Connected & Ready
75 episodes - English - Latest episode: over 2 years ago -Business is experiencing extraordinary change. Supply chains are shifting, customer needs are evolving, and businesses must adapt to survive. Join us on Connected & Ready as author and tech journalist Gemma Milne explores trends in how companies are adapting to a disrupted world, and preparing for tomorrow. Brought to you by Microsoft, Connected & Ready is a weekly conversation with business leaders about innovation, resilience, and our capacity to succeed.
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Episodes
Low-Code Solutions for a Safe Return to Work, with Brennan McReynolds
November 05, 2020 00:15 - 37 minutes - 34.5 MBHost Gemma Milne is joined by Brennan McReynolds, Global Product & Technology lead for Host, a proprietary service of CBRE. They discuss the impact of COVID-19 on workplace technology, considerations for returning to work safely, and how to create an employee experience that meets individual and community needs. About Brennan McReynolds As Global Product & Technology lead for Host, Brennan is passionate about how technology can enhance and inform the workplace experience. Led by people...
Supply chains in the always on economy, with Mark Weimann
October 28, 2020 18:08 - 30 minutes - 28.1 MBHost Gemma Milne is joined by Microsoft Dynamics 365 Supply Chain Management senior technical specialist Mark Weimann. They discuss the impact of COVID-19 on supply chains, the importance of resilience, and the technologies that are helping companies increase supply chain visibility to gain a better understanding of their data. About Mark Weimann As senior technical specialist for Dynamics 365 Supply Chain Management, Mark helps enable digital transformation for organizations around the w...
Big questions, small data, with Lisa Morgan
October 21, 2020 18:13 - 30 minutes - 28.4 MBWriter Lisa Morgan joins host Gemma Milne for a discussion on how companies are using data and analytics today, why using historical data is becoming increasingly flawed, and how focusing on improvement and adaptation can help companies become more resilient. About Lisa Morgan Lisa Morgan is a seasoned journalist, industry analyst, and content strategist who focuses on the business impact of emerging technologies. Lisa's insights are frequently quoted verbatim as the launching point for i...
The lasting impact of COVID on digital sales, with Mary Shea
October 14, 2020 19:56 - 37 minutes - 34 MBHost Gemma Milne is joined by Mary Shea for a follow-up conversation about the digitization of sales, including the recent Forrester Consulting study commissioned by Microsoft, how businesses are adapting to meet the needs of their customers, and the technologies companies are investing in. About Mary Shea Mary Shea is a principal analyst at Forrester. She is specifically focused on the empowered B2B buyer and how business leaders must adapt, organize, and enable their marketers, sellers,...
Increasing workforce capacity through automation, with Maureen Fleming
October 07, 2020 19:48 - 33 minutes - 30.6 MBHost Gemma Milne is joined by Maureen Fleming of IDC for a conversation about the ways organizations are using automation today, how it gives them a competitive advantage, and what the future of automation might look like. About Maureen Fleming For more than a decade, Maureen has worked with clients on technology adoption topics and has tracked the key technology, architecture and deployment evolutions tied to process improvement. Learn more about IDC https://www.idc.com/ Topics of disc...
The rise of customer data platforms, with David Raab
October 01, 2020 00:36 - 23 minutes - 21.1 MBHost Gemma Milne is joined by David Raab of the Customer Data Platform Institute for a conversation about the rise of the CDP, the ways it’s changing—and being changed by—the marketplace, and why current trends make it more urgent than ever. About David M. Raab David is the founder and CEO of the Customer Data Platform Institute, which educates marketers and technologists about customer data management. In 2013, he was the first to name the Customer Data Platform category. The author of hu...
Digital first in a paper-driven industry, with John Cerone
September 23, 2020 18:38 - 36 minutes - 33.4 MBHost Gemma Milne is joined by John Cerone, principal at SHoP Architects. They discuss the role of technology in architecture today, its impact on innovation and creativity, and how tools like AR and VR are transforming how we think about collaboration and design. About John Cerone John Cerone is a Principal who leads SHoP’s Virtual Design and Construction teams, including all technology visioning initiatives and the development of bespoke technology tools. His work at SHoP includes a lead ...
Enabling better patient outcomes through AI, with Piotr Orzechowski
September 16, 2020 19:20 - 34 minutes - 31.9 MBHost Gemma Milne is joined by Piotr Orzechowski, CEO and founder of Infermedica, a developer of AI tools for triage and preliminary diagnosis. They discuss the impacts of AI on treatment, how partners are using their solutions, and what he’s learned during this period of massive change in care. About Piotr Orzechowski Piotr’s work is focused on improving the medical diagnostic process, increasing access to care, and streaming the costs of care. His company, Infermedica, has provided AI sol...
Technology opens new doors in real estate, with Ro Malik
September 09, 2020 16:27 - 34 minutes - 31.8 MBHost Gemma Milne is joined by Ro Malik, CEO and co-founder of Conversion Monster. They discuss the current trends in the real estate industry, how technology and innovation are transforming it, and what entrepreneurs and startups should know about the industry today. About Ro Malik Ro is the co-founder and CEO of Conversion Monster, LLC, a company of Inside Sales Agents that help real estate agents convert internet leads into opportunities. A 15-year veteran of the industry, Ro is also a r...
National Geographic envisions the future of education, with Vicki Phillips
September 02, 2020 18:30 - 34 minutes - 31.3 MBHost Gemma Milne is joined by Vicki Phillips, Chief Education Officer at National Geographic. They discuss the role National Geographic is playing in education today, the trends and technology that are transforming education, and what the future classroom might look like. About Vicki Phillips As chief education officer at the National Geographic Society, Vicki oversees the Society’s education strategy and programs. Prior to her current role, she served as an education strategist and, for n...
Ford goes from vehicles to ventilators, with Dr. Graham Hoare OBE
August 26, 2020 17:53 - 43 minutes - 39.9 MBHost Gemma Milne is joined by Dr Graham Hoare, chairman of Ford of Britain. They discuss the VentilatorChallengeUK Consortium, Ford’s role in the project, and the learnings that could change how we do business in the future. About Dr. Graham Hoare OBE Dr. Graham Hoare is executive director, Business Transformation, Ford of Britain. He is also a member of the Boards of Ford of Britain and Ford Technologies. He is a fellow of the Royal Academy of Engineering, the Institute of Mechanical En...
Low code in the pro developer toolkit, with Brian Hodel
August 19, 2020 19:16 - 29 minutes - 26.7 MBHost Gemma Milne is joined by Brian Hodel, a senior business systems analyst at T-Mobile. They discuss using low code, what it means for both developers and non-developers, and the business efficiency it provides. About Brian Hodel For over 10 years, Brian has worked in process improvement in industries ranging from manufacturing to healthcare. At T-Mobile, Brian’s main focus is Orbit, a project intake and approval review program that allows executives to go through and allocate resources...
Embracing the digital classroom, with Veronica Appleton
August 12, 2020 19:58 - 38 minutes - 34.9 MBHost Gemma Milne is joined by Veronica Appleton, adjunct professor of Communication Studies at DePaul University. They discuss the sudden shifts in education and technology, the opportunities within these changes, and how it’s evolved the teacher-student relationship. About Veronica Appleton Veronica Appleton is an adjunct professor in the College of Communications at DePaul University. In addition to teaching intercultural communication, Veronica is a researcher of organizational behavio...
Transforming sales and leading with empathy, with Chris Weber
August 05, 2020 16:46 - 40 minutes - 37.1 MBHost Gemma Milne is joined by Chris Weber, Corporate Vice President at Microsoft. They discuss recent shifts in digital sales tools and what that means for the sales discipline. About Chris Weber As corporate vice president of Microsoft’s Small, Medium & Corporate commercial segment, Chris helps drive growth across four solution areas: Modern Workplace, Business Applications, Apps & Infrastructure, and Data & AI. Learn more about Chris Weber: https://www.linkedin.com/in/chris-w...
Marketing innovation through cloud technology, with Cleve Gibbon
July 29, 2020 16:28 - 38 minutes - 35.1 MBHost Gemma Milne is joined by Cleve Gibbon, CTO of Wunderman Thompson, North America. They discuss using technology to facilitate modern marketing. About Cleve Gibbon As Wunderman Thompson NA CTO, Cleve drives key executive technology decisions around strategy, innovation, and product within Fortune 500 clients across North America. Additionally, Cleve sits on various technology councils across the WPP Group and technology vendor advisory boards. Learn more about Cleve Gibbon: ht...
Adopting low code technology, with Russ Felker
July 22, 2020 04:24 - 37 minutes - 34.2 MBHost Gemma Milne is joined by Russ Felker, CTO of GlobalTranz. They discuss GlobalTranz’s experiences with adding low code technology to their logistics operations, the issues it resolves, and what it takes to implement it successfully. About Russ Felker Currently the Chief Technology Officer for GlobalTranz, Russ has been a leader in product development and technology for more than 25 years. He has led the creation of multiple technology products solving issues within business process...
Preventing e-commerce fraud, with Steve Wilson
July 15, 2020 00:44 - 37 minutes - 34.3 MBHost Gemma Milne is joined by Steve Wilson, vice president and principal analyst at Constellation Research. They discuss the recent acceleration of e-commerce, the tools businesses can use to protect themselves from fraud, and the importance of having a good partner when transforming to digital. About Steve Wilson Steve Wilson has worked in innovation, research, development, and analysis for over 25 years. His particular areas of focus are digital identity and privacy, big data, and cy...
Rethinking IT priorities, with Adam Dennison
July 08, 2020 18:28 - 38 minutes - 35.1 MBHost Gemma Milne is joined by Adam Dennison, Executive Moderator for CIO magazine. They discuss recent research that looks at the impacts of current disruptions on budgets and priorities, how businesses are adjusting their investments and the important lessons we can all learn to be more prepared for what’s next. About Adam Dennison Adam Dennison has spent the last 10 years overseeing research published by CIO magazine. As a speaker and columnist, Adam shares his in-depth knowledge of ...
Digitizing the farm, with Arama Kukutai
July 01, 2020 20:00 - 33 minutes - 30.3 MBHost Gemma Milne is joined by Arama Kukutai, co-founder and partner of Finistere Ventures. They discuss current agricultural challenges, how tech is helping digitize farms, and what these changes mean for consumers. About Arama Kukutai Arama Kukutai has been an investor and entrepreneur in agribusiness for more than 20 years. During that time he has served as Executive Chairman of PKW Farms, led the New Zealand Trade & Investment Agency, and been an active speaker, writer, and thought ...
The future of sales is digital, with Mary Shea
June 24, 2020 21:14 - 36 minutes - 33.6 MBHost Gemma Milne is joined by guest speaker Mary Shea, a principal analyst serving B2B marketing professionals at Forrester Research. Hear Mary’s perspectives on the art of making meaningful connections during challenging times, the acceleration of digitization, and the advantages of AI technology. About Mary Shea Mary Shea is a principal analyst at Forrester. She is specifically focused on the empowered B2B buyer and how business leaders must adapt, organize, and enable their marketer...
Going direct to consumer – part 2, with Ariane Daguin
June 17, 2020 18:18 - 31 minutes - 28.5 MBHost Gemma Milne is joined by Ariane Daguin, CEO of D’Artagnan, a supplier providing professional chefs and restaurants with humanely raised, free-range, and sustainable ingredients. When 75% of D’Artagnan’s customers had to close virtually overnight, she and her team expanded their business model to include retailers and consumers. Hear about how they made the shift, the importance of learning from mistakes, and the hope she has for the future. About Ariane Daguin As the founder, owne...
Going Direct to Consumer – Part 1, with Na’ama Moran
June 10, 2020 17:13 - 36 minutes - 33.6 MBHost Gemma Milne talks with Na’ama Moran, CEO and co-founder of Cheetah, a restaurant supplier serving small businesses in San Francisco and the Bay Area through their innovative app and warehouse infrastructure. When Cheetah experienced a sudden 80% drop in demand due to shelter-in-place orders, it pivoted its business model, providing consumers with direct access to supplies and restaurants with new access to customers. Hear about the trends that forced Cheetah’s pivot, the creati...
Going direct to consumer – part 1, with Na’ama Moran
June 10, 2020 17:13 - 36 minutes - 33.6 MBHost Gemma Milne talks with Na’ama Moran, CEO and co-founder of Cheetah, a restaurant supplier serving small businesses in San Francisco and the Bay Area through their innovative app and warehouse infrastructure. When Cheetah experienced a sudden 80% drop in demand due to shelter-in-place orders, it pivoted its business model, providing consumers with direct access to supplies and restaurants with new access to customers. Hear about the trends that forced Cheetah’s pivot, the creative soluti...
Rebuilding your business online, with Richard Wang
June 04, 2020 20:53 - 30 minutes - 28.3 MBHost Gemma Milne talks with Richard Wang, CEO of Coding Dojo, a partner in the Microsoft Reactor Program, that's dedicated to teaching coding skills to people with no software background. Recently, Coding Dojo has launched a new initiative called, Tech for America, a nonprofit dedicated to supporting businesses during the COVID-19 pandemic by helping them move their businesses online. Learn the origin story of Tech for America, inspiring stories of traditional brick-and-mortar businesses tha...
Introducing Connected & Ready, with Gemma Milne
June 04, 2020 01:21 - 33 seconds - 515 KBWelcome to Connected & Ready, brought to you by Microsoft. Each episode, host Gemma Milne is joined by experts for discussions about the changes impacting business today, the technology that’s helping business owners adapt, and how we can be better prepared for what happens next. Join us for this ongoing conversation about innovation, resilience, and our capacity to succeed. About Gemma Milne Gemma Milne is a science and technology journalist, and the author of "Smoke & Mirrors: How Hyp...