Our guest for this episode is Steven Shattuck, Chief Engagement Officer at Bloomerang and author of Robots Make Bad Fundraisers: How Nonprofits Can Maintain the Heart in the Digital Age. Steven shares how technology can help build relationships with donors and supporters, and if used incorrectly, can stunt the progression of these relationships and hinder the donor experience. Also, listen in to hear if giving days are effective as a fundraising strategy and what personally donating to your institution can teach you.