Crucial Talks Podcast artwork

Crucial Talks Podcast

134 episodes - English - Latest episode: about 4 years ago - ★★★★★ - 40 ratings

Understand what drives people! Host: Mike Sedam

Business Education Self-Improvement
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Episodes

Crucial Talks Episode 67: Leadership and the Hero's Journey with Brian Cunningham

January 20, 2019 19:17 - 28 minutes - 39.2 MB

Mike Sedam welcomes Brian Cunningham back to the Crucial Talks Podcast. In this episode, Brian and Mike talk more theoretically about leadership and how the "Hero's Journey" can help bring people to a new level of performance. The discussion talks about transformation, employee engagement, and emotional decision-making. The discussion includes references to Gary Varynerchuk's discussion about people that may want to try something new because they are unhappy in the workplace and the impor...

Crucial Chat: Sometimes You Take a Ball to the Face

January 19, 2019 00:34 - 3 minutes - 4.98 MB

Mike Sedam brings another short crucial chat with lessons about the importance of roles in our decision-making and behavior. This week as my son's second indoor soccer game. He's eight and hasn't really played before. During the game, he had to play goalie. The first time ever. He had only seen goalies play on television and on video games. As social storytellers we all use prototypes to figure out the behaviors of the roles we play. He did the same thing. He tried his hardest to exhibit ...

Crucial Talks Episode 66 - Dan Oblinger Life and Death Listening

January 13, 2019 19:25 - 48 minutes - 66.6 MB

Mike Sedam and Dan Oblinger talk about Dan's book, Life or Death Listening: A Hostage Negotiator's How-to Guide to Mastering the Essential Communication Skill. Amazon: https://amzn.to/2RGFSGb Dan is a hostage negotiator, speaker, and trainer that focuses on the essential need to actively listen to others. In this episode, the role of "listener" is discussed as something we need to do in anything we do and in any other role we play. Listening adds value to everything we do. Master listene...

Crucial Talks Episode 65: Douglas Vermeeren - Personal Power Mastery

January 06, 2019 22:00 - 33 minutes - 45.6 MB

Mike Sedam talks with Douglas Vermeeren about his book, Personal Power Mastery. Available from Amazon: https://amzn.to/2VvlLd0. Doug has interviewed over 400 of the top achievers of today to write his book. He has focused on people as having power over their choices. People are not always prepared to take the outcome of their lives personal. People need to "own it" and that lets them affect changes in their lives. Choice is our biggest fundamental power. Power is the ability to act or t...

Crucial Talks Best of 2018

January 02, 2019 00:08 - 17 minutes - 23.5 MB

Clips from 2018 episodes of the Crucial Talks Podcast. Have a great 2019. Please stay in touch by visiting www.crucialtalks.com  

Crucial Talks Episode 64: Jason Weber Trust, Relationships, and Self-Awareness in the Real World

December 30, 2018 18:29 - 56 minutes - 77.9 MB

Mike Sedam talks to Jason Weber about his enterprise-level experience in the state of Wisconsin. This episode applies to multiple industries in both the public and private sector because it discusses concepts that apply to any human-based system. We discuss the need for trust, how to build relationships, and how self-awareness is necessary to help see another person's or group's point of view. Jason is a training and development manager for Wisconsin, but also has his own consulting compan...

Crucial Talks Episode 63: The Communication ClausE

December 24, 2018 03:39 - 14 minutes - 19.6 MB

Santa Claus is part of the magic of Christmas for a child. Ultimately, one day, some kid will mention something negative about Santa Claus to other kids. Similarly, every day in our organizations, our businesses, our communities, and our relationships, communication is happening. Sometimes communication is about something negative. Communication is more than just sending and receiving words. Those words carry meaning and emotions. We need to be responsible for the words we say and how we...

Crucial Chat: Be The Hero of Your Own Story - Bumblebee and Optimus Prime

December 22, 2018 18:45 - 4 minutes - 5.97 MB

We are all social storytellers and can be the hero of our own story. My son and I were watching the Bumblebee movie trailer and he asked if Bumblebee could be the hero since he wasn't the leader. Absolutely he can, and so can you. Heroes are uplifting, improve the lives of others, uphold values, and protect others. Please connect with me via www.crucialtalks.com

Crucial Talks Episode 62: Brian Cunningham - Leadership Revolution Because Evolution Takes Too Long

December 16, 2018 22:32 - 38 minutes - 52.6 MB

In this episode, Mike Sedam speaks with Brian Cunningham about his journey from parking lot attendant to CEO and his book, The Leadership Revolution - Because Evolution Takes Too Long. You can buy his book from Amazon: https://amzn.to/2BtsBq2 More about Brian and his book can be found at: http://awarenessquotientleadership.com/ In this episode, we talk about how leadership skills have to be functional. This means we don't just need theory, but we need to be able to operationalize those th...

Crucial Talks Episode 61: Jill Christensen on Employee Engagement

December 10, 2018 00:45 - 38 minutes - 52.9 MB

Mike Sedam talks with Jill Christensen about employee engagement. This includes talking about the fact all people want the same things we always have: openness, trust, purpose, and a feeling of belonging.  Jill has written a great book about employee engagement that can be found on Amazon here: https://amzn.to/2QY5y0G Put people first and the rest will follow. People that do not feel they are trusted will not go above and beyond. When employees are engaged, they trust their senior leaders...

Crucial Chat: Building Capacity with Communication

December 07, 2018 18:49 - 6 minutes - 9.46 MB

Redundancy in systems helps maintain a level of service when failures happen. In this 7 minute Crucial Chat, Mike Sedam discusses the use of a free tool we all have (communication) to build capacity in our systems. Please visit www.crucialtalks.com to connect with Mike if you have any questions or comments.

Crucial Talks Episode 60 Brave Leadership with Kimberly Davis

December 02, 2018 22:23 - 40 minutes - 56.1 MB

Mike Sedam interviews Kimberly Davis about Brave Leadership.  Kimberly has written a book called Brave Leadership. You can buy her book from Amazon: https://amzn.to/2CkA8t7  http://www.braveleadershipbook.com/ Kimberly also runs a program called OnStage Leadership. www.onstageleadership.com.  Kimberly talks about bravery, the role of storytelling, and tools to become an authentic leader. This entire episode of full of great tools to help build the capacity to lead, to connect, to be aut...

Crucial Chat: Communicating from a Good Place. It Matters.

December 01, 2018 16:12 - 3 minutes - 5.51 MB

Sometimes people need to communicate negative information. This can be bad news, a mistake someone made, or discussing how someone can improve. Leaders deal with this all the time. We can come to these conversations from two different places. A good place or a bad place.  People that come from a bad place feel that people are a problem to deal with.  People that come from a good place feel that people are valuable. Coming from a good place gives feelings of trust and openness. The exact ...

Crucial Talks Episode 59 Rick Grimes and Lessons on Decision-Making

November 25, 2018 16:21 - 16 minutes - 22.7 MB

Mike Sedam uses three clips from The Walking Dead to talk about decision-making. In this episode, there are three key takeaways about decision-making and a bonus takeaway. Bonus Takeaway: There are micro-learning opportunities in everything we do. Try to grow in ways that can help in everyday life and in our workplaces... even while being entertained. If we can learn lessons from a television show about something as ridiculous as a zombie apocalypse, we can learn from anything. Takeaway 1:...

Crucial Chat: Gratitude - Positive Social Emotion and Emotional Intelligence

November 21, 2018 15:23 - 3 minutes - 5.4 MB

Thanksgiving is a great holiday: turkey, pie, football, and...GRATITUDE. Gratitude is a strong positive social emotion.  The more we practice gratitude, the more we and the people that experience our gratitude benefit. Gratitude can lead to higher levels of success, more loyalty, and increased happiness. Through gratitude, people can gain respect, earn trust, and motivate others.  Gratitude also replaces and prevents negative emotions. Gratitude can prevent anger, meanness, and jealousy....

Crucial Talks Episode 58 Risk Tolerance and Building Your Personal Brand

November 18, 2018 22:05 - 22 minutes - 31.2 MB

In this episode, Mike Sedam, uses a short clip from remarks made by Gary Vaynerchuk to discuss Risk Tolerance and building a personal brand. The full video of Gary Vee's remarks can be watched here: https://www.youtube.com/watch?v=dcgLyG2a6G4&t=60s or listened to here: https://itunes.apple.com/us/podcast/why-right-now-is-time-to-take-that-risk-3x-short-film/id928159684?i=1000423760460&mt=2 Mike uses a presentation he gives to professionals in the gas and petroleum industry, power generation...

Crucial Chat: Antidote to Anxiety - Shift your Mindset

November 14, 2018 18:34 - 3 minutes - 4.59 MB

Mike Sedam talks about the antidote to anxiety. We all deal with anxiety. There are a bunch of tools that focus on our biology and physiology to deal with anxiety including getting more sleep, exercising, and breathing. They all focus on the physical. Shifting our mindset is a great antidote for anxiety because we are social storytellers that tell ourselves stories and because they come from such a great source, us, we believe them. We tell ourselves we aren't good enough and it causes us ...

Crucial Chat: The WHY of The Crucial Talks Podcast

November 12, 2018 16:26 - 2 minutes - 3.84 MB

Mike Sedam reiterates and acknowledges the WHY of the Crucial Talks Podcast: To help people who are social storytellers that crave social belonging and social esteem. To help us experience the workplace and our lives in a way that impacts us as social beings. To help us tame the fast-paced world we live in.

Crucial Talks Episode 57 Jason Lauritsen on Unlocking High Performance

November 11, 2018 15:40 - 40 minutes - 56 MB

Jason Lauritsen joins Mike Sedam to discuss the workplace and how people can have a rewarding and fulfilling experience at work. Employee engagement is a cornerstone of the discussion. Jason talks about how he was driven to understand why a person would leave a job when he worked as a headhunter. He not only wanted to fill the position, but wanted to find out why the prior employee did not want to stay. The problem he saw was that he was trying to find someone who could merely survive wor...

Crucial Talks Episode 56 Mark Gober on Consciousness and Ending Upside Down Thinking

November 04, 2018 18:21 - 37 minutes - 51.5 MB

Mike Sedam interview Mark Gober about consciousness and his book, An End to Upside Down Thinking. You can get his book from Amazon: https://amzn.to/2QEclgs In this episode, Mark introduces his ideas surround consciousness preceding reality. We get a different lens through which we can view our worlds. This expands our thinking into an area that relates to people as social storytellers. Mark views the brain as a "filter" that allows us to experience reality. Communication may also be happ...

Crucial Talks Episode 55 Isaac Tolpin Trust, Engagement, and Employee Development

October 28, 2018 17:34 - 35 minutes - 48.8 MB

Mike Sedam interviews Isaac Tolpin about the work he is doing on employee education through the concept of microlearning (www.conveyour.com) Isaac has even provided a free gift to all Crucial Talks listeners. https://new.conveyour.com/c/srlq5xng5c/free-high-performance-culture-system One of the important concepts of the Crucial Talks Podcast is that we learn from each other. Isaac talks to us from his lens as a futurist who not only understands technology, but applies human behavior to te...

Crucial Talks Episode 54 Amberly Lago Perception, Tribes, and Triumph

October 21, 2018 16:37 - 34 minutes - 47 MB

Mike Sedam interviews Amberly Lago about her journey of triumph over tragedy. Amberly has written a book called True Grit and Grace: Turning Tragedy Into Triumph. Her book is available on Amazon: https://amzn.to/2S5FWfy In this interview, Amberly talks about how changing her perception allowed her to overcome tragedy after a terrible motorcycle accident and how her perception allows her to deal with Complex Regional Pain Syndrome. Amberly also talks about the power of social networks and h...

Crucial Talks Episode 53 Kevin Murphy and the Three Rooms

October 14, 2018 22:22 - 25 minutes - 35 MB

In episode 53, Mike Sedam interviews Kevin Murphy about his book The Three Rooms. Available from Amazon: https://amzn.to/2QB6pVy. For more about Kevin or his book you can visit: www.thethreerooms.com The conversation about this book lets us look at the power of perception. We also get tools to use to help us be more mindful of where we are. Are we in the past, the present, or the future. These are the three rooms Kevin explains we can be in at any one time. Kevin's premise is that our exp...

Crucial Talks Episode 52 Cheryl Rice the You Matter Marathon...No Running Required

October 07, 2018 14:50 - 25 minutes - 35.5 MB

Cheryl Rice is interviewed by Mike Sedam about the You Matter Marathon. No running is required (thank goodness) in this marathon. Visit: http://youmattermarathon.com/ for more information and for your 30 free cards to hand out. The cards are the size of a business card and simply say "You Matter." Cheryl's motivation is to provide people with opportunities to connect. Something all of us as social storytellers need and crave. In this fast-paced world, we are social animals that require th...

Crucial Talks Episode 51 Jackie Stavros and More Conversations Worth Having

September 30, 2018 17:00 - 33 minutes - 46.3 MB

In this episode, Mike Sedam interviews the second half of the dynamic duo that wrote Conversations Worth Having. The book is available from Amazon: https://amzn.to/2S5hDOH Jackie Stavros talks to us about appreciative inquiry and how flipping the conversation can have a positive impact on how we deal with situations. She gives us two stories: one from an organization she helped and the second from her own personal life. These stories help us understand the concepts of appreciative inquiry ...

Crucial Talks Episode 50: Nate Regier, A Sherpa of Conflict, on Compassionate Accountability

September 23, 2018 17:10 - 31 minutes - 43.1 MB

Mike Sedam interviews Nate Regier, the author of Beyond Drama: Transcending Energy Vampires, and Conflict without Casualties about how his company, www.next-element.com helps people deal with conflict in positive ways. His book is available on Amazon: https://amzn.to/2LlYrK4 Nate talks to us about conflict and how people can spend energy on drama or compassion. He explains the difference as:  Drama is to struggle against. Compassion is to struggle with. People can do more together than t...

Crucial Talks Episode 49 Three Degrees of Influence: My Friend Bob Sakamano

September 15, 2018 23:19 - 12 minutes - 16.6 MB

In this episode, Mike Sedam talks about the three degrees of influence that was written about in the book Connected by Nicholas Christakis and James Fowler. Mike uses an example from the show Seinfeld to explain how degrees of separation impact influence people can have on others.  This is important when we are trying to make changes in our organizations or communities. Mike uses his knowledge of social networks, people as social beings, and the role of identity in decision-making and sens...

Crucial Talks Episode 48 Karen Jaw-Madson on Culture Your Culture - Designing Work Experiences so People and Business Thrive

September 09, 2018 19:31 - 38 minutes - 53 MB

Karen Jaw-Madson is interviewed by Mike Sedam about culture and her book Culture Your Culture: Innovating Experiences @Work. Her book can be found on Amazon: https://amzn.to/2Lo48HB Karen talks about developing a plan so that work experiences can be designed in a way that both people and the business thrive. Culture has been a huge part of Karen's life and she learned to be aware of social structures which lead to her exploring culture at a societal level, then applying what she has learne...

Crucial Talks Episode 47 Seinfeld vs. Costanza: Changing Conversations to Remove Conflict

September 02, 2018 20:32 - 14 minutes - 19.6 MB

Mike Sedam uses an episode of Seinfeld to discuss how our beliefs affect how we see the world around us and how that impacts our decisions. In Seinfeld, Episode 12 of Season 9, George has a huge wallet where he keeps everything. It is so large it causes him pain. It is also so large it give Jerry a lot to make fun of him about. We use it to better understand the book, Conversations Worth Having, by Jackie Stavros and Cheri Torres. By listening to the interactions between George and Jerry,...

Crucial Talks Episode 46 Cheri Torres and Conversations Worth Having

August 26, 2018 14:34 - 34 minutes - 46.8 MB

Cheri Torres is interviewed by Mike Sedam about how to have strength-based conversations to implement change. Cheri co-authored the book Conversations Worth Having. It is available from Amazon: https://amzn.to/2CibTMf Words have power, so we should be intentional of the words we use. Appreciative Inquiry is the foundation of these conversations and helps us change the lens we use to view a situation. You may be dealing with the same exact situation, but the frame you use to construct the c...

Crucial Talks Episode 45 Marques Ogden 3 Steps to Transformation and 3 Steps to Trust

August 19, 2018 15:38 - 32 minutes - 44.9 MB

Mike Sedam interviews Marques Ogden about self-transformation and trust on Episode 45 of the Crucial Talks Podcast. Marques Ogden is a former NFL football player and author that speaks and consults about leadership and transformation. His book can be found on Amazon: https://amzn.to/2Bor3xB What is so great about Marques is that he is relatable. His story of overcoming hardships relates to all of us. He has been through hard times. He has lost an important loved one. He has had to build hi...

Crucial Talks Episode 44: Melissa Agnes on being Crisis Ready and Brand Invincibility

August 12, 2018 17:44 - 47 minutes - 65.5 MB

Host: Mike Sedam Guest: Melissa Agnes On Episode 44 of The Crucial Talks Podcast, we talk to Melissa Agnes on her book, Crisis Ready. Check here for her book on Amazon: https://amzn.to/2BreWjo Melissa is awesome and talks to us about how our organization can build the capacity to deal with a crisis in a way that we can come out on the other side with increased trust and credibility. This is more than being able to manage crisis, it's about being ready for crisis in a way that helps the d...

Crucial Talks Episode 43 Esther Weinberg on the Dignity Zone: Trust, Respect, and Safety in Life and the Workplace

August 05, 2018 14:59 - 42 minutes - 57.9 MB

In this episode, Mike Sedam interviews Esther Weinberg. Esther Weinberg is a leader in redefining organizational culture. She has also written a leadership book called Become a Successful Leader: 57 Simple Strategies Any Leader Can Implement TODAY!. It can be found on Amazon: https://amzn.to/2LoLNtE In this episode, she talks about the role of dignity in workplaces and in our own lives. Esther is the founder of MindLight Group, www.mindlightgroup.com where she helps organizations unders...

Crucial Talks Episode 42 Joe Romm on Social Storytelling and How to go Viral and Reach Millions

July 29, 2018 20:02 - 50 minutes - 69.5 MB

Mike Sedam talks to Joe Romm, the author of How to Go Viral and Reach Millions. Joe's book can be found on Amazon: https://amzn.to/2CjFlRR Joe earned a degree in Physics from MIT. As a physicist, he saw that scientists were not very good at communicating. He studied why some communication works better than others and how messages between people could go viral. He gives five rules to follow that will increase the chance of a message going viral: 1. Tell a story 2. Use figures of speech 3...

Crucial Talks Episode 41 Maja Kazazic Positive Perspective and Relationships

July 22, 2018 21:42 - 53 minutes - 73.4 MB

In this episode, Mike Sedam is humbled to interview Maja Kazazic. Maja Kazazic grew up in war-torn Bosnia. She lost her leg and many friends during an explosion. Maja then moved to the United States where she not only learned to walk again, but learned to run again. She also started a successful technology company and now takes the lessons she has learned throughout her life to help the rest of us. Maja is the epitome of what is discussed on the Crucial Talks Podcast... having a positive v...

Crucial Talks Episode 40 Steve Sims on Imperfection is our Perfection - Trust, Relationships, and Positive Mindset

July 15, 2018 15:46 - 48 minutes - 67.2 MB

Imagine your list of getting things done. Have you been able to send people to see the Titanic, or figured out a way for clients to sing with their favorite band? How about closing down a famous museum for dinner in front of a famous sculpture while a world-renowned singer serenades the dinner party? Steve Sims has done all that. However, important to us are the tips he can give us on a positive mindset, relationships, and trust. Learn about his belief that business is personal. Learn abo...

Crucial Talks Episode 39 Appreciative Inquiry - People Positive: Lightbulbs and Lifeblood of Organizations

July 08, 2018 22:29 - 19 minutes - 26.6 MB

Appreciative Inquiry pursues changes to human systems with a focus on strengths. It is ultimately a method that takes a positive view of making change by focusing on people. People are ultimately the greatest resource of any organization.  In this episode, we get to talk about the search for the lifeblood of our organizations, of the systems we are all a part of. This strength-based search can lead to motivating, positive places to work, live, and play. It gets us out of a deficit-view of ...

Crucial Talks Episode 38 Name, Blame, & Shame Game - Intergroup Relationships

July 01, 2018 22:32 - 21 minutes - 29.5 MB

How we interact with others can have either a negative or positive impact on how we can get things done. If we see others as out-group members that we do not share a common goal with, it can cause us to behave differently toward them. The same things apply to how people treat us. In this episode, I explain what happened to me in a meeting.  When the meeting started I thought I was there to work with others in my organization to solve a problem. I was ready to take responsibility for a pret...

Crucial Talks Episode 38 Name, Blame, & Shame Game - Intergroup Relationships

July 01, 2018 22:32 - 21 minutes - 29.5 MB

How we interact with others can have either a negative or positive impact on how we can get things done. If we see others as out-group members that we do not share a common goal with, it can cause us to behave differently toward them. The same things apply to how people treat us. In this episode, I explain what happened to me in a meeting.  When the meeting started I thought I was there to work with others in my organization to solve a problem. I was ready to take responsibility for a pret...

Crucial Talks Episode 37 Self-Transformation - Four Step Process in Heartbreak Ridge and October Sky

June 24, 2018 21:55 - 19 minutes - 26.5 MB

Self-Transformation happens throughout our lives. We transform by adopting new roles and assigning behaviors to those roles. As the roles become more important to us, the behaviors we exhibit become more aligned with the roles we have adopted. We have done this since we were kids and continue to do it our entire lives. By understanding the process we have always used to change, we can make a conscious effort to transform who we are and what we want to become. There are four steps to this ch...

Crucial Talks Episode 36 People, Purpose, and Potential with Jeffrey Davidson

June 17, 2018 16:53 - 40 minutes - 55.3 MB

People are a company's biggest resource. Having the right people doing the right work maximizes potential. Jeffrey Davidson talks to us about people, about how teams are built, and what team members need to succeed. One of the first things a leader needs to do is ask "What did I do well? What can I build upon? Where could I have done better?" This shows a vulnerability and builds a pattern of feedback that can: 1. Set an example and 2. Allow teams to learn "As humans, we are social being...

Crucial Talks Episode 35 Legacy, Leadership, Lug Nuts - Rocky Romanella

June 10, 2018 15:20 - 35 minutes - 49.2 MB

Everyone plays roles. In this episode, Rocky Romanella, author of Tighten the Lug Nuts the Principles of Balanced Leadership, Senior Partner at 3 Sixty Management Services, a former leader at UPS, and all-around good guy talks to us about the role of leaders in instilling a legacy of behavior. Rocky's book can be found on Amazon: https://amzn.to/2QFdTXJ This concept is important because the roles people play and behaviors people assign to those roles will guide what they do. The role impor...

Crucial Talks Episode 34 Transformation and Trust with Nichole Carlson

June 03, 2018 18:14 - 29 minutes - 40.1 MB

Mike Sedam interview Nichole Carlson about transformation. Transformation is something we all need to do. One way to transform is to adopt a new role and live up to the behaviors of that role. In this episode, Nichole Carlson talks to us about her transformation as she left her comfort zone; traveled the world; was homeless, but happy; and then found success after she found happiness. She also talks about the need for trust in yourself and how to develop that trust. Nichole can be reached ...

Crucial Talks Episode 33 Empathy and Cooperation - Walking In Someone Else's Shoes

May 27, 2018 22:35 - 12 minutes - 16.6 MB

The roles people play impact their decisions. They will be more likely to work with others if they don't see the other person as a threat to the group they belong to. This is why it can be a valuable tool to consider the role the other person is playing. When considering the roles of other people, we are trying to "walk a mile in someone else's shoes." We should think about their needs, aspirations, and challenges so that we can communicate in a way that doesn't put them on the defensive. T...

Crucial Talks Episode 32 Emotionally Compromised or Emotionally Competent - Spock vs. Kirk

May 20, 2018 23:09 - 13 minutes - 19 MB

For a number of years, ever since the industrial revolution, people have been on a path where data and analysis was king. People believed that if they had the right data and the right analysis, then the decision would be obvious. However, emotion trumps data every day of the week. We make decisions based on what feels right. We are social, storytelling animals and emotions play a huge role in what we do. The key takeaways we can gain from this are: If we understand the why and how of human...

Crucial Talks Episode 31 Top Gun Day! Lagging vs Leading Indicators and using Appreciative Inquiry

May 13, 2018 23:21 - 14 minutes - 20.6 MB

Lagging indicators measure outcomes. Things that have already happened. Leading indicators measure inputs so that we can try to impact outcomes before they happen. Appreciative Inquiry, because it focuses on a strength-based, positive approach to change in human-based systems can help us when we are working on developing leading indicators. It's Mother's Day 2018, which coincidentally falls on Top Gun Day. So in this episode, we get to hear a clip from Top Gun to have a better understanding...

Crucial Talks Episode 30 Discipline Disrupts Discussion - Bueller, Bueller... Learning from Ferris and a Ferrari

May 06, 2018 20:55 - 15 minutes - 21.8 MB

Strong disciplinary programs exist in many workplaces today. It has been a part of our work cultures and is the "goto" framework in many organizations when someone does something wrong. Although we may have been taught to operate this way, discipline can hamper positive discussions that may actually help our organizations get better. If we focus purely on discipline, we are losing out on a tremendous amount of learning. Organizational learning is the key to honing and sharpening what we do. ...

Crucial Talks Episode 29 How Networks...Work - Armageddon and Soldiers - Goals and Categories.

April 29, 2018 15:55 - 14 minutes - 20.2 MB

Networking works because of goals and shared social categories. Goals that transcend groups and transcend conflict give people a way to work together. Shared social categories allow us to break down the walls that can separate people. One group that has used this to great effectiveness is Energy Safety Canda. Made up of six different associations and numerous members from different companies, they all can work together toward the goal of everyone going home safe. In this episode, examples fr...

Crucial Talks Episode 28 Reduce Trauma with Communication - Deepwater Horizon and The Office

April 22, 2018 17:54 - 18 minutes - 34.5 MB

Trauma is caused when a person perceives an event as life-threatening or life-altering. It can be something as bad as the Deepwater Horizon explosion where people are killed and seriously injured. Trauma can also be something that causes no physical harm. It is a psychological process. Because it is psychological, we may be able to impact trauma through a psychological process. In this episode, we discuss communication tools that could help people. Communicate the role of preparedness Comm...

Crucial Talks Episode 27 Problems with Problem-Solving - Sobel and Easy Company

April 15, 2018 21:25 - 15 minutes - 30.1 MB

Many of us and many of our organizations are focused on problem-solving. We are trying to find the issues and fix them. This is normal, especially when we can more easily find the negatives. Although it is normal, occurs often, and is arguably a necessity in our organizations, problem-solving can lead to some significant issues. These problems with problem-solving include fragmentation, narrow views that prevent consideration of the entire system, and negative, self-fulfilling prophecies. Th...

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