22: Leading Teams to Deliver Amazing Guest Experiences With Clint Westbrook
Customer Service Academy
English - July 24, 2020 11:29 - 32 minutes - 44.8 MB - ★★★★★ - 46 ratingsBusiness Education business customerservice leadership marketing Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
In this episode, I speak with Clint Westbrook, who has spent time with Disney, Darden Restaurants, and The Wolfgang Puck organization. We discuss:
Treating Customers as Guests Having fun at work and being generous with recognition Developing teams to grow Building a reputation of trustworthy leadership
It's time for the great service comeback!
Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants. He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement. Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.
Tony Johnson Customer Service Expert | Author | Trainer | Speaker
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