change team performance through knowing your team a lot better. When you know your team's strengths and weaknesses, you can play to strengths and avoid weaknesses. Do this consistently and you will increase team performance.  Great managers know their team on a more detailed level that ...

Massively Reduce Workplace Stress - 4 Major Causes of Stress & What To Do

November 30, 2023 13:00 - 11 minutes - 8.14 MB

Preventing workplace stress is in everyone’s interests. I cover four fundamental major causes of stress in the workplace and share tips on how to deal with stress at work. Stress at work costs the UK economy £28bn per year with 23.3m sick days taken.  As a manager, you should be thing how to deal with stress at work for yourself personally and just as importantly, for your team. If team members are not at work because of workplace stress, they can’t do great work to hit team targets. I am...

6 Critical Actions to Handle the Pressure to Perform at Work

November 23, 2023 13:00 - 7 minutes - 5.52 MB

Everyone comes under pressure to perform at work. How we handle the pressure to perform at work is a big part of our personal success as well as how much we enjoy being at work. I share 6 actions to handle the pressure to perform at work. Pressure in the workplace increases as you enter the management ranks and progress though them. Dealing with pressure at work at times can get overwhelming. Dealing with pressure is a mental state of mind with physical implications. Staying calm under pre...

Office politics – 6 Crucial Ways to Successfully Navigate Workplace Politics

November 16, 2023 13:00 - 11 minutes - 7.82 MB

Learning how to play office politics to your advantage is a crucial part of any management job. Workplace politics happen because of conflicts, differences and scarcity. Navigating office politics is a key part of building personal influence within the organisation in which you work.  Learn 6 Crucial Ways to Successfully Navigate Workplace Politics. How to manage office politics starts with ensuring you are aware of the politics at work. Ask questions to those in your network to find out w...

7 Ways to Use 1:1 Meetings to Develop Employees & Improve Performance

November 09, 2023 13:00 - 11 minutes - 8.27 MB

Learn 7 ways to use 1:1 meetings to develop employees and improve performance of the team. One-on-one meetings with employees are the most value able of my week and it is incredible what you can achieve through them.  One on one meetings are super useful in setting goals and expectations and more importantly revising progresses towards goals and maintaining expectations. One-to-one should be held in private. Setting really clear goals in one on one meetings should be a priority for every m...

Self-Awareness for Managers – 5 Actions to Improve Your Self Awareness

November 02, 2023 13:00 - 12 minutes - 8.54 MB

Self-awareness for managers is an essential skill to lead and manage others better. Most people think they are self-aware, yet research has shown only 10-15% of people are truly self-aware. Take 5 actions to improve your self-awareness and make it easier to manage teams. Developing self-awareness as a manager is essential to success. If you can’t manage yourself, how can you manage others successfully? Firstly, lets cover “What is self-awareness?” It is your ability to perceive and unders...

Articulate Yourself Better – 8 Powerful Ways To Be More Articulate

October 26, 2023 12:00 - 12 minutes - 8.44 MB

Articulate yourself better! I share 8 powerful ways to be more articulate. When you can articulate your thoughts clearly and confidently to others, you gain a lot of confidence, feel more valued and be more effective at work. What does it mean to be more articulate? Being articulate means being clearer in what you say – the words, sentences etc used and also being better at how you communicate – using your voice, body language, emphasis etc. There are so many benefits from being able to ar...

People Management - Why Consistency is Key to Success & 5 Steps to Build Consistency

October 19, 2023 12:00 - 10 minutes - 7.04 MB

Why consistency is key to success in improving team performance is because consistency creates confidence, trust, belief, safety and ensures team members understand exactly what is expected. I share 5 steps to master consistency in people management. Success is all about consistency. The same is true when managing teams. The majority of team members need structure, clears goals and consistent expectations to enable them to consistently perform well and to enjoy their job.  Why consistency...

Gaining Employee Trust – How to Build Trust with a Team

October 12, 2023 12:00 - 12 minutes - 8.36 MB

Gaining employee trust - working out how to build trust with a team – is a key step to building and  improving team performance. Without trust, delivering on all the other responsibilities of a manager become so much harder. I share 7 actions for how to build trust with your team. Winning team trust is most easily done while being genuine, while doing your best to help and support team members reach team goals. Start by understanding there are two types of trust most people look for. The st...

5 Reasons Leaders Should Care About Bullying & 7 Ways to Stop Bullying

October 05, 2023 12:00 - 10 minutes - 7.3 MB

Leaders should care about bullying on their teams and within their companies because the negative impact on performance and costs is big. I share 5 reasons managers should care about bullying and 7 suggestions for how to stop bullying in the workplace. The impact of bullying on teams is big. 33% report they have seen colleagues being bullied. If managers don’t appear to take action, then team trust heads downwards quickly. If managers are bullying staff and the leaders in the business igno...

Success is Getting Your Employees Thinking – Create A Team Problem Solving Environment

September 28, 2023 12:00 - 9 minutes - 6.75 MB

Success is getting your employees thinking. For any manager, the more your employees can help you do your job, the better off you will be, the company will be, and your employees will be.  I share why you should get your employees thinking, 3 key ways to get your team members thinking and when to assign problems not tasks at work. Success is getting your employees thinking because when you are using your team’s problem solving capability, you are encouraging your team to improve its perfor...

Managers Should Have Opinions – Why Speaking Up is so Important

September 21, 2023 12:00 - 12 minutes - 8.6 MB

Managers should have opinions and express them. Too many of us view expressing an opinion at work as a potentially dangerous move. Learn why speaking up is so important, how to speak up at work and when to express your opinion at work plus 10+ tips to make speaking up easier. Expressing an opinion at work is a key way to be noticed AND more importantly giving your opinion is a key way you can add a lot of value at work. You are an expert in your area so your opinion is very important. By c...

4 Practical Steps to Deliver Great Customer Service – Essential to Improve Relationships with Internal and External Customers

September 17, 2023 14:00 - 35 minutes - 24.6 MB

Deliver great customer services and you will be liked and appreciated. As a manager or a business owner, knowing practical steps to deliver great customer service is super important.   When thinking about ways to deliver better customer service, we usually think about external customers or clients. Great customer service is just as important internally. As managers, our teams work with many colleagues within the business, each of which should be considered for as part of providing great cus...

Stop Tolerating Poor Employees - The Team Impact of Bad Employees

September 14, 2023 12:00 - 13 minutes - 9.48 MB

Stop tolerating poor employees. No matter how you feel or the problems with taking action, not taking action is a lot worse for you personally, the team and the business. I am covering 4 critical reasons why you really want to take action quickly. ---- Reliably transform problem people impacting team performance. Don't procrastinate as people problems nearly always grow and they will impact team performance. To help you take action I have a course taking you through every step needed.  https...

How to Gain Respect from Your Boss or Manager

September 07, 2023 12:00 - 17 minutes - 11.8 MB

How to gain respect from your boss is a top priority for pretty much everyone. I have 7 actions to share with you to proactively gain respect from your manager and then deepen that respect to become a trusted partner to your manager. Gain respect from your boss by helping them personally and helping the team. Focusing on both will create a lot of goodwill towards you and fundamental in how to get respect at work from both your boss and team members.  When planning how to gain respect from ...

Work Smarter Before Working Harder to Get Ahead at Work – 5 Ways to Create Lots More Value

August 31, 2023 12:00 - 11 minutes - 7.82 MB

Work smarter before working harder is about targeting higher value work or making improvements to create more value for the business in which you work. I share 5 essential approaches to increase the value your efforts create. To be more successful and to progress your career quicker, work smarter before working harder to get ahead at work. What does working smarter mean – simply creating more value in the same time or with the same effort. Even small improvements add up over time.  Is wor...

7 Actions to Manage Your Peers After Promotion – Make the transition easier & quicker

August 24, 2023 12:00 - 12 minutes - 8.56 MB

Working out what actions to manage your peers after promotion is a real challenge. The transition from peer to manager is tough for both parties.   I share 7 actions to manage your peers after promotion to make the transition easier and quicker. Managing former peers takes courage and confidence. Use these 7 actions to learn how to manage your peers after a promotion. You will a lot happier and more confident and so will your team!  The first action to manage your peers after promotion is...

How Great Managers Handle Criticism – 5 Key Actions to Take

August 17, 2023 12:00 - 10 minutes - 7.54 MB

We can all learn a lot from how great managers handle criticism. Dealing with criticism at work is not easy and as you climb the ranks, you are guaranteed to get more criticism.  Take these 5 key actions to handle criticism at work. It is really easy to get defensive or dismiss criticism without thinking about what is behind the criticism. How you handle criticism at work in part will determine how far your career progresses.   The better you get at dealing with criticism and in particula...

5 Ways to Build Rapport and Connect with Work Colleagues

August 10, 2023 12:00 - 12 minutes - 8.46 MB

Building rapport with colleagues and connecting with work colleagues is so important in creating a great team to work in and for improving team performance.   I am sharing 5 ways to build rapport and connect with work colleagues. These are tried and tested approaches that all absolutely work. Building rapport is a critical step in building trust and stronger positive relationships, which in turn create better teamworking, more engagement, more loyalty and better team performance.   When c...

Managing Upwards Brilliantly – 6 Tips for One-on-One Meetings With Your Manager

August 03, 2023 12:00 - 13 minutes - 9.48 MB

Managing upwards well is so important. Having a good relationship with your boss improves your happiness at work, your engagement, increases what you learn and speeds up your career progress. Who doesn’t want all these outcomes?  Learn 6 critical tips for managing upwards brilliantly during your one-on-one meetings with your manager. Your one-on-one meetings with your boss are your most important meetings for your happiness at work and your career progress. I am sharing tips to help you ge...

6 Actions For Successfully Instilling Team Direction & Hitting Goals

July 27, 2023 12:00 - 11 minutes - 8.21 MB

Instilling team direction and consistently keeping team members pointed in the same direction is a lot harder than most managers anticipate.   Learn 6 actions for successfully instilling team direction, and thus making reaching team goals a lot easier.  Consistently communicating team direction is needed with the pressures and demands placed on everyone. It is so easy to be distracted and to forget about team direction.  Building confidence in team direction is a first step and there is n...

7 Steps To Manage An Employee Who Can’t Take Criticism or Won’t Accept Feedback

July 20, 2023 12:00 - 12 minutes - 8.67 MB

An employee who can’t take criticism or who won’t accept feedback can be very difficult to manage. Learn 7 Steps to make your job a lot easier and managing them more effective. When you have to manage an employee who can’t take criticism it is tempting to not give them any feedback or take the very safe option of providing positive or bland feedback. This route doesn’t help anyone, especially you the manager.   Giving useful, practical, and well thought out feedback is a job requirement of...

What is a Team Ownership Mindset plus 10 Ways to Create More Ownership

July 13, 2023 12:00 - 10 minutes - 7.44 MB

What is a team ownership mindset and more importantly how do I go about increasing ownership within a team? 9 Characteristics, 9 Benefits and 10 proven ways to create team ownership mindsets. ---  10 Factors In Creating Team Accountability can be found here: https://enhance.training/10-factors-in-creating-team-accountability-tm0154/ ---  Getting team members to take ownership is a really important challenge to tackle as a manager. You get so many benefits personally from achieving a team own...

7 Reasons to Build Emotional Resilience at Work plus 7 Ways to do it

July 06, 2023 12:00 - 12 minutes - 8.71 MB

Being able to handle difficult experience and challenges at work (and in life) is a very important ability to succeed, to become good at any skill or job.   Learn 7 reasons to build emotional resilience at work plus 7 critical ways to build emotional resilience. Building resilience, in my view, is incredibly useful in life and definitely useful at work. Managers need emotional resilience to do their jobs well.   There are so many challenges, pressures and events that occur everyday in bus...

4 Early Warnings Signs of a Bad Employee + 8 More Commonly Seen Signs

June 29, 2023 12:00 - 10 minutes - 7.59 MB

There are many signs of a bad employee – learn 12 of them. 4 warning signs of a problem employee give you a much better chance of catching problems early and avoiding difficult and time consuming actions later on. A stitch in time saves nine really does apply. One of the key warning signs of poor employees is a lack of openness. Problem employees nearly always try to hide the problems they are creating. When taking on a new team and looking for bad employees, work out who is the least open...

Networking Skills for Managers – 4 Key Ways to Improve Your Networking

June 22, 2023 12:00 - 11 minutes - 8.31 MB

Networking skills for managers become increasingly important as we climb the ranks. I share 4 keys ways to improve your networking both internally within your company and externally. There are a lot of elements that go into networking skills for professionals and I am covering the 4 key ones that are at the core of being successful at professional networking for managers. Don’t start networking just focused on getting a sale or getting a new job. Getting results from networking does take t...

How to Handle Making Mistakes At Work – 6 Practical Steps to Rectify

June 15, 2023 12:00 - 11 minutes - 8.31 MB

Making mistakes at work is something everyone does. To reduce the mistakes you make and to increase the speed of your learning, we are going through 6 practical ways for how to handle making mistakes at work.  “Should I admit to my mistakes at work?” is a question many ask themselves. Rather than avoiding admitting mistakes at work, take immediate responsibility for mistakes that you have made. Taking this mental approach gives you many benefits including fostering trust and speeding up you...

6 Factors to Create a Great Professional Brand at Work

June 08, 2023 12:00 - 13 minutes - 9.17 MB

Creating a great professional brand at work gives you many advantages in a very competitive workplace. Consciously building your personal branding at work gives you more progress and more control over your reputation.   I share 6 factors Create a Great Professional Brand at Work The first step in actively creating a good professional brand is to define your brand. When you are clear about the brand you want, you will communicate your professional brand more consistently and clearly. Thinki...

5 Reasons To Market Your Worth to Management

June 01, 2023 12:00 - 11 minutes - 8.05 MB

Actively market your worth to management and you will get ahead quicker than those that don’t market their worth.  I am sharing 5 reasons to market your worth to management allowing you to get a lot further ahead quicker  Initially, I found the need to advertise your worth at work more than a little daunting. It didn’t take long before I become comfortable after a little practice.  There are so many benefits of communicating your worth at work. Most of us start by communicating our worth ...

5 Actions for Bad Staff Members at Work to Build Trust, Not Fear

May 25, 2023 12:00 - 11 minutes - 7.71 MB

Every manager hates having bad staff members in their team. I am sharing 5 actions for bad staff members at work to build trust, not fear.   Maintaining team trust is super important to keep team motivation and performance high. Taking any action with problem employees is difficult enough. Even worse is the action you take is going to impact your teams trust, motivation, and performance – hopefully positively rather than negatively.  Many managers when facing a bad team member take action...